I really wanted to like this resort and had high expectations based on everything I had heard and seen on social media. Our stay had both highlights and disappointments, which is the only reason I'm giving 3 stars otherwise it would be a 2. The biggest positive was the staff. Every employee we interacted with from valet and the front desk to housekeeping and Blend was genuinely warm, welcoming, and professional. They made us feel like valued guests, and the resort grounds are beautiful and well maintained. Aside from a few asthetic issues the rooms were very clean. Unfortunately, the overall guest experience didn't live up to expectations. One of the amenities we were most looking forward to was relaxing by the pool after a day of travel and wine tasting. While the pool stays open into the evening, food and beverage service ends early, and outside food and drinks aren't permitted. With a standard 4:00 p.m. check-in, that leaves very little opportunity to fully enjoy the experience the resort advertises. Random observation and I can only speak to the adult pool (they do have 2) I'm no math wiz but the chair to guest ratio does not math in a resort with over 400 rooms in Napa where you are bound to have more adults than minors. We also experienced several maintenance issues throughout the room, including the carpet, a faulty light switch, and an exterior light fixture. While none of these issues alone were major, together they reflected a level of upkeep I wouldn't expect from a resort charging upwards of $500 per night. For the price, I would suggest looking at other options in Napa before booking. read more

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Okaaaay!!!! Meritage has redeemed itself! I have changed my stars from 1 to 5!!!! I got the nicest follow up call from Manager Marissa(God I hope I got her name right) right before we were leaving the hotel. She went above and beyond to make this right!!! After she looked everything over and sincerely apologized for what happened to us, she credited our bill and waited for me to check my emails to ensure EVERYTHING was to our satisfaction. It didn't stop there, while I was on the phone with Marissa, the hotel room phone rang. My husband answered and was told that the market at the resort said we could come in and whatever we wanted there as it was on the house. I'm not sure how they heard about what happened, but that was totally unexpected! So, despite the experience from check in to room change to being charged and uncharged for in room service that was unilaterally canceled with no notification, someone, somewhere at the resort took steps to make it up to us literally right before we were walking out of the door. GREAT JOB MERITAGE - we WILL be back to the Meritage I've come to know and love!!!!! Ps - if Meritage management is reading this, I pray I got the name correct for the wonderful manager that helped me on 9/6/26 at approximately 1112 am. I'm sure she will remember me, if not the confirmation number was 7939138183-1 and we were in room 4217;). Please make sure she knows how much we appreciated her follow through to ensure we were taken care of and thank her for not just saying Meritage apologized, but showing Meritage apologized and standing on that!!!! JOB WELL DONE!!!! read more

My family and I stayed at this hotel twice within a two-week span to attend concerts. Unfortunately, both stays were lackluster, and we will never make the mistake of staying here again! I want to start by saying that most of my interactions with their staff were extremely pleasant. They seemed to be doing their best with the resources they have. That said, they need more support! During our first stay on August 22, 2026, we encountered several minor issues that didn't warrant an initial conversation with management. These included long check-in lines at the front desk, unusually long waits for the valet to retrieve our car, lack of staff support at the family pool, and repeated requests from the front desk for the same items needed in our room. Since this was our first time staying here and there was a large concert, we assumed they were overwhelmed. My wife completed a survey after our first stay, which prompted an email conversation with the Managing Director, Paul Maddison. He referred us to their People & Culture Coordinator, Natalie de Anda, who promptly called and tried to make up for the experience. She mentioned an upgrade for our next stay and assured me our experience would be better. We returned two weeks later, on September 6, 2026, for a second concert. Unfortunately, the second experience was worse. After arriving in town early to avoid the long check-in line, we still found our rooms weren't ready by the 4 pm check-in. Multiple guests were having the same experience. Because of the late check-in, my kids couldn't do the activities we had promised them, and we had issues with our off-site dinner reservations. We avoided using the valet service after our first experience, only to find their electric vehicle charging stations, four in total, located right in front of their valet station, occupied by non-EV cars. I later realized the room we stayed in was the exact room we initially booked, so there was no accommodation for the issues we experienced during our first stay. After our second stay at the resort, I reached out to both Mr. Maddison and Ms. de Anda again, but I received no response. The resort is a beautiful location with great potential, but without adequate staff to handle guest volume and with a lack of follow-through from management, I will never stay here again. If you are coming for a concert, I strongly suggest you stay off-site. read more

I really wanted to like this hotel. But so many things happened. My friend checked into her room and housekeeping left a dirty towel on her table. No apologies from the staff they just removed it. My other friends room sink backed up and she had black stuff in her sink - gross again no apologies- maintenance came and took care of it. I went to get my welcome cocktail but I guessed I push redeem too many times when I went to bar they said it was already redeemed. I went to front desk and the gentleman told me there was nothing he could do. Well, then, this is a really nice supervisor came out and she fixed the app for me. I actually never did go back and redeem my welcome cocktail. The room was clean the bar staff was incredibly friendly, the front desk people were OK. Would I stay here again? I'm not sure for what we paid for the hotel. You would think you would be getting a much better experience than we did. read more

The Meritage is a pretty sizeable resort in Napa. Check In: The check in was a bit of a disappointment. The line was very long and we waited around 20 to 30 minutes just to make it to the front desk. As the second experience you have on the property (the first is the valet), this felt like a bad start to the stay. But once we made it to the desk, the attendant was friendly, accommodating, and gave a great overview of the amenities and benefits associated with our particular stay. Decor: The overall decor/theme at Meritage is modern vineyard farmhouse - think neutral tones, large windows, and exposed wood beams. It's beautiful, current, and feels elevated. Service: As noted above, check in was solid. And when we asked for a late check out in line with the credit card benefits we have, we were pleasantly surprised to receive a late check out that extended well into the afternoon, which allowed for us to enjoy the property even longer. We had to ask for our room to be cleaned which was a little disappointing. We weren't advised at check in that we needed to ask and for an upscale property that charges a premium for rooms, this was a service that we expected to be included without request. Room: The room was great. Spacious -- has an art deco vibe. The bed was very comfortable. The bathroom shower is a good enough size with good water pressure. The vanity on the bathroom is modern with an electric mirror that allows you to tailor the lighting. There's also a coffee station, a desk, drawer for clothes, and when we arrived there were two complementary bottles of water and a bottle of red wine. Amenities: As to the pool, I appreciate that there are two -- a family friendly pool and an over 21 pool. For that, you can forgive the size of the pool, which isn't terribly large. There also a hot tub as well, which was nice for the weather during our stay. I will say that they were fairly lax about enforcing the age restrictions at the pool as on our last day a large group with several children invaded the area. There are several restaurants and lounges and even a little bowling alley, which is such a cool addition to the property. Overall, we had a pleasant stay at the Meritage. Though for the cost, I expected a little more at that price level. I'd stay again if offered at a lower price point. read more

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Beautiful resort in Napa that we booked for 3 nights during the summer this year. I booked a 2 bedroom signature suite and it was clean and spacious. They offered water, nespresso/pods, a kitchenette, a bunch of supplies (pots, pans, utensils), and dining table. It was really great when traveling with 2 young kids to have a stove, microwave, and refrigerator available. Prices in the summer are pretty steep around $1200-1500/night. It was gloomy the mornings of our stay, so we stayed around the resort and took walks around the property. The property is split on both sides of a main street, so there wasn't exactly a great walking trail for strollers, but we made our own path by walking until sidewalks ended. The "vineyard walk" the property advertises is also up a flight of stairs, not paved, and definitely not stroller, small kid friendly. Multiple lawns were also closed off during our stay for events, so the places we had envisions for my son to just run were basically not available. By the afternoon, the family pool was a fun spot for my son to burn off some energy. The pool was still cold-ish, but we still had a good time. The jacuzzi time was also super fun. Food options and room service options were not super family friendly in my opinion. There was a single vegetable option on the room service menu. For our last night, I ended up just DoorDashing food so we could get a bit more variety. We also had a not-so-great experience on checkout day where someone from Housekeeping (not the housekeeper) knocked aggressively on the door 3 different times around 9am while my daughter was napping to ask when we were checking out when I had communicated with the front desk that we'd be leaving at 12pm AND the DND sign was on the door. That was disappointing. Overall it was a good stay in Napa, but definitely not the family friendly resort experience I thought we would have. Probably a resort better for friend trips, couples, families with older kiddos, etc and not so much with small kids like mine! read more

UPDATE: After several conversations with management, The Meritage issued a 50 percent credit to my sister's card. While I still believe a full refund was warranted, I appreciate that they ultimately made this adjustment. It does not change our original experience or the inaccurate way parts of it were later described publicly, but in fairness, I wanted to acknowledge that the credit was received. read more

The Meritage Resort and Spa - Promised a view of the stage, and this is what we got. - Hotels Near Me - Napa, California

This was our third time staying here and each time has been just as good as the last. This resort has several dining options and wine tasting rooms on the premises so you never really have to leave. For a quick weekend getaway this is perfect! Our latest trip was good but not great. The staff, as always, was the highlight but we couldn't truly enjoy everything The Meritage had to offer as they were in the middle of their Summer concert series. We aren't opposed to live music, but when you're trying to have a peaceful getaway it does change the vibe. This resort is a great stay but we won't be booking during the summertime again. read more

This is often a concert venue on weekends - the concerts end by 10 pm and most first rooms are pretty well shielded from the noise. The restaurant, Olive & Hay, is top notch with beautiful plating and innovative flavor combinations. Lobby areas are spacious. The adjoining vineyard offers a pleasant short walk. The spa is very overpriced, but it's uniquely located inside a former underground wine cellar. There is ample parking, even during concerts. Staff were all very pleasant. Toiletries and bedding were nice quality and the room and shower were spacious. read more

The Meritage Resort and Spa - Spacious rooms - Hotels Near Me - Napa, California

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I stayed at the Meritage Resort and Spa. The room was clean and was upgraded to the second floor with a balcony. The customer service was top not all the way through my trip. They have a few restaurants on site and a great adults only pool which is perfect when you just want to relax. Glad they also have an option of a family pool only as well. I will definitely be back soon. read more

The Meritage Resort and Spa - Hotels Near Me - Napa, California

Very impressive we stayed for 2 days, attended the Morris Day & the Time Concert with Sheila E who was amazing. My husband purchased these tickets in February for front & center stage. I was right in the front row right dab in the middle.. perfect spot. For the price we paid the conceirge, front desk & valet needs alot of work. The AI they have to basically royre your calls to a voicemail...Not Good. Property is Gorgeous though we'll totally go back. read more

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My business partner and I went to stay here for are business meetings We dined at all of the outlets at the meritage hotel Best out let was ember steak house Was amazing chef Nicole came out and talked with us that was amazing. We tried olive & hay for breakfast and dinner. The Executive Chef Patric we had the pleasure of meeting and chatting with him. The resort was amazing service was impeccable. Every worker greeted and acknowledged us were ever we were walking to. Keep up the great work. We will be back soon. Thank you read more

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The Meritage Resort is amazing!!! People Food Ambiance I definitely recommend you add this place to your itinerary when you come to Napa. Tell them Julianna Hart sent you! read more

The Meritage Resort and Spa - Golf clubs - Hotels Near Me - Napa, California

The Meritage Resort and Spa is a beautiful resort and a nice place to stay while visiting Napa Valley. Upon check-in, guests are welcomed with a glass of champagne, which is a fun and festive touch and sets a celebratory tone right away. Around 5 PM, the resort offers a small wine tasting near the front desk. When I say wine tasting, I truly mean a sip--the pours were extremely minimal. The gentleman serving was noticeably more generous and friendly with another couple and even offered them a buy-one-get-one coupon for a winery tasting about 30 minutes away. When I asked what he was handing out, he seemed hesitant, but after I directly asked if I could have one as well, he did provide it. Overall, this interaction could have been handled better, and it would have been nice if all guests were made to feel equally welcomed and valued. We were there for an industry gala, and unfortunately the food fell short. The salad was very light on dressing, and the beef was dry and underwhelming. That said, the bartending team did a great job during the event and was one of the highlights of the evening. The next day, I stopped by the spa to inquire about services and pricing. Surprisingly, there was no printed price list available. I had to stand at the reception desk while the attendant read each service aloud. A 50-minute Swedish massage was quoted at around $250, and the overall lack of preparedness and professionalism didn't inspire confidence or make me want to book a treatment. On a positive note, housekeeping was excellent and kept the room very clean and tidy throughout the stay. Did an afternoon celebration wine tasting flight at their winery storefront across the way and it was enjoyable. We sat on large comfy lounge chairs inside and wasn't rushed to move onto the next tasting. Service was good. We had a nice lady with dark hair helping us. Overall, while the resort itself is lovely and Napa is always a fantastic experience, some aspects of service, food, and spa operations could use improvement to truly match the luxury atmosphere the property aims to provide. read more

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I've been once back in '17 for a gifted massage at their Spa Terra, but most recently returned for my [new-to-me] company's 2025 holiday party held 12/6. Valet parking was covered by the company, and the valet service itself wasn't too bad/long of a wait. Check-in at the main lobby opened at 4PM, I arrived around 4:03PM and this took forever. I was in a line that snaked through the lobby past the bar and the ATM machine! This took almost 45 minutes just to get to one of four or so counters for hotel registration and room check-in. There were definitely at least two other company holiday parties concurrently that night at other areas of the resort. Since it was booked by corporate I didn't have full room details but ended up with a Meritage King room on the 2nd floor, $100 on card for incidentals. The Trinitas Cellars complimentary bottle of wine was a nice touch. The shower did take awhile for the water to heat up though. The electric mirror with ring light and backlight was neat, and the magnified swivel mirror on the side. TV, wifi, Keurig were fine. Did not avail of the shuttle service to downtown Napa, the pool, fitness or wellness. There were optional reservations for ice skating rink, igloos, fire pits, bowling, or the Crush Lounge too. I also noticed events such as the pop-up Abominable Bar, photo keepsake experience, brunch with Santa, or tea with a Princess. I also noticed the chapel "Our Lady of the Grapes" but left on Sunday morning after the 9:30AM Mass had started. The reception/cocktail hour was held at the Oakville Terrace from 6:00-7:00PM, and the Dinner/Holiday Party was in the Carneros Ballroom from 7:00-11:30PM. The Oakville Terrace is a covered venue (tented for the cold weather) for up to 295 guests; the Carneros Ballroom can accommodate 800+ guests. The reception had a mix of sitting and standing tables, 3 separate open bars, a table for seating cards, and a photobooth setup. This did feel pretty crowded though. One open part of the tent to the outside, otherwise the rest was enclosed. I only got to try 2 of the passed appetizers going around. Once the ballroom doors opened at 7PM, seating was first-come, maybe 8-10 people per table? There was a DJ and dancefloor in the middle of the room too. The dinner was okay. For some reason our table received the salad before the bread, and the bread was handed out individually and not a basket for the table. We started with a beet salad with roasted beets, herbed goat cheese, compressed (?) watermelon, sliced radish, and citrus vinaigrette. The main course was either a meat, fish, or veggie dish. Upon original RSVP in October, the menu for the entrees was listed as: - Filet of Beef with sauteed brussels sprouts, chestnuts, wild mushroom, red wine essence - Sea Bass with celery root puree, grilled corn relish, organic mini rainbow carrots, smashed red potatoes and roasted garlic - Stuffed Portabello with julienned vegetables, butternut squash puree, and pressed potato. In reality, what we got was: - Prime New York with potato pave, caramelized cipollini, roasted broccolini, chimichurri sauce - Pan Seared Bass, celery root puree, glazed baby carrots, grilled artichoke, kaffir lime, beurre blanc - Stuffed Portabella I had the steak, sans steak knife. This was a struggle to cut and eat as the end cut was tough and fat not rendered, pretty rare. The one broccolini was overcooked compared to the other piece, and the potato pave was the best part. I'm not a huge fan of onion. I wish there was an herbed butter or something for the steak, or more potatoes. Dessert was a flourless chocolate cake with creme anglaise. The wine was flowing all night, either the chardonnay or cabernet. The entertainment was fun. 11AM checkout was simple with drop boxes for room keys. read more

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Great customer service! We were here during the concert. It's very crowded but people were very nice. We booked through Costco, resort fee covered, free wine tasting, and $50 credit for hotel food. Tiffany was very nice and helping us with our room situation. The bed is very comfortable and room is clean. Great trip! read more

Took a mother/daughter spa get-away to Napa. It has been awhile since I've stayed at Meritage but from what I remembered, I really liked their spa. They have two properties across from each other with plenty of amenities, wine bars, restaurants, spa, and activities, that you technically dont have to leave. When I checked-in at front desk, customer service could've been better. The young lady ran through information and it didn't really cover everything or was clear so I had to ask questions. Couldn't get past the fake smile so I came back the next day to hopefully get someone else and Eric was genuinely helpful which I appreciated. I also tried to get assistance at the concierge's desk on day 2 for other questions about the spa. But I was told by that lady concierge that she couldn't help me and she didn't know where the other concierge was. I dont want to hear what you cant do for me. So that's why I gave 3-stars because customer service needs improvement. Customer service is everything especially when you first arrive at a resort and when the whole purpose of a concierge desk is to help people. Back to the day we checked-in, there were no complementary water bottles in the room so I had to call twice because it took 3hrs to be delivered. Property is well kept from what I can see and our room was clean and comfy. Disappointed that Blend Cafe and Sora Napa was closed. But we improvised and visited the market. This resort is in the middle of office buildings so if you want a more secluded hotel, I suggest going towards St Helena. However, above the spa cave, there's a really nice hilltop to walk among the vineyards and also a chef's garden. It was a beautiful day in November so we enjoyed that. read more

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This is a lovely spot; however a couple things occurred to make my stay there less than totally enjoyable. First off - had to stand in line for 25 minutes to get registered. The gentleman who registered me said 'this is a very nice room'. Second - I booked a room with a balcony view of the vineyards. I could see the vineyards behind the parking lot - which was my main view. So I did not use the balcony which I paid extra for. Third, there is a discrepancy on my checkout invoice. I have made 3 attempts to reach someone to clear this up. No success yet. All resort personnel were very warm and professional. read more

It's a pretty property with a pool, spa, restaurants, and its own vineyard. The rooms were comfortable and clean. I do wish the toiletries were better quality, the shampoo and conditioner felt a bit basic. The staff was friendly, and having a winery and store right across the street was super convenient. My friend booked a lot of rooms since we were celebrating a birthday, but she was charged for absolutely everything, with zero courtesy extended, which was disappointing considering how many rooms she booked. They were also building an ice-skating rink across the street, which would've been fun to try. Overall, it was a nice stay in a beautiful part of Napa Valley. read more

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Finishing up our fourth and last day here at Meritage Resort and Spa in Napa, CA. Here are some of our impressions. First, while some of the promotional materials may lead one to think otherwise, Meritage is not so much set in the hills of Napa as ensconced in a business park, a heck of a nice one though. First, transferring our car to the valet was smooth as silk, and after we checked in, a porter accompanied us to the room, where he explained some of our lodging's features. The room was wonderful, well laid out with a complementary bottle of wine, a microwave when we asked for it, the TV GREAT, all the amenities we needed. It was pretty quiet except for the noise outside where the trash was dealt with. On that note, we paid extra for a vineyard view, which was a bit of vineyard, some trash processing area, and then parking. We would not pay the upcharge again. At the end of a very long first day, our card key failed to work, causing us to go downstairs twice to fix it, with the staff finally sending a tech to change the batteries in our lock The Thanksgiving day's feast was an wonderful experience, even if the musicians took a while to get their sound levels (which should be background, not so loud that conversation is difficult) dialed in. Our first night's meal at Ember Steak, is reviewed elsewhere here in Yelp, please check it out. Our second night's meal was Olive and Hay, also reviewed elsewhere here in Yelp. On our third night, we went back to Ember to try different dishes and found the screaming, dish dropping, banging utensils on the table baby somewhat distracting. When the group left, it looked like a war zone on the floor where they had sat, one end to the other. The meal was exceptional, the staff attentive. Overall, we enjoyed the on site wine tasting, the tree lighting, the craft booths, the mini store, and the ambiance (if occasionally noisy, we might try room service in the future). We found the last day's High Tea most enjoyable and ended with a good feeling about Meritage for future visits to Napa during the holidays. read more

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Signed up for early check in. It's now 5:00pm... still waiting... Beautiful place, though. Wish I could actually see my room here read more

I am absolutely appalled by how our reservation was handled by The Meritage Resort and Spa in Napa Valley. We had two rooms reserved and specifically called in advance to confirm the cancellation policy for our second room. We were explicitly told that as long as we canceled by Sunday before our arrival, we would not be charged. We did exactly that. We canceled on Sunday, fully complying with what we had been told--and they still charged us approximately $500 for an entire night's stay. What makes this even more outrageous is that we weren't canceling our entire trip or taking our business elsewhere. We continued with our other room reservation and stayed at the property for several nights. Despite that, management refused to refund the $500 charge, even though we had called ahead specifically to make sure we understood and followed the cancellation policy correctly. This is some of the worst customer service I have ever experienced from a hotel, especially one positioning itself as a luxury Napa Valley resort. When a guest takes the time to call in advance, confirms the cancellation deadline, relies on the information provided by the hotel's own staff, and then complies with those instructions, the hotel should honor what its representative said. Period. Instead, we were charged $500 for a room we canceled when we were told we could, while simultaneously continuing to spend thousands of dollars staying at their property. The complete lack of reasonable judgment and basic customer care from management is astonishing. I am mortified, disappointed, and genuinely shocked that a hotel of this caliber would treat a paying guest this way. We did everything right, yet management chose to keep our $500 rather than honor what their own employee told us. I would strongly caution anyone considering booking here: get every single promise and cancellation term in writing, because apparently calling the hotel directly, confirming the policy, and following the instructions you're given is not enough. Terrible management. Terrible customer service. Completely unacceptable. I would not recommend this property based on how we were treated. read more

Booked: 5 days, celebrating our 50th wedding anniversary in Napa. Note: We canceled our earlier reservation at another Napa resort to stay at the Meritage. Requested: Vineyard view, top floor when booking. We were advised we would be placed in a top-floor room with a view. Day 1: When checking in: Front Desk Staff - Rude: "No rooms available on the top floor the entire week we were there," as requested in the reservation. We were situated on the 2nd floor. After our interaction at the front desk, we went to the Director of Front Desk. We were advised that the Front Desk Administrator would take care of it personally. They also would make sure we were moved to the top floor, and that the room would be a top-floor room in the center of the U-shaped building to watch the concerts. Key Point: No mention of the noise from the HVAC unit on the roof. Day 2: No contact with us. Day 3: Moved to upper floor - did have a Great View of the Vineyard and courtyard. Noise: Building HVAC was directly above the room - So Noisy we did not sleep well, nor could we think when it was on. It vibrated the ceiling and the room, and the drone from it was horrific. Room was filthy: Apparently been cleaned in a hurry due to the busy time at the hotel. Floors: - Dirt in the corners of tile floors. Doors: - handprints on the closets and doors into the bedroom from the bathroom. Couch: Stained and dirty. Bed: Old, mattress not comfortable. Suite utensils: No Pans to cook in. Utensils were missing or did not work. No Robes in the room: When asked for a robe, they advised they did not have women's robes specifically. We Mentioned we had one in the previous room. Conclusion: We left a day early. Dissatisfied. Our stay was made worse by being moved to a dirty, unequipped kitchen room and not being told that the entire HVAC system ran the length of the building's roof. We were directly under the mother ship of entire system. It was Very Noisy in that specific room, and we did feel the vibration of the HVAC System. Even when making the reservation, they honestly should have advised us that the rooms on the top floor of the Grand Reserve Building room are noisy. We had considered moving to another hotel in the vicinity. They were all booked. Kind regards Joanne & Rick M. read more

What is there not to say about this resort? From the moment you pull up to the valet the front desk (David) is amazing, the supervisor of the front is great! You must go to Clutch and enjoy some fun. They still have room service and the sandwiches ordered were fabulous. I had a great time and thoroughly enjoyed the respite I had. The grounds are well maintained and all of the staff were very friendly read more

My wife and I got married here about ten years ago, so it holds sentimental value to us. They have a nice wedding venue here if you're looking for the Napa experience. We recently visited again for our ten year anniversary and overall it was a great experience with a lot of new things having been added. The property itself is beautiful, set against rolling vineyards with a relaxed wine country feel. It's a large resort, but it's well laid out with plenty of amenities, including multiple dining options, tasting rooms, pools, and even a bowling lounge. You can easily spend an entire day on-site without feeling the need to leave. The underground spa and wine cave are unique touches that really elevate the experience. Our room was clean, comfortable, and had nice views of the surrounding property. Service throughout the resort was solid. Staff were friendly and helpful. On the day of check in, we arrived on a Friday around 3pm. There was a pretty large line and it took roughly 20 minutes to get checked in. One thing to keep in mind is that it's not within walking distance to downtown Napa. If you decide to drive or hitch a ride, it's about a 10 minute drive to downtown Napa. Overall, this is a great option if you're looking for a full resort-style experience in Napa with food, wine, and activities all in one place. Perfect for a relaxing getaway, whether you're there as a couple, with friends, or even family. read more

Beautiful location. Beautiful rooms. We had an amazing stay. There was the sweetest gal named Neri who helped guide us whenever we got lost (the property is huge) and of course Abdulla from valet was such a gem. So friendly and genuine. We will definitely be coming back! read more

We were there on the Fourth of July for their outdoor venue to see Claypool Gold at their Blue Note Summer Sessions concert series. It was our first time attending the venue. It was very nice, I purchased tickets in the Gold Section but really could have gotten the Silver tickets because the venue was smaller than I imagined and made for a intimate show where everyone had a awesome view. The vibes were awesome and parking wasn't bad. We brought our little one and she had a really good time. The grass is artificial which is nice and soft and no grass stains easy to sit on even without a blanket. The sound was good and I really enjoyed the ambiance. I definitely will see another concert there and the views of Napa are so beautiful. read more

The Meritage Resort and Spa - The Claypool Lennon Delirium - Hotels Near Me - Napa, California

Overall this spa does serve its purpose. It does have various treatment options with a serenity room and eucalyptus steam room. I have been to multiple spas and this steam room is the best. read more

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I would probably rate as 3.5 if I could. This is my third year in a row attending their annual New Year's eve party which I really enjoy! Great band, plenty of seating if you arrive on time, classy ,diverse attendees. This year I bought the NYE package with a room that includes the two party tickets, a king size bed, resort fee , late check out and self parking. Those perks were all great! However I was extremely disappointed with the location of the Bourdaux building we were placed in . It was a separate building from where the party was being held. You had to walk outside ( raining) to access the building. The room was spacious and renovated; however the elevator and surrounding areas is def dated. Some of the lighting didnt work in the room but was excellent in the bathroom. Great lighting and mirrors for makeup application. I wanted tne convenience of being close to my room during the event as well as the bar and restaurant. I would have asked to be moved however I could tell it would have been a hassle. This hotel also had a large amount of families that had lots of small children. Many of these kids were screaming while running up , and down the halls just for fun. I know not a fault of the hotel. Just disappointing that people cant be respectful of other paying guests. The front desk registration, and concierge were helpful and friendly and when we requested a wine opener they quickly brought one to our room.. As I love attending their NYE party I just want to make sure I get a room in a better location. read more

The Meritage Resort and Spa - Spacious balcony room - Hotels Near Me - Napa, California

The front door staff greet everyone and are helpful. I arrived early for my retreat there and had my bags held by valet and went straight to activities meet my group. We enjoyed the gorgeous Estate Cave and the spa and took a walk on the hilly vineyard above the Estate Cave. Then we headed to have lunch and more activities across the parking lot in the Vintner's Room, a beautiful space for group gatherings. I kept trying to figure out when I should check in but each time I passed through the lobby, the line was ridiculously long. I thought it might get shorter later. Spoiler: It did not but the glass of bubbly made it not so bad. I finally checked in and the room was perfect with a spacious bathroom and a bottle of white wine waiting. The bed was super comfy. Both our catered lunch and dinner were good with everything tasting very fresh, and amazing seabass at dinner. The creme brulee cheesecake was not worth the calories though. I took one bite and left it alone. After dinner we went to Crush Lounge. The drinks and food we tried there were just ok. The server added a 20% service fee for our group size and then seemed confused about what it was since it wasn't labeled tip. It wasn't clear whether they really didn't know what it was or if they were trying to secure an even bigger tip. I slept well and the next morning we had a great brunch at Olive & Hay. Great weekend at The Meritage! read more

My friend made the booking and asked me to check in first. After I was all checked in, the gentleman gave me my keys and told me where to go after leaving the lobby. But he never mentioned anything about the resort like where's the ice machine, gym, pool or bowling alley (which I found by myself). Or the bottle of wine and water bottles in our rooms are on the house. We pretty much didn't get a nice welcoming. And our room was ALL THE WAY on the other side, literally the last room on level 3. But housekeeping was great. One of the bell boy helped us with our bags. The pillows weren't that comfortable, but the bed was. The bathroom door was very heavy and hard to close. The tv was a nice size and it could be angled/adjusted. We had a patio but the view was an empty parking lot. The shower had good water pressure. Overall it was alright. The price was a bit expensive to my liking for a mediocre hotel that didn't feel much of a resort. The best part of our stay was the relaxation massage I had over at the estate cave spa. The fridge wasn't working at all and we didn't notice until we checked out, everything we had was warm and leftovers were ruined. I do want to mention there was a gentleman named Francisco? who worked at the pool area who took our party's order. He provided excellent customer service! He was funny and had a great cool, chill vibe. read more

The Meritage Resort and Spa - Hotel pool - Hotels Near Me - Napa, California

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You cannot get through to anyone directly -- everything is through the AI assistant, which is so very frustrating. There was a problem with our bill, and after 2 emails and 3 phone messages, no one is getting back to us. Exceptionally poor customer service. read more

Bautiful property, but the check-in experience significantly impacted my first impression. I spent days researching the perfect hotel to celebrate our 7th wedding anniversary. The Meritage Resort & Spa looked beautiful, upscale, and exactly the kind of special experience we wanted. It was above our budget, but we decided to splurge for the occasion. Unfortunately, our experience started off on the wrong foot. After waiting approximately 45 minutes to check in, we were greeted by a front desk employee who never even said hello or welcomed us to the resort. He simply asked for my driver's license and proceeded with the check-in process in complete silence. Things became even more confusing when we were presented with an additional charge of $686. We had no idea what the charge was for and had to ask. We were told it included parking, resort fees, and a deposit, with a portion being refunded later. A clearer explanation upfront would have been appreciated. The entire interaction felt cold and impersonal. As first-time guests traveling all the way from Florida to celebrate our anniversary, we expected at least a warm welcome and a brief overview of the property. Instead, we were handed a map, given rushed directions to our room, and left feeling more confused than excited. It wasn't until the very end that he asked if it was our first visit. The poor customer service at check-in really put a damper on what should have been a special start to our anniversary trip. Thankfully, our experience improved once we visited the winery Trinitas The gentleman (from New Jersey) was friendly, engaging, and genuinely made us feel welcome! I even told him Thank you for being so NICE! He saved the day! read more

We stayed at the Meritage with high expectations, especially at $600 per night. The property itself is beautiful, but unfortunately our experience wasn't as comfortable as we hoped. The AC stopped working in the middle of the night, and when we called reception, we were told to "open the windows," without realizing we were on the ground floor with no actual windows to open, only a sliding door that we did not feel safe leaving open. On top of that, we were incorrectly charged twice. I had to call three times before it was sorted out. They did eventually refund the duplicate charge and also refunded the resort fee, which I appreciated. Still, being without AC overnight was very uncomfortable, and I later noticed other reviews mentioning the same issue. I'm not sure if I'll be staying at the Meritage again, but I did really enjoy their restaurant, Olive & Hay. I will absolutely return for breakfast there--it was a highlight of the trip. read more

Love this Resort and Spa. The drive to the resort is nothing but beautiful. The scenic vineyards and rolling hills make the drive a vacation getaway. The spa is wonderful--luxurious, tranquil, and expertly staffed--providing the perfect escape for relaxation. The pool is fabulous, offering a serene spot to unwind and soak up the sun. It is always a fantastic day trip destination. read more

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We recently stayed at the Meritage Resort for a girls' trip to Napa and had a really enjoyable stay. The grounds are beautiful, well maintained, and have that relaxing wine country feel. One of the things we appreciated most was that there were several good restaurants right on the property, along with a cute little grocery market and café, so it was easy to grab coffee, snacks, or a quick bite without leaving the resort. We happened to visit during a quieter time when there weren't any events taking place, so the resort felt a bit sleepy. If you're looking for a lively atmosphere, you may want to check the event calendar before booking. The location is convenient for exploring Napa, and having a Costco next door was unexpectedly handy for picking up a few essentials. We booked directly through the resort and received a resort credit, which was a nice perk and definitely worth checking into when making your reservation. Overall, we'd happily stay here again for a relaxing Napa getaway. read more

I actually had a great time despite poor reviews! Summary: came for Merry Meritage 2025, didn't suffer most bad things reported by Yelpers, very cute, comfortable, expensive. Surprised, delighted, happy I came. Countering Yelp: reviews here decry long check-in times, beeping refrigerators, a long time for hot shower water, broken phones, and poor service at the igloos. Check-in time was indeed long but not insufferable (15 min at around 4 pm? Surely got worse in the evening), room phone indeed was broken, refrigerator beeping was not a problem, and the hot shower water came promptly. Note I was in a king room. I did not see what the downers commenting on the ugliness of the nearby Costco and surrounding business plaza were talking about; the Costco is distant and the resort itself is fine to look at. Our stay: we came for one night, Dec 27, and stayed in a king room for the Merry Meritage. We did Pros: -Really nice Christmas ambiance, very comfortable -Ice skating show was a nice surprise and delight (I thought they weren't running any more) -For Merry Meritage, they give you a $50 credit to use on certain things, which we redeemed at the spa -Spa Terra is an awesome vibe, I thought it was so cool to be underground (the overhead drips in the lobby aside...), feels premium. Spent $450 on a couple's massage, got $50 off. -We were "gifted" a bottle of dry white wine in our room which is exactly what I asked for. Of course, it's got to be baked into the room price... -Cute Christmas store to browse, pastries, etc. -Hilly vineyard to walk around in the back is nice -EV charging spots are a nice touch! Cons: -Check-in times are indeed long, recommend you do so early -Room phone was indeed broken -Displeased with the fees. Call me inexperienced but I was not expecting an advertised $275 room rate, then $114 in fees. Lies, all lies... -Ice skating rink is packed beyond belief and the surface is very rough. As with any seasonal pop-up rink, do not expect to do any real skating. -Giant Christmas tree at the ice skating rink would have been perfect had a large section of lights been malfunctioning and off. They were never fixed during our evening their and made pictures kind of impossible. -Beds are overly soft -Service attitude at the spa was kinda lacking Overall, the lack of maintenance that people are referring to is real and I can see how Meritage could, with some effort, be a true 5 stars. But it was a great experience for us anyhow and I wanted to make sure people know it can still be a great stay! read more

The Meritage Resort and Spa - Meritage hotel and spa invoice - Hotels Near Me - Napa, California

The Meritage is the perfect backdrop for an idyllic Napa weekend. We stayed in the Villages and it was quiet, yet packed with amenities. We started each day with coffee and a pastry from Fivetown Grocery, enjoyed in the sunny courtyard. Laid by the adult pool in the main building complete with cabana and poolside drinks during the day. And dined at Ember Steak for dinner, enjoying the intimate setting and fabulous food. Don't miss the Blackberry Sage Margarita! Nothing was short of perfect. It's close to downtown and wineries so you don't miss anything Napa has to offer. read more

The room we received had the loudest air conditioning unit known to ms. We complained the first morning we were there and told that while we were out someone would take a look at it. Guess what end of day we come back and nothing has been done and they ask to send someone then when we are ready for bed. We declined. We requested a late check out and received it. Yet still had house keeping knocking on our door. Finally, they charged me for parking when we had ubered the entire weekend there- I have called and emailed multiple times to correct this and no one has responded- super disappointing. read more

Have stayed here twice and both times the made mistakes on my bill. Most recently they added a charge for $100+ two weeks after I checked out. They charged me for drinks at their bar when I wasn't even at the hotel. Spent months trying to get ahold of their accounting team but they did not respond. I have never seen a hotel so poorly run. read more