i've done my shopping at AutoZone for a long time spent thousands of dollars with the store on…read more12 Utah has my money to my credit card or debit card and said it may take 3 to 5 days to return the funds. That's totally unacceptable to me. I will no longer use AutoZone because of this if I use O'Reillys or advanced auto. It's back on my card the same day just saying if you have to take stuff back look for a 3 to 5 day delay on getting your money back.

CJ was so patient and incredible. He listened to my Acura and helped me diagnose what the issue…read morecould be. These guys always go above and beyond to get you what you need. Nice to have a trusted, friendly, place to go where you feel like they care.

They allowed me to borrow a jump-starter, replaced my key battery very quickly, and were extremely…read morehelpful across the board. I was very pleased, and while I hope to not need to go to an auto store for a long time... when I do? It'll be here.

My battery died and I had to have it replaced. Not only did they test it for free, but one of the…read moreemployees came out and replaced it for me. I tried to tip him, but he refused to accept it.

What defines your customer service is not how you treat someone when they buy a part but how you…read moretreat them when they return a part. Most of us that shop at junkyards are backyard mechanics and we make mistakes. More than happy to pay the 20% restocking fee and thank you for taking the part back after some back and forth discussion. But I don't care for the attitude and the smart aleck comments. Will not be shopping here again. Make sure you pay with a credit card. It's worth the 3% to have an alternate recourse and the event things don't work out.

I placed an order online for a running board for my Ram Dodge Truck paid $185.00 on November 12,…read more2024, as of this present date I have not received my product I have called them and they want to tell me where is my product

I called about a specific part that I saw listed on car-part.com. The representative told me the…read moreprice and offered to call back once someone had pulled it from the vehicle. He called back earlier than expected and pickup was fast and easy. Thank you, sirs!

Used A Salvage yard (used parts) near N.Logan, Utah for electrical parts for our, new to us PT…read moreCruiser, Had great luck with them! So called them back for an O.E. Radio - they did not have nor could get. They gave me the phone no. to another place "South Bountiful Auto Parts", Had a nice conversation with them and let then know that one of their competitors sent me to them. They had the radio I needed for $35 plus some shipping. Anywhere else that I looked they were$180 plus. PT Cruisers were a popular car 2000-2010 (1.3 million sold) but hard to find odd "stuff" for now. Arrive in the time we agreed to and works as it is supposed to. So now I have two great places for hard to find Stuff. Thanks Again Paul @ South Bountiful Auto Parts.

I called needed a quote on my parts, gentleman, he picked pls r me on hold for almost 20 minute and…read morenever came back!!!!! If there was -0- Definitely , I would have given 0.....yes, I waited to see how long he will come back pick up and he me Dr did came bacck.

Went on a Sunday afternoon, only person in the store. Staff was knowledgable and relaxed when…read morehelping me out. The store seem fine, plenty or car things and tools. I was glad they were open on Sunday, too.

Had to get a new battery and wanted a Die Hard. Adrian put the new one in and was wonderful and…read morefriendly. He answered questions that I also had. I was very impressed overall with the store and the people. Would highly recommend and will use them again.

I've literally never been to an advanced auto parts before, I didn't realize they were essentially…read morean Oreilly's or autozone. I desperately needed a single vehicle specific lug nut, and I was able to order online, and pick up pretty much immediately. The best part though, is that when I got there, I found that they carry Chemical Guys car cleaning products. None of the other auto parts stores around carry these, and I couldn't be more happy. I will 100% be returning here for all my car cleaning needs

Car ownership is such a pain, especially if you're a noted cheapskate like myself. My current old…read moreJeep (Just Empty Every Pocket) is now shedding functional parts at an alarming rate. Thankfully for my old Heep and unfortunately for my pocketbook there's the experts at NAPA who can find the parts so I can get my old 4x4 problem child back on the paved trails of Salt Lake. The real benefit of this NAPA location is that its the part warehouse for the SLC area. If you need something and NAPA doesn't have it in stock its most likely coming from their warehouse connected to this retail location. So when they say, "oh it looks like this parts only in the warehouse"... that warehouse is probably 100 ft from the register they're looking the part up on. It makes for a quick pickup of some harder to find parts. The pricing is usually roughly the same as Autozone & O'Reilly's. Sometimes you'll find its a few bucks higher at NAPA. One thing to keep in mind, if you're a AAA member you can get 10% off on anything you buy at NAPA. That includes parts for your busted ride. They also carry all your assortments of random auto trinkets, oil, lubes and other replaceables for your auto. Overall this location is a little out of my way but I always make sure I call or swing by when I'm looking for a part. They know what they're talking about and usually can get a hold of what I need in a short amount of time. Make sure you take advantage of their "NAPA Know How" just like the commercial says...

9/14/19 I went in to…read morewarranty out my two front axles I bought brand new from another location and the only reason I went to this place is because they were the only ones that had them but they told me I had to go back to the store I got them from and get them shipped there !! And guess what it's the last hour of there work week and now no one can do anything tell monday !! Now I'm left with my car I cant drive for a few days!!

A bet pricey, but good staff man they help you out find everything they are reasonable just feel…read morelike they go a bit too high on some prices.

worst costumer service at this wrecking yard. staff absolutely untrained, uneducated , they lack…read morework ethic in many ways . managers when you ask about why you are banned , they don't give you a reason why you are banned . i was a costumer for 3 years , spent more than 50,000 dollars on auto parts . i went to work on october 2024 in the morning and i bought a couple parts , i leave and then come back because i had to buy tools at harbor freight, you wouldnt believe after i removed an abs pump for almost 2 hours the manager just tells me i am banned but i cany still work for the rest of the day . sounds funny right ? then i ask why , i was only told theres some things they were told about me and im no longer welcome .

The collision center always takes care of me. They do great work for a good price and never…read moreovercharge on the services they are providing.

Mark Miller has been the most consistent and reliable service center…read moreI have ever had the pleasure of doing business with. They always go above and beyond with their service!

I've been looking for a small part for my Kia Sorento for months. A dealership recommended…read moreCrabtree. They were able to find me rhe part in 30 minutes. Amazing customer service.

The guys were super nice and I was able to source some hard to find parts that no less than 13…read moreother salvage yards both local and online were unable or unwilling to get for me. Saved my bacon big time.