I would avoid this store at all cost, poor service and poor outcome. Wasted a lot of money to have…read moreterrible looking floors

Fast response Installation right away…read moreNice staff Best price almost cheaper then carpet cleaning

We decided to change our existing carpet in the Master Bedroom, outside the Main Bathroom, and in…read morethe Second Bedroom/den. Having done a lot of our own research as to the different types of flooring available to us, our next step was whether retailers would have what we liked. We found many did not have the selection to give us more choice. We needed to find a good retailer who has good customer service and has staff who do excellent installation because we were not going to do it ourselves. At one big box retailer we were not too impressed by their impersonal sales staff, because they provided us with limited information on what would be involved to have the existing carpet removed and have the underlay and the new floor installed. A good friend had used Metrotown Floors and Interiors before and had referred us to contact them with our flooring project. So we made some time to contact them and to go visit their showroom. The showroom had a very good selection of all types of good to high quality flooring. The customer service representative Al Eris welcomed us as we came through the door. He asked us what was our plan and what needed to be done. Then, he made a home visit to measure the work space and bring up any concerns that needed to be addressed. For example, what baseboards could be used that would go best with the current door frames, trimming of the doors, and to consider that we may need to level the underground floor before installing the underlay and the new flooring. We were impressed by Al's professionalism and his attention to detail. So impressed that we chose to go with Metrotown Floors. Once we chose the underlay and flooring we wanted Al was quick to give us samples of the product, and he advised us of the cost estimate within a reasonable amount of time. He put the time and effort into understanding our needs and he was there for us before, during, and even after our job was completed. Reaching out to us to see if we had any concerns with the installation and if we are satisfied with his customer service and the hard working staff who did the installation. As such, it goes without saying that we would not hesitate to recommend Metrotown Floors and Interiors to all our family and friends. Sincerely, Kenneth and Nancy

We had a pipe burst in our home that did considerable water damage as our tenants were away at the…read moretime. Al at Metrotown Floors worked closely with the restoration company that was coordinating the clean up. Metrotown supplied and installed all new flooring and cabinetry to our home that looked great and were in consultation with us constantly. Their pricing was very competitive with other suppliers and their installers were top notch. I would highly recommend Metrotown to anyone looking for new flooring and cabinetry.

Pablo of Curlys Carpet Repair is highly recommended: 1…read more Timely ... came same day I called and completed the carpet repair then and there 2. Knowledgeable and Professional ... completed a tricky and fairly large repair in my condo area carpet successfully and efficiently ... clearly knows what he is doing 3. Reasonably priced ... not cheap, but reasonably priced for the quality of the services performed

Excellent work! Squeaks repaired and carpet stretched back to perfection…read more Came on time and stayed until job was done.

They charged me exactly what they quoted. And the guy they sent to do the job, Tamim, was a nice…read moreguy and a real artist, precise with a great eye for detail.

DO NOT even think about BC Floors. I had the most horrible experience with BC floors. They…read moresubcontract your project to no name subcontractors that literally have no knowledge of flooring and they will ruin your material and flooring. First off, I had to call Keit, the project manager to give me a quote, literally everyday two to three times. After a full week of calling her, she finally gave me a sloppy quote without coming to my place to see what the scope is. I had a tight schedule and made the worst mistake to pay them to do them the job. Ali, their subcontractor, damaged all of the stairs while removing the existing stairs and demanded more money. As I was deep into this mistake, I agreed. Then he installed all flooring and stairs wrong and ruined the whole floor and stairs. The stairs nosing fell off after 2 days and I noticed that it is sitting on a hollow space!!! The flooring moves when I walk on it. When I tried to explain it to Keit, such a horrible job Ali has done, she accused me that I am lying. I had to fight for days with BC floors and I still have not got my money back and I am left alone with a ruined material, flooring and stairs. I kept calling her and her boss, Nikita, and they totally ignore my calls and do not answer me. I have never experienced such horrible service and customer service.

Val-U removed my old carpeting and installed new carpeting in two bedrooms. It looks great, I'm…read morevery happy with it. I really appreciated how helpful they were and how carefully they moved the furniture and replaced it in exactly the right place.

We had some laminate flooring installed by Val-U flooring recently…read more The work was well-executed and the tradesman was diligent and hard-working - he worked through lunch, and tidied up as he went. It turned out that we needed the floors to be levelled before the laminate could go down, and that change was handled smoothly and swiftly by Ibrahim, our contact at Val-U. We asked for skirting boards to be removed and refitted, and that too was all competently executed. I've installed laminate floors a few times myself and could not fault the quality of the workmanship. I have no hesitation in recommending Ibrahim and his crew for this type of work.

From the delivery and Warehouse side of exclusive floors they have top-notch, professional…read morePersonnel receiving the product and are also very helpful above the normal line of duties..

Nice showroom but the prices are very high, you can google same items and find lower prices at few…read moreother places

Ace tile was great to deal with. The tiles we chose were very good quality and the price was great…read more Our original choice for the flooring was clearly wrong when it arrived at our home but it wasn't a problem, Ace had a great selection to choose from and the installation delay was only one day! Ace provided full service including delivery and demolition removal. Both Jerry and Kam were easy to deal with and I would recommend Ace for your tiling choice

I just purchased beautiful marble tile for our bathroom reno. Jerry was very helpful, and to my…read moredelight everything was in stock!