I bought insurance through Cristina a couple of years ago. At the time, she was able to provide a…read moregood quote. However, when it came time to modify the policy, it was nearly impossible to reach her or get any response from the company. I tried contacting both her and the company multiple times--if you're lucky, you might get a response, but then it's back to radio silence. Eventually, the insurance company (Steadily) removed this agency from their network. I'm just glad I never have to deal with this company again.

What started out as a good experience where we were able to find a competitive rate for our…read moreinsurance spiralled into being totally ghosted by Cristina when it came time for renewal and our rates were jacked up. And one can understand that life happens but no response via email, phone or their AI assistant follow up request was absolutely terrible. And by the way, during all of this, we actually had recommended her to our friends who bought a home and they did receive a response from her. So all in all, if you are a new customer, they probably make more than for renewal. And thus, this experience which included being completely ghosted has put me off from ever doing business with or recommending Gleetopia. I am even trying to see if I can get another insurance agent in case I need to renew my policy but would not want this company to make money off me.

I am so grateful to get a prompt call response to my email inquiry, from Kitty Buswala of the…read moreVirginia Tam Agency, about my earthquake insurance payment. Though the Farmers website was not clear as to how to begin automatic payments, Kitty stayed with me, walked through all I had to manage online and sent me documents that the website was not supplying. I am so grateful to have an effective and gracious person to handle my insurance needs. Prices are high but after getting another warning on the front page of the San Jose Mercury of overdue massive earthquake on the Hayward fault, I can understand why. I live in Hayward!

We've been with Virginia Tam Farmers Insurance for over 15 years. Always available to help us find…read morethe best balance of coverage because cost due home, auto, business liability and other insurance needs. Kiky is responsive and takes the time to understand our needs. No complaints.

Thang and his team have provided stellar service for several years to meet our complex set of…read morecoverage needs comprising 6 policies. Every contact has received a prompt and informative reply, whether to review premiums, change coverage or report claims. The team's focus on customer satisfaction is awesome. Very highly recommended!

Thang has been my go-to agent since his State Farm days, and I truly appreciate everything he has…read moredone to keep me protected and insured. He is highly communicative, responsive, and consistently provides white-glove service. Since we met in 2022, he has always gone above and beyond to ensure my needs are met. I couldn't ask for a better agent--someone I can trust and rely on without hesitation. Thank you Thang!

Patrick and team did a great job getting me a comprehensive home insurance with a very competitive…read morepremium. No wonder I switched my Auto Insurance with Farmers too, it saved me more than $50 per month. Patrick also explained me every term in the policy and made sure i understood the coverage. For life insurance he pulled different quotes and compared various options. It helped greatly to decide on life insurance coverage and premium. Overall I am super happy with Patrick and team, they did a wonderful job to get me covered.

Great guy. Consulted him on many different occasions and provided exceptional customer service! I…read moreHIGHLY recommend to anyone!!!

Extremely helpful and easy to talk to, highly recommend for anyone like me who just turned 26 and…read morelooking to enroll in insurance

Arlen was patient, accessible, and very helpful. He is very knowledgeable about the covered…read moreCalifornia system. Very easy to work with him and he got me set up very quickly.

Amazing team at this location. Patient with customers when…read moreexplaining coverages and T &C's. Jesús the office manager is fantastic and prompt and problem solving. Goes above and beyond by following up when needed. Please give them a call for all your insurance needs.

He was fast, organized, and professional! Thanks for your service. When I needed changes and…read moreupdates, it was done quickly with no questions asked. All business just how I like it.

I have been with Amy for years since she first started WFG and opening up my life insurance policy…read morewith her. She exudes professionalism, thoughtfulness, and is extremely knowledgeable in her field. She makes it easy to understand what you're signing up for and makes sure it fits your budget and needs. She courteously performs an annual review of my family's policies with us to let us know where we currently are and it's going in the direction where we want it to go. She's very accommodating to your schedule to ascertain you get the personal one-on-one time. In this day and age, there are so many agents out there but whenever I find someone in need of one, Amy's my highly recommended referral. I look forward to continuing my relationship with her for my life's financial benefits!

Amy is such an incredible agent. She is very knowledgeable in the inusrance industry. I have worked…read morewith her for many years, and trust her completely with our financial goals. I also referred her to my family and friends, which she was able to help as well. Because of her, I can sleep better at night knowing my family will be cared for when i am gone. She is more than an agent, She became part of our family.

They are very unprofessional and didn't help me to bring down my payment I don't recommend anyone…read moreto have insurance from them or please don't work with this agent Mr.Moody. I have asked and make schedule with him to talk over the phone but he ignored my calls. If I could I would give them zore in rate.

Although I did not get insurance with Anthony, he was friendly and very responsive in getting me an…read moreinitial quote and I appreciated this.

Aman and his team are great! My husband has had insurance with him for about 3 yrs and they have…read morebeen great! Always answer my questions within 24 hours through calls or emails. Gina has also been been great, not easy to find this type of customer service these days! Thank you for great service team and look forward in doing business for many years!

Aman has been my insurance agent since 2013, and he is the best! Also Lorena that work for this…read moreoffice as well has been the best! They are the best team! Anytime I had a claim or question they have always been there to help. Their more like friends at this point instead of just my agents. They always try to find the best deals for me and discounts to help make sure my monthly bill is affordable and they tell it straight like it is. Love them!

Kind and professional staffs with quick response. I switched my auto/home insurance to Farmers…read moresmoothly with their help and support. Highly recommend to whoever is looking for auto/home insurance. Special thanks to Kim for her patient explanations and excellent job!

Myra has been servicing my Grandfathers household and vehicles for many years and I too use Farmers…read morewith the help of Myra for my home renters and auto policy. Including recommending my house mates to Farmers. I accompanied my little sister to purchase her first car about two weeks ago and around 8:00 PM we needed to ensure my sisters name was on the policy or she could not drive out of the dealership with the vehicle. Because we are loyal to Myra we did not want to call the call center number. We opted to wait until the next morning but I did send Myra an email as my sister was signing documents alerting her and within moments Myra called me to quickly assist my sister. I did not expect that at all. As a former Regional with AT&T, Myra's attentiveness and expertise paired with her customer service has far exceeded my expectations. I will never use another insurance carrier and hope to continue to use this branches services for the years to come. I will continue to recommend all of my colleagues, friends, and family to Myra and this branch. It is so hard now-a-days to find exceptional service anywhere and it is experiences like this that stand out more than ever in our current climate.