I just hired Rob the owner to clean my overflowing cesspool today. His price is very fair for the…read morequality of service he offers! I am so glad I found Rob through a referral. His calm, honest, and patient manner is highly rare in this business; he really listens and makes you feel reassured. Not only is he knowledgeable, but he also went above and beyond by cleaning my cesspools thoroughly and offering proactive solutions to save me money on future cleanups. Rob is truly the best I've met locally in Stony Brook. I really appreciate his help!

Prompt, excellent service at a very reasonable price. The owner, Rob, was fantastic, very…read moreknowledgeable, and honest. Other places gave us higher estimates and suggested pricey treatments that were unnecessary without even seeing the cesspool. Rob is a straight shooter and I will, definitely, call Mid-Suffolk first the next time we need anything. Highly recommend!!! 10/10 rating. Thank you!!

After calling like 5 different businesses that informed me they wouldn't be able to see me for…read moreanother 2 days I called rite-way who was over in an hour. They informed me my septic tank was filled to the brim and my overflow was as well. They pumped my septic tank serviced my overflow but most importantly I was back up and running in no time. Anybody who was a full system knows how bad it is to not be able to use your facilities. Great people and very knowledgeable. I'd def use them again.

From the owner: We treat all our costumers as if we were doing work in our own home. Give you a straight answer…read more we do what we say were going to do . offer free advise . we do camera inspections and electronic locating

First time I used Drastic Drainage and I couldn't be more satisfied. Mike and Lucas are…read moreprofessional, courteous and thorough. They far exceeded my expectations. They thoroughly pumped my cesspool, explained the condition to me and gave me sound advice. My old cover was down deeper then necessary and broken. They installed a collar and new cover bringing the service access closer to the surface to make future pumping easier and less disruptive. Their pricing is fair and they explained each charge to me. They were prompt and when they finished my site was put back in perfect condition. They gave me good advise as to the future of the existing pool and what I could expect, should I have further issues. Overall I highly recommend Drastic Drainage. Jim C. Patchogue

Over two hours late then gave me one price over the phone and tried to charge me more in person for…read moredigging up the septic hatch up. What septic maintenance doesn't require you to dig to the access. Don't waste your time go with someone that doesn't resort to these types of deceptive tactics! Update Lucas called me to threaten me for this review all you need to know about this business! STAY AWAY....

Great guys, Víctor was the first to respond to my request, and after speaking with him, I…read more requested his services, I like the fact that him and his partner John showed up early, at the time we agreed on, their service was profesional and very good, the two of them are friendly and worked with me on the price, the job was done promptly and professionally, I am very satisfied with their service, I hope that I never need them again, but if I do have plumbing problems in the future is good to know that I can count on them.

Talk about professionalism! Thanksgiving weekend, and DrainRX came and got the job done. Absolute…read moretop-notch quality work. If you're having trouble with your draining system, need a reliable maintenance service contractor, Victor is your man. Always on-call, on-time, and by far the most thorough and dedicated professional you'll ever meet. Keep him in mind, and pass along to your family and friends. DrainRX is your answer to no more plumbing problems! Thank you, Victor!

Went very well. Very knowledgeable. Came the same day while others said 24 hours needed to come on…read morea future day. Everyone else that I called said I needed to first pump the Spetic Tank and then see if the main line was clogged. CDM (Mike) looked at the tank first and said it was fine and cleaned the main line first and saved me the pumping fee which probably is needed for a few more years.

great service they did my cesspool for cheap I will use them again. No other cesspool service can…read moredo it better

Fast response, great service. Andy was very helpful, explained the nature of the problem with…read moreseptic tank and plumbing system, and charged reasonably for his services. Highly recommended.

Called thinking we needed a ton of work. A.J. Came by within an hour and accessed everything. He…read moreexplained everything and helped us realize we did not. He is respectful, professional and honest. Thank you A..J.

Honest, reliable, and attentive! So grateful for the peace of mind they provide. I was concerned I…read moreneeded my septic system pumped they came and turns out I was just having a plumbing issue and did not need to be pumped quite yet. They did not do anything that wasn't necessary and for that I'm very grateful!

White Wolf Cesspool destroyed my front yard. They dug up my front yard and dug underneath my…read morefront walkway in December. My front walkway collapsed and became safety hazard for anyone who walked on it. "Jimmy" who I believe is the owner told me that as soon as the weather broke and snow melted he would have his Mason repair the damaged walkway. He also told me he would bring the backhoe back to even out the deep tracks left on my front yard. Jimmy said he would have top soil delivered and have it distributed on the dug up area which was pretty much my entire front yard. I called Jimmy over and over for the next several months, well over a dozen times, and mostly was unable to reach him. When I did reach him, he would tell me the "Mason would be there on Tuesday, Thursday, Saturday, next week, this day, that day".... Bottom line .... Never heard from "Jimmy". He never returned to fix everything he promised to fix. Having said that, I trusted him for some reason, and when he promised to return I believed him and paid him in full. I had to pay for another contractor to fix my front yard. Bottom line... Whatever comes out of "Jimmy's" mouth will most likely not happen. DO NOT PAY THIS GUY UP FRONT. You will regret it.

I thought my cesspool was full and clogged, called Joe, the owner of rapid response, and he…read morearranged immediate service and his crew showed up and investigated the cloggage. They found out, that the main drainpipe to the cesspool was completely clogged up and they put in "every" effort to finish the job and unclogged the pipe. Excellent service, very knowledgeable and super hard-working crew. I can only "highly" recommend this company.

From the owner: Rapid Response Cesspool is your go to for all your septic, sewer, drain & grease trap needs with…read morequick response time at affordable rates. Offering 24 hour emergency services 365 days a year. Serving Suffolk & Nassau county with honest and reputable service one client at a time.