Honestly coming to Walmart can be a hit or miss, however I've realized coming to the store with my Trader Joe's bags & my personal shopping cart, when they barely open. It's such a smooth shopping experience. & everything is organized. read more

1/7/26- Paper bags tear too easy from how much the cashier packs into the bag. The bags have no handles and they still use the rotating bag holder where the sturdy plastic bags used to be. One bag was heavier than the other. When I lifted the heavier bag it tore. Walmart cahiers need to be taight how to pack a Walmart bag to not make them too heavy. They are still stuffing as much as the can into it just like when they had plastic bags Walmart needs paper bags with handles at least.. read more

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The only real positive thing I can say about this store is that it is well organized and clean. On the other hand, half the employees are polite and willing to go out of their way to help you. The other half of the employees are rude and don't want to go out of their way to help you at all. From personal experience I've had employees give me attitude for no reason and be disrespectful or simply ignore me when asking for help even though they wear vests that say "Happy to Help". If you have a problem, don't bother contacting management. Unless you go into the store to attempt to meet with them directly, they don't bother calling you back to assist with resolving the issue. If you call the main number for assistance through HR or the Operator all it does is ring. Good paying customers deserve better treatment. read more

I am very disappointed with the customer service at this Walmart. Instead of helping customers and paying attention to their needs, some employees seem more focused on scrolling through their phones and avoiding work. I waited for assistance while employees stood around, and the lack of urgency and professionalism was frustrating. I even walked around the store to ask employees which responded yea I will be there in a minute. NEVER SHOP HERE TO WALMART MANAGEMENT FIND BETTER WORKERS!!! read more

Very disappointed in the 15 or less line...I didn't have 15 but she needed to count my items...pissed me off when anyone could see ... read more

Walmart Supercenter - Department Stores Near Me - Tracy, California

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if i could, i would put negative 5 stars.. don't come here to refill your water jug!!! the machine isn't working right & they're doing nothing about it!! fix the damn primo water refill station!! -5 x -5 + -5 stars read more

Went inside Walmart for TV wall mount. Store was pretty clean and organized for the amount of people in there. There was a line for the registers at self checkout that took a while. They dont have Apple Pay which is annoying seeing that it's 2024. In good news, BBQ lighter 2 pack was on clearance for 88 cents. read more

Walmart Supercenter - Pricing - Department Stores Near Me - Tracy, California

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I had a return that I bought at the website. The first customer service lady I encountered would not help me in any way. "Oh, this (sic) numbers doesn't (sic) work. Thankfully, Anana stepped in and straightened everything out in about 2 minutes! read more

If I could give a 0... I dread coming here the photo area is the WORST there's never any staff to help and when there is they have no idea whats going on. Like do they not train the employees?? All areas of this store make me rage. read more

horrible horrible staff. i've been waiting 30 minutes actually, just to get a backpack i wanted that is locked.. i pressed every single button i found on like 5 isles not once did anyone show up. AND IM STILL HERE read more

Came here today for 3 40pd bags of chicken feed that weighs more than I do!! But I had the privilege of being helped by Xavier. He is very nice, very helpful and I just wanted to let him know how much I appreciated his help! Thank you again Xavier. Keep up the great work!! read more

Walmart is always super slow. Lines take forever and the customer service isn't great. Not my go-to spot unless I absolutely have to.

Probably the most heinous Walmart ever. I tried calling the customer service. I couldn't get a hold of them. I called them at 8:00 am in the morning and tried again a couple hours later--still no response. I even got transferred from the pharmacy to the customer service, yet nobody answered AGAIN. You can't pay with Apple Pay. I couldn't even purchase my groceries at the line. Oh, and speaking of lines, if you don't want to wait for 30 minutes in line, I recommend not going here. Absolutely horrible service, I feel like the employees don't even bother helping or assisting you when you need it. I hate this place with my soul I don't think I'm buying smack from here ever again. read more

Terrible. Ordered pickup for two items, waited almost 20 minutes. They said one of my items weren't in the store, I walked in the store and there was multiple of them like not just one or two a whole entire shelf and the funny thing is they were right next to the other item I ordered and they found , they were locked behind the case, called for someone and waited another whole 10 minutes for someone to come. Lazy associates that can't see an item that's literally big as day as soon as you walk in the store. Do better Walmart read more

You must bring a physical card or cash to the store. They do not accept Apple Pay and the cell signal is poor so even if you download the Walmart app per their request and sign up to pay that way, it is still impossible. We just wasted about 30 minutes at a checkout stand what a nightmare. moving on read more

That is the most disrespectful customer service place I've ever met in my life. Highly recommend Walmart change the whole entire management staff. I've never been disrespected so much in my life by anybody why do we continue to spend our money here? Corporate needs to shut this place down what happened to customer service these days? Someone told me if I have a problem with it I should go to target and they work at Walmart it's 1102 and I'm being told to hurry up and leave the store if that's the case then people need to stop shopping at 10:30 and be escorted out of the store by 11 pm not a minute later read more

Twice I paid for a delivery and paid express fee with Walmart + as well and both times in a. row in got delayed hours and had to cancel . If I can't get a simple delivery not even a huge delivery either with extra money to a house thats not even that far away, then something is REALLY wrong. read more

Walmart in general is ghetto, but I think this one tops it. My husband and I were waiting to be rung up by the cashier and she was too busy yapping to the people in front of us when they already paid 10 min ago...the cashier had another side business and was tryin to sell them herbal/supplements. I had to ask her if she was going to help us or not, that's how long it took. When she finally helped us she thought we were from India too, and tried selling the supplements to us. I told her this isn't the place or time, and asked if her manager knew what she was doing. She then stated she's just trying to help people. What kind of people does Walmart hire? So ghetto. I'm not coming back here. read more

Terrible shopping experience, not very good customer service, takes long time to get help.

We are an elderly couple and have a pickup for grocery a half hour ago. There are people parked in the pick-up stalls with no one in the cars. how am I supposed to get my groceries from you if there is no way to talk to anyone or even a security person to get them to move their cars. I want to buy from you like I always have but this makes it real difficult, I do this pickup, so I don't have to get exposed to any colds. If nothing gets resolved in these matters. I will have to go elsewhere. Not like I want too or even complain like this. Linda Collier read more

Another terrible experience TRYING to shop here. Everything over $3 is locked up. Can't even buy shampoo. What's the point of having this store here? I really hope this place shuts down. This Walmart has been Terrible run for years read more

The customer service is the worst I've ever encountered at a Walmart, and that says a lot seeing as how I've visited many in distant types of places and neighborhoods. You ring the alarms for service and no one ever shows up. The Money Center was closed without an explanation. No managers were available to help at all and everyone seemed to have a nonchalant attitude. Change it, or shut it down! read more

The manager of this store should be embarrassed by your poorly they schedule their cashiers. Every time I come in, they have only one or two lanes running. Typically with 7-12 customers in each line. read more

Bought some bridgestone revos for my Suv. Have them install for 1 hr and i was charge for only $60 for 4 tires including lifetime balance and rotation plus friendly workers...i wont ever buy tires from Americas tire or Costco anymore they are overpriced. ***** stars for Walmart tire center read more

I have a question. I have an appointment for my car in the auto center and yet it takes almost two hrs before the car gets worked on. Why would you schedule only one mechanic in handling two cars for oil change at a time? I even dropped off my vehicle a half hour early prior to my appointment. Either you need to go to appointments only or hire more mechanics. read more

If you are an older person, disabled. Or having mobility problems boycott this store! I work for the Tracy Seniors Aoociation. I took a very frail client there today. No electric carts were anywhere to be seen. When I NC asked where they were, I was told people leave them in the parking lot but the staff just leaves them there. I was told it was MY responsibility to go out in the parking lot and find one. I have a very bad back and my only option was a cart with a chair at the front. My client bought nearly $200 in groceries and I was left wheeling her around for 2 hours. Then we went to checkout and was told they no longer have baggers. However, our cashier was nice enough to bag everything and put the bags in the cart Then I asked if someone could help unload the them in my cart. You think they have staff to do that? Guess again. read more

Thank you to the lovely staff at the Walmart Auto Center in Tracy for the smooth oil change, check up, and tire replacements! Walks ins are accepted, friendly staff, and quick service! In store pricing at the auto center can be higher than online read more

This seems like a decent walmart. The only reason I came here was for the Electrify America charging station. As usual, that was a disaster. But this Walmart seems to have just about everything one might need. All they're missing is a starbucks. Never show your receipt at the door. read more

I bought the wrong printer ink and went to customer service to return the. I wanted a refund for one and to exchange the other one. After waiting for csr for 15 minutes i received a refund and then told I had Togo to the back of the store to exchange the other one and bring the correct item back to customer service. I had to wait another 1/2 hour to get help in that department. ithenwentback to customer service with new item. And since there was a price change I had to wait another 45 minutes for a manager to approve the price change. I was then sent back the back of the store again saying I needed the original item I exchanged i di that and once again I had towait15 minutes to finally complete the exchange. the I was told I should have just returned both items for refund and purchase the correct item. I fill is wasn't the crepe thatcaused all the issues. the manager on duty was not helpful it her instructions. I will not purchase printer ink from Walmart ever again. read more

Went to Walmart for a simple battery change from their auto department. I asked them to take a precaution when changing the battery and use a battery saver or leave the car running on my specific type of vehicle. But they didn't and it fowled up my CD player. Came back immediately but they couldn't resolve it so they sent me to the dealer. They couldn't so I came back and spoke to a manager and she said they would reimburse me for analysis and repair but then second manager said she didn't know what she was talking about and they wouldn't pay for it and then I got into a shouting match with another manager who literally walked away from our conversation. Needless to say I had to elevate this to Walmart corporate and file a complaint and a claim. Still waiting for approval so TBC. And still have a bad CD player. If I were you I would recommend another service center! Buy at your own risk! Or share your nightmare experience with news outlets, on TikTok, or on Yelp! read more

Walmart Supercenter - Department Stores Near Me - Tracy, California

Team leader Erin in the auto parts department is always very helpful which is greatly appreciated she is awesome

Passport picture review I came here a few months ago to get passport pictures. The guy at the photo center was professional. He took a few pictures of me and showed them to me and said, "this one is with flash, this one with no-flash" and asked me to pick which one I liked. I was kinda like wow. He was friendly and so I felt comfortable asking him if he could do a re-take b/c I didn't like them. The service was pretty good and I left happy with my pictures. For 2 pics, it's about $7. super cheap compared to other places. I returned a few days ago to get another set of pictures taken and was expecting the same experience. This time the lady was nothing like the guy who had helped me. The lady just took the pictures and goes "ok come back in 15". She didn't offer to show them to me like the other guy, so I go, "Can I see them?". She hesitantly showed them to me and had an attitude about it and so I said, "I'm paying for them afterall, I should see them" She showed me 1 photo which looked okay-ish. It was a zoomed out pic. When I picked them up, I looked terrible. That wasn't the picture she had shown me. I guess she took others and used the worst one. read more

If you go through Jaunita's line, you will be there for 20 minutes, and be told the wrong amount to pay - when she hadn't even hit the total button. If you call her out she will blame the customer for her LACK of training and providing an accurate total amount for items purchased. You've been warned. read more

Today (02/15/2025) we went through the check out line and Susan was the best! She helped us load our cart and was super sweet.

Every time I come here my time is wasted. They have 0 staff and it's annoying you're always welcomed with an attitude

I was amazed when I walked into this Walmart it is huge and has SO much I could spend all day here just walking through each aisle checking out what they have. I just did a quick run through to grab a few painting items that we needed and they actually sell paint here they have a paint mixer and everything. My Walmart does not have this. We are not from Tracy we were on our way to Manteca to help a family member paint and stopped here to grab a few brushes and I am Already planning a trip back just so I can stop here again with lord free time to roam free Store was clean when we were there employees were nice and friendly customers seemed normal and it was not crowded. read more

This is a convenient walmart for me but the customer service is suck, really suck. I went to customer service area because I don't have change for lotto machine. You have to have sort of exact change. So, I said Hi to a lady who worked there but she just looked at me and continued what she was doing. I watched her patiently as she work then a minute later she look back and said hi. I raised my hand with lotto form and she said, are you buying lotto? (Well duh, yeah)I said, Yes! Then she will tell me that they are not selling lotto. The machine was in front of me!!!! AND WHY ASKED IF I AM BUYING AND SHE WAS NOT GONNA SELL IT ANYWAY!!!! I asked if I could get change. She cannot give me change either. Why call it customer service if they can't help you with your needs??? :( :( :( read more

Called their store # presses 1-8 n 0 NO ONE EVEN PICK UP!!! Got my tires and installed Here. the same tire they installed keep losing air WTF.. read more

I love walmart in general but the tracy location in my opinion is the worst.it so busy and hectic , they have a dozen registers but only a cpl ever open no matter what time or day of the week it is.this might sound racist but it's like I'm a tourist in my own country I'll just leave it at that.bottom line I don't like this walmart and I don't shop there any longer read more

Had an order of tires the order keeps getting delayed. Tried to cancel they would only cancel half the order and took 7day to refund. When I arrived at the store no one will come to the tire service desk. Stood for 20mins before leaving read more