Truly a place where a handshake still matters and they care about my vehicle as much as I do…read more My truck has been maintained by these guys and I won't go anywhere else. There are a lot of options in Stillwater, but Kaiser Automotive Stands out leaps and bounds beyond the other guys, any of them for that matter. And I found out they have been rated number one in Stillwater for the "Best of Stillwater" by the News Press. Again, I won't take my truck anywhere else. A+/#1/Best place around by leaps and bounds

Towed my vehicle under the guise they would help fix it as a tax write off. Found out they couldn't…read moreafter waiting 2 weeks for them to respond. "The owner has to talk to his lawyer." Then when the manager came said "if someone can donate the part we can fix it" then proceeded to give numbers to local churches. 2 weeks after towing our car and making us wait. 2 weeks after daily calls, filing paperwork and submitting medical documents. Being told we weren't a big enough tax write off is disgusting. Crooks at its finest.

No bs good service and a fair price. They got me right in and taken care of. room to park but sorta…read morean odd location tucked in by the old RR tracks

Initial Experience: A few months ago, I had my car aligned…read moreat a different shop with no issues following the installation of aftermarket suspension. Issue with Mister Muffler's Service: I recently took my car to Mister Muffler to fine-tune the fitment in preparation for a race. Unfortunately, within two weeks, the alignment was severely off. The steering wheel was misaligned by about 45 degrees, causing bump steer and making it unsafe to drive at highway speeds. Subsequent Resolution Attempts: Due to the severity of the misalignment, I had to seek another shop to redo the alignment. When I contacted Mister Muffler about these issues, they responded by implying that aftermarket parts are prone to loosening and suggested that my lack of mechanical expertise was a factor. They did not offer a refund or acknowledge the shortcomings in their service. Final Recommendation: Based on my experience, I cannot recommend Mister Muffler. Their alignment service did not meet expectations, and the vehicle became dangerously misaligned shortly after their service. Additionally, their customer service response was unsatisfactory, with no accountability taken for the issues encountered. Oh also if you do go through these guys, be prepared to pay more for the labor after they tell you it's X amount cause it's an inconvenience or took too long to work with...

I have been in the auto body business for 42 years. I took a terribly damaged quarter panel in to…read moreget fixed after 2 other body shops totaled the vehicle. In a very timely fashion Mac's fixed it perfectly. They went above and beyond to help me out. They were professional and very personable. I would take anything to them. No lies, no beating around the bush. Just great people and great work.

Fuck this place POS mother fuckers told them I wanted a new bumper and headlight because mark kerns…read moreordered wrong parts because his dumbass don't know shit about doing body work just sits in the office "writing estimates"or just watching YouTube or whatever else all day also it take 3 months for any jobs to get done anyway would not recommend really went down hill

Do not use this company. 100% stealing your money. This company will tow your car illegally. Tow…read morecompanies cannot take your car without the building management company calling in for the tow. Tenants of a parking stall cannot call and have a vehicle towed. That is illegal. We talked to the management company and they said they never call on anyone and rarely have to, ever call to have anything towed. Of course Northstar bribed us saying you can have your car back for "$150 cold hard cash" . What is this! Some side drug hustle?

absolutely the best towing company around here by far!! great prices and very professional! highly…read morerecommend!!!

I usually try to avoid giving negative reviews, but this is one that I feel needs to be shared…read more In March 2023 we took my van to G&M Body Shop East to have two areas of damage repaired. The first was the rear lift gate that I had dented backing into a truck, which was paid for by our insurance. The second area was a dent on one of the front fenders that was already on the van when we bought it, and we paid for this repair out of pocket. G&M had my van for a week to complete the repairs. When arrived to pick up my van we noticed that a tan substance been dripped inside the passenger headlight assembly and dried there. I went back inside to ask about it and was told that they had tried to repair the headlight assembly because it was not sealing (due to the damage it had when we brought it in) and that glue had dropped down inside the plastic of the assembly. They acknowledged that it didn't look good. I was told that if we didn't like the way it looked they could order a new headlight assembly but that we would have to pay the $400+ cost of the part. I went back outside to relay this information to my husband. He went inside and told them that this wasn't acceptable because it was their mistake and they needed to fix it. The tech said he would talk to the owner and get back to us and we left. They called my husband that same day and told him they would replace the headlight assembly for free. Once the part came in they replaced the headlight assembly and we thought everything was resolved and we were good. Before leaving the tech told me not to use any wax for a certain number of days if I took it to a car wash. I promptly forgot if he had said 60 or 90 days, so decided to just go with 90 days to be safe. I also decided to just avoid the car wash for that time because I didn't want to risk accidentally choosing an option with wax and messing anything up. (It's also important to note that my van is kept in a garage and I generally try to avoid driving in rain if possible) Fast forward to July 2023 and the vans first trip to the car wash since repairs. In the automatic car wash water begins pouring inside from the ceiling at the top of the rear lift gate. As soon as I exited the car wash I drove to G&M. The employee who greeted me came outside and was able to immediately see that their techs just hadn't popped a seal in place around the wires that connect to the lift gate. He asked that I leave the van with them so they could make sure the problem was fixed and have their detail guys clean it up and dry it out. 5 hours later I picked up the van and they confirmed the seal was the problem and they fixed it and got it all dried out. While they did get it dry under the plastic panel on the ceiling where the water was pouring in, and they did vacuum out most of the moisture from the floor, that is the extent of what they did. They left dirt and handprints all over the plastic panel that they removed, and it now has a gap between that panel and the ceiling where the water was gushing out. So, while they seemed to do their best to correct their multiple mistakes...they only did so once my husband stepped in and they were no longer dealing with a woman. And they also did the bare minimum to correct their mistakes, leaving me with more of a mess to clean up than I had before the car wash.

I can't speak for the work they do because I haven't use them as a customer. But the Optimus prime…read moreand bumblebee statues are a pretty cool factor for Stillwater and my grandson thought they were fantastic!

very good service, personalized attention and support during the process. Excellent workshop with…read morevery good workmanship. I recommend them.

This business is highly recommended for auto repair. They warranty their work. Great customer…read moreservice.

I'm extremely disappointed with my recent experience at this auto parts store. I've been a loyal…read morecustomer, regularly bringing my vehicle in for service, but that loyalty was clearly not valued. I was charged over $300 to swap tire pressure sensors from one set of wheels to another--a service that Discount Tire offers for just $100. When I questioned the cost, the service advisor told me the high price was because they are an "auto care shop" and not a tire shop, essentially admitting they are not suited for this kind of work. If that's the case, I'm even more disappointed that they didn't recommend I go elsewhere instead of charging me three times the going rate. When I brought this up, they doubled down and insisted their pricing was average--which it absolutely is not. If you're a woman, a college student, from out of town, or someone unfamiliar with fair pricing in auto services, I strongly caution you against bringing your car here. In my experience, they took advantage of my trust and overcharged me for a basic job. I will no longer be taking any of my vehicles here. They've lost a paying and previously loyal customer through their actions.

Great guy to deal with. Good prices and does impeccable work. I have used him for years and highly…read morerecommend his services. He is only open Monday-Thursday these days though.

My daughter took her car here and the service was impeccable. She was not taken advantage of and…read morethe problems were taken care of quickly and without breaking the bank. If you want straightforward, honest and expert service go here.