The tip of my charger came off in the charging port so I called Batteries + in DBQ. They told me to…read morebring it in and they would look at it. That if they could remove it they would, but if not, they would have to send it in. I took it in this morning and went back after work, and not only did they get it out, but they wouldn't take payment from me for doing it! They were so nice and helpful and I highly recommend this store!

Super nice guys who do a great, thorough job quickly! My phone screen was pretty…read more bad and they were cheap, explained everything clearly and only took a few hours!

I forgot my password to my MacBook and totally messed everything up. I took it to Wes and he had it…read morerepaired in an hour at a very good price. Very friendly and professional. I highly recommend Diedrich Tech Repair for your tech issues.

Reliable, affordable, pleasant. More importantly, Wes is an excellent analyst, not looking to break…read moreyour bank, honest. He has been helpful on phone problems, laptop, printers and general advice about computers. And helped me purchase an appropriate printer when mine was starting to chronically act up. Highly recommended. Glad he is in Galena.

I appreciate them being an Amazon return opportunity that opens early in the morning.But Jason…read morereally shouldn't be the person of that desk. I said good morning, he ignored me.I told him why I was there, he ignored me, slammed my package on the desk and rudely inquired if I wanted a receipt. Like dealing with a toddler.

Helpful and knowledgeable staff. Sometimes there items a little more expensive, but they train…read moretheir staff on the products. Tech Service group is helpful.

Great customer service. Clean, organized store. Helpful and knowledgeable. I will be back with…read moreany future issues with my electronics. More than anything this company is honest and won't take advantage of you. Some of us don't know much about technology.

Went to get my phone screen replaced at 4:30 and by 5:10 I was out the door. WOW Josh was like the…read moreflash. He even put on a new screen protector in that time. He blew out my charge port and speakers (I blushed a little) what service. what value. Thanks for the A++ service

Thought I had a serious problem with my phone not taking a charge. Without an appointment, just…read morewalked in. The young man behind the counter took my phone, did a few checks, a few clicks, handed it back, done. It was obviously easy for him, but I would have never figured it out. No charge. Amazing service.

I was sent here from the T-Mobile store when I tried to upgrade my phone. I've had an iPhone XS for…read morequite a while and it's the first screen I've broken. The rep suggested we have it repaired before trade-in so I'd get a better credit for the new device. We filed an insurance claim at T-Mobile and it kicked me out an email to make an appointment with CPR for a same-day screen replacement. I set my appointment for the next day and showed up a little early since I had no idea what to expect. The lady that checked me in was very nice and happily answered what felt like the most basic (dumb) questions to put my mind at ease. They even alerted me that my battery is in pretty poor shape, but since I'm just trying to trade it in I opted to leave it alone. I was able to swing back two hours later for my device and haven't had any problems with the new screen. Like others have said, I hope I wouldn't need to use their services again, but glad to know they're an option!

He fixed my screen quick and easy! definitely going back for any of my screen repair needsread more

Tom came out to replace my phone screen and we discovered that the back glass was also damaged. He…read morereplaced the screen, and we made arrangements to replace the back after a replacement was ordered. After the back arrived a couple days later, he reached out and made an appointment. He actually showed up on a Saturday morning to make the second repair. Both times he came to my house. He completed the repairs in just a few minutes. His communication was excellent and I felt that the cost was very reasonable, especially for both repairs being a house call. I highly recommend him for repairs! The first repair was under the insurance on my phone as he does repairs in my area under Asurion. The second repair was out of pocket as it wasn't covered. It was a huge savings over the about $250 to replace my phone. Also, I didn't have to drive anywhere and drop my phone off, plus I didn't have to go through all the time and hassle of moving all my data and settings into a new phone.

Recently, I decided to try and build my first custom gaming PC. I'm comfortable with a lot of…read moretechnology but am far from the expert on the best choices for my price point. I was blown away by the service, precision, expediency, assistance, AND price of working with Baraboo RadioShack on this project; I walked in on a Saturday, talked with Austin about the specific games I was looking to be able to play on high quality settings, gave him my price range, and 3 weeks later already have a perfectly constructed, spot-on gaming PC that meets all of my needs. On top of that, I'd hit a couple of snags due to my inexperience, and reached out on Facebook for some troubleshooting tips; within an hour all questions were answered -- and this was past closing time!! It is so rare nowadays to receive such above and beyond service. I cannot recommend Baraboo RadioShack enough, and if anyone in the area is looking to build a custom PC, head on in and ask for their consultation. It's one of the best deals you could ask for. All of the gents there were absolutely terrific, but I want to give a special thanks to Austin and Garrett. Y'all rock!!

I was very impressed the the friendliness and professionalism of the staff. They are very…read moreknowledgeable and don't pressure you into buying something you don't need. I would go to them before going to a big box store. They're Great!

Tim was great very friendly and helped assist with all our needs always ask for Tim! i had a lot of…read moreproblems with getting phone transferred from t mobile to Verizon he spent a lot of time with us very patient I felt bad for the amount time he spent with me but he was very professional

Engaged staff. Friendly. Explained things well. Offered suggestions to help make my experience…read moreeasier. Helpful!