Stephen is knowledgeable, thorough and professional. I'm technologically challenged and Stephen…read moretalks in layman's terms so I understand what he's teaching me. Feel intimidated by your technology tools? Stephen will make you empowered!

I bought my lovely wife a new computer, and Doug transferred all the files and Outlook without…read morebreaking a sweat -- or making me feel like I'd just boarded a rocket to Mars. He knows his stuff and, more importantly, he can translate computerese into plain English for the rest of us. He shows up when he says he will, gets the job done right, and doesn't leave you guessing. Doug's honest, affordable, trustworthy, and as dependable as your favorite old pair of jeans. Plus, he's a genuinely nice guy. I highly recommend Doug, The IT Guy as the go-to guy for anything computer-related in the Canon City/Freemont County, Colorado area.

Counter person was polite and articulate. When she informed me of the cost of potential repair,…read moreshe also told me I was better off with a new rig and that they could handle the transfer of data. They spent time diagnosing the problem and didn't charge me, class act! I would recommend them highly for professionalism, integrity and competence.

As a small business owner in the Arkansas River Valley, Brass Tacks has helped us with a wide…read morevariety of problems like networking, computer 'crashes' and part repair, virus detection and repair among many other things. They are professional, timely, thorough, and have excellent customer service. Every time I use them, I'm reminded of what a great value I receive as a customer!

Buyer Beware with this one. Aaron stole our laptop…read more My son's laptop crashed and was left with Aaron at Computer Gearheads for repair. He communicated a few times then went dark. At least 9 months of this went by when I stepped in. All we cared about at that point was getting the hard drive returned to us. Aaron told me the manufacturer had accepted the laptop for warranty repairs. He agreed to contact them and request the hard drive. Aaron told me the hard drive/laptop was in shipping waiting to be shipped. He led me on with the same update for four months at which time he stopped communicating. I don't believe the manufacturer was ever involved. I think Aaron just stole our laptop. For what purpose, I don't know. I can only guess that he is either selling parts or information.

I called Aaron using my phone to access local IT support. He willingly gave me information on how…read morehe worked which didn't really include any asked for solutions other than he could make a house call and take a look. While the charge/hr was steep I agreed and made an appointment of 3 days later. He never showed up, never called with an explanation just dropped the ball. You decide....

I totally disagree with Andrew. He helped install my server and now refuses to call me back or…read moreschedule a time to address the unresolved issues from the set up. Incredibly unprofessional.

Awesome tech saavy folks fixing just about everything there, I would bring my Mac back anytime.read more

From the owner: IT services and support including computer repair and upgrades, cloud services, network…read moreinfrastructure, and hardware and software.