I don't prefer this dentist , I talked with them and told them my son needs fill up his teeth the…read moresaid yes we do and all you need to do sign up for our plan after I sign up the doctor come and check and said ok he needs cleaning and filling take him to specialist dentist after you done over there with filling and cleaning bring him her for us , what noons if you're not able so why you said come we do that basically just westing time and money.

I went in a couple of weeks ago for an emergency dental procedure. Overall they were pleasant and…read morehelpful. As I left, I booked a couple more appointments in the coming weeks to fill and clean as needed. Despite receiving a confirmation text message for my appointment AND confirming it, I showed up 10 minutes early for my appointment only to find they no longer had it. While I won't say this practice should be avoided, if you're sensitive to schedule changes like me, this may not be the practice for you. Edit: Changing to 1 star. The practice consciously made the choice to cancel my appointment without my knowledge or consent.

Woodbridge Dental Care is a friendly/caring dental office that I actually feel good when "that"…read moretime comes to pay a visit. From Megan to Heather to Dr Creamer I feel appreciated as a patient and secure in knowing that I will get the best dental care. One more attribute - they listen. It's a great feeling to know that you are considered a part of the team as any work proceeds. It's never "do this or"...it's "here are you options...let's discuss". I have recommended WDC to family and friends. Brian S

I moved to Manassas from the DC area so I wanted a closer dentist to my home. I came to Creamer and…read morehe is a total fraud. He tried to charge me over $1,800 for cavities THAT DID NOT EXIST. I went back to my old dentist who is honest and well educated... it has been 12 months since I met Creamer and I still have none of the cavities he said I did. So why does he have a 5-star rating? Very simple he uses an app to filer out bad reviews. It works simply like this: they send you a survey asking what your rating is. IF you select 5-star then it will prompt you to leave a Google review BUT if you select anything less than 5-star it will NOT ask for a review and it will send that info to them privately. This is a money grab and I plan to report him to the state. If you have had cavities filled from the dentist there is a possibility that you may have not had a cavity at all.

08/08/2025 Office experience was terrible. I have a bit of dental anxiety and let's face it, the…read moredentist can be a bit scary. I was referred to an oral surgeon after several dentists explained that in order to remove my 2 bottom impacted wisdom teeth it would have to be done under anesthesia due to the location and how one is completely impacted horizontally into the gums and will require the removal of a bit of jaw bone/cartilage. I went in for my consultation and Dr Nguyen was super nice and I explained that I have anxiety about this procedure but she assured me it would be fine & I was scheduled to come in the following week to have the surgery done. I arrived a half an hour early just to iron out any issues or in case I had last minute questions. My fiancé had told me to make sure they were planning to give me anesthesia for the surgery. I asked the person at the front desk and they said that they were actually only going to use "local anesthetic" aka Novocain shots & that I didn't need anything more than that. I started to panic because I was expecting to be at the very least given sedation (laughing gas) The employee (Angela) started to talk down to me saying in an extremely snarky tone of voice "if you're already having THIS much anxiety before the procedure then maybe you're just not ready for it" and I replied that I'm having anxiety about undergoing a major oral surgery without any anesthesia or sedation. So she told me to sit and wait while she went to talk to the oral surgeon (Dr Phuong N Nguyen) when she came back from speaking to the Dr she informed me that they would give me the nitrous oxide/laughing gas but that now they would only be able to take out 1 wisdom tooth & not the other more severely impacted tooth, for that one I would have to schedule a separate appointment and go through another surgery and a second time being put under anesthesia/sedation. I explained that I wouldn't be able to take off work a second time because I have a small home daycare & I asked her to explain to me why they were willing to remove BOTH wisdom teeth without any anesthesia or sedation but now that I was asking for the bare minimum sedation (laughing gas) they could only do 1 at a time now. She got very upset and told me that since I don't trust them that I should just go somewhere else to get it done. I went on to write an honest review of the office and in doing so the employee (Angela) then took it upon herself to use my private medical information to locate my small home daycare online and in retaliation for my review she gave my business (which she's had zero interactions) a 1 star review. This is against their own policy listed on their website which states that they will not retaliate in any way if you make a complaint to them or to the Department of Health. This is extremely unethical if not illegal.

We started going there 2 years ago after our other dentist stopped taking our insurance. Dr Ma has…read morebeen very kind and thorough. The dental hygienists and front desk staff are always cheerful and call me by name when I enter the door! I have an upcoming tooth extraction, and the oral surgeon is coming there, rather than me having to go elsewhere. I have no complaints about this office.

Highly recommended ! My experience it was the best, they are caring, very informative.read more

Horrid experience with the nastiness receptionist ever. I've…read moreseen many guard dogs at medical offices in my day, but never one as rude & unprofessional as this broad. I have been to many dental office as well & never have I experienced such a hateful greeting. We had a double emergency appt booked for my daughter & I. We took a wrong turn because getting there is hard and their building is located in a weird area, that caused us to take the wrong turn. This took us out of our way and we had to turnaround. Made us late arriving to their building. We jumped out & ran inside the building only to find a sign that said we had to walk around to the front. Nice for those of us who park in handicapped parking and have small kids. Once we made it inside, a woman with a snarl on her face greeted us with a bark, "Do U have an appointment?!" Well, yes, why else would be here? She was having a private conversation on the phone & glared at us over her shoulder as if we were interrupting and bothering her. Told her who we were and she again barked, "UR 15 minutes late!" I told her we got lost & apologized. We were there to be seen on an emergency basis. My daughter has 2 bad teeth, as do I. We start a month long summer camp next week & the dentist goes on vacation tomorrow. We wanted to be evaluated with appts being set up next week. I told the nasty ogre I would kill my appt so we were actually 40 minutes early for my daughter's appt. She snapped, "That's not how it works!" I told her that's ridiculous, but fine. We would get another dentist who actually cares for people. This was an emergency evaluation appt! We get better care at the worst ER in Woodbridge than here. The dentist was gonna make a ton of money from us. I need at least 2 crowns & my daughter needs 1 crown & filling. I have many more teeth needing care. Find any other dentist than this one. Unless UR into S&M.

Amazing dentistry been going since I was a kid! Dr thlick is friendly and professional and the…read morehygienists are gentle.

The administrative staff tries to influence the patient to get additional x-rays or some other…read moreprocedure that is usually not covered by insurance. The service is to assist the dentist in diagnosing your issue. If the patient agrees to this service, the patient can look forward to an expensive bill that insurance will not pay and continued request for payment. Not to mention, the service did not provide any additional information to the doctor. Essentially, the patient is paying for nothing. I give them no stars.

I changed my insurance, and unfortunately this office was no longer able to accept me, which I…read moreunderstood. I decided to establish care with a new dentist, and I was very disappointed to find out that I had cavities developing in areas that are difficult to reach with regular brushing, including around old fillings. What was most frustrating was that during my visits here, I was always told, "Great job brushing," and I was never informed of any concerns or areas that needed closer attention. It also felt like the office was more focused on scheduling my 6-month follow-up appointments than on thoroughly addressing my dental health and providing clear communication about my care. I had referred family and friends to this office, and unfortunately, they experienced similar issues. Communication and follow-up are very important when it comes to dental care, and I feel this was lacking. The office staff also did not provide a welcoming experience, and there seemed to be constant staff changes during the time I was a patient. I initially overlooked that, but combined with my overall experience, it contributed to my disappointment. Overall, I am very unhappy with my experience and would not recommend this office based on my concerns with communication, consistency, and the level of care I received.

I contacted this location to schedule a routine cleaning as a new patient and inquired whether my…read moreinsurance was accepted. The staff member collected my information but ultimately stated she was unsure if my insurance was accepted and that someone would follow up the next day. By the end of the following day, I had not received any call, text, or update. I reached out again and went through the same process, only to be given the same response. I asked whether I had reached a call center or the office directly and was informed that I was speaking with the office. I explained that this was my second time experiencing the same interaction. I was then told that during my initial call, my information was likely not documented, which was quite concerning. I requested to speak with a manager. Shortly after, the same staff member returned to the line and stated that my insurance was, in fact, accepted--an answer that only came after I requested escalation. I reiterated my request to speak with a manager, at which point Carla identified herself as the manager. Carla attributed the initial issue to a call center, but when I pointed out that I received the same response during my follow-up call, she explained that the staff member was new. Unfortunately, Carla did not demonstrate a sense of accountability or urgency regarding the situation. Her response conveyed that this experience was not a significant concern, which was disappointing and did not reflect a high standard of customer service. Overall, this experience left me with little confidence in the organization's communication and administrative processes.

Dr. JAVA IS THE VERY BEST AND Jenn is also the best…read more Been seeing them for many years, he's now taking new parents. If u new in the area, call Dr. Java.

He's the best! I've been coming here for years! The office staff are always super friendly!read more

I had a dental emergency when my 23 year old front tooth crown broke at the base of the gum. This…read morehappened on a Saturday and I was able to get an appointment with Dr. Ma the next day the office was open, on Tuesday. The front desk staff was friendly and efficient. As well as the dental assistant. After taking X-rays, Dr. Ma also found an infection at the root of the tooth next to the broken crown. After discussing all the options available, Dr. Ma performed the root canal and fixed my broken tooth with a temporary tooth that looks as good as the original crown, if not better!!! All painless and efficient. After this experience, I highly recommend Dr. Ma.

Dr. Ma is the best! I used to dread going to the dentist until I found him. He takes his time with…read morepatients, makes you feel comfortable, and truly cares. His staff is so friendly and welcoming--they make you feel like family!

I've hesitated to write this review, but after two years, I think it's time to share my experience…read more My family and I were patients here for over eight years, and while things started off great, the quality of care and professionalism gradually declined. It began with noticing that cleanings were becoming rushed and incomplete -- sometimes it felt like no real cleaning was done at all. Over time, that lack of thoroughness became the norm. The final straw came with a serious issue involving a financing plan for my son's treatment. Although I agreed to an 18-month, no-interest plan, the office enrolled me in a 24-month plan with 26% interest. It took me four stressful weeks and numerous calls and emails (many unanswered) to get it fixed. At one point, I was even told the account could only be canceled if I opened a new one, which felt coercive and unprofessional. As a Deaf patient, I rely on email communication, yet messages often went ignored. Two years later, I still haven't received the final statement or an explanation for the mysterious $125 credit that I was supposedly owed. Our new dentist also questioned the amount of work that was recommended here -- and several of my son's fillings had to be redone because they had fallen out, costing us $750 out of pocket. I'm sharing this so others know to review their paperwork carefully, confirm financing terms, and keep all communication in writing.

Unreliable and unhelpful. Canceled my appointment a few days before after getting babysitterread more

They are an awful office. I've already written once but here we go again. I was seen last March in…read more2025 regarding my teeth. Besides them hardly ever answering the phone I get a bill in the mail now in Feb 2026 for a full amount of 1,400 I ignore it. I get another bill now in March 2026 for 1,321.00 so I call them and they answered they said my ins paid their part and this is my share I said to go through my ins again. I call my ins myself and they say that I had already had previous work on my teeth a couple months earlier at my reg dentist so I have to pay not! The dentist should have called my ins prior to me visiting them and I would have postponed till it would be covered. You guys are absolutely horrible company . Too bad I have to give even a one review

I wish I could leave less than one star. Good luck getting a hold of anyone at the dentist. Then…read morewhen you're tired of calling in circles with no answers and you show up, be prepared to be greeted with a sign saying no one is here. Has happened on multiple occasions.