We purchased our first set of snow tires in 2022. They removed our regular tires and installed the…read moresnow tires. The quality of the tires was excellent. We recently had the tires replaced with the regular tires. They have serviced our vehicle for the last four seasons. The quality of the work has been excellent. The value is good as well.

Unless you like wasting your time and money I would stay far away from this shop. They are…read moreincompetent, incapable of ordering the correct tires, or even picking up a phone to relay the information ($7,000 worth of tires scheduled a week in advance). The service staff lied to me and said they ordered tires that they didn't, then wanted to insult me insisting I'm on some kind of imaginary budget because I didn't want the $12,000 set of tires, (30 ton $250,000 privately owned rig). On top of it tried to sell me a garbage set of tires for the original name brand quote when I arrived at my appointment. Complete waste of a week of my time and $300 worth of diesel sitting around waiting for this shop. If I had a business license, Point S would absolutely be receiving a bill at this point for wasting so much of my time and money. Extremely unprofessional shop, stay far away!

My starter seized while I was traveling near La Pine. I had it towed to Integrity Auto based…read morelargely on their high google reviews. They were very friendly and communicative. They were able to replace my starter, but I was absolutely shocked at the price. The starter costs about $250. They billed me for the $250 starter, and over $800 for "diagnostics and labor." I was shocked to get a bill for over $1100 to replace a starter. No one there mentioned anything about such an exorbitant price coming my way. My truck is stock. There is nothing difficult about my starter. It is easily accessible, has a heat shield, and two bolts to swap the starter. Overall, they are super friendly, polite, communicative, but I would not return because they charge like a wounded rhino. They knew I was in a bind and at their mercy, so just be aware.

My wife took her car in to here to have the starter replaced. Immediately afterwards, her heated…read moreseats stopped working. We brought her car in shortly afterwards with the expectation of it getting at least diagnosed for free, because it stopped working after taking it to them. They started by saying they would check and probably replace the seat elements first and go from there. We took the car home without that done and I finally got around to checking the fuses, and the heated seat fuse was just missing. Threw a fuse in there and it works fine. They are lucky we aren't pressing charges for fraud, as they intentionally removed a fuse then stated they'd start on the most expensive item. Won't be returning.

They charge over $400 to troubleshoot both of my rear doors & replace 2 rear light bulbs…read more They gave me the quote to repair the doors in the afternoon, I declined. Stating that I'd pick up the vehicle at 5pm. The only time I could get a ride. It was dark when I got the vehicle just as they closed. When I arrived home I discovered that both back doors were disassembled with parts covering the floor (see photos). They were closed for the weekend so I had to rent a vehicle for my family as my van was now only a 2 seater. And I'd be without the vehicle again to get the door reassembled. They reimbursed me $39 for my inconvenience (their stated cost to put the doors back together). Months later I was shown (see photos) that they reversed the wiring for the brake light & turn signal. All this time I had only one brake light and no right turn signal thanks to their 'repair'. Two trips to new mechanic required to get it in working order .

If you happen to have to go here because shops are busy, get everything in writing immediately…read more They tote "family" business. it's a smile and wink in the beginning but that is not what happens. awful experience leaving me with a headlamp that was already to be Installed and I've been waiting so I can travel to cancer treatment. said I hung up on her.... I was at the oncologist awful awful experience

Above and Beyond - Upon the recommendation/referral that the crew at TransFix are they ones you…read morewant to do business with, I moved ahead with a transmission rebuild with them in May 2016 after receiving a few other comparable bids. Work was completed in a timely fashion and my rig which had 230k miles on it at the time was back up and running. Fast forward to spring break 2017. I'm on a trip in Santa Cruz with the family and my transmission locks itself in second gear. The 2 or 3-year warranty (24000 miles) was 800 miles past its warranty period from the work completed last May and thus I could not receive service from within the warranty network. Good things for friends with trailers who don't mind giving up 2 days of their life for a quick turn and burn down to Santa Cruz out of Central Oregon. Brought the truck back into TransFix who acknowledged that something like this should never have happened. They opened up the tranny and found a compression spring had somehow tweaked and took me down for the count. Darwin, Keith, and Mike stood behind their work and made it right, getting me back on the road. Can't say enough about local businesses who stand behind their work and make it right with their customers. If I could give more than 5-Stars, I certainly would. Great job guys!!!

If like like supporting a shop that rips off older people and women by all means go here. My mom…read more(late 60s) took her classic toyota cruiser here for a transmission and transfer case rebuild. They charged her a small fortune. It had to come back for a few times to be "fixed". She ended up having to pay another shop to do the work Evolution had claimed to do but actually didn't even open up the transfer case (confirmed by the next shop manager hat actually DID rebuild it) and the work was done on the trans was faulty. Evolution (or Transfix ) the old name, has been given many chances to fix this but refused. DO NOT GO HERE I wish i could rate lower that one star. You guys should be ashamed. Ripping off the elderly. I do hope carma find you sooner than later.

I regret not reading these reviews before taking my car in for a 30,000 mile check-up. The 30k mile…read morecheck-up service was going to be $800 which I was okay with. They called me to tell me that the car has two different areas in the engine that show signs that it is "seeping" and "may leak soon." It would be nearly $7k to fix these two "seeps." The car hardly has any miles and I've never had any trouble with this car. I had been looking at trading in this Toyota at Kendall for a new one, but forget that. I don't want to be tied to this service department. I know that they can't control what's wrong with a car, but $7k to fix two "seeps" is ludicrous. Update: The sales manager (Jason) called me and we talked about my concerns regarding their findings. He assured me that their technicians are ethical and well-trained. The "seeps" were found by their computer and that they always want to give you all of the info. "What you do with the info is up to you." As a result of his call (even though he's not on the service team), I bumped my review from one star to five stars. Admittedly I was frustrated yesterday and it's not their fault that my car has issues. It's just so stinking expensive to have auto mechanics look at your cars these days. My service manager Timothy was nice enough and they are efficient with the check-in and check-out process.

Wanted to provide some feedback after recent service on my 2021 Venza…read more Received several recommendations for items that "Requires Immediate Attention" on my multi-point inspection form". It appears that 3 are items that must be on a Kendall recommended service (ie: Dealer Money Maker) that is above and beyond the Toyota Maintenance Intervals. It appears that all 3 were for items that likely were not even manually checked / observed at the time of service. As an example, the cabin air filter was listed as needed replacement, even though it was replaced by me recently, and after checking it again today, appears to be brand new. I've lost a LOT of respect for Kendall dealer maintenance, and their recommendations.

Straightforward scheduling, good communication on the pricing, seemed well organized and very…read moreprofessional. I think these are my new mechanics!

Finding this place amidst our roadtrip was a huge blessing! Our sprinter van was throwing a code…read morerelated to the emissions system and was counting down how many starts we had left. Casey was quick to help and took time to make sure we could get back on the road. I'd happily come back here!