Jim delivered once again--and this time, not even for me!…read more My mother-in-law recently damaged her 2025 Volvo XC-60 and needed repair estimates. Given the extent of the damage and the high out-of-pocket cost, we decided to go through insurance. She lives in Bloomington, and while her insurance company suggested a few in-network providers, she preferred going with a trusted recommendation. I immediately thought of Jim's Auto Body and suggested she check whether insurance would cover the repairs there. Although the shop was out-of-network, Jim took the time to thoroughly explain that she still had the right to choose any repair shop. He even provided helpful documentation and reassured her that her only expected expense would be the deductible. That level of honesty and care made all the difference. She chose Jim--and it was absolutely the right decision. The work was completed with exceptional quality and attention to detail. Throughout the process, Jim communicated clearly, answered every question with patience, and made sure she felt confident and informed every step of the way. Jim is a true expert--professional, reliable, and committed to excellence. My mother-in-law was thrilled to have her car restored to pristine condition, and I'll continue to recommend Jim without hesitation. His consistency and high standards never disappoint. Thank you, Jim, for taking such great care of her and my family over the years and being such a trusted resource. We appreciate it and you!

Over the 25 years, or so, that I have known Jim he has repaired several cars. The range of size…read morefrom small to big repairs. He's an absolute artisan and perfectionist. One time I stopped by just to say "Hi" and he saw something in the finish of the repair he had done and told me to drop it by and let him fix it. I still haven't seen the problem, but he did and took care of it. The most important thing, though, is you can trust him. Our most recent issue was our parked car being hit in a parking lot. Of course, State Farm wanted to fix it with junk yard parts. I don't trust them or their "approved" vendors. I took the estimate to Jim and he quickly negotiated a fair settlement. I'm sure in this business it was a "nuisance job", but he treated me well, as he always has. Hopefully, I won't see him in a while, but if I do need him, I know he will be there for me.

All American worked with my insurance company on my behalf and advocated for the repairs to be done…read morewell and with full reimbursement. My car was parked and hit twice by a car trying to get away from responsibility. Tiana, Bill and the entire team kept in touch and supported the police report. My car looks brand new and I am so happy with the service provided!!!

I went in to have car appraisal and Bill helped me right away. very helpful and so nice! Felt…read morecomfortable with him and very honest! Thanks to my daughter for referring them.

We have used Lee Body for years with exceptional quality and service. They have new owners over the…read morepast year and the exceptional quality and service continues. I was told that the technicians and painter are still with the company and it shows. The work we had done on our SUV was perfect. We will continue to bring them our business.

I had a problem with a piece of trim installed in a previous visit. I brought it in and they…read moreordered the new trim. I just brought it in and they installed it in about 1/2 hour. Looks perfect. They do grreat and I recommend them. Very high quality work and they back their work.

Thank you so much Saint Charles Collision Experts! The work you do is perfect and you are so kind…read moreand knowledgeable. I want to recommend Saint Charles Collsion Experts to anyone in need of body and glass repair because they are awesome! A++

Place does terrible work.I had 2 cars here before and wasn't happy about my Honda.First time I…read morebrought the car in was for hail damage and when I picked up the car it was dirty inside from the dust and the headliner was missing the plugs .The second time my Honda was in was to fix a dent in the side door and the paint work is terrible and I have a picture to prove it.I would recommend anyone to take their car to Royal Coach instead they are the best in the biz.

Diego & Sean went above and beyond to fix major issues with my 2013 Chevy Cruz. Reasonably priced,…read morevery informative. They gave me a full printed out, detailed list of exactly what each issue was with my car. They also explained the immediate issues that needed to be addressed. Iv never had such great service as with Rx Automotive in all my 50 years of owning new cars. Now dealing with an older car, I was so happy that they dye tested and did other tests I had no idea about! What great service! My 2013 Chevy Cruz is running great no leaks from anywhere. Iam returning to have my battery replaced and a few more other issues that need attention. My suggestion to anyone looking for quality reasonable priced service work on your vehicle.. Go to RX AUTOMOTIVE see Sean or Diego, so helpful and Very nice people

I've been coming here for the past year, and have always gotten great service and amazing care with…read moreRx Automotive. Diego specifically has helped me significantly with my car, from tires, to a problem with my dashboard, etc. Just went in today for for an oil change and some maintenance and it took longer than expected, Diego informed me he took care of the bill! I could not give this company any more stars they are great!

I've been taking my cars to Gill's for six years. I've never had a problem. Honest and helpful…read morecrew. I found the shop via a recommendation from someone with multiple work trucks for his company.

Everyone who works there are beyond rude. They refuse to accept responsibility for the damage…read morecaused to vehicles. They are not accredited at all with the Better Business Bureau.

I had a lingering issue that my local mechanic (who I generally trust) quickly identified as a bad…read moretransfer case. Above 40mph, my car made a rumbling sound. The repair would cost about $2k. I wanted a second opinion so I brought my car out here, 45 mins from my apartment, but close to my parents. After about an hour or so, they gave me their opinions of what's going on. It was *similar* to what my mechanic said, but instead of the transfer case, they showed me a bolt from my differential that was rubbing and shaving metal shavings into the differential oil. There were several other things. They honestly let me know that it probably wouldn't be ready until Monday at the earliest (this was a Friday afternoon), which made since because this wasn't a quick job, and they needed to get some replacement parts on. Additionally they're only open til noon on Saturday, and not Sundays. I called them on Monday to get an update. Joe explained everything thoroughly to me on the phone. Letting me know how they were planning to resolve the various problems. They also changed their mind on 1 problem, and identified an issue that was masked by the rumbling sounds. This was my front left wheel bearing. They replaced my rear diff, serviced my front driveshaft, transfer case, rear driveshaft, full front left wheel bearing replacement. Indeed it took almost a week to complete, but the problem has been fixed and it's been about 2 weeks now. Also, they get the benefit of the doubt because some of the delay was caused by two of their partners giving bad parts. First, the brought a part for the front, not the rear. Second, another supplier brought in a used part that Joe said was not up to par in quality, so they didn't use it. Extremely pleased with the work, and the staffs knowledge and friendliness. I only really worked with Joe, who was a 10/10, I can only imagine the other managers are as well. Nice job!!!

Force you to come in for inspection for a quote if any kind, prefer to act like a dealership and…read moretry and upsell you in person I guess. Not to mention when they did finally quote they were more than double the other local shops around for brakes. Would not recommend, better going to the dealer at that point.

I've used Classic Carriage many times over the years, and they have always done an great job. Their…read morework is top-notch, they're honest and professional, and they make the entire repair process as smooth as possible. It's hard to find a business that's this consistent and trustworthy. I highly recommend them to anyone looking for quality repairs and exceptional customer service.

I pasted by this awesome business lots of times, so I knew they had a free loaner car…read more Turns out my insurance offers a free rental car. The not so responsive rental car company neglected to pick me up, so Classic Carriage offered to drive me to the rental car location. The little things, I tell ya! They also did a great job on my vehicle and even fixed my driver seat, turns out I was missing a screw and therefore my driver's seat was wobbly;, but not anymore! They are very personalable, polite and Extremally PROFESSIONAL!! They even gave me a quick tour of their shop, got to see some cool classic cars they were restoring. If you have any body shop needs stop in! To most of you, it might not matter, but as a Black man, they made feel great about choosing them! (Not all businesses treat me and my business this way) sometimes I wish I'd taken my business elsewhere, but not with this family owned company!! I will never go anywhere else and will tell anyone who's looking for a auto body shop.