Worst pharmacy experience I've had in years. The pharmacy at this Walgreens on NASA Parkway is…read morecompletely unresponsive and borderline negligent. For the past two days, I've been desperately trying to reach someone--anyone--about a prescription issue. I must have called 10+ times, and every single call goes straight to "please hold" with that endless loop of hold music. No one ever picks up. Not once. Not even to say they're busy or to give an estimated wait time. Just endless holding until I finally give up after 15-30 minutes each time. This isn't a one-off problem--it's clearly systemic understaffing or poor management. People rely on pharmacies for critical medications, and being unable to even speak to a pharmacist for basic questions or refills is unacceptable. It's frustrating, stressful, and frankly dangerous when you're dealing with health issues. I've had better luck getting through to other Walgreens locations or even competitors. Avoid this place if you need anything from the pharmacy. Go to CVS, HEB, or literally anywhere else nearby. 0/10, do not recommend.

If I could give a negative ZERO I would ! The Pharmacy…read moredepartment at this store is trash yes I said it and I mean it leaving you on hold forever Zero people skills careless handling of getting scripts refilled, first of all the entire rude staff need customer service training They ask you a question but don't bother to listen to your answer just continue to talk over the customer as of today I will not use this pharmacy ever aging a bunch of rude dummies

This pharmacy always gives me an issue when it comes to picking up my medication. This time I came…read moreIn and the pharmacist gets an attitude with me because I got a text and a notification from my app that my meds were ready but they were not

The entire pharmacy staff is rude & unprofessional. They all have a nasty attitude. The pharmacist…read moregot rude & complained that she's too busy & doesn't even have her log in password. The other lady was complaining & throwing prescriptions & the stapler on her desk area. I've never seen a group of employees hate their jobs so much. Probably time to move to a new career

Needed special prescription they had and held it for insurance payment over weekend pharmacy staff…read moregreat and patient

My partner and I had previously went to Walgreens on NASA (weird interaction and they were…read moreunhelpful) and we had a not so good experience there, so we decided to go this CVS and it was a great decision ! My partner needed needles (for prescribed medicine) and they were honestly more than eager to help. They asked if we had a prescription there and we answered no because it's originally from Walgreens, but he asked to see the prescription just to prove why we needed them (which we had). Everything was smooth sailing after that. If we happen to be near this location again I would 100% go again. There was two kind men who helped us, I wish I had caught both names but I believe one of them was Roman/Rowan ? Not entirely sure but great experience :)

Almost bought the Pharm, but it looks like Target really did…read more This is the CVS inside Target and this is one of those few pharmacies that despite the high prices and the fact that it's a chain, and has made pharmacy goods at Target more expensive, I still have to give it a high rating because the service has been really good here, especially from the guy who manages the place. He is an absolute top notch employee. And very helpful.

This review is for the CVS in the Baybrook Target. The main pharmacist, Rey, is completely amazing…read more My mom has had a myriad of health issues over the last few years and he always goes above and beyond to help troubleshoot and advocate in addition to little things like remembering her name. When Rey isn't there it's a bit hit or miss, but his exceptional service is what keeps us coming back.

Well, today restored my belief in hiring great employees who care to help the customer. I am not a…read morebig fan of CVS overall as their RETAIL prices are not the best. However, today a young pharmacy associate reduced my payment on my asthma prescription from $291.00 on Aetna medicare to 62.00 using a pharmacy discount card. A great way to start the year with considerate, caring and compassionate customer service. I will still have to meet my deductible out of pocket but other medications I am on will more than take care of that. HER INITIATIVE WAS GREATLY APPRECIATED AND HELPFUL TO MY FINANCES.

I have been to this location quite a few times over the past 5 years. I always had great customer…read moreservice. I placed an order today at the photo department and I had a young lady help me look at the order. I have noticed that the minute she clocked in to work she was miserable. She made zero eye contact with me. I asked her how did my order look like and I was ignored. When I handed her my receipt, she grabbed it and threw it on the floor inside a bag, it had my full name, phone number, email and personal info. I kindly asked her to hand me my receipt back because it contained PII, she was pissed, she grabbed it from the floor and placed it on the counter. Not a single word, no eye contact, no life. I have been to so many places, met many people never met someone that miserable. CVS need to do better. Hire people who care. That lady did not want to come to work. The time she was there was April 30th between 6:30 PM and 7:30 PM. Management need to review cameras every day and see how their staff behaves. I would also ensure that any receipts or paperwork contains PII information of clients should be disposed off the right way.

Either they don't answer the phone or they do, but then immediately hang up on you. They don't know…read moreyou, they don't care about you, they are automatons with ill will towards customers.

My wife has used this Walgreens for prescriptions for many years. They can be a bit slow at times,…read morebut my wife prefers them to CVS. My family has received a number of vaccinations at this location over the years without a problem and my wife has also taken kids to the clinic for simpler stuff. I am not saying that this place is the best ever, but it has been fine for us. You are always going to see critical reviews from people who were unhappy with their service. I understand that because I am more motivated to provide feedback under those circumstances. However, many others may have had good experiences with the same business. This Walgreens is fine by me.

I used to go to Walgreens which I loved because they were 24 hours. But my insurance decided that I…read moreshould use Kroger instead so since I shop here anyway it seemed like a good plan. Most of the time Kroger Pharmacy is awesome and amazing, but there have been a few issues that make it less than 5 stars. There have been a couple of mix ups with my insurance and what was covered and for how much but at least they are polite and helpful so that goes a long way. I do like that I can get refills through the Kroger app which is awesome. They're pretty good at letting me know when they're ready too. I wish they were open 24 hours like a Walgreens and it sometimes seems like they could use more staff. They say they offer the flu shot but I haven't gotten it here yet. I guess to need to do that! This would have been a 3 star review except for the awesome customer service I received today. That bumped it up and I appreciate the pharmacist and the staff for taking good care of me! They also told me about the GoodRX app to help with prescriptions that aren't covered by insurance so that was super awesome! It's for sure convenient as I shop here pretty much once a week; plus they take my insurance which is a biggie! So four stars well deserved!

In the past, best care practices weren't followed in 2 of the 3 League City locations, which leaves…read morepatients vulnerable to consequences, which could be severe. Hopefully now that welfare recipient pharmacist has left better outcomes will occur.