I used Finest Cleaning Service for the move-out cleaning on my home that I was selling. I'd…read morealready left the state by the time they came, so I had to coordinate remotely and have my realtor be the 'enforcer' to make sure everything was done well, but I did get pictures. I guess I will start with the negatives. They are not a bargain brand by any stretch of the imagination. ( I didn't choose them based on price, and frankly they were the highest bid that I got. However, I chose them because they could do steam cleaning service as well as the regular cleaning, no one else could do that, plus they are licensed, bonded, insured which was required for my realtor to leave a combo lock for the cleaners to use. ) The main other negative was that they forgot to clean the oven on the first pass, my realtor noticed and the team came back the next morning to catch that miss. On the neutrals side - it turns out that if you have cats that barf under your bed for several years, you can't "just" have a steam cleaning; they have to do some kind of neutralization treatment first to avoid stinking up your house when they steam clean. Which costs a couple hundred extra dollars. Eek. Honestly, I have no idea whether cat barf really requires this, or only cat pee would, or whether it's all fiction - but in the situation I was in, I didn't really have much choice or time to research this myself.. I had to just authorize the extra charges. I'm giving them the benefit of the doubt that this is actually the right thing to do, but I recommend that you do your own research first if you're in a similar situation with bulimic cats and a bed too big to get under on your own. Now, onto the good things. They are EXCELLENT with respect to communication. Caio is extremely responsive, clear, and detail oriented. Scheduling the appointment was extremely easy, they have a well-built portal you can book through. They are flexible as far as payment methods, there is a surcharge for credit card, but being able to accept them is a big plus as I didn't want to leave a check when I was no longer in the state. Aside from the minor hiccups described above, they did a great job cleaning the house. When the job was done it was spic and span based on the pics and my realtor's checkup. They are very professional and reliable. So all in all, I do absolutely recommend them if you're someone who wants a hassle-free experience and is willing to pay bit extra to get it.

This was the worst experience I've ever had with a business in my life. Their price for a deep…read moreclean was almost twice what I'd paid elsewhere, and didn't even include all deep clean items such as baseboards. Their staff destroyed several items in my home and didn't even apologize for it much less replace them. They also took my card on file at the time of booking which I didn't mind, that's typical for cleaning services. The issue is that I assumed they charged that card for the services rendered... until several days later I get all these messages and phone calls about payment. I told them to charge my card on file and they flat out refused to do so. They insisted I pay an invoice, but I was busy at work and didn't have time to do so. Then they showed up at my home trying to collect payment despite me telling them repeatedly that I was at work and nobody would be home. The owner and her boyfriend called me from multiple phone numbers, THREATENED ME with the police but continued to refuse charging my card on file. They tried to say my card was "blocked" which I know was not true. When I was done working I paid their ridiculous invoice, only to find that they DID in fact CHARGE MY CARD ON FILE!! I literally paid for the clean TWICE because they refused to charge my card, insisted I pay an invoice instead, threatened me to pay their invoice, and then charged my card anyway. And the worst part? The owner and her boyfriend BLOCKED ME as soon as they took my double payment. They said to "talk to the office manager" who also completely ignored me. I had to dispute the extra charge through my bank to get my money back. I'm a business owner myself and I would never in the worst situation think of treating a client this way. I cannot suggest anyone to use this shady company that overcharges, under-delivers, and literally threatens clients. Stay far away from these folks!

Rag Mops did such a great job last week! Having things fresh and clean around here really helps…read morewith my state of mind. I am a stage 4 cancer patient and was matched with Rag Mops as part of "Cleaning for a Reason", an organization that matches a cancer patient with a participating cleaning service to provide 2 free cleanings, one month apart. My experience with Rag Mops was even better than I had hoped for. As a cancer patient, things can change day to day and sometimes hour by hour. Rag Mops was so patient and accommodating when I had to cancel a couple of times due to treatments and pain level. We worked together to find a mutually agreeable day and time for the clean, and as I mentioned before, the service was amazing! They sent one person for our house, and she was friendly and open to requests during her time here. She did a very thorough job and I haven't even a single complaint! Thank you to Rag Mops for our cleaning and even more for their participation in "Cleaning for a Reason"! You will undoubtedly be blessing more and more cancer patients over the months (and possibly years) to come!

Laura cleaned our home today and did an excellent job. It's just a wonderful feeling going into the…read moreweekend with a clean home. I'm so thankful I found Rag Mops all those years ago! Best decision ever!

Very prompt response time, quick booking availability and the work was well done. I took the deep…read morecleaning service and was happy with the results. I would definitely book again.

Paid for two hours service and found the person texting a couple of times. cleaned two bathrooms…read moreand one bedroom - which were already in pretty good shape and didn't require laundry. That's all that was done in two hours. Smaller Bathroom still had dust all over top of shower area. Some spots didn't look clean. They charged too much for the quality we got. 3 stars because responsiveness was good. And perhaps their normal cleaning service is better than the hourly service.

Paty is an A+ housecleaner, and I recommend her without hesitation. We started our Airbnb business…read morein 2018 before we had even moved to Texas, and I needed someone locally I could completely trust to manage the cleaning and care of our first home in Plano while we were still living in Atlanta. We found each other by accident while I was shopping Facebook Marketplace for furnishings for the home. She mentioned she had been managing a house for an owner who lived abroad and had just sold the property, and she was helping sell the furnishings. She had been their housekeeper, and it quickly became clear she was exactly the kind of person I was looking for. Because we were operating remotely at the time, communication and dependability were critical. I needed someone fluent in English who could do more than just clean; someone who could be my eyes and ears in the home. Paty has now worked with us for over 8 years and has helped care for as many as 12 homes at one time as our business grew. She is consistent, dependable, and extremely thorough. Paty takes pride in her work and stands behind it personally. She is proactive and always lets us know if she notices anything that needs attention, such as leaks under sinks, loose fixtures, burned-out light bulbs, or maintenance concerns. That level of care is rare. She is also completely trustworthy. Over the years, she has recovered and safeguarded many items left behind by guests so we could return them to their owners. When Paty says she will be there, she is there, on time, every time, and she is the one doing the work herself, which means you always know what quality to expect. She brings her own supplies, leaves thoughtful finishing touches like decorative towel and tissue arrangements, and always leaves the home with her signature "Fresh Breeze" scent, which is also the name of her company. Paty is also wonderful with homes that have pets, and does an excellent job cleaning after our many four-legged guests. Over the past 8 years, our Airbnb properties have maintained a 4.95-star rating across nearly 500 reviewed stays, and cleanliness has been one of the biggest reasons for that success. Paty has been a huge part of achieving those results. As our business has shifted to mid-term rentals, we no longer need cleanings as frequently, and I would truly love to help her find new clients and projects. Anyone who hires Paty will be very fortunate. Le Ann Dakake, Owner Blessed Journeys Texas

I am an acknowledged perfectionist, kind of germaphobe with trust issues. Allowing someone in to…read moreyour home to clean the way you would...it took me a while but here she is! I saw her work at two separate Airbnb's we stayed at & was given her info with glowing recommendations. Patty is very thorough. She moves the dog crate to get to the hair & dust bunnies. The office is cleaned without being disturbed. She is super easy to communicate with & she listens! Her rates are very reasonable given the size of the house & what she has to deal with: senior dog + 3 teenaged boys = other cleaning services just turned around & ran. My house looks & smells great & I no longer have to be mad at the men in my life for being gross. At the end of the day, communication is key in any relationship. I've found it best to be reasonable in your expectations...but I will say she was able to remove a large black mark on my brand new counter that the installer swore was part of the white stone! Patty is VERY good so please don't steal my unicorn. I'm sharing my appreciation of Patty & her work so that she & her business continue to thrive.

Highly recommend VIP Cleaning for all cleaning needs! I've used them many times over the years for…read moremove out cleans, pre-party deep cleans, and regular house cleanings. The quality, value, and consistency can't be beat and I would highly recommend them to anyone!

I got VIP's info by word of mouth from a friend and I'm very glad I did. Today was my first…read morecleaning and I can't say enough great things about them. Everything was thoroughly cleaned and spotless. I'm very OCD (crippling so) and so trusting someone other than myself to clean my home was a big step for me. My standards were met and then some! They are affordable, friendly and respectful of my belongings which was important to me. If you're looking for a reliable cleaning service, definitely give them a try. I will be a return customer!

The quality was superb. Attention to details: baseboards and blinds were cleaned. Great value…read more Would definitely use again.

My friend has recommended to give this company, and I really needed a service in a short period of…read moretime, so I gave it a try. The owner was very accommodating - she was able to book me in and provided an accurate quote, so I have got exactly what I have requested. The girls were punctual, brought all their supplies and were able to determine what needed to be used on each surface (ex, wood vs tile, etc). They did a phenomenal job - house smelled and felt great, all corners and sideboards were thoroughly cleaned as well. I definitely will use them again and highly recommend.

My wife bought a Groupon to use for carpet cleaning. She has made several attempts to contact them…read moreby phone and email over several days and no one will respond. So we contacted Groupon and got a credit and will use someone else. If the customer service is that bad I don't want to take any chances on how well they clean.

I decided to give them a try and would not use them anymore…read more Pros: ease of scheduling, the lady they sent was nice and professional but that's about it. Cons: I requested two people and only had one person show up just to spend 7hrs and have half a house cleaned. My living room and my son's room did not get cleaned. The 7hrs did not even include carpet vacuuming or washing kitchen accessories which my previous cleaner did. Not happy!

I was very impressed with Shining Places cleaning service. They came to view my house before giving…read morean estimate, which I appreciated. They offered a very reasonable price. They showed up right on time (even a few mins early!) They used hospital grade cleaning supplies, which leaves your home chemical free - and smelling fresh (instead of like chemicals!) They did a move out clean for us, and my house is spotless from floor to ceiling. My kitchen appliances look brand new! Highly recommend this service.

I requested a move in clean for my new apartment, beyond pleased with service. Quote was very…read morereasonable. Would recommend to anyone wanting to make sure their new place has a fresh start.