First these guys rock ! The have towing my 68 Dodge couple times. Second Dennis the rocks also !…read moreThanks guys for today's tow as it was a break down.

My car was towed due to a medical emergency. I was not released for a couple of days. When I called…read moreto make sure my car was there, I was told I owed $455 for fees and storage. I explained to this man that I was in a hospital, and you can't pickup on Sunday. He told me that's the charge, they have services they do. I asked him what they do besides have the car sit there? He said listen we have taxes and bills to pay so that's what you owe. I would highly suggest other companies for any of their services, since their pocket seems to be more important than anything else.

We experienced problems with our vehicle which necessitated the need for it to be towed to the…read moredealer repair shop. The service was quick, and lucky for us covered by the car warranty also.

Very satisfied with the company! Car overheated while coming up for a weekend trip and they were…read moreable to come tow us twenty minutes to a Nissan dealership. Took them maybe 15 min max to find us, get my car up on the flat bed, and on the road. All for $186 dollars, and as twenty year olds, you can't beat that price or efficiency!

Came within 30 mins. Nick was awesome! Took care loading and unloading a 725 lb motorcycle with a…read moreflat rear tire!

I needed a jump and they quoted me a time and came I bit before that. Got my car started…read moreimmediately and got me on my way. Thanks

Super helpful staff and the tow guy, I think his name is Ryan, was so nice! Awesome service and…read morethanx for a pleasurable experience.

If you want to be overcharged, this is the company for you ! I was quoted one price over the phone…read moreand charged a different price after the service was completed. I made multiple attempts to resolve this and was met with unprofessionalism by the staff and owner with zero help. I was told that there was a minimum 2 hours charge after the fact, and never communicated this during my initial inquiry. Be aware of lack of customer service and bait and switch tactics used by this business.

These guys are the best. They go above and beyond and their pricing is very reasonable. I can't…read morestress enough how excellent their customer service is. I highly recommend them to anyone that needs automotive work done properly, with a smile, and at fair prices.

I really wanted to give these folks a good review. They were nice, the receptionist was personable…read moreand friendly. I took two cars in for inspection and repair. The first one cost about as much as I thought, with brake and rotor replacement and an oil change. The second car needed new control arms and brushings. I was quoted about $1600, and was told because the parts were hard to come by. We decided to get a 2nd and 3rd opinion. I didn't tell them what I thought was wrong, and they inspected independently. Both of them came back with quotes of about $600. Not sure what the other $1000 was for, but that's a giant wtf in my book.

This company has the best customer service. Rob is very bright and accommodating. We were the…read morevictim of a hit and run and he showed empathy, gave us great advice, and was a great service professional.

I have (unfortunately) had to use a towing company on a few different occasions and I always use…read moreRogners. They are prompt and professional. I would highly recommend them if you are even in a situation where you need a tow.

we needed to have our vehicle towed from Carpentersville to Algonquin. their truck showed up…read morevery close to the estimated arrival time . Jimmy was very careful, and efficient to get the car on the truck bed and quickly and safely delivered to the repair shop. He was very pleasant to work with, very polite. nice guy!

I had an absolutely great experience with Toeman. They were able to pick up my bike late on a busy…read moreSaturday, which I really appreciated because I know how difficult it can be to find reliable service at that time. The entire process was perfect from start to finish--communication was excellent, they showed up when they said they would, and everything was handled professionally and carefully. They made what could have been a stressful situation extremely easy and straightforward. I highly recommend Toeman to anyone looking for reliable, professional, great priced and dependable towing service. Definitely went above and beyond!

A retired Army veteran brought his vehicle to Barnes Automotive for what should have been…read morestraightforward diagnostic and maintenance work. He was charged more than $685 simply for a check engine light diagnosis and a cabin air filter replacement. A basic diagnostic scan can often be performed at many auto parts stores at no charge, and replacing the cabin air filter on a Ford Transit van is an extremely simple procedure located directly behind the glove box. The Transit does not come with a factory-installed filter, and installation requires only dropping the glove box, removing the housing cover, and inserting the filter -- a task that takes only minutes. The pricing became even more excessive when he was quoted over $725 for front brake work, plus an additional $285 to bleed the brake lines -- a procedure commonly performed as part of brake service. He was also quoted approximately $1,000 for an oxygen sensor replacement, which is grossly inflated for both the part and labor involved. This veteran was clearly taken advantage of through excessive pricing and poor customer treatment. I was able to source the rotors, brake pads, and oxygen sensor online for a total delivered cost of $259, including tax and shipping. I then referred him to a reputable mechanic who completed the installation of the rotors, pads, and oxygen sensor for $300 total. The contrast in pricing speaks for itself. Charging inflated prices to a retired Army veteran for relatively routine automotive work is unacceptable. The pricing practices and lack of integrity displayed in this situation are deeply concerning and reflect extremely poorly on the business.

Customer for over 20 years. The staff at Barnes are all knowledgeable, helpful and thorough. They…read moreare honest and communicate well. Give thorough assessment and explain issues, provide pictures of problems through an easy app report. Then they go over the recommendations in a very low pressure convo, and help with balancing priorities with costs if needed. Trustworthy and high quality work.