The owners of Lush clearly prioritize customer service & satisfaction. Aside from doing a fabulous job on nails & lashes, and keeping up with all the trends, the environment is clean and welcoming (with good snacks & drinks, too), and the staff is polite & friendly. Thi has been doing my nails for over 13 years. I have followed her from her two previous locations to Lush because, not only does she consistently do an amazing job, she is also a kind, considerate, genuinely good person! If you have not yet tried Lush you are missing out - make an appointment today! read more

I enjoy my visits with Rhea at Lush. She is so engaging and personable! Her work is excellent. My nails always look great after a visit with Rhea! Lush is clean and welcoming. Everyone is very friendly and the atmosphere is casual and comfortable. read more

Lush Nail Lounge - Dip Mani - Waxing Near Me - Northborough, Massachusetts

I visited Lush Nail Lounge and overall the experience was just okay for me. The staff were polite and the place looked clean and relaxing, which I appreciated. My nails turned out decent but I had to wait longer than my appointment time. read more

Came back and got my nails done for my wedding by Linda! I came in unsure of what I wanted, was considering a neutral pink catseye sort of thing, but then I saw Linda's nails and she had a cute chrome thing going on, so I opted for something similar. These were done with dip and top layer was gel. It's been a week and my cuticles look like crap because I don't take care of them, but the nails are going strong with no chips. read more

Lush Nail Lounge - Waxing Near Me - Northborough, Massachusetts

Incredible work done by Colleen. Everyone at this salon is so nice and very talented. Everyone is so sweet and nice and incredibly talented. You won't regret it! read more

Lush Nail Lounge - Incredible set by Colleen!! - Waxing Near Me - Northborough, Massachusetts

Easy to schedule an appointment! Very clean salon! Staff is friendly, professional, and talented!

I happened upon Lush after several bad salons experience with the last severely damaging my nails. Each were highly rated and am now questioning these folks standards. When I arrived at Lush, my nail beds were severely thin and hurt when touched by hot water. My nails were ugly! I was going to cover them again with powder, but the technician refused to do so due to their poor condition and recommended an over counter treatment. I went home, followed the plan for 3 weeks and to my amazement it worked. Appreciating her integrity and complete client focus, I returned for a gel manicure. Service and attitude is impeccable! My nails continue to improve under Rhea's care , my cuticles are healthy and am no longer hiding my hands. The best part is my confidence! My nails makes me feel extra beautiful! Rhea listens, evaluates, recommends with the consideration of your lifestyle and creates wondrous magic with here skillful abilities. While I'm basic, same colour every time , she gave me a pop of colour that has been complimented by everyone. It turns different colours! Everything this salon is perfect! read more

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I've been getting pedicures for my whole adult life and Lush pedis last twice as long as anywhere else.

Been going to Lush for over three years now and it never disappoints! The women are amazing, great at designs, so friendly and conversational, and just a joy to be around. You can't go wrong booking with any of them but word to the wise, book 1-2 months in advance as they can fill up fast! read more

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I have my nails done only on special occasions so I'm not as well versed on the process as the regulars are. Had them done at Lush in Northboro 2 days ago. My experience was not a good one. The manicurist began by gently (too gently) pushing back my cuticles. We reached the hand scrub after which I washed my hands. I wanted a French manicure. After she painted on the tips, she put a base coat on. So far not great. My cuticles were not looking good. She then put what looked like a nail strenghener on. It very clear and very pink. After that she set me up at the drying station. There was something very wrong here. Besides missing 3 steps to finish my nails I noticed that the "hermetically" sealed packet of instruments she used on me was not sterilized. In my profession, dental hygiene, we used those same packets for our instruments after putting them thru 2 other steps before placing them in the paper packet and then in the autoclave. before sterilization the packets are smooth. After sterilization the packets are crinkled and adhered to its contents. Enough said. theres more but I will end by saying that I will never go back. read more

Both my daughter and I had Colleen. She was amazing for gel manicure and dazzle dry. Everyone was welcoming. A positive and fun experience.

Linda was great! It's hard to find nail technicians that like doing liquid gel, and do it WELL. It's nice to have your favorite nail technician, but sometimes schedules don't align and it's nice to know I could book with someone else who is capable of doing liquid gel as well as Linda. I am excited to have my nail place, being that I have only lived in Shrewsbury for 4 months, and this wasn't the first place I've been. Thank you Linda and Lush nail salon! read more

Lush Nail Lounge - Waxing Near Me - Northborough, Massachusetts

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Colleen is amazing! she is so thorough and does An amazing job!!! I will always request her always! Thank you Colleen

Terrific salon! friendly staff and clean facilities. my nails and toes are beautiful when I leave.

The salon is very clean and each technician is highly skilled, professional, and friendly. I don't worry about picking a particular technician because they are all great! Highly recommend. read more

I love this nail salon!!!!! They give quality service, very contemporary, and i have never been disappointed. I very much recommend this place. read more

Lush Nail Lounge - Diamond Rainbow Pride Nails - Waxing Near Me - Northborough, Massachusetts

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great Dip manicure, very neat and Adriana did a great job! she really paid attention to detail!

The BEST nail salon in MetroWest! Clean, friendly, and non-pretentious. Zillions of color choices and styles. Every nail tech is fantastic, although Thu is my favorite ! read more

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Lush is such a great salon! Bianca was SO diligent with her work and was a great person to talk to the nails were so clean and I felt like everyone knew each other in the salon. I'm totally coming back!! read more

Lush Nail Lounge - Waxing Near Me - Northborough, Massachusetts

This is the only salon I will go to! They not only do a great job, but they're clean, professional, and kind.

probably the worst manicure I have ever gotten. It wasn't clean and my nails are all different shapes, the polish isn't even covering my nails and polish is all over my fingers. read more

Lush Nail Lounge - Waxing Near Me - Northborough, Massachusetts

Lush is my go-to for a pedicure. Best place for a mani/pedi in the area! Great location, nice people and beautiful salon. Very clean, good music. I've tried a few different places but have come back to Lush always. read more

Another month, another wonderful appointment with Linda. Something I noticed, or I should say didn't notice, is there is no usual nail salon smell! It doesn't smell like nail polish, acrylic nails or gel. I love that they take air quality into consideration. Just another reason why I'm glad to have found Lush! read more

Lush Nail Lounge - Dip nails with pumpkin by Linda My middle finger broke so it's a little shorter - Waxing Near Me - Northborough, Massachusetts

Bianca did an amazing job! She was super sweet, had great conversations, and replicated my reference photo to my nails perfectly. read more

Lush Nail Lounge - Bianca did an amazing job! She was very sweet, had great conversations, and replicated reference photo to my nails perfectly. - Waxing Near Me - Northborough, Massachusetts

I had an amazing classic pedicure & manicure with Bianca! She is very precise with her work and a pleasure to chat with. The salon is clean and all employees are friendly & welcoming. I highly recommend this nail salon! read more

I had been going to another nail salon close to me. Now I know the difference. I will be coming to lush with my daughter from now on. Definitely worth the ride. I had Thao and she was professional and very knowledgeable. She took her time and answered my questions. We had an amazing experience. I love my nails Thank you Thao read more

First time there yesterday! I love love love my nails! They are so blinding my phone didn't do the photo Justice. Full on rainbow holo over deep blue. Just the way I wanted them. Shayla was friendly and did a great job. I will be back for a pedi soon. Also salon is immaculately clean. I notice these things and I was impressed. read more

Lush Nail Lounge - Holographic gel nail mani - Waxing Near Me - Northborough, Massachusetts

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Linda is an amazing nail technician! She does an impeccable job pursuant to my requests. All of the nail techs at Lush appear to do a fabulous job for their clients. But Linda is a special person - friendly, bubbly and a real breath of fresh air. Always a great experience there. read more

Trinny has done a beautiful job on my nails and toes. The salon is super clean and very peaceful. Appointments only, so your artist can focus on you and your needs every time!! Love the on-line booking component. Good parking and a cute coffee shop next door to visit before you arrive to your appointment. Definitely check this spot out! read more

Lush Nail Lounge - Toes on point. - Waxing Near Me - Northborough, Massachusetts

Improve customer service. Pretending they don't understand what we r asking for. Could be friendly and provide suggestions

Lush is the cleanest, friendliest, most organized nail place I know. Their online booking system makes it so easy to schedule appointments. The quality of the manis & pedis by anyone are top notch. I've been to a ton of different salons from Boston to Worcester and Lush is now my go-to. Thu is a (hidden?) gem in literally all of MA. She is incredibly naturally talented and makes nail art look easy. Pictured is a *simple* design she can do - other examples are insanely crazy. She's also the nicest person ever :) Her IG is @kimchi____________ go follow!! read more

Lush Nail Lounge - Liquid gel with tips (Thu). Used 3 shades of brown. - Waxing Near Me - Northborough, Massachusetts

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I requested appts online for my granddaughter and I- was told they would call to verify. No one called or emailed. I do not want to go there now and hope I do not have to fight about the payment hold. read more

Wonderful vibe in the salon. Jasynda is amazing and did an incredible job on my nails! Shes very personable, kind and funny. I love how when she isn't happy with how a design came out, she does it again. She takes pride in what she does and it is very evident. Definitely recommend! read more

I had a fantastic experience at Lush. The manicurist, Thi, was so kind, friendly, and extremely talented! She easily replicated a photo of a nail design I was hoping to try and she went above and beyond. The entire acrylic experience was efficient and done with so much attention to detail. She is so talented! Finally, it was just really nice to get this service from such a friendly individual. read more

Lush Nail Lounge - Meticulous design work! - Waxing Near Me - Northborough, Massachusetts

Bianca gave me such a great spa pedicure and manicure for my birthday. First time at a nail salon, and it was an amazing experience. She was thorough, professional, and made me comfortable throughout the whole thing. She was so nice and great to talk to. Would highly recommend her for your nail care needs. Lush Nails is a great salon read more

I had a spa pedicure and nail extensions with dipping powder. The service was friendly and professional, and my nails look great!

Update: I'm now a regular at Lush Nail Salon and am so happy here! The salon is so clean, follows excellent Covid protocol, allows easy online appointment booking, and I get the best mani/pedi ever! I always leave here so pleased! read more

Lush Nail Lounge - Gel manicure - Waxing Near Me - Northborough, Massachusetts

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What nail salon serves snacks while you wait? And offers free WiFi? This one right here Everything was so easy. I contacted the manager here on Yelp on a Saturday morning before they opened (I knew if I didn't message right then I'd forget to call) to make an appt. Sonny got back to me in 5 minutes and accepted my appt. I arrived early and got seen to right away however the girl's attitude wasn't the best and my manicure wasn't great, a little messy and reckon it won't last very long. I'm pretty sure the nails are all unevenly filed. I might be a little biased though because my nail place at home in San Diego was so awesome! It's just disappointing because everything else was fantastic and really gave me high expectations. They had little pebbles in the bottom of the wash bowl and a choice of a salad or sugar scrub. Prices are super reasonable for the service you get and this place is adorable. read more

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Booked a LUSH pedicure for myself. It was fabulous,so relaxing. The nail technician, Kiara was GREAT! My mom had a gel manicure which she loved. I unfortunately can't remember the nail techs name but I wish I could. She was great with my mom, kept her chatting for most of mom's manicure which my mom loved. She is a talker! The space itself is very clean. I will be going back, gotta have the LUSH pedicure routinely read more

I had a pedicure the other day with Linda. My experience was positive and I will definitely go back to her! We chatted our time away. Her color recommendation for the dress I brought in for a wedding was perfect. I received many compliments. Everyone at Lush was very helpful and friendly. read more