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    Cox-Knapp Funeral Home

    5.0 (1 review)
    Open Open 24 hours

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    4 years ago

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    Morgan Memorial Homes

    Morgan Memorial Homes

    (3 reviews)

    My dad passed recently and had pre-arranged with Morgan Memorial Home in Savoy, IL. Our family met…read morewith Jim, one of Steve Morgan's many fine directors, who stepped us through the preliminary decisions. After arranging our visitation and graveside services, Jim kept in contact to ensure everything was moving forward satisfactorily. Dawn took over beginning with the visitation and was the model of care and efficiency, making sure all things were taken care of quickly. Even with a major foul up with the cemetery (see my review for Grandview Memorial Gardens), Dawn didn't blink an eye, but adapted calmly and made sure that was taken care of properly. It is never an easy time with losing a loved one, but I was certainly impressed that my worries did not extend to the arrangements my father had pre-planned with this professional organization.

    My family used Morgan's Funeral Home after my mother-in-law passed away. In spite of their website…read moresaying they "customize" their services to fit your needs, my sister-in-law was told they offered no extra services, just simply the space. When she asked what types of practices other families had incorporated into their services, she was met with a very unhelpful, "Every one is different." When she pushed further, explaining she had never had to do this before, she was still met with the same response. When the day of the service came, they had reserved the space for a three hour service: two hours for a visitation, with a service following immediately after for one hour. When the service began, Morgan's was provided with a copy of the program; however, after the first speaker came up, they began trying to dismiss everyone until my sister-in-law told them they were not finished. In spite of reserving the space for 3 hours, they continually felt as if they were being pressured to get out. Beware if you use this service during such a difficult time in your life, that they do not provide you with the service or support one would expect during such a difficult time.

    Cox-Knapp Funeral Home - funeralservices - Updated September 2026

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