I've been going to Hampton Inn for many years around the country and really love the brand and I am…read moreloyal Hilton customer. This specific Hampton Inn had the most unfriendly employees I've ever encountered and I feel like they need to be trained better and the management needs better oversight of basic customer service skills. In hospitality you're supposed to smile and be gracious and be friendly. There was no southern hospitality. Very cold personnel was the general experience.

If you like to fish and have a boat don't go here they won't let you charge your batteries. The…read moreemployee was also extremely disrespectful. Oh and our room also had a weird smell too. I wouldn't recommend this place at all or ever. All we needed was a place to plug an extension chord to charge our batteries on the boats and after night number one with zero issues this happened on night number two. I was here with my friends from Ohio just in case they want to say I didn't stay here. The employee took it upon himself to unplug the chord and was rolling it up. I guess he was going to put it on the boat but our equipment is isn't cheap and we would rather have unplugged it and took care of the issue.

This place is 1 in a million. Absolutely amazing owners ans staff. The property is stunning. For a…read moreday ir a week, this heavenly spot will rejuvenate you mind and soul. I was given the opportunity to visit here thanks To some great friends. If your looking to get married anytime soon, this is your spot. Right on the river. The amount of hummingbirds on property will melt your heart. I can on all day talking about this property. Chexk it out if you need a break from reality! You will not regret it

This beautiful and peaceful property offers so much from a person needing to get away, to a…read moreromantic couple retreat, groups, family events, etc. The restaurant served a wonderful dinner, but unfortunately/fortunately; breakfast was missed! Due to being able to sleep in! Whether you like basketball, tennis, frisbee, golf, volleyball, sitting around the fire pit, picnicking, canoeing/kayaking/paddle boarding, or just feeding some horses; you can do so much here! Next time I come here, I want it to be for a big family gathering for a weekend. This would be an ideal location!!

First let me say I have a friend who owns a hotel so I know how they work and my review below is…read morejust my opinion. I checked in as a walk in as I was driving from Ohio to Florida and just needed a break as I was getting a headache and starting to get tired. The from desk person was very polite and took great care of me. I got to my room unpacked things for the shower in the morning and got my clothes out. Turned on the A/C to a sleep able 68 degrees and climbed into bed. About 1-2am the A/C started to make horrible noise. Sadly my head was not better so instead of me going down to change rooms I just turned off the A/C. I woke up around 5am getting warm as expected. Sadly still had a headache so I took some meds got up to shower. Here is the only real complaint: the shower drain did not seem to work at all. As I took my shower the water just kept going. I got dressed and packed. Went down put my stuff in my car, walked back in to grab breakfast, now I normally do not eat at hotels. But I didn't want to stop anywhere else as I just filled up with gas right below the hotel. I got a biscuit, sausage, and some eggs and made a sandwich. I will say the biscuits were not hard, they were perfect, the sausage was not over cooked, the eggs were Powdered but not bad. To top it off the coffee was good. I mean not amazing but good. I have had a lot worse at hotels and I took a cup with me for the drive. I did tell the front desk about the room and they put it on the list to fix as well as tell me I should have came down to change rooms. Which I knew and told them so, but I also knew I just needed to sleep so for the A/C I take the blame. The drain should have been found in my opinion. I gave the 4 stars because I feel most were not on them and the place is very clean. The drain is my only real complaint. I would stay here again.

Ok stay. Good for one night and you're able to take your dog for a reasonable extra fee…read more Room was clean, but not the best sleep due to hard bed and extremely thin walls. Dog barked in room next door for over an hour. Breakfast - free, but not very good. The girl who checked us in in the evening was a bit rude. Not sure why, but she was definitely having a bad day. Sorry to be so negative, but it's what we experienced.

Great location for Tail of the Dragon, and covered parking which is super important for car/ bike…read morefolks, nice place, clean, and pretty secluded.

Spent a week riding around the area on motorcycle and rented a treehouse cabin. (Poplar #3) We…read morereally enjoyed our stay in something out of the ordinary like a hotel room worrying about security or weather as parking is directly under the treehouse. The river is just a short walk down a well lit path at night deep enough to wade in with lots of chairs, fire pit and a horse shoe pit. We'll be returning when staying in that area again. Can't forget the staff who went above and beyond to make us comfortable. Thanks much Rivers Edge!!

Could it be because we are from California? Could it also be, because we are Hispanic? Why is…read moreHoliday Inn treating us this way? I am currently staying at the HI, and it's one thing after the other with this damn place!! 1st, they booked us for Thursday-Sunday, when I specifically asked for a Monday checkout. Get here and they charge me an extra $163!!! Then. Every single time I leave the room, when we get back in the evening, my damn keys don't work!! And they blame it on ME!! That's I'm placing the close to my cell phone or mobile device of some kind!! I literally held them in my hand, and placed them in the glovebox of the car!!! They came to clean the room, but left us no toilet paper. Now if I want TP, I have to walk down to reception and get some!!! Lady, I gotta poop! I ain't got time to walk down there and get it!! Overall this experience has been absolutely horrible!! They really dropped the ball on this one! They ruined my experience with Tennesee. We are just here for my sons wedding, and they've made it miserable!!! 0 stars if I could.....

Holiday Inn Harriman was a solid, no-frills stay. Nothing especially memorable about the hotel…read moreitself but it was clean, comfortable, and the air conditioning was very appreciated after being outside in the hot Tennessee humidity all day. The breakfast was pretty skippable but the service was the highlight. Everyone I interacted with was extremely friendly and welcoming. A good place to stay if you just need a reliable and comfortable stop for the night.

It was late at night, I've been driving since noon, and I just needed a place to sleep. I had no…read moreidea what to expect. They Musta refurbish this place because these rooms are awesome. These are like brand new mattresses, and they're the really comfy memory foam. They have nice TVs. Everything is in good shape. The price is right to. The same hotel in St. Louis would cost $200, but this was less than $100. The lady operating the front desk was courteous, efficient, and professional. This is a nice little hotel.

Pleasantly surprised by how nice our room was. Very clean and bedding and towels seemed very fresh-…read moremaybe new? King bed very comfortable. We brought our 15 year old dog so were in a dog friendly room but no smell or stains. Maybe I should have reduced it to 4 1/2 stars as breakfast was light -bananas, yogurt , packages danish,muffins granola bars. But they advertised light breakfast so guess I shouldn't complain. MacDonalds right across the parking lot so easy walk for those who need more. Recently had some not so nice experiences in dog friendly rooms so really appreciated this.

Don't overlook this value hotel. It is clean and comfortable. The owner/general manager is Umeah…read morePatel and he was very cordial. Much of the hotel has been updated including shower surround and sink area. This is a great place to stop when driving from Florida to Ohio. This is my second time at this hotel. We will be back!

Stayed one night and was pleasantly surprised. The room was clean and fresh-smelling--no odors,…read morewhich is always a big plus. It was quiet, and parking was easy. Breakfast was convenient, waffles, bananas, yogurt, cereal and hard boiled egg. The bed wasn't as comfortable as higher-end hotels, but comfortable. Excellent value overall.

Well, let's see. The room had a foul odor from the moment I walked in, like a wet dog had rolled…read moreall over my bed. At least the rooms are very spacious and appear clean. The air conditioner struggles to remove the humidity from the room. The Internet is impossible to access even when you follow every instruction. But the location is good.

The staff at this hotel is excellent. While carrying my suitcase and other items I fell. They were…read morequick to render aid and helped get everything to my room. I will definitely stay here on my next trip through Tennessee.

Holiday Inn Express is our go-to hotel chain, and we've stayed in plenty of them. This one's a…read morelittle below average. Not that it's awful or anywhere close; it's just in need of management that sweats the details. The toilet ran the entire duration of our 3-night stay. There is no way housekeeping could not have been aware of it, so you must conclude that they don't care. Same for the ripped shower curtain. Be aware that this hotel is on the wrong side of Knoxville for doing any of the Pigeon Forge activities like Dollywood, so factor that into your planning!

The location is a little on the scary side and parking is tight and limited. Room was clean but the…read morenoise level at night was ridiculous. Between doors slamming and literally rattling the bed and kids running up and down the above our room, sleep was hard to come by. The shower was good and hot for about five minutes and then went ice cold out of nowhere and never got hot again. We came back to the room one night to find the floor by the elevator wet and sticky, told the front desk about it and the next morning it was still there and now reeked. From the empty 12 pack laying in next to the garbage can ,and the smell ,it was a beer mess. When we left I needed ice for our cooler, the only ice machine that worked was on the third floor, after going to all the other floors. There are a lot of other options in the area but I have always been happy with holiday inns, going to have to rethink my choices in the future.