Five-Star Care When It Matters Most I cannot recommend…read morePremier Emergency Room highly enough. From the moment I walked through the doors, the experience was nothing short of exceptional. In a world where ER wait times are usually measured in hours, I was seen in under two minutes. The Gold Standard of Care The nursing staff was incredibly attentive and genuinely caring. I never had to wonder what was happening next; they kept me updated constantly and handled everything with such professionalism that it immediately put my mind at ease. Expert Medical Guidance I was treated by Dr. Elwell, who is fantastic. He was direct, highly informative, and possessed a bedside manner that is hard to find these days. He took the time to ensure I understood every aspect of my treatment during the visit and provided crystal-clear instructions for my aftercare before I was discharged. My New Go-To Facility It is rare to find a medical facility that balances lightning-fast efficiency with such a warm, human touch. This is officially the only place I will be going for emergency care from now on. If you want to be treated like a person and not just a chart number, go to Premier.

as a nurse practitioner and an attorney in healthcare law I must say the care is exceptional…read more @floreslawfirm

I went to Lonestar on Friday afternoon. They took x rays a swab the Doctor was so nice and…read moreknowledgeable! He told me I had scars in my lungs which my doctor has not seen that and has done x rays. This guy treated this sinusitus and upper respiratory infection with the right medication this is Monday and I feel so much better. I have yet to find a DR in Corpus that cares about there patient as he does. The receptionist is awesome she helped me to do the paperwork and called to check on me on Monday. Best medical place here I can promise that! Highly recommend!

Went for my annual DOT Physical and got denied. The nurse could not properly operate a blood…read morepressure monitor. Not a great look for an urgent care clinic that can have a negative impact on someone's livelihood.

NO INTERNET!!! You cannot receive or send email. If you don't have your paperwork (why this isn't…read morehandled by the doctor's office electronically I do not know...have to keep the orders for six months)...mine was laying right on the counter where I left it - they say this happens more than not), so my Dr's office faxed immediately (I know in advance she would be immediate as I have had trouble with emailing my orders at this location and she and I spoke recently). They kept me waiting half an hour - said they didn't receive the fax. I went home, got my paperwork and returned: I was unable to rejoin the line with my appointment and had to resign in as a walk in. Zero customer service. CPL bent over backwards and got emails no problem...resolved my problem by helping me because they seem to care about my experience and my health. Not Quest! All in all, an hour and a half to get my blood drawn, made me 40 minutes late to my next appointment and my dentist office appointment after that my BP registered 158/90!!! My day started great. I went to Quest following a massage. My health is compromised by my experience with Quest. My doctor contracts with this outfit. Having internet and a helpful attitude would go a long way.

cannot make appt online. Their system is screwed up. Every time I tried to sign in, it would…read moremess up.

I brought my Granddaughter into this facility on 10/16/2023. After waiting nearly 3 hours to be…read moreseen by the Physician--he only examined one of her ears, looked down her throat and insisted that "whatever she has, amoxicillin will cover it". I had to demand they test her for strep, flu and covid. Not only was initially misdiagnosed, but she also had strep and the flu. The physician was rude and was clearly rushing to get us out the door. Thankfully, the nurses were extremely professional and helpful--I won't be taking my granddaughter back here.

My son received an injury at school and needed a full workup including X-rays. We were seen…read morequickly, and finished within two hours. All staff was kind, professional and knowledgeable. The next day I was contacted that the final radiological report indicated a need for further workup, and we had to return to the clinic. They did not charge this as a separate visit, nor make us wait to be seen. Overall I am highly impressed.

Appt was set for about a week ahead, not bad. I asked about adding my name on a cancellations list…read moreand was told they didn't have one. Which I have been told before but have also been told by 2 people that they could get me in sooner if someone cancelled; and both did call back when the opportunity arose to move my schedule ahead. So I'm not sure why some people can do it and others don't even know about it. I also asked the lady strapping me to the table " an you please tell me when you are in between breaks so I can take a breath". She said "you don't have yo hold your breath". I told her "yes mam, but I have a little anxiety about shallow breathing but cause I'm told not to move. Halfway through I start getting anxious from feeling claustrophobic. It helps if they say "ok we have a 10 sec break to take a breath" so I can feel like i could take a big breath and not feel so anxious. But they chose not to do me that little request. Also, they schedule your appt and then tell everyone to be there 30mins early. I assume it's to register, make sure they have a copy of ID and insurance and check in you in. Also because they are usually running a bit early. Well since I register online and they already have copies of my insurance and ID, all they have to do when I get there is check me in. I get scolded almost every time I come here because I'm not here at the SUGGESTED 30 mins early for them to click on some buttons that basically say "Tina's here". I dont get it. I'm still here early (at least 10-20 mins). On this visit I was on the parking lot by 20mins til my appt. and I hesitated getting out right away because I noticed an elderly woman trying to help her husband get out of the car in a wheelchair. They managed to get it after about 5 mins so I proceeded to go in. I came up to them at the door struggled with it so I hopped around from the back and opened the door for the gentlemen to push in his wheelchair then we waited for someone to notice us to check us in. They checked him in then came to me. I have I informed the lady that I registered online and they have a current copy of my ID and insurance card on file. She said "ok, ty, have a seat and we'll call you". When my name was called about 2 mins later, I was told "you need yo be here 30mins early for your MRI appts -"and your appt is in 6 mins". I told her "I apologize but I was technically here in the parking lot for 20mins before appt. And that I helped someone that appeared to be struggling before I came in and let them ho first. Also, I didn't think it would be as urgent for the 30mins since I completed everything online". She replied like she never heard me (or didn't care) "you need to be here 30mins prior to appt". I've never been scolded at a medical office when I'm always here by my appt time and almost early by at least 10 mins or more.

Very disappointed. I was quoted a wrong price which I feel was done to discourage filing on…read moreinsurance. Technologist did not explain procedure. Then I had to go to another facility to pick up my images.

My experience with Lab Corp Customer Service is horrible. Very long wait times, faulty patient…read moreportal and Hang up by Customer Service are just of few of their issues. Go somewhere else. We have had luck with Quest.

I've been here a multitude of times and during covid, appointments were definitely needed to…read moreprevent too many lingering in the waiting area. The time-before-last, I walked in to MAKE an appointment and was told they could take me then...no appt. needed. LAST time I walked in and checked in and sat for well over an hour as the waiting area filled to standing room only....and I cancelled my check-in. So, back to plan A. Make an appointment, KEEP the appointment and I didn't have to wait but maybe 10 minutes. It's clear they're short-staffed. But if you make the appointment and keep it, they do get to you. I believe I was given bad advice a couple-times back. Definitely make an appointment. But, Labcorp: staff the office for the workflow. Not cool having a full waiting area anymore.

Don't go here for DOT drug screen. They don't do them and they make you wait before telling you.read more