Out here on a fire assignment and popped a tire-we were in and out in 20 minutes. Customer Service…read morewas awesome!

We purchased our first set of snow tires in 2022. They removed our regular tires and installed the…read moresnow tires. The quality of the tires was excellent. We recently had the tires replaced with the regular tires. They have serviced our vehicle for the last four seasons. The quality of the work has been excellent. The value is good as well.

The owner Eric is honest and kind. Very knowledge staff, professional, good communication, quick…read moreand helpful. Got my car in and out. Office is an easy and convenient location to drop off in Lapine. Highly recommend if you have a VW

Completely knowledgeable and trustworthy. Eric is also patient n conversations; he listens to…read morecomplaints and responds intelligently. I am comfortable... knowing that I don't have to look for any other mechanic to maintain my BMW 325I. (He is also proficiently maintaining my sister's Toyota 4Runner.)

A/C stopped blowing cold on my granddaughter's car. A 1.5-day turnaround was great. Seth was the…read moreguy I talked to, and I was impressed when he went to the car to see the issue for himself. What impressed me was the condition of the shop and office, and the fact that it was not in disarray but was laid out the way I would expect. It would appear I've found my shop........Thanks again, Seth. Mike McCormick

Excellent service! Got a loaner car while the worked on my vehicle and a lil goodie bag left in my…read morecar when I picked it up

Awesome people who do good work for a fair price. Tim and Evie go the extra mile to ensure…read morecustomers are happy.

did the job on time never had a problem Evy is nice to work with and Tim is very good.read more

Can you give 10 stars? If so, I would give them 10 stars for…read morethe quality of service and caring about you and your vehicle willing to go the extra mile both In customer service and the quality of repair work

Took my 86 yr old mothers 2010 Nissan Murano to them. Had to have it towed there to be diagnosed…read more unfortunately my middle aged sister, who has little mechanical knowledge, went to the shop to deal with them. after supposedly looking at the car and supposedly running diagnostics they said it could be a number of things. she chose to have them change out the engine. After having the car for weeks and charging more than $5500, they said they installed the used engine, which we later found out had more miles than the original and wasn't even the same year, so the pulleys,etc wouldn't line up. In a couple of days the car was dead again and had to be towed back to the shop. At that point they then said the power steering pump, alternator, catalytic converter were also all bad and wanted another $2200 to fix it correctly, but it would still run. We attempted to drive it home and got about a mile from the shop where it died again. We called the shop again and were told they were "done with us", and refused to do anything about it or refund any of the money. They changed their story about what had, or hadn't been done several times and were fine bilking $5500 from an 86 year old woman and leaving her without a car. Both Dan and DJ were not honest . Would NEVER take a vehicle there. Now have to get an attorney!!

Jason correctly diagnosed the issue we were having when we were ready to give up. Came out to look…read moreat the vehicle quickly after I called, and was able to help us secure the part we needed and taught me how he diagnosed the issue. Great service!

Good folks, honest work and great price. Needed an oil change while I was in town. Got me in quick…read moreand easy. Recommend you put a sign in front to find you easier but good experience thanks!

I needed a flat repair while on vacation in the Bend area so contacted Les Schwab. They were able…read moreto squeeze me in even though it was a busy Saturday. When I went to settle up after the repair they didn't even charge me! I would expect this if I had purchased the tires from them but I hadn't. I was just some tourist passing through and they totally took care of me. I highly recommend based on their service alone!

Unfortunately this is my last time trying to come here. Multiple weeks I've tried to get in but…read morethey don't have room or time or there booked for over a month... it's not helpful the young woman in front was not nice and very impatient. If you don't have any customer service, you don't want to help, your a one way or the highway type of attitude... then your gonna lose business just like you did with me

They charge over $400 to troubleshoot both of my rear doors & replace 2 rear light bulbs…read more They gave me the quote to repair the doors in the afternoon, I declined. Stating that I'd pick up the vehicle at 5pm. The only time I could get a ride. It was dark when I got the vehicle just as they closed. When I arrived home I discovered that both back doors were disassembled with parts covering the floor (see photos). They were closed for the weekend so I had to rent a vehicle for my family as my van was now only a 2 seater. And I'd be without the vehicle again to get the door reassembled. They reimbursed me $39 for my inconvenience (their stated cost to put the doors back together). Months later I was shown (see photos) that they reversed the wiring for the brake light & turn signal. All this time I had only one brake light and no right turn signal thanks to their 'repair'. Two trips to new mechanic required to get it in working order .

If you happen to have to go here because shops are busy, get everything in writing immediately…read more They tote "family" business. it's a smile and wink in the beginning but that is not what happens. awful experience leaving me with a headlamp that was already to be Installed and I've been waiting so I can travel to cancer treatment. said I hung up on her.... I was at the oncologist awful awful experience

This was my first time using yelp to search for a mechanic and boy did I find a great one!…read moreI posted my particular needs on a holiday weekend and got a response in minutes even though they were closed Efram called me up asked if I needed a tow {which I didn't thanx to AAA} told me to get it over to him that same Sunday then sent me pictures where it was parked and before noon on Monday (memorial day) called me again with an estimate and estimated time of completion, completely blew my mind. If you ever need a real mechanic you can't go wrong here, I absolutely recommend PalaFox Thanx for everything Efram!

Efrain/Efram (owner of Palafox) had multiple units rebuilt at Torque n Bend Transmission LLC and…read moreagreed to pay within a few days. He stopped returning our calls, then answered after a few weeks when contacted from another number and promised payment by the end of the day which never happened. He currently owes $4,500 and has made no effort to communicate or resolve the balance. Proceed with caution.