My Mother and I were living in constant turmoil, thanks to are A/C cutting out. Not only did the…read moreowner of the company just be super nice, he was prompt, polite, and very knowledgable. He even taught me better ways to keep my a/c on the up and up. After we were through, he didn't even hardly want any compensation back, but just maybe a little. Which helped us even more since me and my Mom aren't the most rich of people. Great company, great group of guys, just all around great service!

my AC went out on a weekend when the weather had been in the hundred digit's. the respond…read morese time was fast. they are knowledgeable and affordable! highly recommend them!

The NERVE of the guy that works here. Charging $100 to shut off WATER?? absolutely outrageous. My…read moremom is 80 years old and couldve done that herself for free. And then to help a tiny leak it was another $400?? This guy made my mother cry, his service was terrible, he yelled at my mom, again she is 80 years old and just wanted to see what she was signing for and he refused, and YELLED at her. He is a disgusting person, no respect whatsoever.

Motor went out on a/c unit that was purchased new in 2018. 786 dollar part was covered under…read morewarranty. Technician was on location for 1 hour and 15 minutes. Total bill for "service and labor" was 681.00. That is an outrageous hourly fee. Posted this review on their Facebook page and a "does not recommended " 5 minutes later I received a thank you for my positive recommendation! They changed it! I've got screenshot thankfully and am posting it rigorously.

Tim is very capable of handling any job you need done. His prices are reasonable and he is prompt…read morefor your appointment. I highly recommend him!

Had them come out to seal up a window leak. They came through and replaced window seals. It handled…read moremost of the rain issues but on hard rains it still leaked. I asked them to come back out to give another look. They agreed and we scheduled a time for them to come back. They no call no showed me the day of the appointment. I contacted them the next day and asked to get back on the schedule. They said sure and i never heard from them again. Not a great way to spent $321 pricey service with low quality results.

Mr Sawyers made time on a busy Saturday afternoon to fix my AC. He was honest, fast and fair.read more

From the owner: Heating, air conditioning, and residential electric repair and installation.read more

Very nice, friendly and most of all quick. Knowledgeable and helpful. Price was great, I expected a…read morelot more

I had a weird noise coming from my furnace in the attic, called Lockhart and the tech showed up the…read moresame evening. No emergency charge. He went into the attic an liked around, then the heater cycled. I said "that's the sound I was telling you about." He poke at several spots and the sound stopped. It was air being blown out of a leak between the furnace and duct. He drove a screw in and it was fixed. An honest man, so refreshing to not get taken to the cleaners. A dishonest man might have turned that into an installation of a new thingamajig. I recommend Lockhart Air Care. A family owned and operated business.

New to the area and unsure who to call. This company had good reviews so tried them out. My tech…read morewas a guy named Gilbert. He was professional, knowledgeable, and courteous. He identified issues, clearly explained them and discussed the options without high pressure selling. I will definitely use this company again for my future HVAC maintenance and issues.

They contacted me pretty fast! This is a real plus if you need some help right away.read more

After my husband died I had to move and happened on a great deal for a house. Downside....the only…read moresources of heat are a wood burning stove and space heaters and the only a/c comes from window units. I got quotes (or attempted to get quotes) from several other companies. Without exception, every other company was SIGNIFICANTLY more expensive than TLCS. I'm not talking a few hundred dollars more either....I'm talking thousands. Additionally, every interaction was amazing. Not only are the people who work in their office friendly and helpful, but so is their after hours answering service. At every turn they make sure that you know they value you as a customer, which simply can not be said for some of the other companies in the area (like Swink....they made sure I felt like they specifically didn't want my business). I really only hope that the next time I need to install a ductless mini-split or central air system I live within their service area...because they are hands down the best!

I cannot say enough kind things about the owner Todd Collett. He is one of the most amazing men you…read morewill ever meet. Man of God that truly serves Him and wants to help others. If you are need of any Heat and Air services,do not hesitate to give him a call. He will give you nothing but an honest answer and refer to someone who can help if he cannot.

Quick and easy. My go to company for all projects/repairs. Highly recommend…read more ...............

These are the guys to hire! They thoroughly explained everything I needed and there were no…read moresurprises! The technicians are extremely professional and personable. I will hire these people again!

We loved our first service for help so much that we signed up for a maintenance plan to check our…read moresystem every six months and canceled out previous serviced with another company. We purchased our new air conditioner unit for outside from them and they again were great to work with! Our second call was to check a leak in the wall behind the shower. It wasn't a good experience. The tech seemed a bit full of himself. That cost $99 and the tech told us we needed to tear out the whole shower to stop the leak. A second opinion proved it to be a simple leak down a water pipe and I fixed that on my own. Next service we were told that a cleaning of our duct system was needed. I ask if they would put a new anti-bacterial bulb in the unit after the cleaning and they told me no problem. So I ordered one. Today we had to Haden & Andrew come to clean the duct system and they were great. When they arrived I reminded them of the bulb they had agreed to plug in. After the cleaning, they were to mist the ducts with a machine to kill anything bad left in the ducts. Unfortunately the machine used to spray this mist would not power on so they called the office to find out what to do. Afterwards I was told they would need to come back when they got the machine working and they also were told to charge me $65 to change the light bulb. After buying a new unit, a cancelation and rescheduled appointment due to broken equipment, incorrect evaluation of a leak, crooked hole in my wall I told them no to the $65 charge and took my 75 year old bottom to the attic an replaced the bulb in less than five minutes. I felt insulted. And now we wait again for the sprayer to be fixed and them to return to finish this service. The best part of the visit today was Haden and Andrew, they were great guys, answered questions and worked with me to move my dogs and cat out of the way, they did good work and I appreciated them. At present, we are still waiting to get them back to spray the ducts, it is important to us as we have our daughters and children here and we have all experienced upper respiratory and sinus problems as well Asthma recently. I feel if anything a discount should have been offered due to all the trouble it has been getting this partially done.

Their office texted me when my first choice plumber was booked up previously. Eddie came out the…read morenext day, fixed my faucet and fixed the seal/washer on a pipe underneath the kitchen sink, stopping the water leakage. Eddie was friendly and polite, diagnosed the problem right away and fixed everything to my liking. I definitely recommend Pronto Heating & Air Conditioning.