1. Coyote Creek Outdoors

    0

    Brentwood, TN

    Coyote Creek Outdoors

    1.3 (4 reviews)
    Open 8:00 am - 5:00 pm

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    5.0
    (5 reviews)
    Artificial Turf
    Responds in about 20 mins
    New on Yelp
    Pool & Hot Tub Service
    New on Yelp
    Irrigation
    Responds in about 4 hrs
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    1 year ago

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    Nashville Irrigation & Lighting

    Nashville Irrigation & Lighting

    4.3
    (20 reviews)

    We worked with Zach and his team for a new irrigation system for our home in the new Barton Village…read moresubdivision in Lebanon, TN. The entire experience was excellent. Zach met with me and spoke by phone several times to review some specific concerns prior to installation to accommodate future plans for the yard. The office staff was accessible and responsive regarding scheduling. The work was completed in a day. Despite the warm weather, the high quality grass seed they use where the lines were installed is growing back well already and the system has worked well as designed. Zach has been responsive to several follow up calls I have had regarding operation of the system and I am learning how to work the watering schedule in the phone app which is extremely convenient. The pricing for the system we installed was reasonable and competitive! Highly recommend.

    They installed an irrigation system about two years ago. THEY DID A TERRIBLE JOB.!! They ruptured a…read moregas line using a regular shovel, they ripped up the internet cable causing the whole neighbor to be with out internet for 2 weeks. They were told not to install any heads in the right of way. They did and then they removed it. The overall sales person (RICK HARRISON) who I directly designed my system with, did not communicate to the installation team the type of sprinklers I wanted and where to install the back flow valve. They also had to install a pressure pump, due to low pressure for $1400.00. I specifically told Rick where it needed to be in relation to the electric outlet . I had the outlet installed exactly where Rick said it had to be. I then spent $200.00 to have an electrical outlet installed. When I checked their work after they left. I found an orange extension cord lying on the ground, in a pool of water ,connected to my $200.00 outlet, they installed the pump to far away from the outlet. I again had to pay another $200.00 to move the outlet so the pump can connect directly to the outlet. Then the pump cracked and stop working, the back check valve cracked and had to be replaced. this is after I had them winterize my system. It has been nightmare of a project. Everytime they came out, something was wrong. I finally had to ban them from my property. it is now several years later and the system is worse than ever. I have spent a lot of money in repairs. I basically will have rebuilt the system by the end of this year. Do not use this company. Beware of Rick because he is smooth but does not follow through.Get everything in writing, get a design of your sprinkler System before they install (they want a $150.00 to do so)

    Burlap and Bloom

    Burlap and Bloom

    5.0
    (9 reviews)

    I made a request for quote via Yelp, and Charlie got back to me very quickly and was able to meet…read morewith me within a few days. I didn't have much of a vision - just wanted the yard to "look nicer" but not break the bank. He was able to help me fill in the details and propose good ideas for how to redo things. He sent over a detailed quote and sketch that matched exactly what we discussed, and he was very communicative all along the way. His team showed up when they said they would, were very unintrusive and kind, and they got the job done efficiently. Overall, very very happy with the entire process, and the results look great! Would definitely recommend and would use again.

    We struggled to find landscaper for our good size project, and are so glad we found Charlie and…read moreBurlap and Bloom. We needed a lot done. Walkways, stairs, irrigation and landscaping. Weren't sure exactly what we wanted, but had a vision. Charlie brought in his designer and she worked with us to put our vision on paper. It took a while for us to decide on the right pavers and stones to use since we wanted to include existing limestone rocks so they would match closely to our old home. Charlie was super patient and drove around with us to different stone yards to show us what is available. Charlie was great to work with! His entire team worked tirelessly to turn our blank slate of a house into something out of a design book in about two weeks. Could not recommend Burlap and Bloom enough.

    B & E Irrigation

    B & E Irrigation

    1.7
    (31 reviews)

    Great experience - very communicative and quick work . We will definitely use B&E going forward.read more

    My experience with B&E Irrigation & Landscaping was an astonishing display of poor communication,…read moreindifference, and unprofessionalism. I initially contacted the company's residential installation representative on April 29 regarding a drainage problem at my Brentwood home. I left a voicemail and sent a text message containing photographs of the area. After receiving no response, I called again on May 12 and left another voicemail. Still nothing. On May 13, I submitted a detailed inquiry through B&E's website. The office responded the following morning and referred me directly back to the same representative who had already failed to respond to my previous calls and text message. Nevertheless, I called him again on May 14 and left a third voicemail. Once again, there was no response whatsoever. On May 26, I emailed the office and carefully explained the entire history. I made it clear that I would completely understand if the project was too small, if the company was too busy, or if the work was not a good fit. All I requested was the basic professional courtesy of an answer so I could stop waiting and contact another company. The office replied that afternoon and stated that they were checking into the matter and "should have an answer tomorrow." Tomorrow came and went. So did the remainder of May and nearly the entire month of June. After receiving absolutely no update, I sent one final email on June 30. Only then did I receive a response stating that the installation team was "extremely busy," that they "probably" did not have time to perform the work, and that this "may be why" I had never heard from them. That was not an explanation. It was speculation about why other employees had repeatedly failed to perform the most elementary part of their jobs: communicating with a prospective customer. Being busy is understandable. Failing to respond to three telephone messages, a text containing photographs, an online inquiry, and multiple emails is not. Promising an answer the following day and then disappearing for more than a month is even worse. It would have taken less than one minute to write, "We are unable to take on your project." Instead, B&E allowed me to wait for more than two months before finally offering a vague excuse. After this experience, I reviewed the company's Yelp and other public reviews. What I found was disturbingly familiar: other customers reporting poor communication, unanswered messages, no-shows, and a lack of follow-through. Apparently, my experience was not an isolated incident. B&E advertises itself as Nashville's "most trusted" irrigation and landscaping specialist. Based upon my documented experience, trust and basic customer service were precisely what were missing. The most revealing part of the company's final response was the admission that it was unfair for me to receive no response. On that point, we agree completely. I would not recommend B&E Irrigation & Landscaping. If this is how the company treats a homeowner before receiving any money, I would have absolutely no confidence in its communication after a contract was signed, payment was made, or a problem developed.

    Coyote Creek Outdoors - landscaping - Updated July 2026

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