They did an absolute horrible hack job on all 3 of my shih tzus, we specifically asked them not to…read moreshave their faces or tails and they put them in the worst top knot ever and shaved everything around it! Everything!! They shaved the noses and the eyebrows and left the top knot but shaved all the way up the neck to the top knot and they used all the hair on the top of the head in a top knot, it looks ridiculous and like an amateur did it!!! They shaved the tail!! All the way up to a few whispy hairs in the tip! We said DO NOT cut the tails, we said DO NOT shave the faces and they did both of those things, there is patches that were missed, they even shaved the eyes and lashes!! And we were charged 50 dollars per dog for such crappy and defiant work!!! Do Not take your dogs there, they DO NOT do what you ask, they do whatever they want despite what you tell them not to do!!! They are amatures and are unqualified to do any styles!! Very disappointed!! Will never take a dog to their hack jobs again!!!

I'm camping at a nearby campground and I wanted to get my Yorkies nails trimmed. Not knowing the…read morearea I stumbled on this little business (house) and thrilled I did. For $5 they did her nails in a few minutes and I was able to play with the adorable dogs they had there for the day in there daycare which were absolutely precious! The lady was so friendly and welcoming and I will be sure to go back again because I am a seasonal at our campground. I highly recommend this place. I even picked up a winter coat for her her, the prices are great!

The Pet Buddy Service that is owned by Tom and Valerie is wonderful. We've had Tom walk our…read moreprecious dog for almost a year. My dog loves Tom, and comes back well exercised. I can't say enough good things about this service. They are very reliable and kind to my pet. I'd be happy to talk to anyone who has questions.

From the owner: We strive to take care of your pets like they are our own. We offer in-house pet sitting with one…read moreto four visits per day or in our home boarding (limited spots) they go fast so please call today, also day care for your pets. We also offer pet waste removal from your yard with weekly rates. If it's a pet need you are looking for, we can help you at The Pet Buddy Service. Check out our website for rates and package deals. We are a fully insured business through petcare insurance.

We've used this service for 20 years, and couldn't be happier! Reliable, professional, loving care…read moreof our pets. We don't know what we would do without them!

I have been taking my yorkie there for several. years. He is very content when he is dropped off…read moreand when I pick him up. They are wonderful!!

I apologize for the length but BEWARE AND READ THIS ENTIRELY THROUGH!!! So we decided to take our…read morenew puppy here that we adopted for some doggie-daycare and training during the day and an obedience class at night. At first it was going alright. Then our dog started to be afraid and wouldn't go into the building like he loved to before, and we had to literally drag him in. Then when I would pick him up after work he would jump over the guard rail to see me. like he couldn't believe I left him there. He was 8 months old and was doing great so I set it aside. He would train fine with the trainers, but he wasn't so keen on training with me, although it took a while, he is trained with me now. However, the real trouble started when he got "injured" at daycare. We were never called or informed about the incident until picking him up later that night. The owner claimed she had no idea how it happened, just heard him crying, and thinks it was caused by a nut or nail outside...it was very deep and was about 4" long gash across his upper leg. We were told she took him to a vet nearby, and were not charged told it'd be healed in a week. No meds were given or antibiotics and it got very infected over night. A few days later the dog came inside and was gushing out blood, when I called the vet she claimed she had taken him to, they informed me she was their client but had never seen the dog. The vet claimed she had sent images to him w. regards to the wound, and referred to it as a dog bite. I kept this to myself, and I required her to have the stitches redone at the vet...then they tried charging us $150 and after my boyfriend being 2 hours late for work got it all figured out! After obtaining all my evidence I confronted the owner about the incident and why she lied and said she took him to the vet. Turns out her friend came and did the stitches!!!!! (INCORRECTLY) that's why we received no meds or antibiotics for him until I requested them, which she claimed were also from a friend. This cost my puppy a lot of pain, and also stretched out his healing time to almost a full month! :( We were very disappointing were were lied to and felt very taken advantage of. If someone did that to my actual child at daycare and had their friend in med school stitch up my kid and lied about taking him to the hospital I would probably shut down their business permanently and sue. However, since we were never charged for any of the medical services, we have been told legally there isn't much we can do but to spread the word. Also note the owner is friends with many policeman in Jackson as well as animal control as she trains their dogs, SO BEWARE OF THIS BUSINESS! I don't trust that place anymore and neither should YOU!!!!

This place is HORRIBLE! Do not take your pets!! I wish I had read the other review before I took my…read moredog to be groomed by hannibal ! I took my dog here because everywhere else I usually go was booked and I needed my dog groomed. I got him back and ALL his paws but four were bleeding, he had razor burn all over the place and his tongue was cut! I got him back to my house and noticed he was bleeding ALL over the place so I rushed him to the vet! I got my vet bill and she was responsible for $100 and I wanted my grooming fee of $25 returned. When I confronted her, she talked about being behind on her rent and some other sob story and refused to sign a promissory note. She also said shed give me back the $25 for the grooming if I didn't pursue the vet portions. She said she didn't notice his tongue being cut but she forgot to tell me about his paw. She then claimed that I cut the dog myself or maybe his other paws were bleeding because I trimmed his nails at home. Im from Tennessee!? As if I drove 9 HOURS back, cut his nails...drove 9 HOURS back to Michigan...to make a claim?! She herself even admitted that she used water clippers and the dog kept licking them but she turned it off whenever he started to lick. Its a dog! They are going to lick--but any other groomer I have taken him to uses proper harnesses. The woman there is completely irresponsible and a waste of breath. DO NOT take your pets here! Not unless your also fond of expensive vet bills!!! also, this woman has moved to a building on wildwood. Either way, take your pet to a professional business that actually cares!!

Had a bad experience with this place, had an altercation(no blood & no bite marks on either dog)…read moretake place between my dog and another. Asked for camera footage and they disregarded my request, kept my dog kenneled separately all day long and after picking him up he was not himself, it took him over a week at home to start acting like himself again My dog has never had an issue before but they blamed him for the altercation and punished him knowing he has separation anxiety- keeping him away from other animals and most staff. Though they refused to show the camera footage from the incident. They informed me he wasn't allowed back after that stay & I laughed - my mind was made up before I even picked him up - he would never be back there again after such terrible management/ communication. I told them that and said I'd spend my money elsewhere happily, if the need ever arises. They recently had an employee quit and reveal the abuse that is going on, they do not care about your animals. abusing them psychologically & Physically to the point they welp - giving them "calming treats" to basically zombiefy them. Do your companion a favor & keep them far away from this place.

My three dogs have gone to Unleashed since 2010. I can't express how happy I am with the service…read morethey provide. From managing medications to alerting me of anything they noticed, Unleashed has always gone above and beyond for me. Now that our pups are geriatric, it's very hard to leave them. I can say with confidence that Unleashed is the only place I would even consider it. I love being able to check up on them with the web cam, and even in their advanced ages, they are always excited to get there and see their human and dog friends. Excellent facility!

I had a great relationship with them when Dr.Howe was there. Then they let him go to a nerve…read moredisorder which was a shame because he was excellent and could have verbally trained some new staff. He was a WONDERFUL VET. Then I started noticing little things that irritated me yet they called me a difficult client. They had treated my two cats. One had diabetes and other issues. This one girl never got along with me from the get go. She had an attituede and apologized for it a couple times, but yet still marked me as a difficult client. Well it is supposed to be an animal hospital...I ask you does an Animal HOSPITAL, have a right to call it's business this when they won't treat pets after business hours even though they have the appropriate equipment to treat them. I had a problem ONE TIME when they decided to treat my fur baby on a SATURDAY. The TECH they sent in to meet me was exadtly that a TECH, not a vet, yet they decided she would be good enough. WRONG....and the charges were astronomical!!! Then one time that I was leaving there I saw the receptionist give this woman the remains of her deceased dog, and just say "HAVE A NICE DAY"..... She was crying. I followed her out to her truck and asked her if she was ok, then she really started crying, and told her it was ok and asked her dog's name. Then I sat there and listened to her tell me stories about him. The poor lady. They should have had someone walk the lady out and listened to her for a few minutes. I couldn't believe it. FINALLY WHAT IT CAME DOWN TO WAS: My KITTY was sick and it looked like she was throwing up blood, i called the clinic and the lady said if you bring her right in the vet can see her, and I told her it would be a few minutes, because i knew it would be hard to get her into her carrier because if she is sick she hides. The girl said as long as your here before noon...and "Oh yes, you will be charged for the visit as an emergency. I got to the clinic and called them and told them I was there, and then they told me I coudn't get in to see her now because we had already made an appt. for MONDAY. I said yes we did as a f/u to today. And you told me that I could get in if i got here before noon. She kept insisting that I could not get her seen. After all the money I spent there. Each visit no matter what it was always costs almost 200.00 and they don't even give out complimentary nail cutting. Dr. Howe used to do that. I mean this business spent millions revampin g the place then raised their rates. I had beeen a client for over 10 years and probabvly put millions into it. And to have this business treat me like my kitty and I didn't matter was just horrible. It makes me wonder if i SHOULD TRUST ANY BUSINESS THAT CATERS TO FUR BABIES IN A NICE ENVIRONMENT. THEY GO THRU STAFF LIKE THEY ARE " disposable goods." THE WHOLE PLACE IS A SCAM FOR MONEY NOW. I had the utmost respect for it when DR. BOUVERETTE they were the initial owners. I can't believe they still own it. Then the vet has the audacity to tell me my kitty is overweight AND IF YOU KNEW HER SHE IS DEFINITELY A HYPOCRITE!!! And her husband worked there. Matter of fact I became a client back when they were first opening and the office looked poorish and they had a space heater. Dr. Bouverette came into meet my kitty and got down on the floor with it, and was petting it and talking so nice then they started upgrading and there were no good vets that would spend five minutes with you and discuss your furbaby. they did a sanitary shave on my baby cuz she has a birth defect and cut her and then tried to downplay it. meanwhile she got an infection. I wouldn't recommend this place if my life depended on it. I wish Dr. Bouverette still was a vet there and SAW WHAT WAS GOING ON THERE. LORI FOROOZANDEH 2015-2025

I believe Crossroads was responsible for the death of our golden doodle. Indifference and delay in…read moretreatment. When I wrote an extensive review to them rather than posting it here, I got no response except a bill....

This vet is the best vet around. I drive about an hour to come to her. It's worth it to me. I feel…read morelike she cares and listens to me.

Dr. Fouty has been caring for our dogs for many years now and I cannot say enough good things about…read moreher and her staff. She is a positively wonderful and compassionate person who truly cares about the animals she treats and who is truly considerate of their owners' feelings and love for their pets. I want the one person who wrote an unfavorable review because of the front-desk treatment he/she describes to know that the experience is not indicative of the exceptional veterinarian services which Dr. Fouty and her assistants provide. I can recommend Dr. Fouty without qualification and without hesitation. I reiterate that she is someone who REALLY cares about the animals she treats, their owners and the exceptional quality of care she offers. Bill S.