Quick service, very professional and resolved drain blockage. highly recommended. I also used their…read moreservice for cesspool emptying. Prompt and reasonably priced.

Very nice people!! They owned the family business and are reliable people. Just called in the…read moremorning and done the job by noon. They work hard in this cold weather and finished their work. Very impressive !! They spend almost 2 hours to empty out the cesspool. My husband spoke to Kyle. Thanks !!

I just hired Rob the owner to clean my overflowing cesspool today. His price is very fair for the…read morequality of service he offers! I am so glad I found Rob through a referral. His calm, honest, and patient manner is highly rare in this business; he really listens and makes you feel reassured. Not only is he knowledgeable, but he also went above and beyond by cleaning my cesspools thoroughly and offering proactive solutions to save me money on future cleanups. Rob is truly the best I've met locally in Stony Brook. I really appreciate his help!

Prompt, excellent service at a very reasonable price. The owner, Rob, was fantastic, very…read moreknowledgeable, and honest. Other places gave us higher estimates and suggested pricey treatments that were unnecessary without even seeing the cesspool. Rob is a straight shooter and I will, definitely, call Mid-Suffolk first the next time we need anything. Highly recommend!!! 10/10 rating. Thank you!!

After calling like 5 different businesses that informed me they wouldn't be able to see me for…read moreanother 2 days I called rite-way who was over in an hour. They informed me my septic tank was filled to the brim and my overflow was as well. They pumped my septic tank serviced my overflow but most importantly I was back up and running in no time. Anybody who was a full system knows how bad it is to not be able to use your facilities. Great people and very knowledgeable. I'd def use them again.

From the owner: We treat all our costumers as if we were doing work in our own home. Give you a straight answer…read more we do what we say were going to do . offer free advise . we do camera inspections and electronic locating

Over two hours late then gave me one price over the phone and tried to charge me more in person for…read moredigging up the septic hatch up. What septic maintenance doesn't require you to dig to the access. Don't waste your time go with someone that doesn't resort to these types of deceptive tactics! Update Lucas called me to threaten me for this review all you need to know about this business! STAY AWAY....

When a 10-foot deep sinkhole suddenly appeared in our backyard, we didn't know who to call or what…read moreto do about it. People from the village advised us that it was most likely an old collapsed cesspool, so we called a few cesspool companies. Drastic Drains owners came right away, evaluated and explained the situation, and gave us a price slightly lower than their competitors. We hired them, and within a couple of days, they'd done the job to our complete satisfaction. The workers were polite and knowledgeable, and the owners took care to save our garden plants and minimize damage to lawn. I hope this never happens to you, but if it does, call Drastic Drains.

Absolutely amazing! Needed this company during a wedding. Not only were they professional and…read morerespectful, they were so kind and gracious. They came within their stated timeframe. It was at a friend's home and they finished the job within minutes. They were aware of the wedding going on on their way out. When we went to pay them they told us to keep it, and give the money to the bride and groom. NOT.ALL.HEROES.WEAR.CAPES.

Great guys, Víctor was the first to respond to my request, and after speaking with him, I…read more requested his services, I like the fact that him and his partner John showed up early, at the time we agreed on, their service was profesional and very good, the two of them are friendly and worked with me on the price, the job was done promptly and professionally, I am very satisfied with their service, I hope that I never need them again, but if I do have plumbing problems in the future is good to know that I can count on them.

Went very well. Very knowledgeable. Came the same day while others said 24 hours needed to come on…read morea future day. Everyone else that I called said I needed to first pump the Spetic Tank and then see if the main line was clogged. CDM (Mike) looked at the tank first and said it was fine and cleaned the main line first and saved me the pumping fee which probably is needed for a few more years.

great service they did my cesspool for cheap I will use them again. No other cesspool service can…read moredo it better

Fast response, great service. Andy was very helpful, explained the nature of the problem with…read moreseptic tank and plumbing system, and charged reasonably for his services. Highly recommended.

Called thinking we needed a ton of work. A.J. Came by within an hour and accessed everything. He…read moreexplained everything and helped us realize we did not. He is respectful, professional and honest. Thank you A..J.

10/10. Called the morning and they came the same day. They were quick and honest with what we…read moreshould do moving forward. They were even kind and patient enough to let my son go up and look at the excavator. Definitely going to recommend them going forward.

Honest, reliable, and attentive! So grateful for the peace of mind they provide. I was concerned I…read moreneeded my septic system pumped they came and turns out I was just having a plumbing issue and did not need to be pumped quite yet. They did not do anything that wasn't necessary and for that I'm very grateful!

We had a new cesspool installed and RAPID RESPONSE did a terrific job and the workers were all…read moregreat . Joe and his crew were here and would recommend them to anyone ... ! Jerry

From the owner: Rapid Response Cesspool is your go to for all your septic, sewer, drain & grease trap needs with…read morequick response time at affordable rates. Offering 24 hour emergency services 365 days a year. Serving Suffolk & Nassau county with honest and reputable service one client at a time.

Everything went well. He arrived on time and there was no unexpected…read moreCharges. The price quoted was what I paid.I thought his price was fair considering I had another quote $100 More than what I paid and he was also He was polite and Neat.

Quick Drain came super quickly to help out with a clogged bath. Although the clog ended up being a…read moredifferent problem, Quick Drain handled it very professionally and went the extra mile in making sure the pipe at issue was fixed with minimum damage to the dry wall. They took care of it all in less than 48 business hours! Very reasonable, too. Strongly recommend!