every time i go there for one of my cars, its handled well, quickly and all for a very fair price…read more todd, jonathan and pamela are simply amazing and have become part of my extended family!...they do what is requested and point out things i may need to take care of in the future.!..keep up the great work kids!

We drive about 10 year old cars and we have put new AC's in all of them. Recently my Subaru needed…read morea repair and Todd checked it out and got back on the road with a minor repair and it is as COLD as Ever- THANK YOU TODD! We also need a warranty checkup on a Honda Van and Todd handled it like a PRO!! Best experience ever. If you want fair, Come here!

What a refreshing and terrific find in honesty and complete work. After repairing an exhaust leak,…read morethese technicians went even further in finding that I had an additional problem found through their computer's scan. Up front and perfect as I was able to get it resolved apart from thier business' purview. Many thanks to those Super Pro's!

I went in to Ramon's because my Dad has been doing business with them for over 20 years. I wanted…read moreto get new Struts and Shocks for my 2021 Jeep Grand Cherokee 80th Anniversary. Bryan working the counter quoted me about $1200 for the parts to be ordered and for labor. He said that I had shocks all the way around the Jeep. I said ok. I left a $600 deposit to have the parts ordered. When I came home, I doubled checked my research and noticed that I did in fact need Struts in the front of the Jeep and Shocks in the rear. I call back and spoke to Hiram, owners son. Told him what happened and when he looked into it advised me that the Bryan gave me prices on a 2001 Jeep Grand Cherokee. Mind you the"Kid" never ran my VIN or even my license plate. After Hiram, ran my plate, he stated that he would not UP CHARGE me on parts but would leave the labor cost as is, making the total about $1300-1400. I was fine with that. Two days later I drop off my Jeep to have the work done. They had the Jeep the WHOLE day and told me it would be ready by 4:45pm. I go in. Speak with Denise and she can not find my key. Bryan walks in and starts off with "Did Hiram call you"? After that I knew something was wrong. He stated that they could not do the REAR SHOCKS because they didn't know the Jeep used a certain shocks. He told me that the new shocks were $500 each not including labor. They did not find this out until after the Jeep was on the lift (30 minutes before me arriving). Keep in mind I got no call about this issue and had spoke to Hiram twice before picking up my Jeep. I know for a fact that they were not trying to eat the cost of a mistake that was made by their employee. The VIN was never ran nor was the License Plate. How are you working on vehicles and NOT KNOW what parts are needed for those vehicles. I doubt I will hear back from them and that's ok. I will never go back to Ramons again. And just for peace of mind.... This is the 1st review I have ever posted. Do your research. Check their work. If you don't feel right about it. Say something. Don't pay for someone else's mistake or lack of training.

Idiosyncrasy describes Buddy's Auto, and I mean that in the most…read morespecial way and description. He fixes what he preaches: quality work done right at a great price. Their prices are low compared to local shop rates, and accurate for fixing your car the first time. I find the owner's attitude refreshingly honest and forthright. He is a rare individual, a master craftsman and mechanic, and friend.

The worst place to go to I would highly advise no one and I do mean no one take your vehicle there…read moreif you do? Do not I repeat do not let JOHN touch your vehicle this guy is devious childish he will over charge you and he won't tell you what's really wrong with your vehicle do not trust him at all.

The exhaust snapped on my truck, and they were able to weld it together for a cheap price, and had…read moreit done really fast.

We've been customers for a few years and love the service and work. They are always transparent and…read morefair with pricing. I am glad our neighbor recommended Discount Muffler to us.

I always dread receiving a hefty repair bill when I take my car in for service, but P&B Automotive…read moreRepair Shop, located on Broadway near Kolb Road, truly exceeded my expectations. They not only offered reasonable and fair pricing, but the quality of their work was outstanding. My 2015 Jaguar XJL Portfolio required major repairs, and Brett, the owner and certified technician, was exceptionally knowledgeable about my car and the repairs it needed. They were transparent about all costs, and I was pleasantly surprised when the repair was completed ahead of schedule. Finding an auto shop that genuinely cares about its customers is a refreshing experience. This shop is honest and transparent regarding repair costs. Jaguars can be challenging to work on, and many small shops tend to overcharge for their services. For instance, the Jaguar dealership in Tucson charges a standard labor rate of $235.00 per hour. Overall, P&B Automotive Repair Shop is fantastic. Their front desk service was also excellent--easy to talk to and proactive in keeping me updated on the progress of my car. Henry S Customer since May 2025

I went to this shop with a check engine light problem after seeing their reviews on Yelp. I cannot…read moresay enough good things about this shop. The owner / manager stuck with me through a troublesome issue involving a bad part and a couple of trips to the shop. It was all done under warranty and with a smile. I will definitely return to this shop for all of my future car needs. I think the bill was fair and I feel like the owner / operator was open and honest with me the whole time. Other Tucson automotive businesses could learn a great deal from this shop!

honest. thought I needed a new starter for my f-350. Phil could have sold me one $1000. he found…read moreproblem-$95. never go any where else for auto service.

What can you say about a shop that misleads you about being able to work on your hybrid car,…read morefalsely "diagnosed" not one, but two perfectly good hybrid batteries, did not pull the bottom covers off the tow truck thus causing the parts to be lost! They kept my car for weeks after we changed out the first replacement hybrid battery before they refused to do the work they stated they would. To say this shop cost me thousands is an understatement! The cost of rentals alone during the time they were cross diagnosing is shameful! At the very least they should refund the diagnostic fee of $185 for a battery that they could not have diagnosed because it contained no coolant!

I went to another shop to get an exhaust installed and they said they couldn't fix the alignment…read moreand had the tip touch the bumper. I took it to exhaust works and he fit me in the same day and managed to fix the problem in 20 minutes and was incredibly upfront and reasonable with the price. I could not recommend this shop more. I will be going back to this shop and recommending it to anyone who has any needs they can service.

Always gets the work fixed, and they are so helpful. Every time taking my car here has been worth…read moreit.

POOR COMMUNICATION, WRONG CAR, AND UNFINISHED WORK. Garner Automotive was recommended to me for…read moresome work. I made an appointment by phone in advance and dropped off my car in person for a quote on replacing 2 struts and for an oil leak dye test. I spoke with J. in the front office and I noticed he had the wrong car notes for my vehicle. I pointed this out and then we spoke for 10 minutes about the details of my car and what I brought it in for. I went over ongoing work on the car and told him specifically what has been or is already being done with the vehicle including the battery and valve gasket. I was assured that J. would check in my car and note the account for me, no call in required. Unfortunately, after 3 days when I was finally able to reach someone at the garage over the phone they sent me an email quoting me for another car's maintenance including work I did not request and work I specifically mentioned had already been done on my car. When I called them to correct the issue they were very hesitant to send me a fixed quote and were unable to answer simple questions about my car. The new quote included what I wanted but only had the information I had given when checking in the car with no additional information or a report of an oil leak test. I went in person to get to the bottom of what was happening and at this point they had my car for 1 week. The man at the front desk was incredibly defensive and aggressive about the situation, admitting he had written the wrong notes and that a oil check as I requested had not been performed because of the work that is still being done to the car as of when I brought it in. The state of the car and what I needed was made clear when I dropped it off and it had not been communicated that there was an issue. At this point, a number of things were said that I found worrying: "I would have charged you more had I known you wouldn't do more work with us," "it's an old car no point looking past the first issue," "we do not take pictures of our work at any stage," "we do not do written notes," and I was also questioned on why anyone would use more than one mechanic ever as if people do not move or have different types of vehicles at the very least. As the front desk man had caused some of the communication issues, I understand the defensiveness, but there was clear intimidation in the attitude and then after a long time a second man came in just to silently loom behind him the rest of the time, never contributing to the conversation and also unable to answer any of my simple questions about the vehicle. Very unfriendly and I am very unhappy with this experience so far. To be clear the quote for 2 front strut replacements was about $1450.00 on an older Toyota, and I decided to not do this work with them firstly because of the poor communication and note keeping this time. Secondly, they charge more than 2x market price for parts. The oil leak dye check has still not been performed but after much hem-hawing I was assured that I can bring my car in this next two weeks to do it, but was also told that it may take them several weeks to complete an oil leak test, which was not completed the first week they had the car. This is no regular timeframe. Who can wait over three weeks for just an oil leak test? Cost: $140. They said they "price similarly our neighbor, Borst Automotive, perhaps coming out a few dollars cheaper." Due to the unprofessionalism and poor state of vehicle on pick up inspection no longer comfortable doing business with Garner.

I had an appointment with Garner this Monday but when I called to confirm the week before my…read moreappointment Ryan told me "why don't you just take it somewhere else." So I did, and left a review stating as much. Then Ryan, the front desk manager, messaged me from the owner's email telling me he didn't like my review and wouldn't help me as a result. My review was neither defamatory or exaggerated, just that they told me to go somewhere else after I made an appointment. I had already called him and told him I was disheartened by his poor service and canceled my appointment so the email was unnecessary and completely petty, lending credibility to the notion that his initial refute was just as petulant. What a shame the owner would let his reputation suffer over something so stupid.