Pet Emergency? Keep Driving. My dog had digestive issues and…read moreI spent 3 frustrating hours waiting to see a doctor, before leaving for another clinic. Apparently one doctor on duty and the staff couldn't handle 3 animals at once? Terrible service, went to a nearby clinic, saw a vet, home with my puppy in one hour.

I don't know why there are so many negative reviews. My dog wasn't acting like himself and we knew…read moresomething was off. Called Central ER in North Haven and they were full. Then called another hospital and they were full as well. Finally got him in to be seen at Central in Guilford. Yes, there was a long wait. And they do triage the pets.. as our dog just wasn't acting right, other pets were seen first, naturally. We were asked to leave our dog there and we'd get a phone call and naturally, were scared leaving him behind. Finally, we got a call 7 hours later that our guy was doing better. Stressful, but much a relief. The doctor was amazing. He explained what had happened, given us what he recommended. He took the time to answer the questions we had and explained how different more expensive treatments would yield the same results as they are treated the same way. How cool (and honest!) is that? Granted, I hope no one needs to go to the vet ER, but they did right by us when we needed them. And, our 12 year old lab rescue we got 2 years ago is doing fine now.

I came to this vet since I had my cat about 9 years ago. When my cat fell ill, Dr. Crocker and…read moreLegend took good care of him and gave me the bad news in a caring way. You can tell that they care about the well being of their patients (which are the pets). They provide all the options without pushing you into one or the other. I knew my pet was in good hands. When my cat passed they provide a piece of his fur and paw prints. It was much appreciated.

DO NOT BRING YOUR PET HERE! Especially if you care about them and not having your time wasted! We…read morebrought our cat here out of convenience because it was close to work if we needed to drop her off for the day. Big mistake. In the beginning, everything was fine. Then the miscommunications and misinformation began. We wanted to get our girl spayed. We brought this up several months ago but pushed it off so we could do it at a time when we were off from work to keep an eye on her during her recovery. When we brought it back up, we were originally told we would need to get new blood work and an ECG done. All well and fine, we knew we'd need to get the tests done and had waited too long for her previous blood work to be useful. When we called to get the blood work scheduled, we were told we didn't really need to get the ECG done if we got the blood work. Weird that wasn't what we were told originally but we made the appointment. When we brought her in to get the blood work done, we were told we didn't really need to get the blood work done if we were getting the ECG. Should have been the biggest red flag in the world but we left without getting the blood work done but did make an appointment for the spay so we could make sure we were getting the date we needed. They also told us they would let us know when the tech would be in to do the ECG since the tech they used only came in a couple of times a month. We never received that call! It got to be about a month out from the procedure and they still hadn't contacted us. I went in to figure out what was going on. That's when I found out that what I had been told originally was the most correct. We should have both blood work and ECG done before the spay. That should have been the final straw but we were lucky enough to have one more ECG visit before the date of the spay and we able to get the last spot. They scheduled the appointment and scheduled the blood work to happen at the same time which was 2 weeks out from the procedure which we were told was the latest the blood work should be done. We drop her off for the appointment expecting to get a call back when she was ready to be picked up. What we weren't expecting was a call back that the ultrasound tech had LEFT BEFORE HE EVEN SAW HER. We were floored. In an effort to save face, the vet comped the blood work. When I went to pick her up, one of the in house techs told me that they were unsure if they could get the ultrasound tech back before the spay, but that we didn't necessarily need it to move forward. So, we were back to blood work but no ECG! I told them I was not comfortable with that. When they called back with the blood results they told us we could get the ECG done 2 days before the spay and we would get a call when he got there so we didn't have to leave the cat there. We were already reluctant but agreed hoping we could salvage the situation. When my sister brought our cat in, she was brought back and THE ULTRASOUND TECH IMMEDIATELY LEFT to go to another appointment. She waited for 40+ minutes for him to return to get an ECG that took less than 10 minutes. When my sister called the next day, she was told that the results wouldn't be available before 5 pm. Mind you it's now the day before the spay and we still had not heard anything about what we needed to do to prepare her or when she needed to be brought in. When I walked in, I got a brief run down and told them I would be waiting there for what I thought would be over an hour for the results of the ECG to be in. Within 15 minutes, the receptionist answered a call, conveniently on speakerphone she couldn't figure out how to turn off, saying the results are in. All trust lost, we promptly cancelled the appointment and will NEVER be stepping foot in this awful place again.

Dr Turgeon and the rest of the staff are always kind and helpful. I highly recommend this place to…read moreanyone who has pets.

We brought our sweet cat there today after she killed a bat and we were worried about rabies…read moreexposure. They gave us a window of time to come in and saw us not even five minutes after we walked in the door. The facilities were clean and the receptionist was fine. Dr Turgeon came in to give my cat her booster and spent at least 15 minutes with us. He is extremely knowledgeable, funny, and kind. He told us so many interesting stories and advised on our cats weight problem as well. We will definitely be coming back

We have a houseful of pets and they have all received AMAZING care from Dr. Mags and the staff. I…read moremoved to Hamden about four years ago and feel blessed that my fur babies have such a wonderful place to be cared for and loved! The way that Dr. Mags explains and truly understands how to inform you of every option/situation for your pet. I have had pets my entire life and have never met a vet more caring and personable.

We're so happy to have found this practice! Several years ago I moved my elderly parents and their…read moredog to CT from CA. Their dog was older and having some issues breathing on and off that previous vets in CA were dismissive of/couldn't figure out. We brought Quincy to Spring Glen and had a great experience with the vet. It was a friendly, efficient appointment with a referral to Central Animal Hospital for what ended up being a correct diagnosis by Spring Glen that needed surgical intervention. Spring Glen didn't even charge us for that visit! Years later, after Covid, we welcomed another dog to the family. If you remember how many families got dogs during that time and how it created an extreme demand on vet offices we were prepared for a long wait and hard time finding a vet taking new patients for Pip. Despite Quincy passing years before and therefore not being active patients anymore, Spring Glen welcomed us back despite the insanely full schedule. It's now been a couple years and we have zero complaints. Dr. Mags is so thorough and informative while being chatty and friendly. They're upfront and fair with billing and do a great job of explaining the pros/cons of anything discussed. Spring Glen reminds us of our favorite vet from decades ago in CA before they got bought out by one of the big franchises :-( Welcoming, informative, and fair.

Just brought my kitten Linus in for his first visit. Staff was wonderful and Dr. Donnelly was very…read morekind.

Absolutely great service by doctor and staff. Doctor was easy to discuss issues and performed a…read moregreat examination. Very friendly and listened to all our questions. Definitely one of the best in my experience.

DR.WEILL SAVED MY DOGS LIFE!! I am so appreciative of all…read moreof the time, effort, and care that Dr. Weill is putting in to ensure my 3 year old dog Annie is back to her happy and healthy self. Dr. Weill was quickly able to diagnose Annie with pancreatitis and tell us everything we needed to know to get Annie back to shape when she was nearly on her death bed. When I first took Annie into the urgent care, her initial veterinarian wanted Annie to potentially stay in their care throughout the week. I thought I was going to be financially crippled (her first visit to urgent care was already over a thousand dollars). After talking with Dr. Weill he ensured me that I could take Annie home (which I did) follow his regimen and she would be back to tip top shape. That's exactly what I did, and I am so thankful that I did because Annie is all back to her normal self. The attention to detail and knowledge that Dr. Weill brought to Annie's care is the single reason she is with us today and why i didn't have to spend thousands of dollars out of pocket in another office.

Excellent care was given . Dr Weil was very professional and the care given was the best. He is…read morethe best in his profession Thank You for taking care of Fenn

The gal that answers the phone, Michelle, is rude and uncaring..very cold to be working in a…read moreveterinarians office. Courtesy begins at the top.. the front desk .... rude, and uncaring, and cold, you certainly wouldn't want to go there ...I wouldn't, nor would we recommend them.. Meredith

We took our 11 year old cat to CareFur to see what was causing him to have a limp. He hadn't been…read moreto the vet since he was a kitten. The visit was great. The technician who we were first to meet was great and the vet spent an hour with us going over what might be causing his issue. She described in great detail and made us feel like they really cared. No pressure on any procedures. The facility is nicer than my doctors office If you want top notch pet care I'd say take your furry friend here.

I took my chihuahua in for an ear infection the doctor and staff were fantastic with her!…read moreI would recommend this vet to everyone!

The vet Mark John Focacci is the worst vet to encounter. First off, the vet office is dirty and all…read morethe staff are unprofessional and rude. Took my dog to get euthanized and Mark John Focacci was rude and cruel. He told me that my dog was not being taken care of and had already made this upsetting and sad day even worse. Our dog was rescued and taken care of for 9 years. He's lived such a long and full life and now at the age of 15 his life has finally caught up to him. His life with us has been so amazing and he's been taken care of with so much love and compassion. He loves pupaccinos, long walks, baths, and sleeping on anything warm and soft. He has the bestest friends within our cats. We have been dreading this day for so long and the time finally came and this vet had the audacity to place blame on us and make us feel unsafe. It was so nerving to the point that we walked away from his office. We can find somewhere else with nicer and more understanding staff. I advise everyone who plans on going here to consider going somewhere else. It might be cheap but you will walk in and feel uncomfortable and less than yourself. It is not worth it. Maybe he'd be a good vet to go to if you hate your animal and have no respect for yourself.