I was freaking out over my sweet kitty because I thought he had a unitary blockage, the second I…read morecame in they took him back immediately! Great vets and vet techs!

I took my dog here because he was having seizures. The Dr there did not not even care to look at…read morethe video of the seizure. He briefly looked at it. Was rude to me and told me to put my phone down to listen to him. I was listening to him. He said that my dog was having seizures due to anxiety. He said that I would need to take him to a neurology vet to be evaluated. I told him that he had 2 seizures in less than 6 months. the first time was at 5 am in which he was not anxious and the second time he was not doing anything but standing in the kitchen. He is only anxious when I take him out. He told me that I was in denial about my dog having anxiety. I said ok he has anxiety yes but not during this time. I asked if he would treat the anxiety and he told me no. I asked him if I could have medication to stop the seizure as each one was almost 5 minutes and he stops breathing. He told me no. Referred me to a neurology vet in which I could not get in until Jan. He treated me like a child. He than charged me $68 for an exam that was done not even in my presence. No other work was done. I am a neurology nurse practitioner and know about seizures. I told him that I was not wanting to have a MRI of my dogs head. It was obvious that this was a significant seizure. He said seizure medications can be deadly. VERY RUDE DR. If i could leave zero stars I would. PLEASE DO NOT GO THERE .

My dogs just love this place! All the Doctors and techs have been so compassionate and thorough…read moreevery visit. My first visit, I had to LITERALLY carry my 55 lb dog in because he was so afraid of the vet... the second time we went, I could hardly contain his excitement to get through the doors! Every visit is pure joy for him, even if he's getting shots or nail trims. I had to have a dog put down a few weeks ago, and I have never experienced better bedside care from a veterinary practice. Yes, they are a tad higher fee-wise, but so worth it knowing my babies always get good care from all staff!

I was Stupid, Should have read the reviews. Dr Mottel had…read moreEmergency experience as a vet - that is why I chose him. OMG!!! Everything but everything is wrong with this place They close doors for training or meetings, often -once almost all day for computers to be checked over. The doctors relay on techs too much and I had to contact tech to get message to doctor. Had an emergency with my girl and could not see Mottel for 7 days Had to use Marco the following day. My girl Hates her.. Marco was rough and my baby tried to bite her 2 times. They took texts.. Make long story short, she over medicated her I took her off and was better in 2 days...and I told them so.. one week later Marco contacted me through texting asking how she was doing and if the symptoms come back to contact her. Yeah Right!! The front desk clerk is an IDIOT! What is said here is solely what I had experienced and never want to again!

I thought this vet would be fair to work with but I was totally wrong. LynnLee Wessels refused to…read moretreat my dog because I requested she review her dosage rate. original dosage was 25 mg Proin twice a day. Because I wanted ER Proin she prescribed 18 mg daily. It didn't make sense. When I went to pickup prescription I requested Lindsey to ask the vet to talk to me. She was extremely rude and told me I had to wait 48 hours to change script. She told falsehoods to vet and I was banned from this vet center. When I called back to understand why they were doing this she didn't respond to request. Apparently they are only interested in making money on prescriptions handled at this facility then scripts from outside pharmacies. Making $700 on an unnecessary operation was more of a necessity then treating my dog.

Amazing staff! Both my dogs get great care here. The veterinarian is very knowledgeable and both…read moredogs even got a pup cup on the way out and lots of rubs! We love the personalized cards we got in the mail with all their information. Very handy!

Staff is very welcoming and nice. The place was clean. I did not have to wait long for my…read moreappointment. Was able to get an appointment fairly quickly. Which I loved. Would definitely return

I'd been taking my dogs here for a good twenty years. I called today for an appointment for my…read moresuffering dog with a nasty ear infection and was told there was nothing available until next week. I refuse to let my dog suffer for days at the expense of their scheduling. I called another vet and they squeezed us in later that day. I'm done with your facility and your lack of accommodations for your regular clients.

I had such an AMAZING experience with Dyer Animal Clinic and it's all thanks to Chevy Stevens! I…read morecan't say thank you enough! I reached out looking to adopt and this clinic was everything I could ask for. I love the professionalism and the drive to want to help animals in need of a family. I was able to adopt a cuddle bear named Phantom. Ive been with him for three hours so far and it's already been a lot of fun. The process was way smoother than I expected. They did all of the work for me! Phantom was ready to go with his shots and already neutured. Chevy was excellent at communicating and helping me adopt the baby that was perfect for me. Forever grateful to DAC

I'm leaving this review to document an incident involving veterinary technician Sarah Spadoni and…read morethe clinic's office assistant, both of whom created an unnecessarily hostile and unprofessional experience during my dog's visit. This review reflects my experience during that visit and the aftermath. I want this on record because the clinic declined to meaningfully address it, and I believe incidents like this only escalate when no one speaks up. My dog, Chop, has been under the care of this veterinarian for years, and I've spent nearly a lot on his medical. I am deeply invested in his health, which makes the experience all the more shocking. 1. Confusion About Role During the Visit During my visit, technician Sarah Spadoni spoke in a way that led me to believe she was the actual vet. She referred to "her clients," provided medical guidance, and presented herself as the authority during the conversation. Because of this, for about a week afterward I believed she was the new veterinarian at the clinic. I later understood that she is a veterinary technician, which made the interaction confusing to me. Veterinary medicine has clear professional roles for a reason, and during this interaction those boundaries were not very clear from my perspective. During the same conversation she questioned where I obtain my dog's heartworm prevention and expressed concerns about medication obtained outside their clinic. In that discussion she said she believed the medication might not be legitimate and questioned whether obtaining it outside the clinic was legal. I left feeling that if I didn't buy his treatment from them specifically, it might somehow be less effective in preventing heartworm. She also asked about my home location and said she wanted to know the exact area where I live so she could inform her "other clients" to avoid walking in that area due to potential heartworm concerns. That request made me uncomfortable, as I don't want my location shared with others. Overall, the interaction left me confused and uneasy. 2. Medical Advice Later Contradicted Ms. Spadoni provided information that was later contradicted by a veterinarian. Being wrong is one thing; providing information with total certainty is another, especially when pet owners trust staff to know their limits. 3. Improper Handling and Interrogation At one point, my dog was held by staff while my mother and I were questioned as if we were being investigated. This was not standard communication or restraint. It felt improvised and unnecessarily adversarial. 4. Accusations from the Office Assistant When I attempted to address the situation with the office assistant, it escalated immediately. She accused me of negligence and of essentially causing my dog's past heartworm infection "on purpose," despite clear medical records, imaging, and years of documented care. She also made comments that left me with the impression that maybe my dog should be handled more roughly because he was "poorly behaved," something no licensed veterinarian has ever claimed about him. This level of escalation without listening is alarming, especially given my long-term commitment to this dog's care. Why I'm Writing This This review is not meant to start a debate. It is intended to establish a public, timestamped record of what occurred. If future clients report similar behavior, they can reference this documentation. Veterinary care requires competence, clarity, and appropriate boundaries between techs, managers, and veterinarians. Those boundaries were not upheld here, in my opinion. I am updating this review because new issues have come to light, and I believe it's important to have them documented for both myself and others. Let me also preface this by saying that I had no issues with Dr. Ferrell herself, as she has always seemed kind and considerate toward Chop. My concerns are specific to the behavior of the technicians and the office assistant. The day after the incident, the office assistant called my mother, apologized for how she and Ms. Spadoni handled the situation, and asked for Chop's care to resume. While I appreciate the acknowledgment of mistakes, we declined and chose to move to a new veterinarian. Months later, after repeated attempts to get us to return were declined, the clinic included commentary about our interaction in his medical records that I believe was inaccurate and did not reflect what occurred. I was concerned it could complicate his care with other providers. Thankfully, the new vet did not rely on those notes. These actions have raised serious concerns. I have contacted the Indiana Board of Veterinary Medicine and the BBB and am prepared to escalate further if necessary. We have now found a vet who specializes in Chop's breed. My dog has had a difficult life, and the last thing I would ever do is put him in the care of people who made his care more difficult than it needed to be.

Vet offices, especially emergency vets, get a tough break on their reviews. People who have bad…read moreexperiences are more likely to be emotional and want to vent in a review, which isn't unexpected or wrong necessarily, but you do have to read all the reviews and make an educated decision. Every hospital, pet or human, has patients who don't make it through. I ordinarily take my cat to Premier in emergencies, but on Juneteenth they were overwhelmed and couldn't see me until later that night. They provided a list of other area emergency vets and Mokena was the nearest so I went straight there. They aren't 24 hours and it's a small place so upon arrival you have to call and they will put you in the queue. Wally was in pain and feeling poorly, so wasn't very cooperative, but they made it work and got blood for testing. Dr Soumar saw him for the exam and said the blood test revealed most likely he had pancreatitis. They sent everything to my awesome regular vet, who I was able to schedule with the next day. My vet did another test and agreed with the pancreatitis diagnosis. Wally was fine after a couple days of special care, feeding wet food with a kitten syringe to prevent dehydration and lipidosis. Everyone here was professional and thorough. Dr. Soumar was very kind and explained everything very thoroughly. I will probably continue going to Premier as they are much closer to me, 24 hours, and have a larger office, but I'd absolutely bring my pet back to Mokena when necessary!

I brought my sr. cat there when he was having difficulty breathing, fully expecting to need to put…read morehim down. I called ahead. When we got there they ushered us into a room instead of making us wait in the waiting room while I cried. They were very kind and compassionate and informed us of our options with a recommendation without trying to guilt us into spending a bunch of money that we didn't need to. Really appreciated that. The vet was very kind and listened to me ramble about dumb sh*t while I tried not to cry. Not sure I'd call the experience "great" since...I put my cat down.... but yeah, 5 stars, glad they were there when the regular vet was closed.

I showed up at Hebron Animal Hospital almost 10 years ago as a first time cat owner who grew up…read morearound dogs and had no idea what I was doing. The staff and Dr Bruce were such a support to me back then and are still caring for my cat Ratchett who is now a senior. Dr Bruce is always able to charm him out of his grumpy mood so brilliantly. And Angela and team at the front desk make things so easy for me! Super grateful for them.

Got a quote for a service in the exam room prior to getting said service and was charged $50 more…read morethan what was quoted. The female office manager/front desk was extremely unprofessional and rude when asked about those additional charges.****I'm a college educated individual and there was absolutely no confusion when reading the paper with the estimated charges as stated in there response

I've been going to this practice for over 20 years. The care has been consistent even with the many…read morechanges practices go through, their techs are always on point with compassion and a that extra little splash of fun. I highly recommend Prarie State they won't disappoint you! My dogs are actually excited when we go there.

I cannot say enough about the entire staff here! They have always treated our babies with love just…read moreas if they were one of their own! Dr. Miculinic is the best! She gets down on the floor & talks straight to our pet.