This is my second experience with FlooringRVA. I first had hardwood flooring installed by them…read more(see my review on Yelp) and back in January 2018 I picked out and had carpet installed. It's now June so I've had time to settle in with my carpet and wanted to provide a review of the experience. I read lots of reviews and research things to death before I make a decision so I don't give people a high rating just to be "nice". I also consider myself to be be a little hard to please because I'm used to doing a lot of work on my home myself and I have a high standard of quality while being thrifty. That being said, I shopped around a few quotes and came back to FlooringRVA. Long story short...I felt the price I paid for what I wanted was spot on. I had a good experience with the two man crew that came to install the carpet and padding. And 6 months later things are still meeting my expectations. Robert, the owner, was the real reason behind going with FlooringRVA a second time. He personally came to measure and offer suggestions. I preferred to text and Robert made himself available at all times throughout the day when I had questions. I didn't always expect an immediate response but one was always received. I could tell he and his staff were committed to my being satisfied throughout every step in the process and I couldn't find that level of customer focus with any other competitor. For those that want to see, I've attached a few pics of my carpet. Thx FlooringRVA!

The company finally started responding to my messages once I contacted the BBB. They said they…read morewould split the cost of repainting a room (suggested by the painter they provided) and I declined, given the lack of need until this issue arose. They said they would send a check to cover the cost of the painting (previously, the sent the painter out and had him bill their business). The check has yet to arrive and I question whether it will actually cover the cost of the paint job, should it ever actually come.

From the moment they arrived we knew these were good people. Being new to the area, we were…read moreinstantly assured they were experts. As soon as the sanding began, it was clear they were uncovering a hidden beauty. We had bought a home with black walnut hardwood that was stained and covered with a finish over 20 years ago. It was scratched and dull. The floor is now beautifully finished to its best. We highly recommend Roy and his dad, they know how to uncover a gem and make it be its best! When no one else would travel to our home, they were happy to help us & meet our timeline.

knowledgeable, thorough, reasonable pricing, easy to work with! Highly recommend Echo Flooring!read more

We had Good Neighbor build a new wooden fence across the back and side of our back yard…read more They did an excellent job starting on a Friday and coming back on Saturday to finish and add the gate. The fence is well made sturdy and looks great. We are well pleased a would recommend them!!

First of all, they did not put the fence in the correct place and when they did come back out to…read morefix it it turns out one panel is not even attached on one side. Photo attached. It's my oversight for not noticing this for a year, but this is a clear workmanship issue that they should have fixed. It never should've happened in the first place. They will not even respond to my email. Furthermore, within 24 hours of them sending the final invoice, they turned me over to their version of collections and started harassing me for payment. I was then told I would receive a gift card as an apology, which never arrived. I would not use this company again.

Nazar was very responsive and scheduling was easy. His price was a little higher than I expected…read morebut since no one else even responded I engaged him. Nazar showed up as scheduled, did a professional job, and reduced his price to reflect what the job was, not what he expected it to be. I would hire him again.

Not only did Nazar work hand in hand with us to fulfill all of our needs for door installation,…read morefinishing of said door, and adding the handle and applicable changes to the inner wall, but also during the original installation process there was an issue from the manufacturer with the door that was purchased and Nazar replaced the door at no cost to us. The negotiated price was reasonable and agreed upon by both parties prior to installation and scheduling. Very happy with the original service. Additionally, the door had a small issue, likely due to the humidity or workmanship of our home, Nazar came out very soon after reporting the issue to examine and provide both advice and offered continued services should any other issues occur.

Jason came within a day and gave us an excellent recommendation for our new deck and sent a quote…read moreby the end of the same day. Chris, the owner called to discuss the process and we were sold on Ex Ex. After we signed the contract, we're directed to their portal that was a great tool for communicating and paying the bill. The process went smoothly and the workmanship was excellent. Justin, head carpenter was great and very detail oriented. We love our new deck!

I contacted Extreme Exteriors about putting in a paver patio 10 days ago... sales guy came out that…read moreafternoon, took pics and measurements, telling me he'd have a quote to me within 2 days. Two days came and went... nothing, 2 more days go by and still not quote, no call, no text, no email... I reached out twice and have never received a quote. If the job was too big or too small, I should've been told, not left hanging.