This place is AMAAAZZZING!!! I placed my order a couple weeks in advance and it was ready on time!…read moreNo issues whatsoever. I had it personalized AND with no judgement, DONE! It was my 35th and I was very pleased with my red velvet black frosting cake! Services were the upmost the place was very clean with homey atmosphere. Nana's also had on hand many varieties of cakes, cookies, pastries , muffins and cake pops! There New location much bigger and right around the way from their old location. Make your order !You will not be disappointed!

My fiance and I went here to get some baked goods for the upcoming Christmas party that I had a…read morecouple of weeks back. In addition a birthday cake for my daughter who turned 30. We pulled in and it appeared dead. No cars or customers. The day we went was a normal work day. It was open. We walked in and no one was behind the counter. And in the counters were no displays of their baked items. I checked the closing time thinking that they were cleaning up for the day earlier but it was to be open for another couple of hours. We waited for about 10 minutes to see if anyone was gonna come out. I yelled "Hello?" a couple of times. Nope. We left. Ended up going to Jewels bakery instead. Ugh.

I read about this business on Facebook. We chose to try it since we always prefer local businesses…read moreover chain stores. The bake shop is decorated nicely and very clean. There were numerous choices making it slightly difficult to decide what to try for our first visit LOL. We finally decided on a Peanut Butter Classic Cookie, and the Chocolate Maple Bacon and Bavarian Chocolate Dipped Gourmet Donuts. Everything was delicious; however, my absolute favorite was the Bavarian Chocolate Dipped Gourmet Donut. The first thing I noticed was an excellent amount of chocolate icing across the entire top and on the sides of the donut. It was very chocolatey, very smooth, and perfectly sweet. The donut itself was very different than any Bismarck donut I've ever had. It was a VERY light, VERY fresh, soft dough vs the dryer denser dough of a chain location. The Bavarian cream filling was very flavorful with a light and creamy texture versus a thick pudding texture of the typical filled donuts. It was clearly freshly made that day and will absolutely be on my order each time. Our only "problem" was when we wanted to stop by to try something new and were very disappointed that we arrived on a day they were not open. We both agreed it was like wanting Chik-fil-A and then realizing it was a Sunday and they were closed. We were back the next day and will not make that mistake again! I planned to take photos of our second choices but they were consumed much too quickly. Of course this means we will be back as soon as possible. I highly recommend Josephine's Bakeshop, and supporting a local business, every time you can do so.

Donuts are so fresh and delicious I cannot believe I didn't find this place sooner! Plus free…read morecoffee to go with it! Can't complain

Went here on an early Saturday afternoon for lunch and was great. Hidden gem in Kankakee. Food and…read morestaff are very good.

What a great find in a smaller central Illinois town! Incredibly well decorated and very warm/cozy…read morevibe inside. The service was very kind and prompt, and it was clear that the staff cared about our whole experience. Came here while visiting my sister, and she claimed this is their favorite local spot for both breakfast AND lunch/dinner! It certainly did not disappoint. They had about 5 specialty coffee drinks on the menu (all holiday themed). We got two (one peppermint and one gingerbread), and they were presented beautifully. For food we got a few breakfast sandwiches, European pancakes, a banana peanut butter toast, and some sides of bacon. All of it was VERY good and nearly all of it (including their bread) was scratch made. My favorite item was their croissant sandwich... if the croissants were homemade this place would easily have been a 5. All accounted for, I cannot wait to return for dinner. Thank you!

Efficient and easy ordering over the phone to have the gender reveal cake delivered in two days…read more Beautiful presentation and friendly staff. Thanks for making the day extra special

Wow! This place is amazing! They have a wide variety of sweet treats that you can bring to any…read moreparty and not worry if the people will like it or not. The people working there are friendly, offer tips on what is good, what tastes like what and are generally happy people. I guess they work in happy retail so they would be. Who can get upset buying cupcakes?! Yes, they're a little pricey but its worth the money. Ever eat berkots bakery items? If so, you'll be happy to pay these prices. Its a nice treat that is priced perfectly to avoid morbid obesity.

They were suppose to do a cake it was planned and they turned around and tried to say I canceled it…read morestole my money and did nothing

Ordered 2 1/2 doz regular (same price as the specialty ones) cupcakes with black frosting for a…read more50th Birthday party that cost me $61.00. YIKES!! Had to cancel the order 7 days prior to pickup because of COVID. No refunds. They didn't tell me that when I opted to pay for the order in full instead of just a deposit. It's also not posted anywhere on their website. Store credit only. So be aware, because they don't share that until you are screwed.

I got the lamb shawarma wrap with fries and a slice of French silk pie after. It was so delicious!…read moreThe fries were perfectly seasoned and a great texture! They're my favorite in the area. They had other incredible looking desserts I'm going to try next time like turtle pie. The chef and manager were so kind and friendly.

Upon meeting at location to speak about wedding day cake was nice the two samples were very good. I…read moreshowed the owner the cake I wanted and colors. Upon opening at venue cake was much smaller than anticipated. The color of the border was orange and not what I had agreed Upon. The flowers I provided for cake did not match border at all. Be cautious of colors you want for your special event

Ive been shopping here four years now. Theyve made some big changings inside. Its slower in the…read moremornings so you can get in and out fairly quickly... Afternoon and evenings are the busier times. The lines can back up a bit. The workers have always been helpful and kind.....

I shop here often as it is close to our house. The food is usually pretty good- my biggest…read morecomplaint is the check out counters. Especially the "express" counter. I understand it's a neighborhood store- to stand and just have a conversation with people while there is a long line waiting- especially after they have Che led out all their items now to just stand there and chat - that is just u acceptable. And it happens all the time.

Great selection, good pricing on fruits and vegetables. Unfortunately employees ruin your…read moreexperience, Bob at the fruit stand is useless, he stands there with stupid look on his face and offers no help and has no knowledge of the offerings! Why is he there??

I had a problem my last shopping trip with the mperk coupons. I left some feedback on the survey I…read moregot about my shopping experience. A few days later I got a phone call from the store manager. He offered to reimburse me for the coupons that hadn't worked. I told him it was fine, but I appreciated his call. He ended up putting some reward points on my mperks account! Fantastic customer service!! Also, the door greeter there is one of the best around. Good customer service is rare these days. It's nice to have a local store where it still exists, thank you!