Went today for an estimate on what I was hoping was very minor work. An elderly gentleman (I believe the manager), came outside, took a look and said "be right back". Came out with a bottle and squirted something on the car, rubbed with a towel and the paint damage went away like magic. I was so impressed with his ethical and professional manner of doing the repair AT NO COST to me!!! Have to wonder how other shops would have handled this. I hope I never need to but will definitely use them in the future. Don't hesitate to at least go to them for an estimate. Kudos to the manager - much appreciated. read more

Autokrafters on Rand is amazing! I came to them after I got into a minor fender-bender. The staff are very welcoming and explained their process and timeline. I highly recommend them for their high-quality service and professionalism. read more

Took my sons car to Autokrafters on Rand in Palatine because of all of the great reviews I saw for them as well as them being a family owned business. When we got our estimate, it was very close to our other estimates, but the people at Autokrafters on Rand were so professional and friendly which made it an easy choice on who should do the work. When we picked up the car it was very well done. The paint and everything else was perfect and they even cleaned the rest of the car up real nice. Of all of the body shops I have been to over my lifetime, Autokrafters on Rand has proven to be the best ever and now I have a shop I can refer others to with confidence. read more

Everyone here is so great and helpful. A family member's car was towed after an accident and they helped us arrange to bring it over and were very clear and thorough with their process for next steps. Would highly recommend AutoKrafters! read more

Brett Jason & Steve Really know how to make Auto body repairs to your car or truck quickly and painlessly!! No matter how many times or how many vehicles I needed their services for over the last ten years each and every time I was 100% Satisfied from start to finish! Honest,Dependable and efficient! All my questions answered before during and after repair's. Me and Mine look to AutoKrafters for all our Auto body needs! No place else compares to AutoKrafters! read more

AutoKrafters on Rand - Entrance to AutoKrafters off of Rand Rd Palatine,IL - Auto Repair Near Me - Palatine, Illinois

The doorway to my garage just barely fits my SUV. Except one day when I'm not super careful and get a nice, big scratch on the front passenger side. I take the car over to a repair shop in Palatine- estimate is $580. I go to Gerber in Wheeling, who is surprised I don't want to claim it on insurance-$1500. ($500 of which is to "recalibrate" the sensor, which they tell me Hyundai requires.) Today I go to Auto Krafters on Rand Road, just south of Deer Park mall. Rick says "do you mind if I try something?" He get a rag and some kind of solvent and poof! the "scratch" is gone. And he will not take any money for it!! He says to just recommend him to my friends. So this is my very strong endorsement! This is a truly honest repair shop, which, I learned, is very hard to find these days!! read more

My Lexus was hit from behind while stopped at a traffic light, causing some rear bumper damage. I carry Erie Insurance (also highly recommended) and the adjuster sent me to Jason at Autokrafters as a direct repair shop. Service and attention to detail is top notch. The matches the brown paint of the car to match the new bumper perfectly using Lexus genuine parts. He also removed some other unrelated minor scratches on my side door. I could be happier with Jason's help and the quality services and "kraftmenship" provided. DO NOT hesitate to take your car to Autokrafters for body damage and repairs. read more

Hit a deer in Michigan (technically, it hit me), pretty much destroyed my bumper and left front panel, and some other damage. These guys took amazing care of me, making sure my insurance was fully utilize and helping me through the process, even the car rental process. They are knowledgeable and excellent communicators, and very friendly, to boot. It's obvious they really care about the work they do and the people they serve. Now, here is the proof in the pudding: my car came out looking better than before the deer hit it. read more

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My husband had an accident on an icy day a few weeks ago. We decided to try AutoKrafters since we heard good things about from our friends. They made the while process very easy for us! They were very nice to work with and very thorough. They did a fabulous job with the repairs. Infact, when the car was done, the whole car looked even better than before the accident. I highly recommend AutoKrafters! read more

Had an accident with my company car. With a new born at home and the Covid fears of bringing something home they made my life super easy! Picked up the car and had a rental dropped off fixed the car quick for the work it needed and even had it cleaned! These guys are first rate and I'll definitely use them again! read more

They repaired the rear quarter panel(I backed into my garage) and the front air dam and I could not be happier. They finished it when they said they would and actually came in under the estimate, and I thought the estimate was very fair. This is the second time I have had them work on my cars and have been very satisfied both times. read more

I am so thankful for this team. After a fender bender, my car was "repaired" elsewhere where they messed up everything they touched (headlight replacement, heat shield, missing bracket connections, etc). It needed an additional $700 in repairs AFTER the "fix". AutoKrafters to the rescue!! Jason and team kept me informed, completed the work quickly and made sure that my car was back to the way it should be. They even found additional issues and fixed those to make sure I was happy, safe and ready to go. THANK YOU! read more

An awesome team of professionals who are honest and a pleasure to deal with. Special shout out to Brent who has taken great care of my vehicles on several occasions. Pricing was always fair and communications were good. They are my go to shop for both insurance and non-insurance claims. read more

had some scratches in my car, we drove up and they fixed it immediately they went above and beyond to help us. Super friendly staff I would highly recommend them and would not hesitate to go back. read more

I unfortunately backed into the concrete base of a parking lot light fixture and scraped the right rear bumper cover of my brand new Chevy Trailblazer. I saw your business on line and the reviews were great. I called and spoke with Jason and set up a time for an estimate. He looked over the damage and wrote up an estimate that was extremely reasonable for the work. I brought the car in this past Wednesday morning and it was ready on Thursday afternoon. The repair was great--looks like it was never damaged. Brent delivered the vehicle and he explained everything that was done. Both Jason and Brent were knowledgeable and personable. Hopefully I won't need your services anytime soon but if I do I will be sure to be back. read more

As much as you hate dealing with an accident, this place, the people, the service and the workmanship were all outstanding! They made the entire process painless! I can't say enough about this place and their service! Plus my car repair is perfect! read more

I had a series of unfortunate events which culminated in a rear end collision on my way to work. I was hoping to avoid filing a claim with my insurance company for both vehicles involved and after a less than ideal morning, Brent @ Auto Krafters was exactly what the doctor ordered. He was able to assist in getting the vehicle towed to his shop and really made keeping this out of the insurance companies hands as easy as I could have imagined. He called back later that day with a very fair estimate and was able to repair and return my vehicle right on schedule. When I went to pick the car up, they had taken the time to clean it inside and out it was as spotless as I'd seen it in quite some time and the body and mechanical work was top notch. I would highly recommend Brent and the Auto Krafters team for all your repair needs! read more

We had brought in my dad's Volvo, which had some scrapes and dings and had sat in a garage for almost two years after he went into the nursing home. The previous winter water pipes had burst in the garage which caused the ceiling to fall on the car, leaving stains in the paint from where the drywall dust had dried on it. Auto Krafters was recommended to us by Wheeling Auto and did a great job. Not only did the repaint the bumper and repair the dings, but cleaned up the stains in the clear coat and filled in the miscellaneous scratches. All for a reasonable place and on time. A great place to take your car. read more

I was referred to AutoKrafters by my father-in-law as he had worked with them in the past. I was rearended while on my way home from work, and I brought my car to them for a quote. They were super friendly even though I showed up about 15 minutes before they closed. After they performed the quote, they handled the rest with the other driver's insurance company. I dropped my car off a couple of days later, and they turned it around in 4 business days (the original estimate). The car looks as good as new, and they guarantee the work for life. read more

LOVE LOVE LOVE this business. We have used them several times and each time they do an excellent job, are very reliable and HONEST. The drivers door on my 5 year old Honda Pilot broke and Honda Dealership wanted to charge us $900 to fix it. While our warranty had expired, I still felt Honda should cover this type of issue on a 5 year old car plus they had a previous class action lawsuit for this problem. Auto Krafters fixed the door in a few hours and only charged me 2 hrs of labor; saving me $800...... Can't guarantee they can save everyone this much, but that is what I call honesty as they could have charged me a lot more since I thought it was a $900 problem. read more

My Audi S4 was recently involved in a hit-n-run. The damage wasn't severe but it did leave a "hole" in my quarter panel as well as some dents in the rear passenger door that needed to be tended to. Auto Krafters were great. I wasn't going through my insurance and as a result was on a very tight budget. Brent at Auto Krafters took the time to understand the situation that I was in and went above and beyond the call of duty to develop a solution that could meet my needs. Needless to say, the car looks as if it never happened and they were able to complete all of the repairs on time and within my allotted budget. If you have a car that needs body work and you are anywhere close by, I recommend stopping by there and give these guys a shot at meeting your needs. You won't be disappointed. P.S. Enterprise Rent-A-Car is right next door and gives Costco members a special rate. I rented a car for a complete week for $150!! read more

Recently had some work done on my car. Came recommended by my Allstate guy from the Tobin Agency. Worked with Brent, told me 2 days and he was good to his word. They even vacuumed the car! Excellent service and work! read more

Our insurance agent recommended AutoKrafters to us a few years ago for minor dents and we were always pleased. However, I was recently involved in an accident with significant body and suspension damage. They did an excellent job with both issues and my car is as good as new. These guys are honest and pay attention to details and are great to work with. read more

Awesome customer service! The employees at AutoKrafters were super helpful, very friendly, and they did a great job fixing up my Jeep. I was so delighted when I picked up my car and it was washed, cleaned, and looked brand new! Good customer service is hard to come by these days, and all of the people here were really great. I would highly recommend them for any of your repair needs! read more

I had my rear bumper cover replaced, molding, brackets, and reinforce bar on my 2001 Toyota Avalon XL. Brent and his team did an awesome job. The paint and clear coat matches perfectly. I highly recommend AutoKrafters On Rand for all your auto body shop needs.. A+ read more

My mom recently involved in a car accident (not at fault) needed some work on her car. Her car being over 15 yrs old, but with very low mileage, was close to being totaled. Needless to say she wanted to keep her car, thanks to Auto Krafters, they worked a deal with the insurance company that allowed her to have her car repaired! She is very happy with all the help you gave her and how easy rental car pickup/drop off was! Thanks again for the great service! read more

We have a fleet of repair vehicles, so we interact with Brent and the Autokrafter's staff on a regular basis for their prompt, professional and excellent auto body work as well as being a pleasant business experience due to their great support staff. We deal with a lot of auto repair places, and they are the best. read more

I am a senior lady who does not know much about cars. I have gone into their facility three times in the last year because someone has knicked or scraped my car. Each time they were extremely helpful and I have only paid one time as not much needed to be done. They sold me some paint to touch up a scratch and helped me do it. Another time they were able to buff most of it out at no charge. They are friendly, professional, helpful, and informative. In previous years we had some crash work done and thought they were really good too. Highly recommend them. read more

went in to get an estimate, met with Peter. He looked at the car, some front end damage and said he'd be able to give me an estimate in a few days. Called the office back after 3-4 days and said he was still looking for parts. This is when I went online, I was able to find my own parts in 5 min either direct from mazda or parted out elseware online. Now of course the body shop probably gets cheaper shipping cost since it would be $200 to ship a bumper. So I waited an additional week, no call, no follow up. I was going to pay CASH!!! you think these guys would want the business. read more

I recently experienced a bad frontend collision with my Honda Civic. I immediately called my friend - who also happens to be my insurance insurance agent - who highly recommended Autokrafters on Rand. The car was towed there. From the first evening's experience with Autokrafters, I felt in good hands and that was confirmed every step of the way. Weeks later, I am now bopping around again in my really almost-like-new precious Civic! (to be clear, the front end IS new, and it drives great, looks super) Autokrafters on Rand's warm professional service, topnotch craftsmanship, and attention to detail can't be beat! read more

I have had occasion to use Auto Krafters several times. No, I am not a bad driver, I own several cars. Each and every time they have exceeded my expectations. Most recently I had someone hit my Ford in a parking lot. I called the guys at Auto Krafters and dropped my car off. Brent called me, brought me up to date with the insurance coverage and told me he would call when it was ready. I figured it would take a few weeks, imagine my surprise when only 7 days had passed and he called me to tell me it was ready. They did a wonderful job and it looks great, and that's not easy with a black car. This is the kind of place you could send you mother or sister too and know they would be dealt with professionally and properly. Thanks guys. read more

Brent, Gary and Pete have helped me out whenever a fellow motorist decides to really get up and close to my rear license plate. I just picked up my little vehicle after such an incident and Brent took care of all the details. Quick, high quality, experienced service. I would not go anywhere else. read more

Can't speak highly enough of the service and quality of workmanship provided by Pete and his staff. They made the process way easier than I expected. Their location is easy to get to and super close to an Enterprise where I got my rental from. Ultimately, AutoKrafters worked off the original insurance company provided estimate and obtained approval for any supplements directly with my carrier. All I had to do was drop off and pick up my car and pay a deductible. Repairs were done in a week and a half, which was faster than expected. A big thanks to Pete and AutoKrafters. If I ever have another accident, I'll be taking my vehicle here. read more

I cannot say enough wonderful things about AutoKrafters. They have been working with my family for a very long time. The gentlemen that work their are ALWAYS kind, helpful and knowledge. No matter the issue, they always have a solution and do close to perfect work. read more

I have worked with Auto Krafters 5 times now. They are an amazing company for various reasons. All the individuals who work there (especially Brent) are wonderful people who will go above and beyond for their customers. They are professional, understanding, timely, and overall a pleasure to work with. After each accident, my Kia Rio has re-emerged as a perfect car once again; they even guarantee their work for life!I will come here for all my future car needs and will always recommend this shop to my friends and family. Do not hesitate to call Auto Krafters, you will not be disappointed! read more

AutoKrafters was recommended by the insurance company after a family member was involved in an accident. I could not be happier with the repair and staff. They were very honest and straightforward with the entire process. The repair was completed quicker than expected as well. Hopefully I won't need there services again soon but would definitely use them again if needed. read more

The first thing I noticed was that they steered me away from unnecessary repairs and towards the less expensive and most pragmatic options. The more I worked with them, the more apparent it was that their business model was to build repeat business through goodwill and customer service. I wouldn't take my car anywhere else in this area. read more

Absolutely the best service! Owner Peter is very nice and helpful and cares enough to ask about my family. Highly recommend them!!!

I was a moron and drove my car into a much bigger car than mine at a stop light. 10 years with no accidents or tickets, and one moment ruins it. I filed my claim and found Auto Krafters by searching Acura's website for bodyshops. I took a shot in the dark because I wasn't even sure that Acura even kept those listings updated. After some back and forth with insurance, I decided to have Autokrafters handle the roughly 6K in body and frame damage sustained to my car. They worked with my adjuster to make sure that all damages were covered and the car was repaired with only me paying my $500 deductible. It took them about 10 business days to complete the repairs once the adjuster approved them, which seems about normal. When I picked up the car, it looked better than it did prior to the accident. All the repairs were made and the paint and body work looked very professional. Throughout the process, it seemed as if AutoKrafters cared about their reputation and customer service. I can't vouch for the cost involved. It's not my area of expertise. Luckily i had an adjuster with a quality car insurance company working with me. I'm just glad to have my car back. They give a lifetime warranty on repairs as well, but after 5 days of driving it appears things are holding up well. I would recommend. read more

Extremely fast service and very friendly. I took my Audi TT to get the front bumper replaced. They work closely with State Farm and already had my claim information. Everyone was very professional, informative, and responsive. I received a call the day the bumper came in and was told I could drop off my car the following day. They turned around my car within two days and even washed/vacuumed the car. I was just so impressed with the quality of service, combined with the low-key / friendly customer service. No attitude whatsoever and best auto-body shop experience I've ever had. Will absolutely come back (hopefully I won't need to) and definitely recommend to others. read more