Avoid County Wide. Their communication and workmanship is garbage and you will end up having to call multiple times to get the work completely correctly, if at all. Summary: - They tried to install incorrect color wall coping without any communication - Claimed the correct color was discontinued then magically found it(partially) - Did not complete repair work correctly first time out - Did not sand joints for areas repaired - Power washed out all sand from entire patio and front walkway which was not in the signed agreement for work to be completed - tried to charge ~$1900 extra for the for their error of power washing and re-sanding (re-sanding is still not completed on front walkway) - Tried to add in additional $500 to contract after removing ~$1900 for incorrectly power washing out all sand - Blamed us for not paying for their errors on the power washing and (NOT) re-sanding joints. - Work still not 100% complete - Coping endcaps are incorrect & walkway was never re-sanded. Long Version: We initially used County Wide to build our patio several years ago. We recently had them back out to correct some areas that had shifted and settled that were still under warranty as well as change out/upgrade a few areas. After a few months of waiting, which was expected, the crews showed up unannounced to complete the work on a Friday Oct 16th. I verified with the supervisor that they knew what work was to be completed and was assured they had it under control and would be done by end of the day. As the crews started to complete the work on replacing the wall coping to Unilock Ledgestone, I had to stop them immediately as they had the wrong color. We had requested Grey, to match our grey patio and they had brought Buff. When the crew member contacted Brian, I was told then that the grey we had asked for was not available and was discontinued. At no time prior to the install was this communicated to us. After saying we would not proceed with the Buff color, Brian called about an hour later saying he was now able to find the grey. Then, after they had installed the new found grey coping, I noticed the end caps were not the correct pieces (see photos) and called Brian to ask why this was done this way. Brian acted like this was something we should be grateful to him for as in his words "I pulled a lot of strings to get these". This is an item that Unilock still makes and as has instock, verified by a call to the Unilock store located in Aurora. These are currently installed as the incorrect end pieces. For the repair work on the areas that had shifted and a small area we had filled in from a flower bed to pavers, the initial work was only done is a few areas, and completed initially very poorly. After the crews had left for the day, no joint sanding had been completed in any area that had been repaired and large gaps where still showing in the small section that was a flower bed that we had filled in. We also found that all the sand from the patio/walkway had been removed and around 10-12 of the coping stones on the walls were not glued down properly and were falling out of place. The following Monday we received an incorrect invoice for the work as if it was 100% complete + ~$1,900 added for power washing and sanding. We emailed back to County wide that this was an incorrect invoice and the work we had agreed to was not complete plus they added on charges for work that was not agreed to. Brian then called and acted agitated toward me and asked what wasn't completed. After describing all the areas that were not completed, Brain asked if I was going to be home the next day and said he would send out a crew to complete the work. The crew did return and corrected the areas in the rear patio that were not initially fixed and replaced the sand that was removed. This took the entire day to complete and the crew again left without ever correcting the sand joints on the front walkway. The next day we again received and invoice for the work as if completed 100% along with the additional ~$1,900 for the power washing and re-sanding. After again replying back to county wide that this was the incorrect invoice and the work was not completed, Brian begrudgingly again said he would send a crew out to finish the work. They then resent over an revised invoice with an additional $500 added to it for the power washing and sanding that was not to be done added to it. We then again challenged this added cost to which Brian replied back to his office manager "Wow, (office manager name) they aren't going to pay us! Just remove the sand and power wash and send it back to them. I'm done". Shortly after that, We did finally receive the correct invoice for the work that we had agreed to have completed and paid the full amount. However, as of writing this, no crew has returned to repair the sand that was removed in error by County Wide from the front walkway and the coping end caps are still wrong. read more

GOAL ATTAINED....when you have reached that point when you cannot wait to get home and enjoy your beautiful space! We absolutely love our new backyard. I don't normally write reviews, but County Wide Landscaping and Brian Larsen, the owner, listened to our ideas and worked with us to develop the perfect plan. The work was done in a timely manner. This is one of the best companies I have ever dealt with and I'm going to recommend them to everyone that needs landscaping. They were extremely professional, patient, and helpful through our whole experience. Their customer service was extraordinary from Tom the project manager all the way through everyone that worked at our house. The company that installed our pool made a mistake while poring the concrete. Brian and Tom from County Wide stepped in without blinking an eye, ripped out the entire paver patio they had just finished laying, shaved a small portion off of each paver and put the entire puzzle back together. The responsibility to fix the mistake was in no way theirs. In the end the patio is beautiful and no one would ever notice the mistake. They were all incredibly polite and helpful every step of the way. They left the property each night as clean as they could with the circumstances of the ongoing work. If you want an honest estimate and authentic work, this is the company for you. They stuck to the budget and schedule from the estimate even when we made some changes to the original plan while they were working. Many neighbors have stopped by to comment on how nice they think the landscaping looks, which I believe to be a compliment in itself. They made our yard look even better than I had hoped for. Thanks to Brian and his outstanding team. Bob & Carrie Kalebich read more

These guys are the real deal! Their operation is very professional...Communication about your project all comes from the office manager...Rhonda...who was awesome and very responsive in my project. These guys knocked out my patio and pergola installation in the fastest time frame possible given weather and permit inspections. I get the feeling this company is big enough that they dedicate crews by project...so you don't have to worry about them trying to juggle several projects at one time...meaning they don't leave you hanging for days or weeks because they over-committed themselves! But alas...the final product. I am not easy to please, but my expectations were exceeded! Brian created a pergola design that I never would have thought of...so cool! My project manager Angel was great to work with. He listened to everything I said and came through with everything. I was prepared and ready to accept that something would get missed but I was pleasantly surprised. I guess I may have gotten lucky with the crew that did my project, but I can just only review based on that. I highly recommend! read more

We have been using County Wide for years. We did an addition on our home and made our basement a walk out and Brian's eye for design is the best there is! He came out and looked at what I had and wanted to do and within a few days presented us with an amazing interactive 3D design. We had pricing from another company and County Wide's was way better, bigger, 3D vs on paper and half the price! The end result was exactly what we expected. We had an issue with the mechanics of the waterfall they installed and they came back multiple times no questions asked until it was fixed 100%. We have now built a new home and Brian has gone above and beyond the call of landscaping to help us with multiple issues along the way. His designs are amazing and his service is great. His guys always show up as promised and they work very fast and get the job done as promised and not just fast but right! I have multiple water features, patio pavers, turf stone, irrigation, lighting, a pergola and an outdoor kitchen all done or coordinated through Brian at County Wide. We will be using them for years to come! read more

County Wide did a project for us in the spring of 2016. It was a large and complicated hardscape / landscape combination. The project changed course in the middle and County Wide was able to help us work through the redesign and was able to keep us reasonably on schedule (i.e., we didn't get bumped to the back of the line.) The vision Brian had for our new backyard was frankly nothing we could have come up with on our own. It was creative and solved more problems than we initially had set out to solve. The project manager and work staff were consistent, timely, respectful, and hard working. The team was on the job straight through until it was finished. We were pleasantly surprised by the initial size of the trees, shrubs, and plants that went in, and by following County Wide's very detailed watering and care instructions we have a thriving landscape. We have had some warranty and repair claims on the patio and County Wide has been responsive and reactive. read more

We are extremely pleased. County Wide just completed our patio project in 4 days! Amazing is all I can say about the transformation. We had several contractor bids and designs and County Wide was the only virtual 3D design presented online in the comfort of our home. Brian is not just a designer, he is an artist! He listened to our needs and came back with a design that blew everything else away, and results look exactly like what he proposed. The project manager, the crew and everyone in the office were professional and courteous. Our crew worked efficiently and very diligently to finish as scheduled, they even put up a tarp to work through the rain to stay on schedule. They installed the patio pavers, water feature, lighting, landscaping, and cleaned up to create the perfect final presentation. Did I say we were Extremely please... our backyard is like a vacation resort. Great price, Great results. You can't go wrong with County Wide! read more

County Wide was referred to us by a friend who had just had a fire pit installed and loved the work. We had them do a ton of landscape work, make our existing brick patio bigger and add a fire pit with sitting wall/lighting. With all the rain we had this spring, they managed to complete this big project in 4 days. Everything was perfect. There were a few questions/concerns we had toward day 3, and without question they addressed our concerns and made the adjustments right away. The patio looks amazing and makes our backyard look beautiful. We have already had a few people look at the work and request their contact info. I would highly recommend County Wide to all my friends and family. We will be using them again next year for a few smaller projects. read more

I've hired County Wide Landscaping for over a dozen projects in the last few years and I've been extremely happy with the service they provide. Brian Larsen is amazing at designing your dream backyard and his team executes it so well bringing it to life just like the design. The crews are always friendly and courteous and a pleasure to work with. They are fast and hard working and fun to watch as you backyard transforms and comes to life. I've worked with a few other landscapers over the past years and I can honestly say nobody comes close to comparing to Brian's team. Their pricing is extremely fair and the service is far superior of anyone I've worked with in the past. I would highly recommend County Wide for your next landscaping project! read more

Thanks to County Wide Landscaping we now have an awesome patio. We wanted to replace our deck with brick pavers since we had those at our old house. I gave them some ideas on what I wanted and they set up an online meeting to go over their design. I was floored by their 3D design. They have some incredible talent when it comes to putting a design together. The project was completed in two days. They sent out a very professional crew. They did a good job installing the paver patio and they also cleaned up everything when they were done. The owner followed up with me after the crew was finished to see how I liked our new patio. I would not hesitate to use County Wide in the future. We love our backyard now. read more

I am a return customer with County Wide. They continue to provide excellent service and design. County Wide did our walkways, patio, and driveway. This time I had them remove an above ground pool and deck and retrofit patio design to open yard area. I was pleasantly surprised that the outcome far exceeded my expectations. The crew I had at my home worked like a well oiled machine with each individual knowing exactly what had to be done and getting the job done in less time than I expected. The care given to my property and cleanup was as thorough as the rest of the job. Thank you again to Brian and his team. There is no doubt in my mind that I would recommend County Wide. read more

We had a large paver , lighting, fireplace ,fence , sprinkler system and full landscape design installed . It has really transformed our yard as promised. I made a big request to get it done yesterday for my wife's pride before her sister arrived and Countywide jumped into action and all was done to spec and design, early! I had a tree My wife wasn't happy with , and Countywide showed up one day while we were at work and we got a pleasant surprise of new beautiful tree at no charge. I've even enjoyed a cont relationship w Mike Sall who Ctywide used for my Sprinklers. All in , it was a large project and we wouldn't change a thing. read more

County Wide just completed our outdoor living space. We cannot be any happier with the finished product! From the initial meeting with Brian, to the final walk through with our Project Manager Tom, the process was seemless. Our patio was completed exactly when Brian said it would. These guys are the hardest working group I have ever seen. They were very prompt each day and any questions were always addressed by either Brian or our Project Manager Tom. We are VERY happy with the service we received and would highly recommend County Wide to anyone looking for a job well done! Thank you for bringing our vision to reality. read more

Countywide was an absolute dream to work with. We told Brian what we wanted and through a virtual meeting we created our dream patio. He was able to show us a 3D image through the computer with patio furniture and landscaping. The project was headed by Tom the foreman and his crew. All were polite, friendly, and cleaned their work area daily. Despite crummy weather, they completed the project in a timely fashion. The following season when some of the brick glue came undone, they were out to fix it quickly. We recommend Countywide Landscape to all our friends. We will use them for all our outdoor projects. read more

We found Brian's company through the company that was installing our new pool. We worked with Brian on a design and went to his business as well as the stone company to pick out the pavers for the pool deck. Brian's team did a wonderful job removing our old patio and installing the new pavers around the pool deck and the reconfiguring out patio with a new fire pit. From the 3D images we went thru with Brian in the design phase through completion, Brian, Tom and the entire team did a great job and were very accommodating with a few minor changes we requested. Highly recommend. read more

I have used countywide landscaping for the past several years for 3 different projects. I did an large pool and patio area (complete with pool house), a paver driveway and sidewalk, as well as a driveway extension. All the work was done on-time, with a unique and creative look and of high quality. We did have a few small problems with settling on one project, due to the new house settling....Brian had his team come back and fix it quickly. Countywide stands by their work and are a pleasure to deal with. Will, definitely, continue to use them for all my projects. read more

Countywide Landscaping completed a fantastic patio and driveway job in 2012 for me. The crew was courteous, and very professional, and the entire neighborhood enjoyed watching the project to completion. Great job by Countywide. Earlier this year, following the flooding rains, a sink hole developed under a portion of the patio walkway and countywide completed a non-warranty repair to my satisfaction. I would certainly recommend Countywide to anyone considering a challenging landscaping project. read more

Countywide Landscaping met my every expectation in creating a BEAUTIFUL backyard living area with patio and landscaping and then more! From the beginning of the project thru the end they were professional and courteous, working countless hours to create a true paradise for my family and friends to enjoy. Their expertise, creativity and dedication to the project contributed to a much rewarding experience, at a very reasonable cost! I definitely envision future projects with Countywide! read more

I called to get our spring cleaning done for the year, we needed mulch around entire house, all plants and shrubs cleaned up, sand on the patio, and we had County Wide seal the patio. They were out to the house in a couple days which surprised me, and the work was fantastic. Everything was perfect and looks amazing. I love how the sealed patio looks, It looks like it does after a light sprinkle. Great crew of workers and left without a trace, my kind of transaction. read more

Countywide does a great job. This company did everything they said they were going to do in the time-frame they said they were going to do it...unusual for today's businesses. Also they are very creative and will come up with a variety of options to choose from. We are so pleased that we are asking them to put a comprehensive plan together for our 4-acres. They did the front last year...looks great and will be starting on the back yard in two weeks. read more