UNUSUALLY good auto repair and maintenance. We have 7 adult drivers in our family and so we shuttle…read morea variety of BMW 3-series, Toyota SUV's, Ford business trucks here from Chapel Hill, an hour away ! They're that good. Lynn, Trey, and Danny will advise you best practices, cost effective choices, budgeting by preparing you in advance for worn tires and brakes 'You'll need front brakes pads next time you come in for oil change' so you can prepare yourself financially. Honesty and Competence are VITAL when you trust somebody with your family's auto safety. We've been going here for 7 years now. It's a good feeling to have this kind of confidence when you drive away, knowing your car's been expertly taken care of AND you have NEVER been misled or 'ripped off' like many auto places just seem to do.

One year I brought my truck in for inspection. Lucky me, it required a $1200 steering rack to…read morepass. This year, I knew the check engine light was on and knew it was a MAF issue since I have a code reader. They didn't bother trying to clean it the "affordable" way, they just replaced it. Okay, I guess since it did get fixed Apparently, it still wouldn't pass emissions. I was told it was running rich due to debris causing an injector to remain open longer than it should. No idea which one was the culprit so all had to be replaced. I guess there are people out there who will believe that bullshit. I knew it was bullshit. I was told they sampled the fuel in the tank and it had debris. Duh. Find a fuel tank in a 2013 truck that doesn't have crap in the tank. That's what filters are for!! $500+ to drop and clean the tank and then I'm told the tank has baffles so likely wasn't fully cleaned. How convenient, eh?? I just needed to get it inspected so it was drivable. I recently had surgery on my shoulder so I wasn't able to work on it myself. I knew the tank cleaning was bullshit but figured maybe it would get it over the goal line. The final straw was being told I needed 8 new fuel injectors for a total of $1700. I was told the injectors were $193 each. I can get OEM injectors from Rock Auto for $66 each. I can get aftermarket refurbs for $37 each. Needless to say, I did NOT have the injectors replaced since the truck ran great and there was no indication whatsoever of a fuel problem. I took the truck to Champs in Creedmoor who I trust implicitly and it passed inspection as is. Apparently, Champs didn't find a $1700 injector problem. I will NEVER bring a vehicle to this shop again! I don't know if the front desk guys get commissions for repairs but it would explain a lot base on the amount of money I've spent there. I'm only sorry that I had to give them 1 star. My preference would be 0 stars. I'm not some dipshit who has never turned a wrench. I've worked on my own vehicles for 40 years. My surgery made this one impossible. I now know who I can and can't trust.

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

Called CBA about my 2015 Xterra needing just a Positive Cable harness replaced. a $158.95 part and…read morea One hour Job. Quote was $750. parts and labor NOT incl. Towing. so the whole bill would have been $1000 . Went to AAA got it replaced for $490.00 with towing and a 1 year membership. Many Forums say CBA is 30% over average , basically the Highest in town,often even higher then Dealerships. I think its more closer to double. Some folks like and can afford to get hosed I guess?

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

First time at this local shop on Rogers Road. Quick, efficient and friendly service…read more When you pull up you're greeted and offered a bottle of water right away. The team guides you into the bay (you stay in the car). Even though it's half for show, the team members shout out each step of the process to the other team members and they cross check one another to be sure everything is complete. This is appreciated since it ensures that you don't drive off with a loose filter or not enough oil. Added bonus, tire pressures are checked and adjusted, fluids topped off and windshield squeegee'd. Price is about what you'd expect. No bargain, but as always "you get what you pay for". I recommend this shop.

Everyone was extremely pleasant from the moment I pulled up until leaving. As soon as I got there i…read morewas greeted offered water and my hood was asked to be popped and I pulled into the bay in less than 2 minutes onba week day at almost 5pm. Service was very quick, like exactly 10 minutes. They made me smile and the crew seemed to work well together. I also love the convenience of staying in my car the whole time. I highly recommend this location!

Brutally honest review - took our SUV in on Sunday morning, we had a slow leak in right rear tire…read more Waited a while, Dante (extremely kind and professional) let us know that when our tire was removed, the technician actually ripped a hole through our tire. Dante let us know that they damaged our tire and generously offered to replace it . of course you can't really have a brand new tire and a used tire on the rear of your car which we pointed out. Dante offered to replace both tires at the cost of Mavis . we were so impressed to buy his owning up to the mistake that we offered to pay for one of the tires, and Mavis would pay for the tire that they damaged. We left Mavis with a spare tire on the right rear of the car and we were told to come back Tuesday when our two new tires would arrive. Arrived on Tuesday, and the two tires were put on the back of our SUV, watching the entire process, especially after the technician putting a hole through our tire, we did not feel a lot of confidence in the skills of the technicians in the bay . Left now for the second time, got home and realized that our tire pressure warning light was on because the tire had not been filled to the proper amount. Plus, on our receipt, it stated to come back within 25 miles of driving to have the torque tested. Now we are on Wednesday and it is the third visit to Mavis in four days. Let the gentleman know at the counter that our receipt said to bring it back in within 25 miles and he said he had never heard of that. Showed the receipt on my phone and let him know our tires were low just since yesterday. Got the torque tested, got the air in the tires. In all honesty, if this review were based on Dante and his professionalism, we would give a five star rating, however, the lack of confidence in the technicians is very concerning and for that reason we are giving a three star review. Secondly, what if we were in a position that we could not have paid for that second tire? It was a $449 transaction. We offered to pay for that tire so that our tires matched, but not all customers would be able to do that and that would mean that Mavis would have had to eat the cost of two tires. The establishment is new, nice, clean, however, we personally would not go to this location again . This should've been a one time appointment to check on air leak in a rear tire that probably could've been patched and it turned into three visits, $449 and a decent amount of hassle. We had high hopes for a brand new tire place close to home, but we will not return again .

We went in to get our truck aligned and found out our tires on the front needed replacing. They…read morepromptly replaced them and the next day we came back for an alignment, they discovered the welding was improperly done and the support bar under the transmission was missing. The service men there actually save us from a fatal accident. Their work and common sense is undeniably unsurpassed. This place is full of totally professional and caring people.

Good mechanic in 919 area good and honest he doesn't overcharge good pricing and good workread more

Would not use again trying the first time they was great, but would not use and would not recommend…read morea terrible job on my suspension took 2 days and stilll was trash unprofessional had a little kid and a woman with them sitting in the cold for hours invited to my in my home and they treated my car terrible after, did nothing to try to fix the problem

They quoted to replace the oil pan gasket on my truck for 500$ which was a good price. They figured…read moreout they quoted the job to low with all the parts that had to be removed to do the job. He told me that it wasn't leaking oil. When I got to the shop there was an oil spot under it.

say this reluctantly but: very horrible service recently…read more I brought in my car in to get assessed for a broken handle, they took the door apart w/o even asking my permission to 'assess' it. and if I didn't go with them then its $240+ to reassemble said door. blunder #1. also they originally had quoted $260 and it jumped to $460 on top of which. congradz you already lost yourselves a loyal customer. the professional thing here to do in this situation is ASK the customer to proceed. this misquote is bc one of their mechanics doesn't know what the hell they're even doing. pricing quotes fluctuates at any given moment. thanks for curing me of ever having considered using you guys in the past. hard lessons learned. if you're reading this try Sturdivant's auto in Chapel Hill instead. they're professional + will try to actually save you time + $$. don't use these guys if you have anything slightly serious unless you've got lots of money to burn.

Great business to work with. Have used many of their advisor team in the past, and all have been…read morecommunicative and helpful. Would highly recommend.

This service center helped us resolve a significant engine malfunction with our 16-year-old car…read more While I recommend them for technical competence and professionalism, they are wildly expensive. After a timing chain misdiagnosis from another garage--and an insane repair estimate of over $6,000 for timing chain, plugs, and ignition coils--I started calling around and one place recommended a specific mechanic at Christian Brothers who specializes in Infiniti vehicles. I had it towed here, and the mechanic correctly diagnosed the issue as a failed ignition coil--not a timing chain. That correct diagnosis saved me literally thousands. While Christian Brothers Auto. was my "hero" in this instance, it was definitely a "high-cost hero." This place is wildly expensive and arguably overpriced compared to most independent shops. It is my understanding most garages mark parts up about 100% over retail (e.g., a $16 spark plug bills for $32). Everything here was well over 100%, in some cases closer to 400% (e.g., charge $425 for a $115 Hitachi ignition coil, spark plugs over $50 each). I asked for an adjustment on the pricing, and they refused. Also, while many garages will give credit for a diagnostic fee (already higher than most at $199) toward the cost of repairs, Christian Brothers will not. In summary, while I was ecstatic about their correct diagnosis, I was less than enthused about their gold-plated pricing for the work they performed. I strongly recommend Christian Brothers if you have a hard-to-identify issue (at least on an Infiniti), but I would avoid for most routine maintenance, as they are far too expensive.