Chris is undoubtedly the last honest mechanic in Plattsburgh. The shop owner is always courteous…read moreand extremely knowledgeable and has never taken advantage of myself or anyone that I know. I wouldnt hesitate to refer anyone to chris.

Parrottes' garage/auto repair is by far the best. You will not find anyone/any place more honest…read moreand accomodating. You never have to wonder if he did the job right or if he overcharged you. He's honest, explains things and charges accordingly. I would never question any work that he has done on my vehicle. I've been using Chris Parrotte's services for several years and highly recommend him.

Great experience working with Matt Artus. He was quick with all questions and curiosities had with…read morethe purchase of a new dump truck. ​​

A++ car buying experience!! Thank you Matt Artus for your patience while I decided what vehicle I…read morewanted and again to you and the team for finding the exact one and making it happen in just days.

I bought a car from this man many years ago, before the internet allowed ou to make or break a…read morereputation. He also did work on my cars. He is very up front about the time and cost of repairs and what he had to do to make a vehicle ready for sale that he could guarantee. He takes pride in his reputation. Anyone who does not will not last in the business.

Really very poor customer service. Liars. Disorganized…read more Aggressive. Abrupt. Go to a real mechanic instead. Anyplace is better.

Buy anywhere else but here! Bought a truck here and within months nothing but problems. Brought it…read morein multiple times to be serviced and still original problem is not corrected and only more problems are being found every time. they are unwilling to work with us we have had to fight for our warranty coverage. This truck never should've left the lot. It was completely irresponsible, dishonest, and unsafe for them to inspect it and let it drive away. I have never felt so taken advantage of from a dealership.

Steve at Nucar was patient, helpful and knowledgeable in assisting us with our interest in a car…read morepurchase. He really demonstrates that no pressure customer service excellence is alive and well.

My ideal mechanic is going to be straight with me, keep my car maintained in a way that keeps it…read morerunning longer and safely, and respects my pocket book. This was my experience bringing my car into Chris! I highly recommend!

The best car repair shop. I always go to Trainer's because they do great work in a timely manner…read more I had my car towed to Trainer's on Saturday evening (they are closed on weekends) and I received a call Monday morning that my car was repaired and ready to be picked up. Wonderful!

Red's is listed as a repair agent for Troy Bilt snowblowers. When we arrived they offered to look…read moreat the problem and 20 minutes later the problem was diagnosed and fixed. Very knowledgeable staff. Courteous, friendly and hardworking. A true gem of a small business in rural America!

A highly professional business. Appraisals that you can trust. Works well with insurance. Within…read morethe last 2 years I had to bring in my car twice (unfortunately) for bodywork and in both occasions my car was returned beautifully. It was impossible to see where the damage had taken place. The owner, Brent Derusha, has a pleasant demeanor and goes out of his way to assist and advise customers. Car damaged in an accident? I certainly recommend this place. Frans Rijnbout

bring your car to a shop that actually shows up when you look it up in Apple Maps. this is amateur…read morehour. women beware- lots of reputable shops in the area, it is just not at all enjoyable to interact with the staff here. phone manners nonexistent and will drive you nuts. customer service alone will have you wishing you just bought a whole new car. i went into this shop upwards of 8 times within a span of 3 or so months. they will consistently not keep appointments, brushing you off one day, then the next day, and then will finally take you once they realize they've brushed you off too many times. almost every time I went in, Brent, the owner, would explain the computer estimate system to me- sometimes multiple times in one visit. i understood the system immediately, as would the average third grader. sadly, things that are easily understood to the average person take Brent a little longer to figure out. i can forgive that- but i don't appreciate being treated as if i have half a brain, especially as a young woman in a masculine space. body work is fine- but in my experience these people don't know much about cars. they took way longer than they promised (forgivable), upcharged me, and then wanted to upcharge me again when they still couldn't fix it. ended up taking my car to a better mechanic who had it fixed up in two days, for a quarter of Brent's quoted cost, all with a helpful attitude and a big smile. the mechanic who actually ended up fixing my car told me that it wasn't working because this shop put a junkyard part into my car. save yourself the trouble and bring your car someplace that respects their customers. and women.

If you need a tow, call this company the tow operator is great highly recommend :):):)read more

Recommend 5 stars for this auto repair shop. Dave Guay is the best. Has kept my useless car running…read morefor several years past its time. Thanks Dave!