No idea what these previous reviews are talking about. (1. No shady people in parking lot, in fact no one hanging out in parking lot. 2. Didn't smell any cigarette smoke anywhere. 3. No music was ever playing at pool. 4. Staff was incredibly well trained, extremely friendly and very accommodating. 5. No bugs. At all. 6. Room was immaculate with soft beds and pillows) After staying here, I'm shocked at the recent reviews, BUT...I'm assuming I just missed the summer madness. I arrived 8/19. If they seriously upped their in-house security during peek times, that might help the previous reviews' issues. After all, it is an amusement park! (You hearing me upper management? ;) Ok on with MY review: PROS: Beautiful Hotel. Easy parking. Wheeled racks for luggage. Bar, food, snacks, drinks, meals and even elegant complimentary ice water and juice in lobby when you walk in. Guest services went above and beyond my expectations. The guest service person who checked us in, Aimet, was very professional, cheerful and friendly. She gave us an early check-in hold on our room when I called ahead to let them know we would be early. She set the positive tone for our visit. The lobby is modern and high quality to the eyes. Our room was immaculate with comfortable beds and perfectly soft pillows. DURING OUR STAY: Refrigerator wasn't working, guy was there in 2 minutes (Ken is awesome!) and fixed it, then reception called to make sure it was fixed 1 minute later. No, seriously, one minute later. (Aimet again!) Needed more towels, guy was there there in 2 minutes with HOT towels.Yes, 2 minutes with HOT towels. Pool was heated, well stocked with towels and peaceful, and it has its own restrooms. Every time we walked out to lobby, the reception gave us a friendly acknowledgement. CONS: Hot water takes 2-3 minutes to really get to your room, then to adjust to cooler takes again 2-3 minutes. Pool needs a bottom cleaner machine. A/C needs a "stay on all night" option. Kept starting then stopping. (little loud) Walk to Six Flags park could be easier with a cross walk directly from hotel! FINAL THOUGHTS: $250 a night is a bit pricey for a 2-bed room, BUT it is the closest to Six Flags, its summer season and its service and facilities are totally worth it in the end. Excellent room, service, heated pool and facilities! Loved it and will definitely be back! read more

Myself and two of my classmates stayed here for callback testing at the graduate school nearby. On the first night of our stay my car and my classmates car got broken into and had a lot of valuable stuff stolen. Yes there are signs outside saying that the hotel is not responsible for whatever goes on in their parking lot, and yes it was silly to leave our stuff in the car but we were very tired from a long drive and living out of our cars as grad students for the past year. We took our most valuable things inside upon arrival. After discovering the damage the next day the hotel told us we could keep the rest of the contents of our cars in the hotel office for safekeeping, which we did. We called the police, who did not show up ever, 2 additional cars were broken into on this occasion as well. We were told by hotel staff that the camera that surveys the parking lot was blocked by a tree and the security guard must not have been around at the time our cars were broken into. So they would not show us the surveillance footage. We were then offered a comped night at the hotel, which we were told would be negotiated at the end of our stay. We asked repeatedly on our next 3 nights where a safe place to park our empty windowless cars would be and were told there was nowhere safe. Upon leaving we went into the office to collect the rest of our belongings that they had stowed for us, and our stuff had been moved to an entirely separate area where we were not allowed to go. So someone carried the rest of our belongings out from the maids closet and met us at our cars and rushed us out in the rain. We checked out, without being comped anything. It was not until I got to my next location that I realized they had intentionally kept a bag of my groceries which included a unopened bottle of kettle one vodka and several unused food items. I have used this hotel multiple times in the past for various school events and recommended it for my family, classmates, and friends to stay for several occasions when I lived in the area, I will no longer be doing so. It was made known to staff that I was unhappy about how the situation was being handled and no one even made an effort to put our minds at ease. I would not recommended this hotel for your stay in the area at all! read more

Our room smelled heavily of smoke. We spoke to the front desk and they promised to send maintenance but no one ever came for assistance. While we were waiting to speak to the front desk the attendant was rolling her eyes as other guests were calling with issues. We were excited they had a Starbucks available however the bistro attendants were extremely slow and inattentive. After standing at the counter for 13 min I was told they could not make a mocha. We were on a 10 day road trip and this was our only poor experience. read more

This hotel is so cold! (How cold was it?!?!) This hotel was so cold I had to check my GPS to make sure we weren't at the earth's core. Now, i like a cold room - if it has lots of blankets. This one did not but the in-room heating and cooling 'system' is a box installed in 1972 that belches dry, dusty air into the room at oil-refinery levels of loud...fine when you're out in the world but must be shut off the moment you want to actually spend time in the room you're paying $100/night for, so we spent the first night with teeth chattering. We were better off on nights two and three with extra blankets, but still... What else...the towels were thin and scratchy, the water pressure was practically non-existent, like God spitting on you and the layout of the room was weird...even with the little swivel shelf it sat on, you could only really see the television from the right side of the bed. Stay elsewhere. read more

Rhea @ the front desk is what she does ... It's a little shotty in the lobby due to current re modeling ! Loved everything and especially all the great weeed women whommmppp!!! read more

Excellent staff. Super clean. Spacious room. Conveniently located near six flags. Will definitely stay here again! read more

Courtyard by Marriott Vallejo Napa Valley - Hotels Near Me - Vallejo, California

This Courtyard has not been through the update yet, so it is a little dated. That being said the staff is extremely friendly. They went out of their way to make sure everything was right. They made the stay better. A refresh would do this hotel wonders. read more

Great rooms. Fridge include in the room. Nice touch that should be included in all rooms I think. The pool area was nice and clean and well kept. Worst free WiFi ever. Claimed to be high speed. Was NOT! read more

Courtyard by Marriott Vallejo Napa Valley - High speed it is not 1.28 megs - Hotels Near Me - Vallejo, California

Rooms are nice, clean and quiet. Bed is comfy. Staff is extremely courteous. And its conveniently located if you're planning on visiting Six Flags Marine World.. or even Napa Valley. We didn't get a chance to check out the pool, but there was a view of it from our room and it seemed pretty big in size. Overall, a great stay. They could use some updates in the room, though. read more

Nice hotel. Located just off the freeway, and literally right across from the Six Flags amusement park. Not a far drive from San Francisco, maybe about 40-50 min. depending on traffic. Plenty of parking spaces and seems to be a safe area, so no need to worry about people breaking in your car or being afraid to walk around outside at night. The lobby is huge and presentable, and they have a huge dining area. There's also a gym, which I regret not trying out. The king suite we stayed in was decent. We stayed here as a family of four, and had just enough space to feel comfortable. My parents and sister slept on the big bed and I slept on the pull-out sofa bed. The rooms appear to be very clean. The couch was a bit old, but the pull-out bed was comfortable enough that I fell asleep fast. The AC unit works just as it should, the bathroom is spacious, and there's a flat-screen TV and mini fridge. The only downside as far as I can see is that the breakfast isn't complimentary. I believe it's about $12 for a breakfast buffet? Nah, I think I'll pass. Overall, the hotel isn't bad. We saw a group of people at a family reunion and also a few younger couples who were spending the day at Six Flags. I would highly recommend it for anyone who wants to explore the East Bay or just visiting Six Flags. read more

Very uncomfortable bed! Ghetto area. Three cars were broken into in the parking lot during our stay. They need a security guard roaming the property. Not worth the huge price. Hotel is not even nice. Pool is not heated. read more

We went for Labor Day weekend to visit Napa Valley but because of short notice they were all booked so we ended up booking here, it's not that far only about 10-15 min away. This hotel was very nice, clean & extremely comfortable. There are lots of restaurants & stores within 1.5 radius, that was very convenient for us. The staff was very kind my navi went off so the the front desk would print out directions to wherever I was headed. Overall we had a great stay and it's only an hour away from SF :) read more

The rooms are pretty big & the sofa lounger is super comfortable. Great way to relax after 6+ hours of walking at 6 flags with 3 kiddos & a double stroller?!?! The check in service was quick, prompt & professional. The location can not be beat. It's literally right across the street from the theme park. I think it's closer than the parking lot lol. Didn't really try the on-site restaurant. Seemed over price & previous reviews didn't make it appear pleasing. Had a little issue with the free WiFi, but the on-site IT person resolved the problem quickly & patiently. Overall, great experience & would definitely book again... I got the room for $126 night over Labor Day weekend on Priceline! read more

As a person who has spent the last 10 years of his professional life living in hotels, a good the hotel is one that when you call for the items you left on your room after you checked out you hear "yes, we have it." This is not one of those hotels, although it has MARRIOTT in its name. Even it is just a bag of dirty laundry! read more

Kids are starving, we were told pizza was served at 5...we try to order and were told it will not be ready for 45 minutes....after waiting 2 hours...we try to order at 8pm and they are sold out...really bad read more

I had a very poor experience here with the current manager, Ms. Jennifer Gee. My family and I had stayed here a couple of years ago, and had an unpleasant experience. The manager at the time was kind, and offered us a complimentary voucher to makeup for the unpleasant experience (a noise interruption during the night at the hotel). We tried multiple times after this to attempt to use this voucher, but due to the numerous turnover of managers there no-one would get back to us. I tried most recently to redeem this voucher. I thought this company would actually be customer service focused especially to past customers who would use this hotel during stays to Napa. I was completely wrong. I spoke with Ms. Jennifer Gee, who in a cold tone, said she could only offer a discount off the current rate. "That's the best I can do" She said, despite me attempting to explain why we weren't able to use the voucher in the past. I attempted to contact her to discuss why the voucher wouldn't work but she ignored my phone calls, but yet when I had a friend called she answered right away. I would stay away due to the poor customer service, and the lack of service from Ms. Jennifer Gee. read more

The location spoke to the rude manager about rooms and was greeted with grief and rudeness. Manager was unable to accompany the amount of people and spoke to use very unprofessionally. Manager was a black young male in which treated us with the most disrespectful tone and was treated horribly. We do not recommend this facility/location. Please avoid at all cost. Room was dirty prior to arrival along with unwelcoming staff. read more

DANGEROUS PLACE! If I could give 0 stars I would! We stayed here and our vehicle was broken in to during the early afternoon. We had thousands worth of items stolen and damages to our brand new vehicle. We were visiting with our 2 young children for our sons birthday and all our personal belongings were stolen. Very traumatic experience all around and the hotel could care less. This property does not represent what I would think Marriott stands for. They have no security cameras and guards only patrol the parking lot at night while theft happens during the day. They have multiple car burglaries in their parking lot every month. Look up their address on Vallejo police reports crime incidents and you will see how common this happens. Still the hotel does nothing to protect their guests. So disappointed. read more

The hotel is right across the street from the Six Flags park. Come on, you can't do better than that. We got our tickets through priceline.com for $60/night; that is about 50% of regular reduced price. The staff was increadibly friendly and very helpful. The room was clean, and although we had some problems with the movie we order, they went out of their way to please us. An additional perk, was the parking. They allowed us to stay in their parking lot free of charge (they charge a fee to park visitors) even though we had already checked-out. My family is definately coming back to this hotel. read more

Over priced dump. This is a pet friendly facility but they don't disclose this anywhere so beware. If I want to sleep with cats and dogs I'll get a room at a shelter. Rip off on the price. Normally rooms are $125 plus, Saturday night they are $220 plus. This is a 1.5 star property. read more

Spent two nights here for business trip. THE GOOD: Clean room and bath. Free Wi-Fi (but hey, everyone does that). Room AC is fairly quiet. No surprises. THE BAD: A bit old and worn here and there. Bed just so-so comfortable. No microwave. Refrigerator barely above room temp. No free breakfast - It's $12 for what other places give you for free in this price range. read more

My 2 grandsons and I stayed here July 2, 2018 after our visit to Six Flags Discovery Kingdom which is across the street. The staff was great, rooms nice and clean, safe, and not to mention the convenience. I highly recommend Courtyard Vallejo. read more

The rooms are great. The check in staff - great. The bistro where they claim you can get too, the worst. All I wanted was a bottle of water at 8:15 pm. Couldn't get through the line, of two people. I stood there for 45 mins and could get them to gets anything. Awful. read more

I'd give this horrible hotel a zero if I could. My friend od'd at this hotel today and none of the staff decided to help until I dragged her body to my car where I realized I lost my car keys. Then once the body left I asked the staff to help me look for my keys so I can leave this traumatizing situation but they basically told me to deal with it on my own. Oh and I asked for a refund but I guess Im the least of their concerns because I made a comment about the police. Thanks for nothing tho :) read more

Regarding the staff/services: This was the hotel that the whole wedding party and family stayed at for my brothers wedding this past May. I booked my room using the eight-hundred number on the website. The clerk was friendly and helpful. They used my credit card over the phone to hold the room. I shared a room with my mother the first night, but had a different room booked under my name for the next two. When I went by the desk on my way in, I confirmed my reservation for the next two days for two queens. I specifically requested that they use my card to pay for the room charge and that I did not want them to accept anyone else's card. (Mine, of course, was the one they already had on file through the reservation) The next day, as I was preparing for the wedding at the reception hall, I got a phone call from my boyfriend saying that they had messed up the reservations. In addition to that, in order for them to check in, they had asked for his credit card. This was despite the fact that I had asked them not to the day before. I had to drive all the way back to the hotel, in order to fix the situation. One queen and a fold out was what I had been assigned. My brother, who was also checking in, had just found out that he ended up with two queens. Our reservations had been reversed! He and I simply said that we would switch rooms. No worries-we thought. It took the clerk about twenty minutes to adjust it in their computers and give us new room keys for some reason. When it came time for check out, I ended up driving to find an ATM and paying cash. I did not want them to make any additional mistakes/charges on either of the TWO different credit cards they now had on file. My card was charged back after three days. My boyfriends card took ten days. Even after I paid cash. The disorganization of this facility makes me not want to visit again. Regarding location: There is a fantastic 9 hole golf course that is .5 miles away from this hotel that is a must! It use to host off-season horse racing, but no longer does :(. You can see (and hear) the Six Flag's roller coasters out your window. Very close to Napa. read more

This was a very pretty hotel. The room was tastefully decorated and clean. Very modern with accommodating staff. The pool was cold however, and I had to ask for pool towels twice. We could have stayed somewhere cheaper but since our plan was to just cross the street to Six Flags it was a perfect location. The main selling point was a free breakfast buffet listed on the website, I figured the time and money we would spend on breakfast would even out the cost to stay there versus somewhere cheaper up the road. Sadly, we were told in the morning that THEY NO LONGER OFFER FREE BREAKFAST (or coffee~except in your room). They do have an inhouse Starbucks if you want to pay for that. I would consider staying elsewhere next time (and calling to check amendities). We ended up paying $42 at IHop for breakfast and the difference of $40-60 versus a different hotel. read more

I've stayed at this hotel twice and both times is was terrible. The biggest issue is the bed, they are beaten down like an old car. I thought let me try a different room, but nope it's the same, just beat. In total I've tried four room and had the same outcome. Next is the A/C system it sounds like a little man is inside playing the drums or popping popcorn. So, that makes for some great sleep. I informed the manager and nothing was done or could be done. I wouldn't recommend this hotel at all. Another issue is the marijuana smell in the hallways. The smell is so intense at time it makes you feel like you're in a Cheech and Chong movie. read more

Not the best hotel and not the worst hotel. The place was clean and friendly staff. When we advised about a bed being broken we were offered a room swap. Always willing to help. The bistro after six flags is closed for the night is packed. Be prepared to wait. And for the pool. It doesn't seem to get a crowd till about 9pm. If you have a pool view be prepared to go to sleep with the noise. All in all not a bad place. read more

First time bringing a group here. Things were a bit confusing but Marielle at the desk made sure we were taken care of! Great service from entire staff but Marielle rocked! Thanksa read more

NOT EVEN WORTH 1 star. But I had to rate to post this.... After a fun day at six flags discovery kingdom, I'm a 31 year old male and my partner and I stayed at the courtyard Marriott right across the street from the venue. Whilst having drinks at the bar a gentleman blatantly called me and my boyfriend on multiple different occasions "faggots" and even continued after I went to the front desk gentlemen because the bartender was no where around..... at all..... couldn't be called over. While the gentlemen from the front desk was their the man even continued to call my partner and I "Faggots" right in front of employee, and guests in the lounge, he continued on about how black lives don't matter blah blah racist bullshit BLAH! the front desk man did nothing while this is being said right in front of him!! NO ONE did anything to make sure we were ok, or even remotely comfortable! In fact the man didn't try to remove the man or anything at all! Instead what happened is the lazy bartender FINALLY, arrived and was brought up to date. The gentlemen calling us names was still doing it. And I started to get upset, you're not gonna call my partner and I a faggot and not here about it. However despite my anger I held back, but got slick in the tongue back. NO EMPLOYEES WERE STOPPING THE MANS MOUTH! So I shot back and IMMEDIATELY I was removed from the bar! What the fuck?!?!DO NOT stay here they do NOT care about your safety, well being, or comfort!!!! This place is trash no wonder it's 3 stars FOR A MARRIOTT!! read more

Very subpar. Room was not very clean, bathroom was filthy. Tub was black with dirt and the baseboards in the bathroom were disgusting. Our room smelled very badly of smoke. Carpets through the hotel dirty and stained. The lobby is very nice and kept up well. Too bad the rooms aren't the same. Walking distance to 6 Flags. read more

Although the facilities are adequate (clean and fairly modern rooms), the service at this establishment could be improved. My friend and I were recently attending a conference and stayed here because it was fairly close. After we arrived there were several incidences where they did not apologize for an error on their part. This included giving my friend a drink containing something she was allergic to (after she clearly mentioned that she was allergic to it) and not apologizing at all for the mistake. Unless you were going to the amusement park across the street, I would suggest looking for a different place to stay. read more

Again, much like my stay at the Travelodge at the Presidio, this experience was made all the better with good customer service! We showed up here early much earlier then our check in time and with the intention of getting checked in and over to Six Flags. The issue was we were traveling with one of our pugs and obviously had to get him situated and comfortable. I do not remember the name of the lady at the front desk, but for starters, she was all smiles and so polite. After asking if we could get an early check in, she initially said there were not any rooms ready yet. We then explained we were traveling with a small dog, and she immediately looked for ways she could accommodate us and made it happen. She even offered to watch him at the front desk, were he small enough (which he would have been) though I am not sure that would have worked as I would not want to inconvenience her so much, but it was a generous offer. We spent the bulk of the day at Six Flags and returned to the hotel at about 9 p.m. The hotel has a decent bar and serves food until 10 p.m. The menu is straightforward and simple, some sandwiches, pizzas, and I think there were a few salads. We enjoyed a few drinks, relaxed in the ample lobby on a couch, of which there was plenty of seating available, and proceeded to unwind. I had a turkey BLT, served on white bread, and while I wouldn't place it on my sammich board (didn't meet the requisite awesomeness requirement) it was good enough and hit the spot. We also ordered a pepperoni pizza, which the kids seemed to enjoy well enough, I wish I could comment myself about it, but they were not willing to share; guess they were pretty hungry themselves. Here, again, the staff also made a huge impression, they were just incredible helpful, polite, and accommodating; I know it is easy to say that they work in hospitality and that is the expectation, but it never ceases to amaze me how some people in that line of work forget that hospitality is their job. This wasn't the case at all here, and everyone was spot on, I did enjoy my stay, though it was brief. The room accommodations were good, the bed was comfortable enough, everything in the room worked and we had no issues at all. On a side note, for the time being they are in the midst of a remodel, so there were some areas that are off limits for the time being; they advised us of this as check in and it was not an issue in any way. I would even say that despite the remodel, aside from seeing evidence of such, I never heard any noise or disturbance related to the work. read more

This sux because I want to give them a 5 star rating for customer service and hospitality,BUT I can't because some young punks went around in the parking lot and broke out my car window and 9 other car Windows while we were asleep..VPD refused to go out because we have to catch them in the act and all they give us is a website to flie a report..The mgr didn't give 2 fucks and he said it was park at your own risk even though no signs read that, so we are basically SOL..So if you decide to stay here, REMOVE EVERYTHING from your car and BEWARE! read more

On arrival was greeted by friendly staff. Room was ready and comfortable. Was a very nice and peaceful stay. Check out was a breeze and they thanked us for doing business with them... Keep up the great work. read more

had the distinct pleasure of having to stay here new year's night after a few failed name your own price bids for a 4 star in napa. i must say though, our night here was quite entertaining, especially to us insomniacs. the first thing that was questionable was the weird smell i happened upon when walking into the bathroom. it just smelled not clean at all... like lingering pee and poo smells, though it looked pretty clean. i was the only one who smelled the nastiness of course. so i dealt with it by spraying body spray in there. i can't really speak to the comfort of the beds because little time was spent sleeping. nooooo not like that, we were too busy laughing at the noises in the rooms around us (i.e. THIN WALLS). we were also busy trying to spy through the peephole the couple of fights that broke out in the hallway just outside our door & catch a glimpse of the youngish guy screaming "white power!" and threatening to kill everyone in the hotel and set it on fire. sooooo AWESOME. don't get it twisted, it's not that i thought it was unsafe or anything, ghetto maybe. but i never thought anyone was gonna storm into our room and set us on fire. we both actually felt quite at home amidst the chaos. the lesson we learned: when you stay the night at a hotel across the street from an amusement park = too many kids that get beat on the middle of the night and have to listen to their parents have sex on the bed next to theirs at 4am (i.e. crying babies &/or giggling kids). positives: the front desk guy was nice. & our bathroom had lots of fluffy towels. the lighting wasn't so bad once we rearranged the furniture and lamps. black out curtains are always awesome too. would i stay there again by choice? hell to the NAH. the free wi-fi fucked up the operating system on my smartphone. SOOOO not worth the money i paid. read more

Our stay was great other than the screaming kid next door. The walls are not sound proof at all so if you bring your kid please be courteous enough to take them outside the building so that they don't disturb half the people sleeping! read more

My sister, her husband and their six children are currently staying here during an extensive repair to their apartment is being done. They have been treated despicably. During check in they were told since the property management company was paying for the room that that they did not have to have a card on file. The next day the manager comes and says they do. They had to call the person who made the reservations to come down and give her information. Then the hotel put them and their children into two separate rooms far away, their children are 10 and under. That was corrected the following day. Then she leaves the room for housekeeping to come and then they don't. She calls the front desk and they say they are "short staffed" supposedly but what did she need. She asked for a vacuum and towels and the beds refreshed. The maid comes, gives towels and no vacuum and when prodded she says something in Spanish my sister cannot understand. My sister worked there a few years back and she said she was told that the maids there won't clean the rooms of people who have children. Huh?? That's their job!! Book somewhere else or try Fairfield if visiting six flags, it's not that far away and has many different variety of hotels. read more

I've stayed here a few times rooms are decent and comfortable get a king if u can not a double most of the staff is friendly all except one girl by the name of Julianne she is young and very rude the staff really needs improving on customer service the plus side is they give u a late checkout at 1 pm incase u want to sleep in overall is decent nothing to rave about but decent u must remember it is vallejo so u can't really expect too much read more

I cannot recommend this hotel. It's not in a very safe location. There were sketchy people in the parking lot and the elderly security guard really didn't inspire confidence. The rooms are dated. Basic beds and bathrooms are old. The hotel is very noisy--heard music all night long. I would never stay here again. read more