We had these guys out for a fairly straightforward job by their standards--we needed to hide some…read morewires, tuck away a couple components, and set up the TV sound to come through some additional speakers for added volume. They showed up right on time and got right to work. They did everything quickly and pleasantly and exactly as asked; they even figured out stuff that I wouldn't have been able to explain--even though all the equipment was already here, it wasn't stuff they sold. They upgraded our blown speakers and left everything in perfect shape, nice and clean. We couldn't be happier with the work.

Just an all-around positive experience from start to finish. Excellent communication (which is…read moresomething that has been a struggle working with other companies). Ariez was my main point of contact and he did an amazing job setting up our new 4K short throw projector, organizing all of our surround sound and getting our super fast internet set up throughout the house. Nick, the owner, was great to work with as well. Highly recommend them and will definitely be using them again in the future!

Thanks Evergreen, your representatives, technicians and support groups are fantastic. All of you…read morehelped me figure out my current system, and then did a very professional job on installing my new security system. Thanks for putting the customer first!

Great company that uses an American Made Security product. Quality installation and local service.read more

Alee is professional, punctual, quick to respond and overall does excellent work. He installed a…read moremulti camera ethernet powered unifi camera security system at my home and the quality of work was great. We ran into a hardware issue 2 years later and he was quick to fix everything up like brand new.

TLDR; you get what you pay for. If you have demanding network needs and want a well engineered…read moresystem with service to match, I can't recommend Alee and HiTek Telecom enough. I contacted Alee with HiTek Telecom to get a quote on a complete network job for my home. Not only do my spouse that I work from home, but I also do a lot of photography and video that I transfer back-and-forth on my network and into the cloud. I was tired of poor and drop connections with my consumer level Wi-Fi system. In addition, I wanted a local security camera system that I can control without relying on a cloud service. After receiving a quote and agreeing on the scope of work, I scheduled the installation. Alee came out on time on the date scheduled and we walked through the plan of installation and confirmed what all my needs were. Alee and his team worked through the day and completed the install job in an incredibly professional manner. The installation and the cable runs, and all of the final product was exactly as described. After the install, Alee walked me through downloading all of the software that I needed, how to access and navigate the system, how to navigate and operate the security cameras, and ensure that everything was working properly. To be sure, this was a relatively large install for a residential application. I wanted ethernet drops in every room of my house, a new professional grade network cabinet, in-ceiling WIFi network, and a new suite of security cameras. I couldn't have asked for a better end product. I am quite pleased with the attention to detail of the install and making sure everything was perfect, workmanlike, and care was taken in my home. Alee came back out to adjust a couple of things for me after the fact and install an additional camera. Again, he was on time on the scheduled day. The workmanship was just as good and the communication has been stellar throughout. I truly can't recommend HiTek and Alee enough. Top-notch product and top-notch service.

FSI did my alarm system and continue to help when I have problems. I think they are great!read more

Jimmie, Darcy and Jim are an awesome team. I ordered the Hunter Douglas skylift cellular shades…read morefor my 3 skylights and the results are fantastic. They keep the heat in my house in the winter, and the heat out of my house in the summer. I also got the powerview gateway so I can control them via the app as well. Their knowledge, installation and overall customer service is world class. I highly recommend them to anyone looking for window covering updates.

I am a business owner and in the construction industry. My standards are very high and expect a lot…read morefrom my employees and feel the same way as hiring a contractor to help me. I am very picky and not easy to please. I had been looking for security at my shop, due to some troubles lately. I called Mike and he was spot on with where my cameras were to be set up, motion sensors and contacts around my place. I can't say enough about his expertise and could tell that not only knew a lot about what he did, but also loved what he did. After looking at 4 different places I decided to go with him. The installation was perfectly done and his employees were clean, courteous to my staff and very professional. They were very well educated and had a lot of experience with installations. This installation went great and was walked through on how to use this system. I did not have any issues and had no questions after this walk through. I was very pleased. I highly recommend if you are looking for someone and will hire again for my home. Thank you for all the help Mike! Don't look anywhere else, it will be a waste of time.

Mike is amazing at customer care. He provides clear, reliable information related to setting up a…read morecomprehensive home security system. Brent, is a technical expert on installation and does what it takes to get the job done. Security was very important to me in my new single family home after living in a condo for the past 12 years. Mike and Brent made that security and peace of mind a reality. I would highly recommend contacting Mike if you are looking for a security system with world-class customer service to set-up your system.

For years, I've worked with various accountants, bookkeepers and CPAs and in all those years, I've…read morealways accepted the fact that response times were slow but not anymore! Deborah and her team are the most responsive group I've ever worked with and it makes all the difference. They always find a way to get the job done before deadlines even when I'm running behind. Most recently, I had some issues with QBO after some sort of software update and after an hour of torture on the phone with QBO support and getting nowhere, I decided to email Deborah and her team. Lois and Ben were able to resolve all 3 of the issues I had despite the fact that after an hour with QBO support, I didn't get resolution of even #1. I am so happy to finally have an accounting team that I can count on!

I've owned my business since 2002 , Debbie has been doing my taxes since about 2005 when my…read morebusiness grew to where B.O taxes became due monthly & I needed someone to do payroll. Debbie has not only taken care of my business taxes but she's also helped with questions relating to ira , sep ira , llc vs corporations . I lost my Mom about 4yrs ago & Debbie helped me navigate that w/ inheritance, real estate & capital Gains. I've referred Debbie many friends Family & other businesses & will continue to do so. I would be lost w/ Debbie

Best in Snohomish county!! I will always go back to this…read morecompany if I need help. So professional and fast! I would give them more stars if I had the option. Very friendly and happy with the price I paid. Thanks again!!

From the owner: Lock and Key, Access Control, CCTV, Automotive Lock-outs and consulting.read more

My husband and I purchased a set of video cameras from Tech Security USA a few weeks ago, Alan took…read morethe time to show us how to set up and install the cameras step by step and how to connect to our phones as well, he was very helpful and patient throughout the whole process, we highly recommend his store and services, he's the best in town.

They are the best!! I wanted a camera to put in my bedroom window to point out to my backyard…read more Allen was amazing and showed me the different types of cameras and what works best for me! I must have come in there four times because I couldn't figure out how to set up the camera to my cell phone (I'm not the most computer literate, LOL), he was very patient with me! Thank you Allen! I highly highly recommend them!!

I had a very tricky double lock on the tack room door of my horse trailer which I want to sell. I…read morelost the keys. Other locksmiths either failed to pick the lock or told me it would run hundreds of dollars. The trailer manufacturer thought I'd probably have to cut the whole lock panel out of the door with a torch! I spoke to Scott at Lock N Roll by phone and sent pictures, and he felt he could at least pick it open. He said he'd charge $75 if he could get it open, and no charge if he could not. Keep in mind, I am at the very far edge of his service area, so a gas fee or service call would have been entirely reasonable. Scott came out exactly on time the very next morning and not only picked the lock open, but then managed to find a key that worked for both locks!! Scott still only charged me $75 when he'd just increased the resale value of my trailer by several hundreds of dollars. Scott was fantastic to deal with as I juggled various companies to help me out. I cannot recommend any business more highly than Lock N Roll. I am still dancing around my horse trailer and Scott left over an hour ago...

I had a great experience with this company. Arranged for them to come out and re-key several locks…read moreon a new home purchase. They did the job quickly and professionally, and it was very reasonably priced will definitely use again.