My mom had hip surgery here and then stayed on at their rehab facility on the seventh floor…read moreafterwards. The quality of care was excellent! Wow! Everyone we encountered from doctors to nurses to PT and OT staff were super friendly and caring!! The food menu is truly amazing! I was blown away by how many choices there are for every meal, and mom said everything was quite delicious! The only drawbacks are that the facility itself seems to be showing its age, and parking was a bit of a pain. They do have complimentary valet parking on weekdays, though!

Your service in the ER could be a hell of a lot better people wait there for 8 to 12 hours or more…read more It's ridiculous. It's like they don't even care about the patients they have there. They make them wait forever to see them and be treated elderly sick children. It's ridiculous. I sat there for eight hours and did not even see anybody I am in so much pain it's ridiculous. Did not even get to see anybody. It's the worst place ever every time I go there I'll never get in. I always end up leaving it's the worst hospital in New Hampshire. I don't know why they even have a hospital. They don't even treat people there except for the ambulances that go there. They said they want to help people that they're a good quality Hospital to Social solutions they need to solve how they do the ER and treat people because it sucks.

I had a great experience at CMC. Nurses friendly and caring, doctors the same. Will not hesitate to…read moreschedule another procedure there if needed.

Again my husband was in this hospital and it is understood that there are a lot of changes going on…read moreso people should be patient. Anyway, all of the staff from admissions to discharge were fantastic. There are some needed changes such as communication but overall, very pleased. If you had a bad experience write a letter, please don't cut the hospital down for something that you feel was done to you. You are one in a million people they see and care for.

Had swelling,stiffness, and pain in my shoulders and hips. Took tynenok which did not help. Was…read moreexrayed and told I had arthritis.after two extremly uncomfortable days. I went to Va urgent care and was diagnosed with pmr. was given prednisone which gave quick relief. I think the Dr. thought I was seeking drugs and missed the pmr symptoms. Too quick to judge

Brought my son in there today who has a complex and extensive medical history and wouldn't suggest…read morebringing a dog there for care. Worst patient care. Our nurse never came in. Waited 2 hours in a room with a blatant lie of, "the nurse will be right in!" The nurses and providers were at the nurses station the entire time, smoking and joking. Zero regard for patients. We left. Elliot Hospital has become such a joke. Steer clear!!!!

I mean this place is good at what they do the only thing I can say is waiting to see a month or…read moremore to see a doctor about test results. That's a bit crazy to make someone wait that long. But other than that the people i have come in contact with are great.

I am writing to formally report a concerning experience I had during my recent appointment at…read moreDartmouth Hitchcock Manchester. I initially sought care after being advised by an urgent care provider to follow up with a specialist sooner rather than later. When I first contacted the office to schedule an appointment, I was informed that new patients were not being scheduled until August. I accepted this and ended the call. However, the following morning I received a call from your office asking if I could come in that same day at 11:00 AM. No explanation was provided for the urgency, so I assumed the doctor may have reviewed my imaging and felt it was important for me to be seen promptly. When I arrived, the check-in process was smooth, the wait time was short, and the nurse who brought me back was courteous and professional. Unfortunately, my interaction with Dr. Gould was very disappointing. Upon entering the room, his demeanor felt dismissive and rushed. After briefly examining the lump, he simply stated that it was indeed a lump and then presented two options: he could remove it, or I could leave it alone and monitor it. At no point during the visit was I given an explanation of what the lump might be, what the potential diagnoses could include, whether it was urgent or likely benign, or what risks were associated with either option. When I began asking, "What would you recommend...," before I could finish my question Dr. Gould interrupted me and stated, "I gave you two options, you'll have to decide which one." As a patient who is not medically trained and who was understandably concerned about a mass that had been discovered, I was hoping for guidance, explanation, and an opportunity to ask questions. Instead, the interaction felt dismissive and left me without the information needed to make an informed medical decision. Because of this experience, I left the appointment feeling frustrated, confused, and without answers about a health concern that had already caused significant anxiety. I hope this feedback can be used to improve communication with patients in situations where they are seeking clarity, reassurance, and professional guidance regarding potentially serious health issues.

Ok so I guess a lot of folks were wondering what happened to m In Early July 2025....Honestly, I…read morewish I could remember!! I had a motorcycle accident! I was on my motorcycle following my husband on his motorcycle to the beach, like we've done a million times, then all of a sudden I see the sidewalk and the next thing I know I'm coming too (in and out) in the back of an ambulance. I don't have any real recollection of the accident and very little of the days following! I don't know how many IVs one person should have but seems like there was one in every vein!!!! I Suffered a Traumatic Brain Injury and have been in the hospital for 2 1/2 weeks! Being a safe rider, I was geared up; with the most important piece of equipment being my helmet! If I wasn't wearing my helmet I would not be here to tell the story! At least the pieces of it I can remember! Ended up at Northeast Rehabilitation Hospital in Manchester in the Elliot! I have been working really hard with the medical staff and especially with therapy - making progress every day! The cohesiveness of this team has been so amazing! Dr Tower, the Elliot Hospitalists, the nurses, LNA's and therapy staff have been phenomenal!! The level of compassion, respect, care, dedication and kindness everyone has shown me has been outstanding!!!! Nothing like I've ever personally experienced in a hospital setting!! They have got my headaches dizziness and balance at a level where I am Hoping to continue on an upward trajectory and blow this pop-stand so I can go home soon! It will take some time to be back to my normal level of function but with the healing Northeast Rehabilitation and the love support and encouragement of my family and friends (asking for help and knowing I can't, aren't and don't have to do this alone) I am confident I will make a full recovery!! I will be forever grateful that I ended here for care!!!! Robin Danzi of Manchester NH!!

Don't believe the 24-7 hours of support they claim. HOME HEALTH services availability claim of…read more 24-7 is not true. I called their HOME HEALTH 24-7 number, 603-681-3500, at 7:45 am and got a recording the call was being transferred. then, i listened to music for the next 5 minutes. no one answers the phone! i tried a 2nd time and again NO ONE ANSWERS! i called the main number, 603-893-2900, several times and no one could help me. i asked for the RN on duty and she transferred to yet another voicemail in orthotics! the poor receptionist (who was very nice BTW) tried connecting me to Emily, director of HOME HEALTH and I got voice mail. i called back again and was finally connected me to the secretary of the CEO, Stephanie, who tried to patch me through to the director of the HOME HEALTH CARE DEPT. Weeelllll...... it took the CEO's secretary almost 15 minutes to find the head of HOME HEALTH CARE so we could do a 3 way conversation. i'm writing as this is happening. what a circus! I finally spoke to Emily, director of HOME HEALTH CARE, who FINALLY connected me to Mary, manager of HOME HEALTH, who said she wasn't the RN on duty but could fill in for her. who knows where's the on-duty RN?? the whole rigmarole took 45 minutes. unacceptable! i asked Emily why all this happened because she ought to know i was going to say bad things about her company unless they can explain this meltdown. she said she'd follow up with me after she investigates and i'll post an update if she actually does. this company might be ok for hospital rehab services, but from my experience, they do NOT provide 24-7 HOME HEALTH CARE support. have a back up plan if you use them for home rehab... UPDATE #1: i've not heard from the director yet (Emily) but here's what happened: Mary, the manager of HOME HEALTH asked me a lot of questions and said she'd call my doctor, then call my visiting nurse and then call me back. exactly one hour later, she called back and started asking a lot of the same questions. i asked her exactly what i was waiting on and she said "nothing"!? i reminded her that she said she'd call my nurse and doctor. she said she called both but the nurse can't come unless she gets permission for her to come today, Wednesday, instead of their next appointment day, which is Thursday. I see all my docs on Friday and am aghast that it's such a big deal for the visiting nurse to come 24 hours early to see if my issue is really a major concern. as a side note, Mary was just going blah, blah, blah. so i hung up and called the doctor's office myself. if that's what has to be done, i wanted to make sure it got done. i asked the doctor's office if they would give permission for the visiting nurse to come a day early because the HOME HEALTH nurse had not done so!! this begs the question: what the heck did Mary talk about when she called my doctor? apparently she didn't ask for the OK to come today instead of tomorrow. i'm not dealing with "Mary" anymore. that's a dereliction of duty for her not to ask. my doctor's admin said, "oh, sorry, the doctor is in a meeting. she texted me and i'm waiting for her to get out of her meeting to ask that." that was almost an hour ago. so i called the department in Faulkner Hospital where the doctor practices and asked them if any of the doctor's peers could give the ok? Answer: "NO, only your doctor can do that." my response, "ok, well, if my doctor is too busy to send a text giving permission for the visiting nurse, then i'm FIRING MY DOCTOR." (that of course has nothing to do with HOME HEALTH CARE at NORTHEAST REHAB but i just threw it in anyway.) amazing: just to get the nurse here 24 hours early, i'm considering firing my doctor who seems to be ignoring my pleas for help because she's in a "meeting". my doc's office is 50 miles away (in Mass) and i'm not supposed to drive (doctor's orders). of course, they asked if i could drive down. the answer, "not today." UPDATE #2: the doc just called me and is sending the visiting nurse over today to check things out. it is pretty unbelievable that i had to go through 3.5 hours of bull sh*t just to get a visiting nurse to come over and look at my wound 24 hours earlier than planned... UPDATE #3: well, apparently the manager of HOME HEALTH, Mary, has decided that no one there feels "safe" to come over to see my wounds. No one would tell me what was happening until my doctor called to tell me. Wow, i'm 64 year old woman, living alone, who just had surgery and they don't feel "safe" coming to see me because i vocalized my unhappiness about spending HOURS trying to get ahold of them.

Extremely long wait and bad queue management. After a 2 hr wait time, they prioritized virtual…read morewalk-ins while that option was not initially offered. Further when talked with office staff, they were not friendly and do not offer any explanations.

As a retired RN, I was skeptical of seeing someone other than my PCP, but I was very impressed with…read morethe provider. In fact, I may look into ConvenientMD Primary Care when it opens.

Definitely agree with the other Yelpers This place is great…read more! Wonder couple and the massage ( I got a combo ) was great . Very reasonably priced for the care they took (I'm old ). Will definitely return.

Relaxing wonderful leg and feet massage!!!!! The only…read moredownfall is parking is very hard to find but a great place!!!!!!

My mom was here for about two weeks after a hip replacement surgery. I visited her regularly during…read morethis time period and observed the staff and facility and talked to mom about her experiences. The staff seem like the highlight. They all seemed very friendly and responsive, and they do plan various activities to keep the residents occupied. My mom was able to get a complimentary manicure one afternoon. The staff seem to try to take the time to learn about each resident. The physical facility seems very dated and a bit run down. There do not appear to be any private rooms. My mom often struggled to sleep because her roommate snored so loudly. This is not an ideal situation for someone recovering from major surgery. Mom did have physical therapy, but a fair amount of it seemed to be in groups and therefore not customized for her unique post-operative needs. Eventually she did get some 1:1 physical and occupational therapy. The worst part - the food. Mom regularly complained about the poor quality (dinner one night was a hot dog) as well as the very tiny portions. I was kind of shocked myself at how unappealing some of the lunches looked and how small the portions were. Overall, this was not a very great experience. When mom has her second hip done I think we will choose a different place for rehab.

1st time going to a place for help, getting myself back to normal physically. The staff are so…read morecaring, knowledgeable, compassionate, humorous, kind, and will remind you of what you're supposed to be doing or not doing. The patients were great. I made a bunch of friends. I was there for about 2 weeks. We had laughs, if you are having a hard time emotionally, staff would help you through this too. It was amazing to watch the staff do their jobs, with love, concern and compassion. And always trying to make you laugh and show you how important you were to them. Even with the difficult patients.

Today June 15 2020 NH PHASE 2 Covid. We can now eat in restaurants but need a mask on the exam…read moretable at a Dr. office! This practice should tell you when making an appointment that you're required to wear a mask at all times during your visit. After checking in, getting temperature taken (not told what it was) and asked if I've traveled outside of Maine, NH or VT in the last 14 days I was brought back to a room. She then asked me to keep a face mask on. I questioned why I need to wear it in the exam room (I have asthma and severe anxiety when face is covered). She said it was mandatory and would go check with Rachel (NP) to see if they would still see me. She sent Laura (office manager) in to talk about wearing the face mask in the room, said I swore at the nurse and it would be best to just go to urgent care. Extremely unprofessional. As I was leaving Dr Collins (known for 30+ years) was in the hallway and I had a brief discussion about what had just happened in his office and was there to have my ears checked. He had given me a prescription (antibiotic) in April while out of state. Ear pain is back and so am I. He could've taken me in and checked my ears. Instead, told me Rachel is still on the phone (40 minutes after 11am appointment time) and to call in if I'd like a prescription refill. I've had severe dizziness and and vertigo for 2 months, never had an ear infection and my grandfather died of brain cancer. Wow, thanks Doc.

I met with my new PCP Alex Jones. He is awesome! He listens and is kind and respectful and he…read moreknows his stuff. Great bedside manner. Would highly recommend him to anyone!

Horrible, unhelpful, don't care about patients. Avoid this place. Shocking how unwilling they are…read moreto even do basic care.

I just went here for a physical, and they open at 7. The staff is extremely efficient, especially…read morethe girl that checks people in. People can be very rude when things get behind, and she handled them like a pro! Stephanie brought me in for the vitals and once again awesome attitude and conversation! I would definitely recommend going here, the staff should get raises all around for being so happy and professional