Friendly staff. Would consider opening an account here based solely on the fact that the third…read moreparty card processing cost no fees ! I would go out of my way to visit this bank for that alone. Thanks for saving us hundreds on atm fees!

Customers beware! NBSB is reordering transactions and charging overdraft fees. Read the policies…read moreregarding what types of debits are grouped into sub-batches and the sequence of the sub-batches. The order in which sub-batches are processed can affect which items - and how many - incur overdraft or non-sufficient fund fees when an account with a positive balance does not have sufficient funds to pay all of the debits in all of the batches. Bottom line: Take your money somewhere else!

If you've never had a local, small-chain bank care you, choose local and choose Monson. Monson's…read morestaff recognized me, was friendly and conversational about my needs, and had accessible hours throughout the week. At other, larger banks, I've had to jump through hoops to get paperwork from a central or district office, and even then the paperwork creators will rarely consent to reviewing any custom language you might need. Thank you, Monson, for being a fixture Ware needs to help keep money in our community, instead of siphoned through mega corp satellites.

From the owner: Monson Savings Bank is a trusted community bank serving Western Massachusetts for more than 150…read moreyears. We offer a full range of personal and business banking services. Our offerings include checking and savings accounts for personal and business, mortgages and home loans, and business and commercial loans. Bank anytime, anywhere with our online and mobile banking. We are also proud to host financial education programs tailored to individuals, families, and local organizations. We are committed to personalized customer service and contributing to the progress of our local communities. Member FDIC. Member DIF. Equal Housing Lender. NMLS # 613363.

The staff at this tiny branch of People's Bank had nothing to gain by helping us. We were not…read morecustomers. We were moving away from the area. And yet they put everything aside to track down a crucial form we needed to facilitate the closing on our home.

Its 3 Post Road not Boston Road. Yelp wont change it. Whatever…read more... This stand-alone ATM has saved me on more than one occasion when the ATM's at the West Brookfield and Charlton branches has been out of service. This is a new machine with envelope-less deposits - it will count your cash or scan your check and print an image of it on the receipt! It's also well air conditioned in the summer! It is conveniently located in front of the Tombstone firearm store and the Brookfield police department.

From the owner: We specialize in delivering personalized financial solutions and exceptional customer service for…read moreindividuals, families, and businesses throughout our community. Our team offers a full range of personal and business banking products, including comprehensive checking, savings, and money market accounts. We provide flexible mortgage and home loan options, as well as commercial lending tailored to the unique needs of local businesses, with fast, local decision-making. In addition, we support our business clients with a suite of services such as cash management and merchant services to help them grow and operate efficiently.