Mary Ryan, Physician Assistant, saw me in clinic for my two week post-op appointment following a…read moreTotal Knee Replacement. I was very happy to meet her in person because, prior to my surgery, she was so understanding about my apprehension and helped me to feel better about everything when I called her on the phone. Her pleasant demeanor and smile meant everything during the time she spent examining my surgical incision and knee/leg and I left feeling optimistic about my recovery.

What kind of surgeon totally misses a 90% subscapularis tear while they are repairing another…read moretendon in your shoulder? My new surgeon said it is standard practice to inspect all the tendons, why didn't Arntz?Why can't proliance figure out what is wrong after 16 visits, while another practice takes two visits? I regret ever walking in the doors of proliance. So many better practices in the area. You people stole years of my life and my shoulder might never be the same.

Northwest Foot & Ankle was awesome. They were quick and getting me scheduled, and seen this was my…read morefirst time. I had a great experience, Dr.Moyer was very informative and told me things I wasn't aware of about my clubfoot. My visit didn't pertain to these services but they were advertised in their office: -MLS laser for pain -Toenail renewal.

I've seen Dr Mark Lewis for a lot of years for various foot issues. I wish every doctor and their…read moreteam were like NW F & A. Dr Lewis is a masterful doctor, gets to the root of the cause, is incredibly smart and forward thinking, gives options and explains the why behind the options. We decide together on the treatment plan. It's easy to make an appt and this office doesn't make you wait weeks when you have an acute issue. PLUS Dr Lewis is a delight to talk to. If you have any foot issue, you will NOT be disappointed with the care you receive here. THANK YOU so much NW F & A!!

Back about a month or two ago, Aetna & UW Medicine were having prolonged contract negotiations that…read moreseemingly wouldn't have any settlement in a timely manner. During that time I had to look for medical care elsewhere and discovered Pacific Medical. My initial contact was with a receptionist (name ?) who was the most pleasant receptionist I believe I've ever met. She was so helpful and arranged an appointment for me to meet a new PCP (Primary Care Physician). She transferred all my medical records from UW Medicine making the process painless. Did I mention the receptionist was so very pleasant? After my initial meeting with my new PCP, I was thoroughly impressed with the staff at Pacific Medical. The medical facility is really close by my apartment, so traveling back and forth is not a problem. Lots of parking, with about half dozen Handicap parking stalls directly out from the front door of the clinic. Perhaps the time spent with negotiations between Aetna & UW Medicine was my good luck.

Crap care. Never return your calls, ma's are useless, especially Vi. Not only is she rude she'll…read morecut you off and hang up on you. Doctors care isn't bad but the staff is always rude. Last time I was there a man came in with chest pains and they told him to go to the ER without even checking him. The patient could barely walk. Care has gone down hill for a while and the staff is the worst.

We had a visit here for my daughter's sever's. The appointment was fine. I already knew she had…read moresever's, it was more just to see if we could get x-rays to determine that her growth plate activity was normal and there were no fractures and if there was anything he would recommend doing and not doing. He was able to determine there was nothing abnormal, but didn't really have too much else to say except she'll eventually grow out of it (which we knew) and can continue or not continue activity at her own judgement. What I wanted to point out is the extreme pricing of the appointment. Be aware before you take any type of equipment from them or at least ask about cost of service/item. They charged $155 for a very janky night splint, where you can get one of much higher quality on Amazon or other sellers for a mere $25. The @15 minute "low-complexity" appointment was $250. The only thing not ridiculously priced was the radiographs, but these were still over $100. If you have foot problems, and are unsure if your insurance will cover all costs, you may want to shop around before you choose this location.

This is about the care my 14 year old received. She had 2 very bad ingrown toenails that the…read moredoctor cut a lot off of. He sent us home with instructions for cleaning and OTC pain meds. When the numbing medication wore off she was in a tremendous amount of pain. Nothing we did would relieve it. I called the office and found they didn't have any way to reach their office nights and weekends...they did procedures and didn't even call to see how my daughter did after having a very painful procedure done. I do NOT recommend .

Dr. Bierman is knowledgeable, fast and efficient. He provides quality care and has great bedside…read moremanner. I have brought 3 of my family members to Dr. Bierman.

I am six weeks out from my surgery. I could not be happier. Surgery was scheduled mid January In…read moreCovington. It was actually a very good experience, surgical staff very knowledgeable, made me comfortable and answered all my questions. Got to meet with Dr. Beirman prior to surgery, he was full of energy and assured me everything was going to be okay....cool guy!...I was so comfortable I didn't want to go home! I had no pain afterwards, just some swelling and used ice to help. Had absolutely no problems with this surgery. My only bitch was not being able to drive for six weeks, but I had my pins removed today, no problems there and in a week or so I will be able to drive and wear a normal shoe. If you are considering a hammertoe surgery and have done your research you know that this is not a simple operation. I could not be happier with the results. And I want to stress that throughout this long procedure, Dr. Beirman answered all of my questions, didn't sugar coat any of the drawbacks and assured me that some of my fears and hesitations were normal...but walking around in pain was not normal. I am glad I went into this with his help and I'm glad to be on the other side looking back and realizing although this was arduous, I wouldn't be here if he wasn't a complete professional and an excellent doctor. I hope my review will help anyone contemplating this kind of surgery to consider Dr. Beirman.

I have gone about 3 times, Fridays and try to go on Mondays. The hospitality I have received from…read moreboth occupational therapists has been great. I had a wrist injury and thought to just shake it off and it was like 4 months and no signs of letting go. I have gone 3 times and I have felt hugeeeee progress with the exercises, warm ups, proper ways of strengthening, conditioning, an injured part. They don't bore you so having conversations at the same time healing has been an awesome experience for me. Close to home, great care, hospitality is more than asked for which is awesome, 10/10 to recommend.

As stated by other people, this company does not know how to bill patients correctly. Going in for…read morea regular PT appointment and they incorrectly billed me for some odd service that they never even came close to providing or disclosing a cost on and are not trying to send me to collections for their mistake that they won't admit to or correct.

Coming in to have my health issue addressed, I was treated by a professional, competent staff…read more Thank you, Dr. KYLE, nurses LINSEY and FARAH, imaging tech GRISELDA and the entire staff for your caring demeanor and professional attitude Great job!. 6 hours later, waiting for a bed/room to open up at Tacoma General or Good Samaritan. New doctors, Agnew and Justice, are great. Today's nurse, LAILA...you Rock! Again, I have been truly blessed and thank you all for your professionalism and truly caring demeanor .. truly ... Jacq.

I had actually heard really good things about this place, but just walking through the doors the…read moresecurity officer was rude to me and they're treating me like I was some kind of like criminal or something and so I'm gonna leave and I'm gonna go to a different one so if I was you, I probably wouldn't waste my time coming up here

The care from the PT's is excellent and compassionate. Have gone for 3 years for 3 big spine…read moresurgeries and a couple years prior for shoulder surgery. What I am disappointed with is a change in business practice and most major insurance companies (I have Aetna) and Medicare are no longer billed. Patients are expected to pay up front (my recent bill was $250) and submit to insurance for reimbursement. My care plan had graduated to every other week. I can't afford that and they are not willing to work out payment arrangements. (So much for loyalty). Insurance can take months to reimburse an individual. I can appreciate the impact to a business when insurance is slow to pay them but there has to be a middle ground for the patient. I was politely invited to seek care elsewhere if I couldn't pay. Wow! Just be aware the bills are steep and up front payment expected. The therapists are great but billing practice not so good. Also if you expect to speak with a live person it's rare. You usually play phone tag or send a text and hope to hear back. I really wanted to continue here but I'm afraid I probably can't afford it....

Tried to set up PT for hip pain. Had to wait 6 weeks to get in. Before I went I called to question…read morethe costs. Was told it was a small co-pay. I questioned that it was more than that and they asserted that it was not. I went to my first appointment, which was just evaluation with no actual recommendations made. 2 weeks later I get a bill for the full amount as it was not covered by insurance (after I asked twice for an estimation of costs). So, now instead of a $33 payment I'm stuck with $200 cost for absolutely no recommendation of ways to alleviate pain. Do not trust what the front desk tells you regarding cost! If I had known that this would only apply towards deductible and I decided to still move forward. I would have at least set up my first appointment in January and not do one appointment in December and basically flush that $$ away. Very frustrating!