I've lived here over two years. My first two years in a loft were great! Beautiful floorplan,…read moreconvenient location, and our maintenance guy Eddie is always kind, personable, and truly the face of the community. Unfortunately, my recent experience has been very discouraging. After transferring into a flat unit, I experienced issues almost immediately. I filed complaints and had to follow up multiple times before finally getting a response weeks later. Lease renewals have also been mishandled several times, creating unnecessary stress. Overall, communication is poor, issues go unresolved, and I've noticed a high turnover rate. Most reviews are from a while ago, so I want future renters to know what's happening now. Be cautious, especially if considering a flat unit. Ask very specific questions and tour that specific unit before signing.

This post is longer overdue. We've lived here for about a year now and the overall experience has…read morebeen good! First off, Eddie, the on-site maintenance guy, is FANTASTIC!! Probably underpaid, as he's the sole maintenance personnel on-site, but he keeps the place clean like it's his own. He's super responsive, always helpful, and considerate when he has to enter your space. He's honestly the ONLY reason we're considering staying at this apartment complex. Now, for the "bad." The reviews about the Leasing office/management are somewhat true. For instance, when we moved into the apartment, it wasn't move-in ready. That's on the Leasing office. I would think once they know the deal has gone through, it's THEIR responsibility/job to ensure the apartment is move-in ready. It wasn't. The original washing machine reeked of sulfur-- they eventually replaced it, but again, not move-in ready. Something the Leasing Agent should've noticed because the entire laundry room/closet smelt foul because of the sulfury washing machine. Overall, this is a good place to live. People are friendly enough, Eddie keeps it VERY tidy, and no one breaks into your cars. The kitchen cabinetry is straight out of the '70s, as is the bathroom, but it works. It's close enough to everything, and walkable to downtown Pleasant Hill.

Great place to live. Love the environment and staff. They are always helpful and friendly.read more

Tour went great, applied for an apartment, after credit and background checks, they questioned…read moreaccounts that were closed from debt consolidation due to the pandemic and denied us. My rental & mortgage history is flawless and have the income yet they wouldn't give us a chance. Now we wait for our deposit to come in the mail. Hopefully it comes as I have read many reviews from others that they never got it and had to keep calling for status

My wife and I moved here about a month ago. We love the location and potential of this place and…read moreboth Marsha and Debbie are super nice and quick to respond. Manny, the day porter is very nice as well. It's obvious Goldrich Kest is investing time and money into 100 Boyd (Previously Pleasant Hill Village). Here's what we like about living here: It's a nice place with modern appliances; the kitchen is huge for a 1 bedroom and has plenty of cabinet space; the overall place is well lit; our ground floor patio is nice and spacious; the new gym looks pretty legit too. As far as cons/areas of improvements go: the overall cleanliness could be more consistent and thorough in the following areas. (1) The hallway floors seem to be dirty. I don't know if they've been mopped since we have been here as I see the same stains and debris. (2) The same goes for the glass doors on the side entrances. (3) Laundry room: at least 2 washers have been out of order and this area could be cleaned daily as well (4) Garbage: Coming from SF, I get that parts of the Eastbay are a little behind on recycling and compost. I'm not sure if recycling comes to pick up daily, but the single recycling bin on our side of the building is hard to get to and seems to be always full. There are 2 compost bins that have been full for over a week, maybe even more. We were told that 100 Boyd doesn't compost yet there are 2 stinky bins overflowing on the property. (5) Parking: Not bad, but could be better once we get our spot. I don't mind walking, but yes, it would be nice to have a parking spot for ~2K/month in rent. May I suggest the following: (1) Have a day porter or anyone clean daily and thoroughly. I was told that there isn't one on Sundays and Mondays. Coming from the restaurant industry and recruiting for essential workers during the pandemic (janitors, day porters, etc.), this is money well spent and I would suggest not to cut corners on cleaning. Hence, which is why we probably had an insect issue, which has been taken care of - thank you Deb for coordinating with pest control! (2) I think we need a better solution with the garbage, especially once the construction begins with the new parking lot. Construction displaces animals/insects so you may want to get ahead of this curve before that starts. Overall - we are happy with the quality of life here. There are just a few small holes in the boat that need pluggin'!

If I could give this place 0 stars I absolutely would. I was a tenant here with my toddler for a…read morelittle over 2 years. While I was pregnant and raising a toddler, the managers here repeatedly ignored my maintenance requests about BLACK MOLD growing continuously in our apartment. Every ticket I submitted was canceled -- putting my family at serious risk. When I first moved in I waited over a year just for a parking spot. I had to park across the street or in the movie theatre parking lot where my car was broken into about 3 times ( even tho I had nothing inside my car ) which resulted in me having to pay to get my window fixed. There's NEVER a manager in the office during office hours and if they are they basically just shrug you off. Their maintained workers seem like some kids that just graduated high school and don't know AT ALL what they were doing. let's not talk about the beetles and ROACHES continuously roaming through the halls all day long. My rent was 2195$ for a 1 bed 1 bathroom apartment. NOT including utilities that change monthly. So even tho they advertise your rent to be 1 price expect to pay at least another 100-200$ on top of that! Their washers and dryers are always broken and just to be able to pay your rent online you have to pay another 65$ fee. Then, when I moved out, they charged me over $1,000 for "cleaning and repairs" -- even though I spent an entire week deep cleaning, and nothing was damaged. This is not just unethical -- it's dangerous and exploitative. DO NOT LIVE HERE. This play is a sorry excuse for a business !

Affordable apartments, Manager and other Staffs are really polite and professional. The place…read moreinside the apartment is good. The ONLY MAIN CONCERN is the Noise from outside the buildings. It's totally fine when it's still early but more of the times there are kids playing until PAST 10pm! I don't have a problem of kids playing around but the way they play, like kicking their soccer ball into the fences of the second floor creates DISTURBANCE, everytime they hit the ball going to the fences it creates loud noise and we can feel the floor shaking! Just a reminder there are people that needs to rest after a long day at work and they deserve some quiet and peace time sleeping! I don't know if it's just me or there are also other people wants to complain about it. But UNFORTUNATELY This apartment doesn't have any "curfew" for the noise control every night.

I've been living at this communities for over 6 years and my experience with Windsor has always…read morebeen extraordinary! leasing staff while touring and during move-in exceeded my expectations. They made the transfer process easy and quick and move-in experience even better. the leasing manager she is very nice, friendly, professional, helpful and always available to answer questions regarding the process and ensured we got all info that we need as part of orientation and handed over our apartment keys. Apartment is clean and got new carpets and paint and no maintenance issues so far. With windsor park apartments nice place to live.

Kelly was so friendly and inviting. The apartment is large and bright. The pool looks amazing…read more We are not moving until November but this place is number one on our list. Thank you Kelly for being so kind to our little one he usually gets largely ignored in the process at other communities but you engaged him and even he is excited about North Main

I lived in this apartment for about two years. The manager, Gina, was very nice and made my…read moreexperience truly exceptional. From the start, she was always responsive, professional, and incredibly helpful. Any concerns or maintenance issues I had were addressed quickly and efficiently. The property is well-maintained, and the management's attention to detail really shows. She made the move-in and move-out processes smooth and hassle-free. I highly recommend this apartment complex to anyone looking for a well-run, friendly, and professionally managed place to live!

Arshak in the leasing office helped us with virtually viewing an apartment right away. This gave us…read morethe peace of mind we were moving into the right apartment for us. Thank yo

BEWARE! Just got notice of rent increase of almost $400 per month! The advertised rental prices…read moreare just to get you in ... then BAM! Theft / vandalism ... Our auto window was smashed in while parked in the underground garage (which has an electric gate). It also appears that another car had a window smashed a week ago in the same garage. When notified the management of what happened we were told parking is "at your own risk". OK - I get that. But when we asked if they would install security cameras in the parking garage - were told no. New security systems are very affordable - just look up prices at Costco, Fry's, etc. Don't understand why the owners do not want to make this investment as an added layer of security for their residen. Not feeling very safe.

I contacted Crossroads for a tour of the property to possibly move into. Had a friend years ago who…read morelived here and always loved it here. I was greeted by Ashley the office manager and she has the best customer service skills I've ever encountered. Someone who knows what she's talking about and actually loves her job. My youngest son who is autistic came on the tour and he was actually the one who picked our place. There was two units available an upstairs which was chosen by my son and a downstairs unit which I actually wanted. Ashley made the whole tour enjoyable and made it feel like we were home. It's very peaceful, clean, well kept up. We just moved in, in August and already feel like we've been at home for a while now. The neighbors are so kind. If you're looking for a place to call home please check out Crossroads. You won't be disappointed! Ashley and Lynn are both a joy to chat with. FYI I feel Ashley should get a raise

We will be signing our lease again with Crossroads because we really love our management and…read moremaintenance. Lynn in the office is great at communication and staying on top of everything and Roberto with maintenance always does an amazing job. Although I wish the gate was fully around the community for better protection, I enjoy living in the complex. It is always well maintained even with fur babies around. And I LOVE using the outside grills and pool area!

Reason for 5 star: *…read moreSimple qualification process, if you work with them they work with you ( Mike was great!) * Impeccable location, literally just feet away from the freeway and the beautiful downtown area. * Peaceful and friendly complex * Great square footage for the price (especially in WC!) nearby apartments were asking for $500 more in rent and with 200 sq ft less! Highy recommend!

I've lived here for almost 3 years. The onsite staff is extremely nice and very speedy at helping…read more Carol, Suzanne, Mike and Ben run a great business here! Very friendly people live onsite, there's a hot tub and pool, laundry, close to the freeway but it's not loud, and it's also close to downtown. Nice place, highly recommend!