Excellent car repair service and customer service, as always. An overall excellent experience.read more

As they say, a good mechanic is worth their weight in gold. Dickerson automotive is certainly a…read moregreat mechanic. But I appreciate most about Dickerson is their transparency and their prompt communication. After performing work on your vehicle, they will reach out and make sure that everything is still going OK and that you were happy with their service. While they are working on your vehicle, they will stay in frequent contact with you and send you a report on what they found before you pick the car up so you know what to expect. I have found their prices to be very fair, and they have even suggested at times that I get my work done that I needed through insurance as it would probably be cheaper for me, and I appreciate their honesty. I strongly recommend Dickerson automotive and will be coming here for a long time.

I got a flat tire coming down the canyon puling heavy equipment and the spare tire was low in air…read more I had to find a place that would fit my truck and trailer and the gentleman working were very helpful and kind.

First time and last time customer. I called beforehand and verified a price for a mobil1 full…read moresynthetic oil change and mobil1 oil filter. Was quoted $60.99 for this 5 quart full-synthetic oil change, and $5 extra for each quart over 5. My car takes 8 quarts. I comfirmed that was $75.99 for all services. When I came in and once again, verified with the oil technician, I wanted mobil1 full synthetic oil and mobil1 filter, he said ok and took in my car. Next, someone brought me my cabin and gas air filters to try to get me to replace those. I declined, as I already saw them try this with the lady sitting next to me. According to her, they try this every time. I did give them the ok to upgrade to the full service, as he said they would check all the fluids and it was only $10 more. Within a few minutes my car was done and my bill came to $116! Where did this extra $30 come from?! Turns out, I was told the Quaker State full-synthetic price on the phone, even though I discussed mobil1 at length on the phone and verified they had the parts. I paid the exorbitant price and left. When I got home, my husband checked under the car, as he doesn't trust these places to do what you ask, and low and behold, NO mobil1 filter! They had put on some "prime guard" cheap replacement! On further research, these are made by Fram, which are garbage filters. I then called them to complain and they claimed they told me they only carry mobil1 oil and not the filters. This was NEVER communicated on the phone or in person when I turned over my car. No one ever tried to make the misquote or oil filter miscommunication right, just told me I was was wrong and I had to pay the extra for subpar parts and service. I will never be back and will definitely spread the word.

Went and got an oil change and changed out my fuel filters. I went and picked it up after hours,…read moreand there was a puddle of fuel underneath my truck. Of course they are closed and no after hours phone number for assistance I had to take it to a different oil change company to get it fixed. I feel their attention to detail is not there and they rush through oil changes. Now I have to pay extra to go get it fixed elsewhere.

Quick service and fair pricing guys are friendly and knowledgeable and they don't try to upsell you…read morelike jiffy screw

I worked with Paul and he was so kind with helping me get my tires fixed! Great customer service!read more

This one has been a long time coming and I don't know why I've never given a review for them yet…read morebut here it is. I have heard people talk bad about big o tires multiple times in ny life and I myself have had a bad experience before at a big o before, however THIS specific location in springville has never and I mean NEVER given me a bad experience. I don't know why this store is above the rest but hands down the best big o to take your car to. The staff is super friendly and knowledgeable. They will make sure to get you taken care of without trying to drain your wallet almost every time. They are also pretty fast in my eyes when it comes to getting you in and out no matter how busy it is. So if you are having a bad experience with big o or have never been to one then I recommend switching to the springville location for your next service.

Buyer beware! Last time I went, they insisted that coolant flush was required as it would damage my…read morecar badly otherwise. Took the car home after oil change and coolant flush and brake pad replacement. Took it back the NEXT DAY. Because they didn't put less than minimum required amount of coolant. This is the last time at jiffy lube for oil changes. I've tried other locations. Each time, I would get a warning light. And after checking, it would show they put bare minimum. Sometimes less than. They are honestly not a good business.

I wanna leave Jiffy Lube specifically this location and one of the workers there are named Ivy a…read morefive star review. They went above and beyond and were extremely helpful. I had a flat tire that was in a parking lot nearby and out of the goodness of their hearts and the goodness of Ivy's heart, they came over and they helped me replace the tire and put together an awesome tire replacement quote and just provided amazing service. Service you just don't come by very often. Thank you, Ivy and thank you Jiffy Lube for your help today!

Was quoted 19 grand by a shop local to me in ogden for a engine replacement, the crew at Queen Bee…read moreAuto was very highly recommended to me. I drove my vehicle from Ogden to Provo and had it serviced and repaired by the crew at Queen Bee. Ended up being a oil sensor and a motor mount and was out the door for under a grand. Would very highly recommended great service

Omg!! Eric was kind and patient while telling him all the sounds my car was making for the past 4…read moreyears, Now it rides and drives like a New car! Very upfront and honest! Thank you again Queen Bee for making my car like new!!

Unfortunately, these folks don't stand behind the tires they sell. Unless you buy their dubious…read more"Big O-brand tires", they will leave you high and dry and do not respect the OE warranty. They will refuse to help you, even if you have a completely valid and documented situation that is well within the manufacturer's warranty. If you need tires, choose a different shop that cares about the quality and support of the tires they sell.

Stopped on my way from Texas to Washington state. I had a long drive ahead of me and was worried…read moreabout vibration on the steering wheel when breaking. They inspected the car quickly and let me know the pads were ok so the vibration was probably from the rotors. I decided to change them and that fixed the problem. Very nice customer service super fast and the price seemed fair.