Asked for gel and the lady left them uneven with globs of polish on my nails. Didn't get the chance to check before curing the polish because she was moving too fast. read more

Couture Nails & Spa - Horrible job, globs of gel polish - Waxing Near Me - Worcester, Massachusetts

This is my fourth time coming to this salon and I can definitely say that I am extremely satisfied with the service I received. The nail tech I had today did both my Acrylic set and pedicure and I am absolutely in love them! The last couple of times I came here, I had another lady do my nails and felt alright with the finished products but the lady I had today was so detailed and made sure I approved of the shape, length and paint job ( don't be afraid to be comfortable with your nail tech and let them know if you don't like certain things! The littlest details can be fixed easily to your liking) I didn't get to catch her name so I'll have to make sure to do that the next time I go in. The staff overall is super sweet and funny. Looking forward to my next visit :) read more

Couture Nails & Spa - Waxing Near Me - Worcester, Massachusetts

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People were nice but $80 for short french tips. some nails are cooked and slanted up which i have never had happen on my nails. parking is down the street as well. if u want overpriced nails that are ok here is fine. base price for acrylic full set on website is $40 plus $15 for gel polish don't know how the french tip and one bow made it $80. was not told either just was told at the cash register the total with no breakdown. read more

Couture Nails & Spa - Waxing Near Me - Worcester, Massachusetts

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2019 update I will no longer go to this business to get my nails done. I don't get them done often, but I do know when an awful job has been done. I'll include photos of my laughable manicure. You'll see in the photos that some of my nail's shapes are slanted and the polish is bumpy and weird. Then the obvious-- paint outside of the lines and all over the place. I talked to my friends and they told me about other places that offer manicures and pedicures for half the price. For $80 (gel mani and gel pedi), I expect them to look good which they do not. read more

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I really wanted to like this place. I drove like an hour to try it out. The vibe is super cute but the quality is just not good unfortunately. I got a new acrylic set maybe 1.5- 2 weeks ago for 80$. The design was not so great and so far 3 of my nails have broken or just popped off! Literally have to glue them on like they are press-ons. Would not recommend this nail place. read more

I was in Worcester picking up a bridesmaids dress and wanted to get a pedi. I can't believe this place doesn't have more stars! They were clean, thorough and did a great job. Lots of excellent foot massaging too for just the basic pedi! I felt great afterwards. Staff were really friendly. I would recommend. read more

Came here two days ago for a full set with gel polish, appointment was for 3:30 didn't get seen until 4:40, they gave me %25 percent off for waiting so I paid $40 with a generous tip, this is the result after one day so I booked an appointment for 4 today to get them fixed, just waited 20 mins to be told to come back later or maybe my nails were just too short for acrylics, needless to say won't ever go back here again read more

Couture Nails & Spa - Waxing Near Me - Worcester, Massachusetts

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The staff was professional, quiet, pretty rushed. The color came out nicely after I requested a third coat of color since it was so translucent. However, it was so far from my cuticle it looks like it's been growing out for a week and this picture was taken only hours later. read more

Couture Nails & Spa - Gel manicure - Waxing Near Me - Worcester, Massachusetts

Ms. Linda (Queen Pedicure) I call her personally because she is that great. Ms. Linda is so kind, gentle, patient. I was happy with all her services she did my nails, pedicure & eyebrows. I can't wait to go back read more

Couture Nails & Spa - Beautiful gel nails. - Waxing Near Me - Worcester, Massachusetts

I really don't do reviews but this place is great! Tony did my nails. The place is really clean and the building is beautiful. read more

Couture Nails & Spa - Amazing! Tony did a great job! - Waxing Near Me - Worcester, Massachusetts

I'm from Boston and had only been in the Worcester area due to business. I decided to try a nail salon in town, and was glad I had! Very pleased with the service, loved the salon's process of removing gel manicure & the artist's consideration in asking me throughout the service if I was pleased with how it looked. read more

Couture Nails & Spa - Waxing Near Me - Worcester, Massachusetts

A friend and I made an appointment for a mani/pedi for after work. Our appointment was for 6:10pm. We arrived at 6:04pm and we were told that our appointment had accidentally been taken by 2 others who had walked in ahead of us. We were told they would still accommodate us, but we'd have to wait till the other two were done. When the other two patrons were done, my friend and I were walked over to the pedicure area, where they proceeded to seat us, but in the process they sat another patron (who was also a walk in) in between my friend and I. None of this has made any sense so far, but I continued to give the benefit of the doubt. Two technicians came over, one sat with my friend, the other sat with the walk in. I was left to wait for an additional 20 minutes before a third tech came over. My pedicure was terrible. The tech barely tended to my cuticles, she left raised areas of dead skin on the outside of my feet. The entire time she was laughing and joking with another technician and kept walking away during my supposed appointment. I kept giving the benefit of the doubt and followed the technician to her station for a manicure. I sat down and she brought over a soak for my fingers. The water was ice cold, again giving the benefit of the doubt, I said nothing. She came back to ask how the water was and she stuck her finger in the bowl. She pulled her hand away immediately and was clearly surprised how cold the water was. She apologized and brought over a new bowl of warm water. Again continuing to be patient I kept quiet. As she was about to begin my fingernails, she tells me she doesn't know what she did with the polish I chose (which she had just used on my feet.) She said she was going to try to match the color. I had a taupe color on my toes, she brought over a bottle of green polish. At that time I could no longer take it. I stood up and told them I no longer wanted to get a manicure. I said that I wanted to pay for my pedicure and leave. I should have expected a problem because at every station there is a sign the says, "all sales final, if you're not happy with your service tell us before you pay." I walked to the register, clearly unhappy. No one was interested in rectifying anything. All the women at the register kept saying was that it was $33. I asked what exactly I was paying $33 for and she just kept repeating the total. I hope this review saves someone some aggravation, lesson learned here. read more

Couture Nails & Spa - Horrible pedicure - Waxing Near Me - Worcester, Massachusetts

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This place was amazing. Everything was very clean and it smelled wonderful inside. Danny was fantastic he took care of my nails did exactly what I wanted. They have tons of chairs for pedicures definitely great for a girls night out. So many different colors to choose from everything you could ever want! Definitely going to keep coming back here!! read more

Couture Nails & Spa - In love! - Waxing Near Me - Worcester, Massachusetts

I found this salon and am so glad I did. It is great! The owner and entire staff are very nice, attentive and accommodating. The salon is very clean and the atmosphere is calm and relaxing - no rushing or pushiness! I love it. Heidi does my nails and waxing and she is great!! I highly recommend Couture to anyone looking for a great mani pedi and overall experience! read more

Update: Might have jumped the gun with a 5-Star review. Unfortunately my gel manicure did not last longer than 9 days when typically they last me 2+ weeks from other salons. For all the money I spent I expected the polish to not crack so soon. Today 3 of the nails fell off already. Was expecting to use Couture as my salon for my wedding/honeymoon but if the gel only lasts 9 days it's definitely not worth it. Really disappointed. Hands down the best pedicure I've ever had! You definitely pay more but they do not skimp on anything. Needed my nails and toes done for my bridal shower and I'm so glad I spent the extra money to come here. Can't wait to go back for pre-wedding fun with my girls! They are very accommodating and really want their customers to be happy, it was very apparent by the kind why they treated everyone. read more

I went for the first time on Monday! At first I did not know what to expect.. as soon as they got me settled , they attended me to every single detail of my nail TO A T! They did not rush, it was around closing time and Bill stayed working on my nails until he was finished not until the salon closed. They were patient with my nails, worked hard to fix them, and made a masterpiece of them ! I AM IN LOVE! I have received sooo many compliments! I received a liquid gel for anyone that is interested ! I 120% recommend this place !! read more

My cousins and I wanted an experience and Couture delivered! I had the orchid treatment with my pedicure. It was lovely, it included a hot stone massage on my legs and feet. I didn't even know I needed it until it happened. I also had an acrylic fill done and they did a great job with that as well. The prices are more than reasonable for the work. The only misstep happened with my cousin's polish color. There was some miscommunication with the gel color and it was the wrong one. The nail tech did try to make it right, though and I give credit for that. I wish I lived locally because I would be a regular here. read more

Couture Nails & Spa - Waxing Near Me - Worcester, Massachusetts

I told them I wanted a Valentine's Day theme, something with hearts. She seemed confused. So I said forget it and settled for a pic of their past work from their website, something they already know how to do for sure. They charged me $35 for a color change, I was told sticking two glitter stars onto my nail equalled "nail design" which wasn't done right lol so I actually wish I'd gotten my money's worth and asked for a real design. She didn't secure and smooth the "design" into the polish so it feels/looks pretty. It ended up sinking below the polish and disappearing. I won't return. read more

I come here to get my nails done and I love it. The staff are friendly and certainly know their stuff! My nails have never looked better. read more

Great environment at Couture. It's very clean and not terribly noisy. Here's the "but"...the gal who did my gel manicure tore up my nails when taking off the prior manicure. So obviously, this gel manicure lasted maybe two weeks. This probably depends on who you get, but I would not go back because my nails were just in terrible shape after going there read more

The atmosphere is nice, and overall very cleanly. The services are overpriced and sub par. I was highly disappointed in the price verses what we received. The time it took for a mani and two basic pedicures was far too long. We had appointments yet were in the salon for almost 3 hours and the final product did not reflect the time we were there. It would be one thing if our nails were done exceptionally however I could have done a better job myself. I would not recommend this salon to anyone, ever. read more

I went to get a full set of acrylics and was welcomed in. After getting my nails done I was hit with a whopping $75 bill before tip. For a full set of acrylics. With that being said I assumed they were good quality and would last. Not the case. The second day having them 3 popped off. I went in to get it fixed, which they did at no cost. Several days after that almost all my nails had popped off. Didn't even last a week. I regularly get acrylics but wanted to try here since it had great reviews! Unfortunately, will not be going back as I wasted money on their services. read more

I love Couture Nails & Spa! I cannot rave about them enough. My nails are not the best so I am usually only able to get my nails done (with a gel manicure) once or twice before my nails become too weak. However, I have been getting gel manicures at Couture consistently for a few months now and my nails are still strong. They do an amazing job every time. I have gone to Ivy, Linda, and Emma and all three are great. They take their time to make sure the nail is the proper shape and the polish is even. My only recommendation would be to make an appointment before you go. They get very busy on Saturdays. read more

I'm a novice to manicures, but the first gift certificate that I redeemed ended in a marvelous manicure. Unfortunately, the second was wretched. I told the manicurist that it was only the third manicure I'd received and that I was excited at the prospect of maintaining my [naturally French-looking nails] and spent the better part of an hour having them done. Come to find out, the conversation we'd been having on nail health and preservation had been lost in translation, and I had to go in for an impromptu removal of the 7 acrylics that had managed to hang on--after less than five days. It was *only* at this point that he explained that the procedure he'd "recommended" was NOT the one I'd received, but the one that damages nails for an undetermined amount of time. Not only did I have to PAY for this last-minute removal--due to an AM interview the following day (...and after an initial 25% tip)--did I decide to write this review. Word to the wise: !) If unfamiliar with procedure, PLEASE research the type of manicure you're getting; for some reason, my manicurist decided to destroy my nails rather than to use the method we had discussed and that he knew would strengthen them. 2) This place is hygienic, by-the-book, and reputable. Just don't expect that to overcome translation barriers. read more

Where do I even start? Well I went there with multiple people and the employees rushed through all of us. You could definitely tell from the way our pedis look. The nail polish was all over the place. It looked so uneven and messy. They didn't even paint the full nail! The quality is not at all worth the price. When it was time for us to pay the man at the register asked where we were from and my sister said the country, which was in Africa. He then said Hakuna Matata... then Black Panther... basically mentioning anything African he can think of. Ridiculous. It's bad enough we wasted our money on horrible pedicures but we had to deal with ignorant employees too. I believe the one who made the ignorant comment was the owner! read more

$47 for a full 1.5 hour pedi with paraffin by Tiffany!!! She's THE BEST!!! RUN, don't walk... Your feet will LOVE YOU!!! No one better in Worcester for a pedi or my fills!!! #ROCKSTAR read more

Everyone here is very friendly and helpful with good recommendations. I decided to try this place because it's located closer to where I work than the salon I used to go to and it's been my new favorite ever since. I love that they have a rewards program as well. Coming back soon and bringing my friends read more

Let me preface this review by saying I am ONLY giving 5 stars because of Linda!!! I have been coming here for years. I switched from getting gel to dip manicures about a year ago and Linda (the young one, station 10) does by FAR the best dip I've ever received. It never chips or breaks unless I'm extremely rough (only happened once or twice) and it always looks perfect. She does truly an amazing job and is so sweet! Both the owner and the tall man w earrings I do not like. On more than 2 occasions they have made comments to me about my BRUISED KNEES and my feet being beautiful, then proceeding to give a much longer foot massage than necessary. I've felt uncomfortable w them each time, and so I only request Linda. read more

The place was nice but the service was not all there. I got my nails done on Saturday, and two days later one of my nails ended up chipping (my nails were jelled). The service that i got was #5 package. I Wont recommend that place to anyone. They push for packages. read more

I've always enjoyed coming here, but lately some staff have been just rude. I came in at 10:45AM for a fill (walk-in) and the place was empty. Just one person getting a pedicure. The girl who was going to do my fill says: "can you wait a few minutes because I'm getting my nails done?" She had me wait over 15 minutes as she gets her nails designed by another staff. After 15 minutes, I could no longer wait and asked if someone else can do it or if I can speak to Danny, the manager whom unfortunately wasn't available. The girl got upset and said "I'm almost done with my nails" and then began speaking in Vietnamese which is rude!! . So unprofessional. I then asked to have Rose do them for me which she did. Rose is a sweetheart and always does an amazing job. This will definitely be my last time here. It was so uncomfortable. Definitely need to work on training their staff on customer service. read more

Honestly dissatisfied in the sense that although their technique and customer service was good, the work wasn't anything what i asked for. I expressed I wanted dark black with glitter gel fill on my acrylic nails. He told me he would ombré the black and glitter together, and the final product is absolutely nothing of what I expected / asked for. Also, he used dip without telling me the difference / especially the price difference. What should have been a $30 or less gel acrylic fill, turned into $52 nails that I dislike. In the salon they didn't look terrible, but after leaving i realized they are absolutely nothing like what I was told i was getting. Bummed. read more

Couture Nails & Spa - Waxing Near Me - Worcester, Massachusetts

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I used to go to school in the area and I was so glad to find this place. It became my go-to nail salon and the gel manicures I've gotten there were amazing. I'm so sad that the nail salons near in my hometown don't do my nails as well as they do! It is a bit pricier than what I can get at home, but it's worth it. I visit Boston often and I actually made a pit stop to Couture Nails just to get my nails done. The gel mani is $30 and I wanted the matte top coat, which had no additional charge. Linda did my nails this time and she did a great job! She really took the time to make sure the shape of my nails were even and that the manicure was clean read more

Couture Nails & Spa - Gel mani. Brand was DND, #70 in their nail palette. I don't know what the name of the color is. Matte top coat - Waxing Near Me - Worcester, Massachusetts

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I want to start if by saying that this place is by far the best around. I am very particular about my nails so finding a place can be tricky. I found this hidden jewel a few years ago and I couldn't be happier. I feel like family when I'm there. The establishment is gorgeous and clean. Which is such an important part. The staff is welcoming and engaging as well. Definitely give this place a try.. read more

FINALLY! A place in Worcester to get your nails done that is relaxing, sanitary, has quality products, and service to match! Danny and the girls all do an outstanding job on any service you may have in mind. The color selection for polish and gel polish is vast. Pedicure chairs up the wazzoo and its BYOB (can you say "girls night"?) Give Couture your business. You won't go anywhere else. read more

I don't even know how to express the satisfaction and amazement that I faced at the salon today. I came in wanting a quick fix & Danny transformed my nails. I've never had better service before in my life. The skill, the care, the detail orientation is all deserving of 6 stars if I could. I am BEYOND impressed. I will never get my nails done anywhere else. Thank you so much read more

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So wonderful. Walked in with my granddaughter (5) and had a fabulous time. I got a mani/pedi and my granddaughter got her nails painted. It was the best. So friendly. She was a little nervous and they were very careful with her. Thank you for a memorable experience and a good time. We'll be back. read more

This place is great. New. Super clean. Great staff. Best pedicure I've ever gotten. It's comparable to NYC nail salon- so many choices. Prices are a bit high but WORTH IT. Plastic liners in tubs and great massage chairs alone make it worth the visit. I will be back to get another pedi and gel manicure ASAP. Even bathroom smelled wonderful. So clean. Highly recommended! read more

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Love them have never had issue always on point. Kids mani could be aLittle better but no biggie.

DO NOT GO HERE TO HAVE GEL POLISH REMOVED. These women do NOT know what they are doing. Many of the employees seem very young and I question whether they are properly licensed. They use a drill and hard file and aggressively try to remove the gel polish. This is damaging to nail bed, painful and NOT the protocol for removing gel. It's dangerous and someone is going to get hurt. AVOID read more

DO NOT GO HERE!!!!!!!!!!!!!!!!!!!!! The people are okay. Not super friendly in my opinion and defensive when you tell them you want your nails a different way, etc. They are also not super involved in the manicure. I got a gel manicure and it came completely off every single finger nail in less than 3 days!!! Then I went back and they re-did it for free. The woman that was fixing them started to file her own nails while she was supposed to be doing mine and my nails are already chipped again. Also pretty expensive in comparison to other places. read more