Communication with Cody to determine services offered and monthly cost were clear and consistent…read more We agreed on terms and I was pleased to be provided with written terms of service that were thorough and easy to understand. Daniel arrived to perform the service and he was professional and listened to all my questions and expectations. I walked away feeling heard and understood, while also knowing was he was going to do every visit. It's just been one service, but so far I'm very pleased with how things are going.

Cody and Kennden (our service guy) are fabulous. Cody has worked with me thru some complicated…read morerepairs toour 21 year old pool. looks as good as new and works like new. Kennden always looks for my old dog, who comes prancing like he is a puppy to see Kennden. Cody gaave me some very helpful advice on pool repairs that they don't do, including suggesting reputuable companies and looking at repairs they recommended. Fabulous!!!!!!!

Completely left me hanging, told me someone would be out for a repair, no one showed up. Didn't…read moreeven let me know someone would not be coming out and completely ignored text messages when I reached out for updates. Terrible communication, completely unreliable. There are hundreds of pool companies. Don't waste your time with this one.

The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

Great communication and great service! Will be using their services again. Craig was great to work…read morewith.

My husband and I are first time pool owners with no idea on how to care for a pool. Carolina Blue…read morePools and Spas has been amazing in not only getting our pool swim ready & sparkling from algae overgrowth, but is reliable, honest and willing to educate us on what is really needed vs what isn't. He isn't pushy at all, extremely fair, and quick to respond to any questions. This is a local, family owned business that we trust. I HIGHLY recommend for all of your pool cleaning and maintenance needs!​

When my pool filter gave out at the start of the season, James came through fast. He diagnosed the…read moreissue with confidence, and walked me through my options without any pressure. On top of that, he took the time to educate me on key maintenance points that were never mentioned in two years with my last service. That level of transparency and care really stood out. Switching to him for ongoing service was a no-brainer. Great service, fair pricing, and someone you can actually trust. Can't recommend James enough!

James was awesome, he responded within 30 minutes of my inquiry and came out the next day to…read morediagnose my in floor cleaning system on my diving pool. I had never been happy with the cleaning this system provided and James gave me an option to either fix it or put in a wheeled pool cleaner. His pricing was more than fair and I opted for the wheeled cleaner. The pool hasn't looked better than it does now with this upgrade. I highly recommend James and Elite Pool Pros, they won't let you down.

We switched from another maintenance company as they started charging any/all chemicals they used…read more I was not given the opportunity before the new charges to understand, they just showed up on the billing. Not a happy camper. We have enjoyed our pool maintenance from Cool Pools, they ensure its in excellent condition. Always provide any pricing before hand which give us the chance to look it over.

1-Star Review Our experience with Cool Pools over the two…read moreyears we rented our home was completely unacceptable. Cool Pools was the pool company hired through our property management company AH Properties and unfortunately, dealing with them became a significant source of frustration and concern. During our tenancy, Cool Pools damaged our personal property, and despite bringing the damage to the attention of both Cool Pools and the property management company, neither was willing to take responsibility or reimburse us for the damages. We also became increasingly concerned about the maintenance and safety of the pool water. Because we did not feel our concerns were being adequately addressed, we ultimately paid out of our own pocket during the final year of our lease to have the pool water tested and water analysis from professionals, we hired a neutral company that was highly reputable with great reviews! The results showed only approximately 55% overall water-test quality, with concerning levels of chlorine, TDS, pH, and alkalinity, including both excessively high and excessively low readings. Whenever we raised questions or concerns, our interactions with the property management were often deflected rather than focused on resolving the issues. Because we wanted objective answers regarding the condition and safety of the pool, we chose to rely on independent professionals and paid for professional water testing ourselves. It is extremely disappointing to have paid rent expecting as advertised in the lease agreement a properly maintained and safe pool, only to have to spend our own money investigating problems that we believe should have been addressed by the pool company and property management. Based on our two-year experience, we would not recommend Cool Pools to others. Our experience left us feeling that our concerns were not taken seriously, and the refusal to address the property damage shows how they handled simple customer service issues. You get what you pay for!

I've been through a different pool service company every summer for the past 5 years. All were…read moresub-par, failing to keep up with the summer heat and nearby trees that would inevitably turn my pool green. Thankfully I was referred to Angel with Ocean Views and he has been amazing! He's good, reliable, affordable, and not to mention a very kind and friendly guy. Would highly recommend him!

Would not recommend at all. Paid for a service and not only did they do it wrong but bought the…read morewrong part. Having a different pool company come to fix their mistake as they are no longer responding to me, even though I paid for the monthly service upfront and they have not refunded. Do not pay anything up front to this business.

Sergio has been professional, courteous, and very knowledgeable and helpful about my pool care and…read moremaintenance.

From the owner: At Aqualion Pools & More, we’re locally owned and operated, and we treat every pool like it’s our…read moreown. Customers choose us because we provide honest, reliable service with no hidden fees, fast response times, and years of experience in both residential and commercial pool care. With quality workmanship and attention to detail, we make sure your pool always gets the care it deserves. -- En *Aqualion Pools & More*, somos una empresa local y familiar, y tratamos cada alberca como si fuera nuestra. Nuestros clientes nos eligen porque ofrecemos un servicio honesto y confiable, sin cargos ocultos, con tiempos de respuesta rápidos y años de experiencia en el cuidado de albercas residenciales y comerciales. Con mano de obra de calidad y atención al detalle, nos aseguramos de que su alberca siempre reciba el cuidado que merece.

If you are looking for a honest guy to care for your pool Justin is the guy for you. The quality of…read morewhat he does and the cost he charges are so fair. He cares about people and it shows in every contact you have with him. I highly recommend.

I take care of my pool, and when ever I need some expert advice I call on Dustin from the Az Pool…read moreguys...Nice to have a guy like Dustin to come out and fix and advise what I need done to my pool...I highly recommend the Arizona Pool Guys when you need repairs on your pool.

I discovered a crack in my salt cell Union and decided the fix was too much for me especially on a…read moreFriday afternoon. I contacted K and K who responded immediately and I had it repaired within 3 hours of calling. Extremely nice, fair, and quality was amazing. I wished I would have used him when I had the salt cell installed. This is my pool fix it guy from here on. Thank you K and K.

Last year (at the end of May), this company replaced the motor on my pool pump and charged me $660…read morefor the repair, which included a 1-year warranty on the motor. At the time, a complete pump replacement, including labor and taxes, was around $1,600. Fast forward to this year: the motor failed less than 1.5 months after the warranty expired. Given how close the failure was to the warranty period, I contacted the company hoping they would offer some goodwill assistance or a reasonable discount. Instead, I was quoted between $2,150 and $2,800 for a replacement, depending on the model and horsepower, with only a $100 discount offered. What makes this especially frustrating is that the 1.5 HP pump model they quoted is available online for around $1,150. The pricing difference feels excessive. Based on my experience, I would be very cautious about using this company for repairs. I understand warranties have limits, but I expected better customer service and a more reasonable resolution given that the motor failed so soon after the warranty expired. Unfortunately, it left me feeling that the focus was more on maximizing revenue than on building long-term customer relationships.

This company is great. They take care of our pool and do a great job. What i like most is the…read moreweekly update that I receive from them by text message that shows a picture of the pool after they clean it. The update also includes how much chemical was needed and includes a checklist of other maintenence work that was done. I would recommend them to anyone. Ask for Jesus if you want it done right. Signed Jerry E.

Hands down the best pool company in Arizona!! I've had over 5 pool companies over the years and…read morenone of them come even close to being as good, honest, and trustworthy as Arrowhead!