New to the area and unsure who to call. This company had good reviews so tried them out. My tech…read morewas a guy named Gilbert. He was professional, knowledgeable, and courteous. He identified issues, clearly explained them and discussed the options without high pressure selling. I will definitely use this company again for my future HVAC maintenance and issues.

They contacted me pretty fast! This is a real plus if you need some help right away.read more

tried to damage my air unit and sell me a new unit, called another company fixed it for $200…read more wouldn't trust him as far as I could throw him, very unprofessional, smokes in his work vehicle, on property and is just flat out disrespectful.

Tim is very capable of handling any job you need done. His prices are reasonable and he is prompt…read morefor your appointment. I highly recommend him!

Had them come out to seal up a window leak. They came through and replaced window seals. It handled…read moremost of the rain issues but on hard rains it still leaked. I asked them to come back out to give another look. They agreed and we scheduled a time for them to come back. They no call no showed me the day of the appointment. I contacted them the next day and asked to get back on the schedule. They said sure and i never heard from them again. Not a great way to spent $321 pricey service with low quality results.

Very nice, friendly and most of all quick. Knowledgeable and helpful. Price was great, I expected a…read morelot more

I had a weird noise coming from my furnace in the attic, called Lockhart and the tech showed up the…read moresame evening. No emergency charge. He went into the attic an liked around, then the heater cycled. I said "that's the sound I was telling you about." He poke at several spots and the sound stopped. It was air being blown out of a leak between the furnace and duct. He drove a screw in and it was fixed. An honest man, so refreshing to not get taken to the cleaners. A dishonest man might have turned that into an installation of a new thingamajig. I recommend Lockhart Air Care. A family owned and operated business.

We loved our first service for help so much that we signed up for a maintenance plan to check our…read moresystem every six months and canceled out previous serviced with another company. We purchased our new air conditioner unit for outside from them and they again were great to work with! Our second call was to check a leak in the wall behind the shower. It wasn't a good experience. The tech seemed a bit full of himself. That cost $99 and the tech told us we needed to tear out the whole shower to stop the leak. A second opinion proved it to be a simple leak down a water pipe and I fixed that on my own. Next service we were told that a cleaning of our duct system was needed. I ask if they would put a new anti-bacterial bulb in the unit after the cleaning and they told me no problem. So I ordered one. Today we had to Haden & Andrew come to clean the duct system and they were great. When they arrived I reminded them of the bulb they had agreed to plug in. After the cleaning, they were to mist the ducts with a machine to kill anything bad left in the ducts. Unfortunately the machine used to spray this mist would not power on so they called the office to find out what to do. Afterwards I was told they would need to come back when they got the machine working and they also were told to charge me $65 to change the light bulb. After buying a new unit, a cancelation and rescheduled appointment due to broken equipment, incorrect evaluation of a leak, crooked hole in my wall I told them no to the $65 charge and took my 75 year old bottom to the attic an replaced the bulb in less than five minutes. I felt insulted. And now we wait again for the sprayer to be fixed and them to return to finish this service. The best part of the visit today was Haden and Andrew, they were great guys, answered questions and worked with me to move my dogs and cat out of the way, they did good work and I appreciated them. At present, we are still waiting to get them back to spray the ducts, it is important to us as we have our daughters and children here and we have all experienced upper respiratory and sinus problems as well Asthma recently. I feel if anything a discount should have been offered due to all the trouble it has been getting this partially done.

Their office texted me when my first choice plumber was booked up previously. Eddie came out the…read morenext day, fixed my faucet and fixed the seal/washer on a pipe underneath the kitchen sink, stopping the water leakage. Eddie was friendly and polite, diagnosed the problem right away and fixed everything to my liking. I definitely recommend Pronto Heating & Air Conditioning.

I have used Haley Heat and Air for about 5 years. They are super friendly, reasonable priced, and…read morealways go the extra mile. For example, they we're working on my unit outside and noticed it was a little dirty from cottonwood trees. They just rinsed it right off. It's the little things that make a big difference. Really good guys!

Timothy Haley was very nice and very professional. I would definitely call him back again if I…read moreneeded service.

Casey Hayes was Absolutely Amazing! Is extremely kind and respectful. Answered all my questions…read morethat I had. Would definitely recommend him for any work and would prefer him to be my personal Electrician. Did a fantastic job on installing my surge protector! Now I'm going to be full on transparent on here. I understand that they're a well established company and I understand that things are expensive. However, I spent more than I could afford to get my A/C "fixed", which was the original reason of me getting connected with them. They did a free check, then I had to set up Electrician work for the HVAC guys to come back out which was $2,000. A HVAC guy came after the Electric work was done and didn't do what I would told would have been done, which was checking to see if there were any leaks. He didn't check and instead just put 4lbs of freon and charged me nearly $500 for it. a Month in a half went by and my A/C began to stop working again. In between that time, I had gotten a call from the office to set up a free preventative maintenance for Electric and Plumbing and I was totally for that, since it was free. Which was only because I had signed up to be a member, which they do free maintenance every 6 months and then they also give a 10% discount on services. HVAC came out again to check and had stated that the wires below the house, that connected the outside unit to the inside unit need to be replaced, which I agreed upon that to be replaced, in hopes that would fix it and for me to keep personal record on what is new, etc... Since I have only been in my home for 3 years now and was told things were new but have had issues sooner than I should have. I was charged $750 for that. Then, my A/C was off for a week in a half, while they searched for a part that they claimed that I needed to replace as well and wanted to try and say that they could do it for $2,000. Mind you, I have 2 children. I work a full time job but can barely keep up with everything because I am going through a divorce. I was not able to afford the $3,250 I had already spent on this company and the only good that was done was when Casey did his work and when Nguyen came out to do his inspections for Electric and I'm blanking on the guy I had for my Plumbing Inspection but he was nice and helped me solve an issue with my toilet flusher handle (whatever you want to call it). This is not a bad company. They're very kind, respectful, professional, and polite but I feel the HVAC side needs some work on being a bit more honest and communicating with each other on services being or needing done within a household, especially if the same people aren't going to be coming out each time. I am willing to stay a member to get the free preventative maintenance done and keep eyes on my Electric needs, but I ended up having a neighbor that is in HVAC, come over and fix my A/C. This all occured in the span of roughly 3 - 4 months, starting in July. And every office lady I ever spoke to, was extremely kind as well, so, Customer Service on that end, is just fine.

I strongly recommend avoiding Comfort Wave for any service other than basic tune-ups! I own a…read moreduplex and arranged two work orders with Home Depot. One side was completed for $25.00, which included a detailed, complimentary diagnostic report with printouts and pictures, allowing me to consider future services. On the other property where my elderly veteran father lives, the thermostat wasn't working, so I fixed it by changing the battery. The Tech heard me telling my dad I would change the battery and quickly informed me that diagnosing the issue would incur a $66 rework fee rather than just the Home Depot tune-up cost special for $25.00. However, at the end of the second service, I was charged a non-refundable $166.00 diagnostic fee. Comfort wave tech Sebastian explained that since the work ran past 5 PM, he couldn't give me a quote on the spot but would send one the next day. The next day, the manager informed me that they needed to make a profit from the diagnosis because customers often go with other companies, and I see why customers would do this. The $66.00 service fee should have come with a diagnosis. I told the sales manager that the technician should have clearly communicated that there would be both a $66 charge and a $166.00 charge= $232 for the second property, not just making mention of the $66.00 service fee. I felt deceived since I was only informed of the charges at the "end of the service". If I had known up front, I would have declined to switch to Comfort Waves service. They do have one of the lowest service fees in Oklahoma; however, that is because they will force you at the end of the service with a random cost the homeowner knows nothing about. This is the new scam hustle. I should have only been charged $66.00 for the second property, which is fair. If the time had been before 5 pm, I would have been given quotes to decide to go with a possible repair, and wouldn't have known or been charged the ridiculous diagnostic fee of $166.00. For the $25 service on one side, I received six attached quotes for potential future services with emailed pictures, costs, and diagrams in PDFs. To me, this should be considered part of the tune-up service, allowing customers to decide on any additional services. Again, the $66 service fee should have had the same follow-up service. The quote for the circuit board replacement ended up being $692.00, which was $526.00 after deducting the $166.00 fee. I found this to be outrageous, especially when a local HVAC supplier told me the board costs between $175.00 and $220.00. This experience made it clear that Comfort Wave is taking advantage of homeowners, the elderly, and women, especially. My second $25.00 Home Depot tune-up turned into a wasted $232.00. Here to think them having a cancellation to get both my properties in was a blessing. Nope, it was a big red flag mistake. So, if you are going through Home Depot or Lowe's promotions with local HVAC companies, be fully aware that once you change from the promotional cost, they will scam you into crazy HVAC costs regardless of whether you get work done or not.

A year ago Van Dyck techs installed a water filter system for our church. At that time, I was very…read moresatisfied with work but it was pricey. Almost one year later we had a flood in the hallway with water coming from the filter system that Van Dyck installed. The filter system had fell off the wall due to the system was screwed into the wall with no anchors, just inch and a half screws in the sheet rock. The weight of the filter system caused the filter caps to Crack flooding the mechanical room, entryway and hallway. Van Dyke came out and replaced system and charged the church 580.00. I called and spoke to someone named Derrick and told him this was shoddy work and that the church should should not have pay. He said he would investigate. I received an invoice and was told it had to be paid now. Call a second time and still waiting to hear from Derrick. If they can treat a church this way, I know others can expect the same treatment. We have an maintenance agreement with Van Dyke but we will not be using them again. LG

I was quoted one price and they ended up charging me over 1,000 more. I paid a total of over 21,000…read moreby the time they were done. They left the trench open for over a week, they never came when they said they would. we have children and animals that almost fell into the trench they left. They are more Expensive than any other place in the area. I am so upset at the work they did. Do not use them!!!