Very expensive service charges. I called in for a request to…read morerekey my doors in hopes to avoid replacing the whole knobs. Quoted $65 per door to rekey. $79 flat service call fee. You will save more money going to Lowe's to replace the knobs.

How did my garage door end up so mangled you might ask?…read more Well, since you asked, I posted a chair on FreeCycle. Ok. A woman came to pick it up. Ok. This is when it gets interesting... She gunned her car backwards up my driveway-- with the hatchdoor open. Yep. The open hatch caught on my open garage door and ripped it off the track. (Her car didn't fare much better.) Enter George from Sevan Locks & Doors. George answers his phone! We made an appt to have the door fixed the next day. Boris came out and fixed it! Reasonable fee and excellent work. Thank you George & Boris. I found Sevan locks & doors on the BBB website. They were the only company in this area to have an A+ rating with no complaints. They are also a member of BBB which was even more reassuring. I wish there was a BBB for FreeCycle customers...

Aaron wasted a week of my time. I spoke to him over phone and he seemed knowledgeable. He was…read morebooked out for a week and I got the first available slot with him. Waited a whole week not looking for anybody else. Rescheduled my day to be available for the appointment. On the night before the appointment, he cancels saying he scheduled someone else over me! Didn't respond to text and disappeared after that. Be wary of wasting your time. Disappointing experience.

Aaron just finished the project of mounting our TV above the fireplace. We found him to be fair,…read morehonest, reliable and thorough. He is meticulous about what he is doing and very organized. Aaron is very kind and though I was home alone during this procedure I was most comfortable having Aaron in our home. We would highly recommend Aaron and his expertise for any job you may have big or small. The Mickelson's

I am a business owner and in the construction industry. My standards are very high and expect a lot…read morefrom my employees and feel the same way as hiring a contractor to help me. I am very picky and not easy to please. I had been looking for security at my shop, due to some troubles lately. I called Mike and he was spot on with where my cameras were to be set up, motion sensors and contacts around my place. I can't say enough about his expertise and could tell that not only knew a lot about what he did, but also loved what he did. After looking at 4 different places I decided to go with him. The installation was perfectly done and his employees were clean, courteous to my staff and very professional. They were very well educated and had a lot of experience with installations. This installation went great and was walked through on how to use this system. I did not have any issues and had no questions after this walk through. I was very pleased. I highly recommend if you are looking for someone and will hire again for my home. Thank you for all the help Mike! Don't look anywhere else, it will be a waste of time.

Mike is amazing at customer care. He provides clear, reliable information related to setting up a…read morecomprehensive home security system. Brent, is a technical expert on installation and does what it takes to get the job done. Security was very important to me in my new single family home after living in a condo for the past 12 years. Mike and Brent made that security and peace of mind a reality. I would highly recommend contacting Mike if you are looking for a security system with world-class customer service to set-up your system.

Rez Construction has had the privilege of partnering with PrismRoute on a couple of commercial…read morebuild-outs, and the experience has been nothing short of outstanding. PrismRoute exemplifies effectiveness, timeliness, and integrity in every aspect of their work. Their team consistently delivers high-quality results, adhering to schedules and ensuring seamless project execution. What truly sets PrismRoute apart is their unwavering commitment to maintaining open and honest communication throughout the process, making collaboration effortless and productive. They tackle challenges with professionalism and deliver solutions that meet and often exceed expectations. We highly recommend PrismRoute to anyone looking for a reliable and trustworthy partner in the construction industry. They are a company you can count on to get the job done right, on time, and with the highest level of integrity. We look forward to working with them again in the future!

From the owner: Discover the Future of Business Connectivity with PrismRoute™…read moreAt PrismRoute™, we focus on what matters most to your organization: secure, reliable, and tailored technology solutions that keep your business operating efficiently and securely. As a certified 3CX Silver Partner, we deliver scalable, enterprise-grade phone systems and communications platforms to businesses of all sizes. What We Offer Cloud and On-Premises Business Phone Systems – for seamless communication, whether your team is in-office or remote Smart Access Control & Surveillance – protect your business with modern, connected security infrastructure Network Design & Implementation – custom-tailored networks built for speed, scalability, and security 24/7 System Monitoring & Support – with proactive maintenance to resolve issues before they disrupt operations Maintenance Plans & SLA Contracts – ensuring uptime, compliance, and fast support response times No matter your industry or business size, PrismRoute™ is your trusted partner for IT infrastructure, system security, and business communications. Your priorities are our priorities. Experience the PrismRoute™ difference today. Please note: PrismRoute™ does not provide repair services for personal computers, laptops, or printers.

FSI did my alarm system and continue to help when I have problems. I think they are great!read more

Jimmie, Darcy and Jim are an awesome team. I ordered the Hunter Douglas skylift cellular shades…read morefor my 3 skylights and the results are fantastic. They keep the heat in my house in the winter, and the heat out of my house in the summer. I also got the powerview gateway so I can control them via the app as well. Their knowledge, installation and overall customer service is world class. I highly recommend them to anyone looking for window covering updates.

Great company, highly recommended Stanwood Silvana Crest…read moredual swing gate operated by Liftmaster CSW24UL, connected to exit loop shadow and safety great job done!

From the owner: Expert Installation & Repair for Electric Gates, Garage Doors & Access Control!…read more With 12 years of experience, we specialize in installation, service, and repair of electric gates, automated doors, and access control systems—ensuring security, convenience, and reliability. Call (206) 953-3470 for fast, professional service today!

We are a new customer of NW Security & Sound having recently purchased a new home security package…read more The whole experience has been very positive. Shortly after contacting them, Rick came out to the house, listened to my needs and then came back with a few options. The install team of Joel and Bent arrived as scheduled and did a very professional job on the installation. Given that this was an existing - 20 year plus house, there were the expected wiring challenges. The resulting solution is both slick and comprehensive.

I pretty much give 5 stars in all my reviews but regrettably, a new customer seeking alarm service…read moreshould probably look elsewhere. We were with Northwest Security and Sound for home and small business for quite a few years. The technicians were always polite and friendly (shout out to technician Joel!). Other than billing error where they thought we owed on past bills until I sent proof of payment they were fine. Then a problem developed where the alarm would not set in our small space and NSS could not figure it out. The nature of our business is such that we absolutely cannot go without an alarm set but was told by Rick to just deactivate a zone (which would be great until someone breaks in through a door of that zone). Repeated trip charges for this same, seemingly basic problem prompted me to finally ask via email (can post if necessary) if there would be a charge to come yet again for the same problem and Rick freaked out and sent a certified letter saying they are dropping us? Seriously? That's how you treat a long time customer? And out of spite, I guess, he terminated service at our home as well. All for asking if there would be yet another trip charge for the same problem. Who wouldn't ask that question? They also couldn't figure out the cause of a repeated false alarm on a smoke detector and kept charging us for trip charges, alarm replacements, keypad replacement, and even a whole new panel and still couldn't get it resolved. Very disappointing to be treated this way. So far, so good with another local company.