Excellent quality and value for the service! Great communication and friendly crew! Will use again!

Thalia did an excellent job cleaning, and I was happy with CottageCare's services. I'll continue to use this company.

I was waiting to write this review, until after the holidays, to give the company a chance to respond but they have not. My roommate and I hired this company to help us with holiday cleaning because we did not have time. When we called to schedule we were sold on a list of 30+ tasks that would be completed. What we received was nothing like what we were told we would get. The cleaner was very nice. She asked us if there was anything else she'd like us to do but we assumed she meant on top of what was included. When we got back into the apartment we were extremely disappointed to find that maybe 5 out of that checklist of 30+ tasks were completed. The cleaner mopped, made the beds, sort of cleaned the fridge but not really, "dusted" (moved dust around) and "vacuumed" (but didn't even move what was left on the carpet, just went around). After realizing nothing was really completed,that we thought would be, I called and spoke with the manger. She said she sent someone new, who had been trained but never worked on her own. We thought this seemed strange because it's the holidays and I'd think they would be sending out their best people. The manager then said she could take off 50% which I accepted. After talking to the manger it seemed as though the cleaner did not complete tasks due to lack of training and it wasn't totally her fault. I said to please still leave a tip. The manager responded "you still want to tip her after this?" and I said "yes it's the holidays." This comment from the manager seemed very unprofessional. After speaking with the manager we had to get to work cleaning the entire apartment since basically nothing was done. The more we cleaned the more we realized that we paid $120 for someone to move dirt around and not do anything really. Because of this, my frustration grew. I emailed cottage care pictures and told them about my frustrations but they didn't respond. All in all, we had a horrible experience that resulted in actually less time saved for us because we had to go back through and clean basically our entire apartment ourselves. Our experience had us wishing we had not hired Cottage Care and had just done it ourselves. We picked this company based on the reviews, which is why I find it important to write this. Based on the entire experience, from the horrible cleaning job to how the manager handled it, I would never use this company again. read more

2 stars, and that's only because Amy got back to me and was really nice and try to make it right. They left parts of the kitchen and the bathroom unclean, smeared the oil that was on my oven even more without actually cleaning it up, parts of the bathroom were left unwiped and definitely not clean. Vacuuming was terrible, bits and pieces of dirt and grass were on my carpet that were not actually there before. I would assume brought in with their shoes since both of the girls shoes were pretty dirty. Please save your money and find somebody else because I do not recommend them whatsoever. read more

I was looking for a new cleaning service and passed by their office regularly. Low and behold looking up their reviews on Yelp there was a great Yelp deal of $79 for a normally $160 service. Lindsay (the office manager) was great in accommodating our short notice appointment request and Amanda who cleaned our home did a fabulous job. Amanda showed up right on time and although it took her awhile to get our home clean she stayed until the work was done. Very well done and happy with their service, will definitely use them again and sign up for monthly service (and from Derek L.'s review I may need to check out their carpet cleaning service). Lindsay even followed up with a phone call to check our satisfaction. Such a pleasure girls! read more

OK group, not ideal for long term, they are not professional.I have to stand over them Why they clean. Lazy group. read more

Cottage Care cleaners do amazing work. They show up on time even when the weather outside is less than desirable- and always have a smile. The Cottage Care cleaners show up well prepared & organized using eco-friendly supplies that work really well. This Cleaning company will go above and beyond what any of the other cleaning companies would promise you. Over the past several years I've hired many cleaning service companies only to be disappointed with the work I received. Well, we've relied upon Cottage Care Cleaners for the past year to clean for us and our cleaning expectations are very high! We have yet to be let down in any way. These pros are detail-oriented, utilize cleaning check lists, & they always do thorough work with great friendly attitudes. Cottage Care cleaners are truly professionals and will work continuously until the entire job is 100% complete. I highly reccomend this professional cleaning service before any other, Don't disappoint yourself with those other so-called professional cleaners- call these people today, they are Awesome!!! read more

Man, am I glad I called that guy. A rare 5 star review. Can I leave 6? I am a stay at home dad and cleaning can get pretty crazy on top of dealing with 3 daughters. I finally got sick of it and broke down, hired a maid. What a great job they did! I thought for the price that this had better be good (Not crazy expensive, but not dirt cheap) and they exceeded my expectations. I feel like I got more than I paid for. They were also incredibly friendly, from office staff to the lady who showed up to clean. I checked everything. They dusted my ceiling fans, my blinds, polished everything, they even folded my toilet paper into a visually appealing triangle. I could not believe this was the same house. The finishing touches were apparent. I am a pretty picky person, and there was nothing to pick at. I thought I was cleaning my house well before I called these guys. I wasn't. I already signed up for weekly service, and I am glad I did. Life is a million times easier now. I know that I don't have to clean much during the week, because my house will be spotless every week. They are fully insured as well, which I love because if they break something I know its getting replaced for free, which is something that isn't going to happen if you hire a maid off craigslist. They also have a carpet cleaning service that I tried, and it was great. They use this dry sponge material instead of water, it's green and free of chemicals, and it worked better and smelled better than the last guy I used. Also I could walk on it right away. Bottom line: If you need a maid, or aren't getting the results you want, try this place out. read more

I picked this company by their positive Yelp responses after having a pretty frustrating experience with Handy. I just had my second cleaning and the people were timely and did a good job. I like that I don't come home to a strong bleach smell but know can see that things look clean. Most importantly, the people are okay with my giant dog who is gentle but has to greet people at the front door. Thanks for giving me back my family time on the weekend Cottage Care! read more

Asked for a deep cleaning. Did NOT get a deep cleaning. They entirely skipped one room. Still had cobwebs, dust, dirt on floors and tables that were supposed to be cleaned. They were suppose to de-stress my life but caused more as now I had to do the cleaning for my guests. They gave me half off my "cleaning" but even that wasn't worth it because it added hours of work I now had to do with little time to do it. They offered to come back and "tidy" up a bit but since they didn't return my calls or text on Saturday, the day they came out, by Monday when they returned my call I had done the work myself! It was Im so sorry from Amanda. Me too! read more

Consistent inconsistency. Only once were we truly satisfied with the service and of course they won't assign the same staff.

Worst company ever, even worst customer service. I used this company for about 2 months. The first cleaning was good but the next 3 were awful. The girls forgot to clean mirrors, dust the shelves , mop or hand clean the floors. They cannot even make a bed right. I called Michelle the manager every single time and there were issues and she said she would note it in the file. I called again to advise Michelle another cleaning was unsatisfactory and she said she would note it again and I asked for the girls to come back out and do the re-clean. Then this last cleaning on 11/7 I think all the girls did was have lunch in my house they were there for 3 hours and it was by far the worst yet! I called Michelle soon after the girls were gone and sent pictures to her . The floors had not been touched. they did not lift the area rugs when vacuuming. The shower floors were still dirty, water stains around sink area. Michelle said she would get back to me the next day and I have yet to hear from her. Bad business even worse customer service. read more

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Had some house guests arriving and no time to put my house in order - Theresa from Cottage Care in Aurora CO did a great job booking a cleaning the next day. Monica came out and did an amazing, detailed job - no corner left untouched! Signed up for monthly service right away! Thanks to the cleanliness of my house, I was able to relax and enjoy my guests that week. Thank you! read more

First the girl Jessica who answered the phone sounded annoyed to have to answer the phone. Whatever I brushed that off. I set up an appointment after getting a quote which seemed reasonable in price. I was a little last minute calling mid week so I was really excited that I could get the following Monday appointment. Between 12-1. Waited until 1:15pm and then realized I got a call at noon that she just got the dispatch so there was no staff available to clean today! Perfect. I needed it done today! I called back and just cancelled it. I'm not sure what is up with Colorado companies. This is not the first service that has completely dropped the ball on us! read more

Used this company for a post tenant move-out cleaning. It was pretty average in my mind. I've previously used two other companies who were able to complete the same job in less time (& I was paying hourly so time was important). The job probably could've been done a lot faster if the cleaners weren't talking on their cell phones so much while cleaning. They did an OK job of cleaning but I found a lot of little things that were missed that I'd have expected to be cleaned in 10 man hours. read more

I love this company! I consider myself picky and I am so happy with them. They show up on time, are very detail oriented and never forget a thing. Everybody that I have dealt with in this company is professional, polite and so easy to work with. I would highly recommend Cottage Care! read more

We have been using cottage care for a few years now. Now with 3 young kids at home it's hard to find the time to keep up with deep cleaning I am so happy to have a weekly service to come. We are so pleased with their work and the cleaners are always so sweet. The manager is great about scheduling and making sure we are happy with the cleaning. I have recommended cottage care to my friends. read more

Not having much time on our hands these days we were looking for help with house cleaning so that we can enjoy what little down time we have. We had our home cleaned and LOVED the attention to detail that the house cleaner provided. When we came home that evening it felt like we had just moved in to a new apartment all over again! More than pleased with this company and am excited for them to come back! read more