I had a great experience with Ground Level Pest Control. From start to finish, the service was…read moreprofessional, prompt, and extremely informative. Sonny Bates, the owner, arrived on time, explained the entire process clearly, and addressed all my concerns. He was very thorough and went above and beyond with helpful tips to prevent future issues. Though treatment was not necessary, Sonny is the first person I will call going forward. He was honest, helpful, and very knowledgeable. A true pleasure to work with!

I am so glad I found Ground Level Pest Control to take care of the wasp nest on my deck. Sonny,…read morethe owner, was responsive, polite, easy to deal with, and took care of the problem promptly. From now on he's my go-to for any future pest-related problem.

Amazing service! I called and he said he was between jobs so could swing by in 45 minutes. He…read moreshowed up, checked out the issue (paper wasps that were building homes in my deck railing), and treated the situation right then! I went from calling someone to being wasp-free within an hour!! The service was affordable and I really appreciated how quickly he did the service, was professional, and informative! He guaranteed the spray for 90 days, so if there are any issues within that time frame, he will come out and respray for free. Great find on Yelp! Thanks!!

I feel very relieved and happy that I used Advanced Pest Innovations, located in Spencer, MA. (I…read morelive in northern Rhode Island.) I initially looked at companies nearby, and then I decided to look at Advanced Pest Innovations. Yelpers gave him very positive reviews. Steve is a very nice, normal, down-to-earth individual. He listened to everything I had to say, and he answered all my questions. He explained the process in simple-to-understand detail and also left a printed sheet with more information on it. I like that he did not speak "down" to me. He seems to be a very intelligent person and a caring individual. The price, imo, was extremely reasonable because he sprayed outside and inside my house. If Yelp allowed 100-stars review, I'd definitely give this company 100 stars!

I have been using Pest B Dead for over a years now. I have now trusted them with not only my home,…read morebut my elderly parents, and my elderly aunts 2 family. Gary is very meticulous and very conscientious about his work. At all 3 properties, he has services with perfection and is a pleasure to deal with. Denise in the office is equally professional and always personable while delivering a high level of customer service. They offer an annual plan that is the best in the business and value. I highly recommend them for all of your pests needs.

Incredibly rude, not many times I've been told to fuck off as a customer , Gary has no customer…read moreservice skills, and acts like he's to busy to be bothered with acting civil. Only hire them if you like to be degraded

I've had Ford's for many years and for the most part have been happy with their service. When I…read morewas not they rectified it almost immediately. But I'm writing today to say that my lawn, this year, is the best i've ever seen it looking. I don't know what they're using, but i just hope they keep using it. Also the communication continues to be great.

Did anti carpenter ants work.It was done fairly quickly and they cleaned up afterward, Have had…read morenone since

Kevin, one of Colonial's licensed service techs, was thorough and honest. Plus, he had good news!…read moreWe don't have an active termite problem. Then he showed us a simple way to monitor for new activity. We are very relieved and highly recommend Colonial Pest.

I am a long time very satisfied customer. In todays' world it is very rare to always receive…read moreexcellent service, Colonial pest does what the promise. Very professional and reliable.

Steve and Will are very professional and courteous . They take care of any pest problem I might…read morehave . Easy to talk with . Great job guys !

The technicians have been helpful and very knowledgeable but we ran into an issue yesterday when a…read moregel bait was used indoors and not included on the report afterward. We have a 4 month old puppy who is into everything and started licking/chewing the baseboards near where ants were prevalent indoors. When I called, Stephanie was less than professional and seemed annoyed that I had concerns. No matter what I said, she dismissed me, argued at every turn, and didn't apologize until I told her how frustrating the conversation had been as a concerned parent. Even then, her apology was "I'm sorry ma'am. I do understand but like I said...." She just kept reiterating "Ma'am (condescendingly) baseboard treatment is standard with all of our visits." Mind you, we've never had baseboards treated before this visit. Treatment has always been on the exterior and they've only ever iterated that kids and pets be kept indoors. Stephanie said the stuff he was putting down inside was the same as what he put outside (bifen) when I called back this morning because my puppy was vomiting and refusing food. After speaking with Jose and describing to him (as I tried to do with Stephanie) what I saw the technician use, he said it wasn't bifen but was likely gel bait (not at all what is used outside.) I was going back and forth with the vet and DeBug all morning trying to figure out how emergent the situation was and when I finally was able to speak with Jose, he helped calm my fears and let me know what the product actually was and how the call should have been handled. I do appreciate his professionalism and approach to feedback from a customer. As I told Stephanie, I was trying to work toward a solution and share my frustration as a mom of young children and dogs. I am unsure if we will be continuing service because, although Jose handled things well, Stephanie is the main point of contact it seems and needs more training or a spa day before she interacts with worried customers again. The screenshot I've included is an example of how the phone conversation went as well. Weird (inaccurate) responses and entirely missing the point of what I was asking. For what it's worth, our puppy is alive and well, eating again and no longer vomiting, so that's a relief.