I was on my way to get an oil change, and my battery went dead. I called Whitey's, and they were…read morethere within an hour to jump my car. The dispatch lady was friendly and knowledgeable. The tow truck driver, Ken, was super kind, polite, professional, and patient (as I was on the phone with Abbott & Costello doing their "Who's on First" routine about how to get the dead battery under warranty replaced). He jumped my battery, started my car, and $100 later, I was on my way. Thank you, Whitey's!

I am the unluckiest person when it comes to flat tires, dead batteries and one in a million…read morecomprehensive insurance claims. Whitey's Towing has been the responding roadside assistance for most of my issues and has been professional, capable and friendly each time-much appreciated when having a "bad day". Thank You!

Car was towed during the 15 minutes it took us to pick up our daughters from my sister's house…read moreafter a concert. Called the "24/7" number 30 times (literally) and called the cops since there was not a reply and we needed to determine if the car was stolen or towed. Finally got a response after an hour of calling while we were at the police station. Had to wait until 8am to retrieve our car. When we tried to explain the circumstances, he threw a tantrum and said "he is not doing this with us" after 15 seconds into the conversation. Would not release our car because we said we were going to call manager to dispute charges based on signage (he said the signage was not updated). Made us pay in cash because he feared we would dispute credit card charges. Very unprofessional service in all regards. Cops said they have terrible service and our complaints were quite common. Cops handled us wonderfully. True professionals.

I pay monthly to park there My car was legally parked and…read morewas wrongfully towed without any clear reason or warning. There were no visible signs indicating I was in violation of any parking rules, and yet I came back to find my vehicle gone -- with no explanation. This kind of towing is not just inconvenient, it's exploitative. I was forced to pay a large fee to retrieve my car, and no one took responsibility for the mistake. The entire process felt like a scam designed to take advantage of unsuspecting drivers. There was zero transparency, no accountability, and no regard for how this impacts people financially or emotionally. Whether this was the fault of the towing company or poor communication from the property owner, it's unacceptable. If this happened to you, don't stay silent and report it and warn others. Predatory towing needs to be exposed and stopped.

First these guys rock ! The have towing my 68 Dodge couple times. Second Dennis the rocks also !…read moreThanks guys for today's tow as it was a break down.

My car was towed due to a medical emergency. I was not released for a couple of days. When I called…read moreto make sure my car was there, I was told I owed $455 for fees and storage. I explained to this man that I was in a hospital, and you can't pickup on Sunday. He told me that's the charge, they have services they do. I asked him what they do besides have the car sit there? He said listen we have taxes and bills to pay so that's what you owe. I would highly suggest other companies for any of their services, since their pocket seems to be more important than anything else.

They did everything they said they'd do, took pictures of my vehicle after the tow to assure it was…read morewhere it needed to be. The price seemed reasonable.

Good value , quick and reliable. They always show up on…read moretime. I would highly recommend them.

Unfortunately in the last two months I've twice had issues with family cars, both times on a…read moreweekend. Both times County Line was responsive, fast, friendly, and fair.

Battery issues among other things. These guys were quick and reasonably priced. Would recommend.read more

we needed to have our vehicle towed from Carpentersville to Algonquin. their truck showed up…read morevery close to the estimated arrival time . Jimmy was very careful, and efficient to get the car on the truck bed and quickly and safely delivered to the repair shop. He was very pleasant to work with, very polite. nice guy!

I had an absolutely great experience with Toeman. They were able to pick up my bike late on a busy…read moreSaturday, which I really appreciated because I know how difficult it can be to find reliable service at that time. The entire process was perfect from start to finish--communication was excellent, they showed up when they said they would, and everything was handled professionally and carefully. They made what could have been a stressful situation extremely easy and straightforward. I highly recommend Toeman to anyone looking for reliable, professional, great priced and dependable towing service. Definitely went above and beyond!

I had a bad experience with these guys; they are expensive and have such bad service. The driver…read morewas high and was driving recklessly.

Best service ever! I sent a message and within 5mins the owner replied and booked it. His son came…read moreand very nice guy. Took care of the car and moved it for me. I'm very satisfied and will recommend his company! More power to you guys! Thank you!

Stay away. They are crooks was quoted 1700 for bumper and 2 lights replaced then was told it's a…read moretotal loss over 8k in repairs went there and they had my entire passenger side of my jeep disassembled. They are fixing it now using aftermarket cheap crap parts. If it isn't the same as when I brought it in I will be getting a lawyer involved. Platinum Auto Body is a shady shop that should have there business license revoked. If GEICO trys to force you to use them show them this review and stay far away from them. They aren't even BBB accreditedust be because of there shady work and how they try and rob there customers.

My husband hit a deer before Christmas. We have full coverage so we are not worried. The truck…read morehas never been in an accident nor has it had anything wrong with it besides normal wear and tear. This was our fist time dealing with Progressive and this kind of situation. We tow the truck to Platinum and they fix the truck- they will not release the truck until they are paid. Progressive released the $9,000 dollar payment and we pick up the truck. We drive the truck and quickly realize there are things wrong with it. We take it back. They agree it needs an alignment. We think they did the alignment. We go and pick it up again and my husband wants to drive it with the manager. They tell us they don't do mechanical/engine work. THEY TELL US THIS FOR THE FIRST TIME! We have to take it someone where else?????? THEY NEVER TOLD US THE TRUCK HAD MORE ISSUES AND WOULD REQUIRE MORE WORK! Our family of four with young children were riding around in this truck! We take it to the dealership where they tell us it needs $4,000 dollars more worth or work and PROGRESSIVE IS REFUSING TO PAY and states it's not from the accident. LYING! This company just wanted the pay out! AWFUL! And put my family in DANGER! They also left the truck outside on very cold days and we pick it up and the tires are flat and they did not do the alignment! STAY AWAY! ANYTHING FOR A BUCK!!!