My Car maybe cool for now, but I'm still Steaming!!!! I dropped my car off Tuesday June 26th, 2024 and explained that my car was overheating and blowing hot air. They could not see my car that day, but scheduled me in at 11am on Wednesday. CLAS did not get to my car to see the problem until Thursday. I patiently waited for days since the Jennifer (the office rep) stated they had 1-2 mechanics working. I understood and due to the heat I figured it would take awhile. Thursday I spoke with James and he stated that I needed a new thermostat and a coolant flush. Long story short, I got my car back Friday 6/28 and within an hour my car red coolant temperature light, windshield wiper light and engine light was on. It was like I was back to square one! My car started to steam and stall. I called CLAS and called Jennifer who stated that they will be there Saturday 6/29 between 8am-12pm. They did not show up at all. There was a sign on the door that they will be on vacation starting 7/1. I called numerous times. I could not leave a voicemail due to it not being activated( I wonder why). I drove my car a little without the air and it overheated within minutes. I waited til everything cooled down and checked my fluid levels. Ya'all! There was no antifreeze or windshield wiper fluid. Per Jennifer she stated that the owner looked at my car‍The way this experience has been going he probably did not put in a new thermostat either. Now they on vacay with the money I paid them and I have to wait til they come back on July 8th to discuss the matter. -Nena Smiley read more

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I have had quite a few services performed here on my vehicle's and it's been a very amazing local service station. It's been on my mind to write another review from an unscheduled stop right after Christmas. My daughter hit something with her car and broke an aftermarket rim. She's in college a few hours from home and needed to get back after her break. I had a new wheel ordered and paid for overnight delivery but could not find anywhere to install it. Every where was closed. I stopped by here and happened to run into an amazing gentleman that saved my entire day. The shop was closed but he was working on his personal vehicle for a trip to go see his daughter in college from what I remember. He opened the shop to remove the old rim and tire and mount the brand new setup for us. I have thought about this quite a bit and I'm always so thankful every time I go by and think about that day. An extremely kind gesture that saved so many things going wrong that day. I had a wonderful conversation with him as well. He stuck with me and helped me and I just wanted to Thank him and the wonderful family oriented establishment. They are incredible people and he didn't even charge us. I wanted people to know how great this place is and send as much business as possible their way!!! read more

I've had a majority of my service done at CLA since moving to Wake forest. But recently was told my car needed brakes a rotors, so I purchased my own off of AutoAnything and hoped they'd install them like the Shop I used in Garner, but Adam said since I bought my own, they won't install them. So,... I'll be looking for a new repair shop to handle all my needs. Very sad about this, but it is what it is. Was also very upset to see Patrick go. His personality really made this shop be my go to place. Sad. read more

These guys are top notch when it comes to service and knowledge. I only trust the team at County Line Auto to handle my vehicles.

My car was involved in an accident and I was paying out of pocket. I tried repeatedly to get a quote for auto body repairs to no avail. After bringing my car in for estimate, I was told they would email me a quote. I called at least 5-times and lost a week waiting for the mysterious quote. I finally decided to pay the $5k to get my car fixed fast and right. Terrible customer service. read more

Ed listen to me and has great customer service skills. Got my SUV fixed in a timely manner. I would recommend for car repairs, especially if you have an older vehicle. read more

At first things were fine. They did the work they said but I had to have something else fixed and was told it would be one price over the phone and when I went to pay after it was completed it was something else. Nothing against the work they did or pricing but better communication and clear communication would go a long way because now I won't be back. Also, they might wanna clean a little better after they're done because it would be nice if there weren't grease marks on the doors and visor of my newly detailed car after the work was done. read more

Let me start off with when I called and spoke to the lady that answers the phone she seemed Pleasant she gave me a price. When I dropped off car I was told that it would take a few days to get to but it was actually ready by the end of the day which surprised me. Remind you the job was going to take 4 hours. When I got there I felt like I was not invited to be there the guy that checked me out oh and the bill was $100 more than I was told and the it says it took them 6 hours now how did they get the time. But anyway he made me feel like I was not a paying customer very rude and nonchalant no thank you for your service or any thing really. 2 days later my car starting leaking took it back because it was doing the same thing when they worked on it. Looked at it and everything before taking it back. Noticed also my bumper was not on tight. Took it back said they would look back over it call me the next day say it's the radiator. Now when I go back I am surprised because nothing was wrong with radiator I clearly believe they put a hole in it and now my bumper s off even more missing a screw. When ask to speak to technician he refused to speak and tried to charge me more money to look at what they did in first place. BEWARE the lady sounds nice but they shady!!!!!! read more

Wonderful communication all through the time these folks have had our cars for various issues. Such a nice change from auto repair places nearby who you have to have your auto into at 7 in the morning and then you never know, until they call at some point, when you will have it back. I highly recommend County Line Auto Service for being quick and for being reasonable in their prices. read more

I went to County Auto Line today because I thought I had a problem with my transmission. They checked it out and then came back and said... yes you do, but the transmission warranty on this car has been extended and so if you take it to the dealer they will fix it under warranty. I was so amazed! We have always had excellent service there for both of our cars- and it just reconfirmed to me why we always go to County Line Auto! They are fantastic mechanics and honest and helpful.! You just can't beat that! read more

My family has been coming here for decades and have always found the folks great and their work wonderful - we're looking forward to continuing to come back! read more

I have taken my car here multiple times, they do excellent work but the customer service is the main reason I come back here. They are very informative explaining their repair process, these are mechanics you can seriously trust! I will not be taking my vehicles anywhere else for repair from now on!! read more

I am totally satisfied with the work that was done on my Ford truck. The mechanic was highly trained, and correctly analyzed a nagging, complex problem which would trigger the engine check light. They found a replacement part, installed it, and now my truck is running great without any problems. The price was as quoted and very fair. I bringing my truck back here. read more

Very professional and friendly and great customer service. Their work is top notch and a great value.

So refreshing to give a car repair shop such a high rating! They were super professional and courteous, and they were able to get our car in and out in the same day, even with a fairly major repair. Almost made me feel good about spending a thousand bucks! Almost. :) I will definitely be using them for all of my future automotive needs. read more

County line is by far the best place to go for all of your automotive needs. They are beyond helpful and very affordable. I brought my car in for a horn issue and while looking into that they found two other unrelated issues that were caused by Firestone. I am so grateful for County line. Give them a try, you won't regret it! :-) read more

Professional, friendly, reasonable, a great value. Even on our antique and classic cars! I took my newer car in for inspection and was in and out! read more

I've been going here for a couple years now. I feel like it's a pretty honest business. They haven't tried to get me to do unnecessary repairs or anything like that. Every time I've been there they have done good work, relatively quickly and for a fair price. read more

The guys at County Line are THE BEST!! They are always honest about what does or doesn't need to be done to my car and always quick and professional. read more

We take all our vehicles to the team at County Line. They're honest, capable, and reasonably priced. A reliable auto repair shop that's convenient and trustworthy! read more

We've been using County line for years. From routine maintenance to problems requiring a tow, they have always been head and shoulders above any experience we've ever gotten anywhere else. They are extremely professional and courteous every single time. They are clear about what needs to be done, what can wait, and their prices are always the best anywhere. They do extremely high quality work at outstanding prices and they get done when they say they will. The only car repair company you need to know. read more