The staff here need to be retrained asap. So I arrive. By myself. At 10 pm. And the person running…read morethe desk announces my room number to a lobby with people sitting around. Cool, thanks for worrying about solo female traveler safety. Not. I'm also a Hilton member and had pre picked my room. When she announced my room number, I knew that wasn't the room I'd been allowed to pre pick. When I asked she just shrugged and was like oh it was changed. Oh. Ok. Cool. What's the point then? I'm beyond not amused.

Really like the location. I come down here to go to Great American ball park in Cincinnati. The…read morebridge to walk over to Cincinnati is at the edge of the gated parking lot. The room was very clean and the bed very comfortable. The temperature in the room was perfect when I walked in. They have the usual hotel breakfast. I went down and had a light breakfast just one morning. The hot food was hot I had couple pieces of sausage and an English muffin. The fruit was fresh I had an apple for after my walk. They have a nice gym. I used it. It was clean had real nice treadmills and some free weights. Parked in the lot it was well kept. The staff was cordial. Will stay here again.

Pretty standard Aloft that is conveniently located near the Heritage Bank Center. The rooms aren't…read morebig, but they do the job. Everything was clean. They have a bar and small dining area that has beverages, snacks, and refrigerated and frozen items for purchase. There is breakfast service in the morning, but it's kind of like a gas station grab and go where they make the items for you right there, but it's nothing special (breakfast sandwich, burrito, etc.). Although it is not included, there was really convenient self-parking nearby that was only $25, I believe, and you could have in and out privileges. The staff at the front desk were really nice and friendly at all hours.

Good value for your money. Aloft is located close to Cincinnati with easy access to the aquarium…read moreand stadiums. There are a number of restaurants nearby and a brewery right across the street. Rooms are spacious, really comfortable, and clean. Staff was friendly and welcoming. They have a number of activities in the hotel including a bar, pool table, good sized pool, outdoor patio, and other games for families. This was a very family-friendly hotel and it could get a little loud with a lot of kids running around. Great if you are traveling with family.

Wonderful lodging. Friendly staff. Check in was very easy and quick! Spacious room with kitchen and…read moreliving /work space with separate room for the bed. Bathroom was clean and good space. Two tv's in the room. Restaurant on site and complimentary breakfast!

My absolute favorite place to stay when in Cincy. The staff are all extremely friendly and provide…read moretop tier service. The hotel itself is inside a beautiful old building and is within walking distance to tons of restaurants and things to do. The hotel is always clean and just has a warm "I'm home" feeling. This will continue to be my go to place to stay!

Clean and simple accommodations. Restaurant next door is convenient and good food. View from the…read morehotel room was actually decent. Lobby was welcoming and there is a nice bar, too.

Had a very nice stay on the 7th floor. Room was as expected and spacious. Perfect location for…read moreenjoying Cincinnati sports or activities on the Banks. Having the rooftop bar (which was pretty lively on a Friday night) was a huge advantage to hang out. I can't to come back and try a balcony room soon.

I absolutely loved my stay here! The location is fantastic! everything you could need is within…read morewalking distance, including Kroger, Target, healthy restaurants, a movie theater, and more. One of my favorite parts of the trip was waking up each morning and going for a walk around the area. The hotel itself is beautiful, spotless, and feels brand new. I didn't get a chance to try the breakfast, and that's honestly one of my biggest regrets because everything else exceeded my expectations! The only small downside was that a few staff members came across as a bit unfriendly when I asked questions. It wasn't anything major, and everyone has different communication styles, so it definitely wasn't a dealbreaker. On the other hand, there was a gentleman who I believe was the manager, and he was incredibly kind, welcoming, and helpful whenever I needed anything. He really made a positive impression. 10/10 love this property

We had a very nice stay here recently. Our room was quite nice and clean. We had a nice view of the…read morecity. The personnel were friendly. The breakfast was pretty good. No, it's not a 5 star hotel. But it's quite solid and I had no issues. So I'd have no hesitation in staying here again.

After seeing my niece graduate from college, our entire family and guests, all eight of us,…read moredescended on Coppin's restaurant for brunch. Normally, I find hotel food is just okay and nothing special, but Coppin's was a pleasant surprise. We were greeted by a very friendly hostess, and our equally pleasant server quickly brought menus and asked what we would like to drink. When it was my turn, I happily ordered Coppin's Old Fashioned. I was the odd man out because everyone else ordered the Spring Manhattan. Judging by how quickly everyone's drinks disappeared, I'd say they were all very tasty. I was a little unsure about mine at first, so to make sure the quality and taste were consistent, I ordered a second, and it definitely was not a mistake. I ordered the B+G biscuits (which are made by hand according to server in the hotel) and gravy with an extra egg. Others at the table chose a variety of dishes, including the CVG, Cobb Salad, Bagel and Lox, and several other selections. Based on the clean plates all around the table, everyone thoroughly enjoyed their meals. My wife ordered a sample of banana bread, and I was fortunate enough to snag a small bite, it was excellent. After we had all finished, everyone agreed that my niece had made an excellent choice for her graduation celebration brunch. As my wife and I made our way back to Louisville, we both commented that we would definitely return the next time we were in Covington.

Going back and forth on stars for this one. Me and around 30 of my coworkers came into town for a…read moretwo day workshop and they got us a room block at this hotel. I ended up being in the North Building and cracked up when I walked into my room and saw I was in one of the Lightwell Lofts (a few of us ended up in them by chance, guess they included them in our room block lol). While the room was super cool and beautiful, there was a lot to be desired. After taking a million photos of the gorgeous room, I quickly realized a major flaw - the bedroom is upstairs, the bathroom is downstairs, and the staircase between the two is a crazy narrow spiral staircase. As someone that gets up to pee in the middle of the night, having to traverse the spiral stairs was terrifying lol. One of my coworkers actually swapped with someone who had a "normal" room because he was worried about falling down the stairs. My downstairs tv wouldn't turn on. I fiddled with the remote a bit, tried rearranging the batteries, but couldn't turn it on. I used the ipad in the room to put in a maintenance request, but no one came. I figured I would just let the front desk know when I headed out to dinner that night. Hours later, the front desk calls me to see if anyone had come to fix the tv - they hadn't. The girl was very nice and apologetic, she said I sent the request in the middle of a shift change and someone had accidentally marked it as complete. So she said someone would be right up, and he did come up. Handed me a handwritten note and a $25 coupon for Coppin's which was totally unexpected and a very nice gesture. Turned out, he knew exactly what the problem was - he said the remote was broken and he was supposed to swap it out but forgot. Gave me a new remote and all was good. He also mentioned there is a second remote upstairs for that tv. After he left, I went to look for it - there was no second remote. We held our meetings in the Scheper Room, which was also beautiful. The room was absolutely freezing the first day and I'm someone that prefers it a touch colder and was uncomfortable. We had to get them to update the thermostat and then in the afternoon it was way too hot. We had food brought in from the hotel and it was all fine, nothing super memorable. There was soup at lunch but the sign didn't even say what it was - just "chef's choice." The Italian hoagies were way too big and needed to be cut in half, I couldn't even finish half of one. The salad with fruit/pecans/etc was my favorite though. They had the completely wrong password on the tables for the Wifi but thankfully we figured it out quickly that we just had to use the room password. The second day for breakfast, there was yogurt on the menu and even on the sign with all the food - but there was no yogurt. Some of my coworkers were specifically asking for yogurt so we had to request it directly because it was included and paid for. Box lunches to take to go on the second day which were fine, I had the chicken caesar salad wrap. Housekeeping didn't come to service my room until 5pm when I was in there getting ready for dinner, so I was not able to get the room serviced. Just asked them for some more coffee. My conditioner in the shower was empty but I didn't bother reporting it after the tv issue and I had my own conditioner with me, so used that. The lotion at the sink was so thick that I could not get it out of the bottle at all, I had to use q-tips to get it out (it was nice quality, just kinda useless if you can't get it out of the bottle lol). Great local offerings on the mini bar and in the fridge. My coworkers and I got a kick out of the "intimacy kits" because we were on a business trip haha. The Magic 8 ball was fun, I loved the conversation cards even though I just read a few of them to myself haha. Even with the bedroom upstairs, it was nice to have the big double closet in the bathroom hallway so I really was just in the loft to sleep and kept all my stuff downstairs. The location is great, lots of fun stuff right nearby. The courtyard is lovely. I would say this is a solid 3.5 stars but since we can't give half stars, I'll give it a 4 because the staff was overall very nice and quickly fixed any issues, just a little annoying that we had any issues at all.

A nice hotel tucked inside downtown Cincinnati. You are within walking distance to various points…read moreof interest. I think the building's history is it used to be a newspaper. The lobby is inviting and the hotel staff make you feel right at home. The rooms are spacious and comfortable. We stayed in a king premium room, and I really liked the dual sinks. During my visit there were only a couple of downsides, 1-the HVAC system made a clicking noise as it cycled on and off and 2-the restaurant was not open. However, the Maverick bar was and they serve a mean Old Fashioned! Also the Kidd eatery is great for you wanna light breakfast sandwich, pastries, and coffee.

Great stay at The Cincinnatian Hotel (Curio Collection by Hilton). As a Diamond member, we were…read moreUpgraded to a King w/whirlpool bath. It was much appreciated and we enjoyed the rub. It was amazing. We had experienced great service and special thanks to Mona, and the front desk staff for excellent service, and the manager for the Diamond member upgrade for our anniversary. It's been about 3 years since I'ved stayed here with a mixed review last visit. So glad to see the improvements and was a great choice for this little jaunt. No complaints or any real issues. valet experience was good. Stayed in room 427.

Been wanting to stay here forever, but the price deterred me. It is higher than other Cincinnati…read morehotels, but you do get what you pay for. Almost...more on that later. On the plus sign, valet, front desk, and all personnel are customer focused. Building was renovated in the past 10 years, and all details are lovely. Extremely clean. Rooms are large and very luxe. Room service was perfect in every way. So why not 5 stars? We love the rooftop bar and that played a huge roll in getting us here. But all three nights we were here it was closed for private events. I hope the events are making them a lot of money, because it can cut into their basic customer base. I will be checking to see if the rooftop is open before booking here in the future. One other small complaint...our room was never serviced until late afternoon when we needed to get ready for dinner. Turn down service (including chocolates) on first day only. That made me sad.

This was a completely wonderful special occasion 'staycation' location…read more The hotel itself is historic and beautiful. Complete attention to detail - even a shaving mirror built into the shower wall! The public areas are all special in their own way. The lobby area is in the new build area with soaring ceilings and beautiful fixtures. The rooftop restaurant (covered) and bar (outside) are thoughtful designed to ensure fun. The location is great. A little out of the way and yet close walking distance to everything. They also provide free limo service within 5 miles. Handy for any Over the Rhine excursions. The staff is excellent - from the valets to the chef. I wish I remembered the name of our waitress for Subito dinner on May 19. She was one of the best ever. This was a truly memorable celebration spot.

One night stay for spring break with my kids. We got a 2 room suite with the view of Cincinnati,…read morecorner room on the 4th floor. The room itself is dated BUT everything was comfortable. They were short staffed and i had to run down to the front desk for shampoo and hand soap but the staff was really kind. The room needed more attention we did find some a chip bag under a night stand and the windows needed cleaned. Other than small inconveniences that did not affect our stay, we had a plethora of towels, the ac was powerful and the shower water was nice and hot. The beds were extremely comfortable as well. We used the pool, which is small but warm. I received two drink tickets as well. The evening reception was a nice touch. My kids got free nonalcoholic drinks, some snacks, crackers cheese, veggie tray, sweets and chips and salsa. We were still full from lunch which was walking distance from the hotel. Breakfast was actually phenomenal. A whole room of food and made to order omelets. Breakfast staff was also really attentive and kind. Parking is $12 if you don't need to leave otherwise it's $22. My kids really enjoyed the staycation as did I.

My family booked a reunion this past weekend and this place was a dumpster fire with the exception…read moreof Brian at the front desk and some great bar staff. We arrived early hoping that we could check into our rooms but they had been full the night before. We requested a low floor for my elderly parents and just gave up at 4:30 and took the first available room. After check in, I needed to park my oversized truck. I was directed to oversized lot behind the property. Once I pulled into the lot I see a sign but many of the spaces also had old faded signs that said "No Parking". I parked next to one of my relatives two spaces away from on one of the signs. My brother in law also found a space on the opposite end of the row near one of the signs. We go up to our room and unload our stuff and the door to the bedroom just falls off after I close it. We call maintenance and after a couple hours they finally fix it. The AC at this place is on blast. Even if you turn off the thermostat it will still keep blowing. The TV's act as though they are stealing cable. Every 5 minutes the TV will blank out and sometimes power off or they will constantly say "No signal". There was a TV in the dinning area that was doing something similar. They had football games on from last season and you couldn't watch because it kept scrambling. The next day, I'm sitting next to my cousin on a trolly on our way to a museum and she gets a call that her truck had been towed that morning. This was the vehicle I parked next to. My vehicle had also been towed. I talked with security at the building that I discovered actually owned the parking lot and they informed me that I had parked in an unmarked loading dock. They also mentioned that they had sent someone over to the hotel to have us move the vehicles but because the hotel doesn't ask for license plates when they charge you for parking, there was no way to find us. For some reason they did ask us what state the vehicle was registered in. $180 and a $20 Uber. I asked to speak to a manager but he wasn't scheduled to come in until 4pm. At 4:30 I come down to talk and the desk attendant gives me the run around. She hands me the number of the building that actually owns the lot and says to call them. Apparently the manager must have been hiding in his office listening to the whole conversation. Right after that the he comes out and attempts to give me the same number. Then he refuses to discuss the matter with me. I then demand that he take the parking off my room since he refuses to take any ownership of the problem. He gets in front of the computer and says its been removed. After the exchange Brian one of the nicer desk clerks walked out and spoke with me in private to try to deescalate the situation. I appreciate his efforts. The condition of the property made sense after trying to speak with the manager. Later we learned that the actual over sized lot is further down an alley and not where the sign is (See pics). That night my wife and I are sitting at the bar and decide to order food. I ask the bar tender if we can charge the food to our room. We get our food and the bar tender also hands me the bill. I charge it to my room and probably spend another hour at the bar. I eventually go to my room and my cousin calls me and says that they charged them for my food. I come down to take care of the bill and the same bar tender I spoke with tells me she said yes but that the other bar tender spoke to me and told me they couldn't charge my room. The conversation with the other bar tender never happened. Later we learned that their system was down and that's why they couldn't charge rooms. The next morning I go to eat breakfast and its horrible. The omelet station's line is out into the seating area. I decide to just get some buffet items. There isn't enough utensils so all they had were forks. The staff kept running around gathering up the plates in order to quickly rewash the utensils. Its not the workers fault that management doesn't prepare for the volume of people booked for the property. Saturday afternoon we return back to our room and it hasn't been cleaned. We call down to the front desk and they say that they will send someone up but that never happened. My wife was not happy. On Sunday this circus was finally over. I check out and you guessed it. The parking was never taken off my bill. I tell the desk person the whole history of the towing incident and she eventually takes it off my bill. I checked my Hilton Honors points this morning and low and behold there's no record of this stay (3 rooms). This place is no good. Avoid at all costs!

Checking was great got there a little earlier then time, the 2 ladies at the front was exceptional…read morethey played back with me giggled and laughed but was very professional, the hotel was very new as they was still doing something there rooms was spacious very clean alot of upgrades like all the plug ins for phones and laptops watches. The bathrooms. Clean the cleaners are even friendly, now the down side was the late night desk lady she didn't have a clue about a lot of things , we asked for bedding for the pull out sofa she said Nono e came but we could come down no biggie, go down get them and I asked was everything I. There it seemed a little off get back to the room and all it was is the Duvall cover. Just wrote that off, get up in the morning g goto use the app to bring me the car we used the vallet , the link expired and no number on the room phone or in the link call the fro t desk same girl, I guess she couldn't multi task said she was with a guess could I call back I. 10 mins called back go about our morning go down in about 10 mins. No car no vallet a couple was waiting and said the they hadn't seen him for about 10 mins go back up to the desk and she forgot to even call him for me , then they only have a radio no vallet desk phone of sorts...... other than that I REALLY wish I could remember the 2 girls upfront because they was fun. Other than those issues which it being new I'm sure still working out some kings but for price and location when I check in it was a great deal and experience the lounge was fun the breakfast eh... but worth the stay

Homewood Suites and the Hampton Inn are co-located in an older building on Vine Street in downtown…read moreCincinnati. The shared lobby is quite nice. Service throughout the hotel is very friendly. The rooms, however, are a bit tired and could use an upgrade. My toilet did not function properly and one of my lamps did not work. Importantly, do not listen to their parking garage recommendation. The garage next to the Homewood Suites/Hampton Inn (Park Place Parking) dirty, dark, unsafe and overpriced. There were a few cars with their windows smashed. I do not have any idea why the hotel recommends this garage. Directly across the street from the hotel is SP+Parking. The entrance is off of Vine just North of 6th Street. It is clean, bright, and guarded.