Typical price gouging business. Called them to tow my truck because I was desperate. They said it…read morewas a 1 hour wait. Ended up taking 3 hours. They took an additional hour to hook up the truck and charged $195 for the extra hour. Paid $750 for a 20 minute tow to freightliner dealership. When I tried to dispute, they threatened to impound my truck.

Was stuck on the side of interstate 71 and Reggie the wrecker operator was there in no time flat…read morerespectful and quick I would highly recommend this company for your road side emergencies

Hopefully I never need a tow truck again anytime soon, but if I do, I hope Bill from Gordon's…read moreTowing is the one who shows up! After our truck unexpectedly died, Bill arrived quickly and turned a stressful situation into one that felt completely manageable. From the moment he got there, he was calm, knowledgeable, and reassuring. He took great care of our vehicle and made sure we knew exactly what was going on every step of the way. What stood out most was his attitude. He was friendly, easy to talk to, and genuinely kind during a day that had already thrown us a few curveballs. It's amazing how much of a difference one person can make when you're having a rough day. Thank you, Bill, for your prompt service and for treating us with such care and respect.

sunk into the wet yard on his tow lot in my rollback, while loading a car…read more He gets upset when I tell him what happened and demanded me to fix it, okay not an issue but was a asshat when I brought it up Truly just a crud of a person

My dump truck blew a fan belt just as I approached a service station. I phone RBI on a Saturday…read moreevening and the promptly came and towed my truck to a truck repair center. Very professional and courteous.

This company towed my semi truck from Interstate 71 and damaged it worse than what it was. I was…read moretowed for a coolant leak and they busted my oil pan while towing it then placed the blame on me. We are a small company out of shelbyville,tn and only have 12 trucks so of course any extra repairs hurts us. We spoke to the owner "Ray" or so he says he was and this guy was very rude and cussed at us and told us to get lost. We are taking this to court but in the mean time DO NOT USE THIS COMPANY..

Great job fast and very reasonable price knew there job made it look easy and helped any way they…read morecan and the lady on them phone awesome

I called via AAA and had the best experience. Usually it is very intimidating getting car help as a…read morewoman. Darryn was extremely helpful and honest with me about what services I need!!!

These guys are wizards! I got a flat tire past 10 pm driving on South 75. AAA came and put a spare…read moretire, explaining to me that I can't drive on it more than 25 miles. Additionally, they said the rim was bent, so a simple permanent tire replacement could not fix it even if I could find one. And I was still 400 miles away from my destination, and I absolutely had to be at that destination the next day by no later than 12:30 pm due to family reasons. I was scrambling between driving to Cincinnati airport (30 miles back) renting a car there--with the earliest rental not available until 6:30 am (so I would be late), or waiting until the repair shops open in the morning and replace the wheel (if they have it) and the tire, which would definitely make me even more late. The AAA advised me the G&G's Towing and Repair, gave me their number, and I called without much hope--first, because it was already about midnight by that time, second, because I thought a new wheel was required besides a new tire. The guys picked up, they were extremely busy that night but were able to come to me within 20 minutes (I drove to the closest gas station by that time), took a look at the wheel and said that, while they do not have the correct wheel, they might be able to repair the bend, and they do have the correct tire. They took my wheel saying they'll be back in about an hour as they had two more calls, and, indeed, within less than an hour they came back with the repaired wheel and a new tire on it! That was a miracle. I only wish I knew about them beforehand and did not spend time (and money) on the AAA! What amazed me even more--the fee G&G's took was similar to the cost or a simple tire repair I had back in 2016, without any additional wheel work and perfectly during business hours! G&G's were the only company in the area, and did quite a bit of work--they could have charged me anything and I would have still paid as I had no choice, I really had to be at my destination. But they did not. I cannot express how grateful I am to this company. Thank you, guys, that you exist! PS Wanted to add that I had my regular car maintenance coming back from that trip one week later and driving over a thousand miles total on that repaired wheel, and asked the dealership to check if anything needs to be repaired or the wheel replaced due to that flat tire incident. They checked and said the wheel G&G's repaired is perfectly good, no replacement needed.

If I could have posted zero stars I would!!! We call 10:30pm (3 stranded women at a hotel) and…read moreasked if he could come the next day to help us. By either making a slight repair or towing the vehicle. He promised us he would come the next day. We texted him 3 times, called twice and he ignored our cry for help. We had our hotel call him, hoping we would get a response if he saw it coming from a hotel. No answer! TERRIBLE SERVICE, NO INTEGRITY! If he couldn't have helped us he should have just said no! Shame on you! We had to get a tow truck from Cincinnati to help tow our vehicle.

Great towing experience Fast friendly and completed job in…read moretime expected Good communication

I highly recommend this towing service. They were fantastic. He went above and beyond, and I…read moregreatly appreciated how quickly he arrived, and how professional he was.

Was able to salvage my oil pan and install a new drain plug, great work and decent price.read more

Had my Jeep Patriot stuck in mud at our house but Reggie Miller and Complete Auto Care saved the…read moreday!! Reggie was both professional and kind. Didn't make me feel like an idiot for getting stuck lol!! Took the time to inspect the yard to find the best (sure wasn't the easiest) way to get my vehicle out with no additional damage to our yard!! Would highly recommend this group!! Thank you! A++++++ Highly Appreciated