I stumbled upon Action Auto Clinic a few years ago when I was looking for repair on our sons 2012…read moreJeep, for a reasonable price. The staff here is amazing!! Kevin got us in quick and the repairs were done within budget. Never have they tried to "up sell" us something we don't need. You just gotta love that. My only wish is that they were open on weekends! Or at least on Saturday!!!

Steve did a great job for me on my Kia Amanti. My windshield wipers were not working properly. They…read morealways stopped in the middle of the windshield for no apparent reason. It was very frustrating and dangerous. At times, I couldn't see when driving. My windshield motor was broken, and it was hard to get parts. So, what did Steve do? He took apart the motor and rebuilt it for me. It works great now. Everything today is to just swap it out with a new one. They just replace it. Steve is a true mechanic and knew how to rebuild it. Very knowledgeable! I am so grateful. I have used Action Auto for years. They truly care about my safety and my car!

The best auto repair shop in town !!!.... They do Excellent work , and are very honest ....Best…read more price in town . The turnaround time is amazing, I got my car back within the day . The owner is extremely helpful guy, he went above and beyond to offer the best advice and solution... never met a mechanic, so honest... can't say enough good things about this shop ... Thank you guys !!!

Took car there 10 days ago because it was making a squeaking sound. Ethan the young "mechanic "…read morecalled and said it was a steering rack. Told me the clock spring was disconnected too. Total was $1300. 4 days later front tire completely falls, axle snaps, and ball joint falls out. Owner says get it towed in and he'll work with me. Quotes me $2300 for the second part of the job. Tried calling owner no response. Very unprofessional and not willing to admit they made a mistake or work with me. Not to mention this tire falling off could of killed me. They deny the second damage had anything to do with the first job but I've spoken to enough people that said at a minimum they should of done a full inspection of the front end. If they had a done a thorough inspection I would of happily paid the money. Instead two tows and here we are. Avoid this shop and go somewhere that knows what their doing and doesn't avoid phone calls when things don't go there way. In life it's how you respond to the tough times that define you.

I brought my wife's 2017 Jeep Grand Cherokee Summit in for new brakes and rotors. A few weeks…read morelater, my wife noticed the brakes were making a squealing noise during turns so I brought the vehicle back to have it inspected. I was charged $100 just for them to look into the issue. What was most concerning was learning that when the brakes and rotors were replaced a few weeks earlier, the shop chose to install lower-quality aftermarket parts rather than OEM parts. The original components on the vehicle were OEM, but instead of giving us the option to choose, the service advisor of Indian descent told me they used cheaper parts because OEM parts were "too expensive" and would make them less competitive. That decision was made without our knowledge or approval. When it comes to critical safety components like brakes, customers should always be given the option and informed about the quality of parts being installed. Choosing lower-quality parts to save money--without discussing it with the customer--raises serious concerns about quality, safety, and reliability. At the very least, we should have been given the option to replace the parts with OEM components or informed beforehand about what was being installed. Instead of rectifying their original mistake they shifted focus to other parts (pins) that still didn't address the issue at hand. Hence, I would not recommend if you're looking for honesty, quality, safety, and RELIABILITY.

Will not be back! New owner is trash! Tried to overcharge for an oil change while you are showing a…read morecoupon for $49.99. Oil change always takes a 1.5 hours, if not longer. Why? They never have my filter in stock. I MAKE AN APPT! You know I'm coming, why aren't you ordering ahead of time?? That was when I was DONE! I spoke to Ryan, who made it right by giving me a free oil change. Made the appt, and came in for my oil change. No more Ryan...WOW.....they then tried to charge me for my oil change. "No notes in the system" is what I was told. I walked out. Not paying this place another dime, EVER!! Owner needs to learn about the business be bought. Listening to this guy talk about your vehicle is scary. Knows nothing!!!! He also needs to learn customer service. Good luck keeping this place open

Had a new fuel pump installed 4months ago. Job was to tough to do myself so i got prices and ended…read moreup at Sugar Grove Auto. They weren't the cheapest or the most expensive but they did a great job of pricing and installation along with great customer service. I checked that they installed properly and everything was proper. Since i live close to them they offered to give me a ride home and pick me up after the job was done. That's Old School customer service. I would recommend this business to anyone wanting professional service along with customer service.

Took my car in for an oil change and brakes replacement last week. Ray was super helpful with…read morefixing my vehicle in a timely manner and it was a great price! I appreciate the services you offer here will definitely come here again for my routine oil changes :).

I had a lingering issue that my local mechanic (who I generally trust) quickly identified as a bad…read moretransfer case. Above 40mph, my car made a rumbling sound. The repair would cost about $2k. I wanted a second opinion so I brought my car out here, 45 mins from my apartment, but close to my parents. After about an hour or so, they gave me their opinions of what's going on. It was *similar* to what my mechanic said, but instead of the transfer case, they showed me a bolt from my differential that was rubbing and shaving metal shavings into the differential oil. There were several other things. They honestly let me know that it probably wouldn't be ready until Monday at the earliest (this was a Friday afternoon), which made since because this wasn't a quick job, and they needed to get some replacement parts on. Additionally they're only open til noon on Saturday, and not Sundays. I called them on Monday to get an update. Joe explained everything thoroughly to me on the phone. Letting me know how they were planning to resolve the various problems. They also changed their mind on 1 problem, and identified an issue that was masked by the rumbling sounds. This was my front left wheel bearing. They replaced my rear diff, serviced my front driveshaft, transfer case, rear driveshaft, full front left wheel bearing replacement. Indeed it took almost a week to complete, but the problem has been fixed and it's been about 2 weeks now. Also, they get the benefit of the doubt because some of the delay was caused by two of their partners giving bad parts. First, the brought a part for the front, not the rear. Second, another supplier brought in a used part that Joe said was not up to par in quality, so they didn't use it. Extremely pleased with the work, and the staffs knowledge and friendliness. I only really worked with Joe, who was a 10/10, I can only imagine the other managers are as well. Nice job!!!

Force you to come in for inspection for a quote if any kind, prefer to act like a dealership and…read moretry and upsell you in person I guess. Not to mention when they did finally quote they were more than double the other local shops around for brakes. Would not recommend, better going to the dealer at that point.

I've been here about 6 times now for a variety of services and they have always been the best car…read moreshop I've ever done business with. The customer service is always amazing, the prices are excellent legitimately some of the best prices I've ever gotten, and the best part is that they're so professional throughout the entire service. I never feel uncomfortable or anxious with this place doing work on my cars. My only complain is that they're not open on weekends so a lot of the times I have to change my work schedule around the store hours but that's such a small downside for me. Back in 2022 I had a problem with my Saturn Ion that nobody could fix. No shop could find the part that was needed because Saturn went out of business so long ago. I went to well over 8 different shops to get the issue resolved. Garage 31 was the only shop that fixed the issue even though they had to jump through so many hoops to resolve the issue. Ever since then my wife and I have been a loyal customers and we recommend this place to everyone we know.

We have two cars that rely on Garage 31 over the past 8 years. Our cars have been repaired without…read moreany issues. Garage 31 is a relationship based business that values its customers!

I had to make an urgent stop at the shop today because I had a flat tire and air was leaking out…read more They were able to get me in right away, and it only took less than an hour to fix the tire. The total came to about $53, including taxes, for one tire. They have the highest Google rating in my area--which is why I chose them. I really hope I won't have to go back for the same issue again. I also hope they stand behind their work with a good warranty. So far, I'm very happy with the service--they really deliver prompt and efficient work that meets my needs. Plus, they offer some of the most generous complimentary snacks and beverages, which I definitely took advantage of during my visit.

Car was acting up so I took it to Journey Automotive because of the great ratings and testimonials…read morehere and I was not disappointed. Got my car in that day (my dealership's next open appointment was next week), diagnosed the problem, quoted me a price and then fixed it that day. Friendly and trustworthy business that I highly recommend

I've been taking my cars to Gill's for six years. I've never had a problem. Honest and helpful…read morecrew. I found the shop via a recommendation from someone with multiple work trucks for his company.

Everyone who works there are beyond rude. They refuse to accept responsibility for the damage…read morecaused to vehicles. They are not accredited at all with the Better Business Bureau.